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HIOGI, Garden Suite (with dog)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

YOIZUKI, DX Twin (with dog)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

SHOURAI, DX Suite (with dog)

Bed Count 2 Twin Beds Maximum Occupancy 6 Max

SUITEN, Suite (with dog)

Bed Count 2 Twin Beds Maximum Occupancy 5 Max

TACHIAOI, Garden Suite (with dog)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

SUISHO, Semi Suite (with dog)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Hotel Amenities

Property Features

Biwako Mastunoura Bettei features hot springs. The ryokan offers a restaurant. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This hot springs ryokan also offers a terrace, a garden, and coffee/tea in a common area. Onsite self parking is complimentary.

Biwako Mastunoura Bettei is a smoke-free property.

  • Daily
  • Terrace
  • Coffee/tea in common areas
  • Elevator
  • Number of restaurants - 1
  • Shared refrigerator
  • Front desk (limited hours)
  • Free Japanese breakfast
  • Free breakfast
  • Total number of rooms - 10
  • Television in common areas
  • Free self parking
  • Free WiFi
  • Smoke-free property
  • Garden

Family Friendly Amenities

  • Free WiFi
  • Refrigerator

Room Amenities

Biwako Mastunoura Bettei offers 10 accommodations with private spa tubs and safes. Each accommodation is individually decorated. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include separate bathtubs and showers, spring water baths, slippers, and complimentary toiletries. This Otsu ryokan provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

  • Refrigerator
  • Daily housekeeping
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • In-room safe
  • In-room climate control (air conditioning)
  • Premium bedding
  • Free bottled water
  • Slippers
  • Separate bathtub and shower
  • Flat-panel TV
  • Free WiFi
  • Individually decorated
  • Private spa tub
  • Spring water bathtub
  • In-room climate control (heating)
  • Towels provided
  • Number of bathrooms - 1
  • Number of beds 2
  • Free tea bags/instant coffee
  • Deck or patio
  • Bed sheets not available

Parking

Free self parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

A complimentary Japanese breakfast is served each morning between 8:00 AM and 10:00 AM.

Biwako Mastunoura Bettei has a restaurant on site.

Spa Services

Public bath/onsen services include an outdoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). There are 10 outdoor hot springs open between 2:00 PM and 11:00 AM. The temperature in the hot springs is set to 108°F.

  • Tattoo restrictions disclaimer
  • Number of outdoor hot springs - 10
  • Outdoor mineral hot springs (Japanese-style onsen)
  • Yukata (Japanese robe)

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hot springs on site

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: JPY 3300 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time ends at 6:00 PM

Check-in time starts at 2:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is 11:00 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

Staff temperature checks are conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Debit cards not accepted

Property does not follow sanitization practices of any association

Staffed front desk

Smoke detector

Service animals are allowed

Service animals are exempt from fees/restrictions

Front desk opens daily at 8:00 AM

Front desk closes daily at 10:00 PM

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are not available

Masks are compulsory at the property

Contactless food service / room service is not available

Reservation is not required for facilities onsite

Property is cleaned with disinfectant

Staff wears personal protective equipment

Mobile key entry is not available

Food service has been amended for enhanced safety

Protective clothing is not available to guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Contactless check-in is not available

No rollaway/extra beds available

No cribs (infant beds) available

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for dinner

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets allowed for an extra charge of JPY 3300 per pet, per night
  • Dogs only
  • 3 total pets
  • Service animals are welcome, and are exempt from fees

We should mention

Hot springs access available from 2:00 PM to 11:00 AM.

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Hotel Names

  • Biwako Mastunoura Bettei Otsu
  • Biwako Mastunoura Bettei Ryokan
  • Biwako Mastunoura Bettei Ryokan Otsu

Hotel Reviews

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