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Satoyu Mukashibanashi Yuzanso Ryokan

3.5 star property

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Photo gallery for Satoyu Mukashibanashi Yuzanso Ryokan

Satoyama Suite, Non Smoking, Lake View | Bathroom | Free toiletries, hair dryer, slippers, bidet
Exterior
Seasonal outdoor pool
Hot springs
Executive Satoyama (w/Open Air Bath+Twin) | Bathroom | Free toiletries, hair dryer, slippers, bidet

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Pool
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

Map
1-9-28 Ogoto, Otsu, Shiga-ken, 520-0101
  • Ogoto Onsen
    ‪8 min walk‬
  • Mount Hiei
    ‪20 min drive‬
  • Sanzen-in Temple
    ‪25 min drive‬

Room options

View all photos for Satoyama Suite, Non Smoking, Lake View

Satoyama Suite, Non Smoking, Lake View | In-room safe, free WiFi, bed sheets

Satoyama Suite, Non Smoking, Lake View

  • 861 sq ft
  • Lake view
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Beds

View all photos for Executive Satoyama (w/Open Air Bath+Twin)

In-room safe, free WiFi, bed sheets

Executive Satoyama (w/Open Air Bath+Twin)

  • 861 sq ft
  • Lake view
  • Sleeps 8
  • 2 Twin Beds and 6 Twin Futons

View all photos for Japanese Style Room (Sanyaso) with Open-Air bath

Japanese Style Room (Sanyaso) with Open-Air bath | In-room safe, free WiFi, bed sheets

Japanese Style Room (Sanyaso) with Open-Air bath

  • 409 sq ft
  • Lake view
  • Sleeps 5
  • 5 Twin Futons

View all photos for Japanese Style Room (Satoyama) with Open-Air bath

Japanese Style Room (Satoyama) with Open-Air bath | In-room safe, free WiFi, bed sheets

Japanese Style Room (Satoyama) with Open-Air bath

  • 538 sq ft
  • Lake view
  • Sleeps 6
  • 6 Twin Futons

View all photos for San-yaso Room with Open Air Bath

Dining

San-yaso Room with Open Air Bath

  • Sleeps 5
  • 5 Twin Futons

View all photos for Executive Japanese Western Style Room with Open-Air Bath and Lake View

In-room safe, free WiFi, bed sheets

Executive Japanese Western Style Room with Open-Air Bath and Lake View

  • Sleeps 8
  • 6 Twin Futons and 2 Twin Beds

View all photos for Executive Satoyama Japanese Style Room with Open Air Bath

Miscellaneous

Executive Satoyama Japanese Style Room with Open Air Bath

  • Sleeps 6
  • 6 Twin Futons

View all photos for Executive Satoyama Suite

In-room safe, free WiFi, bed sheets

Executive Satoyama Suite

  • Sleeps 4
  • 2 Double Beds and 2 Twin Beds

Japanese-Style Room Hoshi No Shizuku With Open Air Bath- Smoking Allowed

  • Sleeps 5
  • 5 Twin Futons

Hoshi No Shizuku Japanese-style Room With Pottery Bath Type -smoking Allowed

  • Sleeps 5
  • 5 Twin Futons

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About this property

Satoyu Mukashibanashi Yuzanso Ryokan

3.5-star ryokan in Ogoto
Along with a restaurant, this ryokan has a bar/lounge and a coffee shop/cafe. Free WiFi in public areas, free self parking, and free train station pick-up are also provided. Additionally, a seasonal outdoor pool, concierge services, and gift shops/newsstands are onsite.
Satoyu Mukashibanashi Yuzanso Ryokan offers 101 air-conditioned accommodations with safes and slippers. Flat-screen televisions are featured in guestrooms.

Bathrooms include bidets, complimentary toiletries, hair dryers, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the ryokan include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 9:00 AM to midnight. There are hot springs on site.
Satoyu Mukashibanashi Yuzanso Ryokan features hot springs and a seasonal outdoor pool. Dining options at the ryokan include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This hot springs ryokan also offers multilingual staff, gift shops/newsstands, and concierge services. A train station pick-up service and a train station drop-off service are complimentary for guests. Onsite self parking is complimentary.

Satoyu Mukashibanashi Yuzanso Ryokan has designated areas for smoking.

Satoyu Mukashibanashi Yuzanso Ryokan has a restaurant on site.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free train station pick-up and drop-off shuttle from 8:00 AM to 9:00 PM
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Books
  • Hot springs
  • Piano
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Seasonal outdoor pool

Conveniences

  • Gift shop/newsstand
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • On a lake

Spa

  • Hot springs
  • Public bath open from 9:00 AM - midnight
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Elevator (31 inch wide door)

More

  • 10 floors
  • 2 buildings
  • Built in 1973
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 9:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Guests must check in before 7 PM in order to receive dinner.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from July to August
Pool access available from 9:30 AM to 4:30 PM
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transportation to and from this property
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Satoyu Mukashibanashi Yuzanso
Satoyu Mukashibanashi Yuzanso Hotel
Satoyu Mukashibanashi Yuzanso Hotel Otsu
Satoyu Mukashibanashi Yuzanso Otsu
Yuzanso
Yuzanso Ryokan Otsu
Satoyu Mukashibanashi Yuzanso Ryokan Otsu
Yuzanso Otsu
Satoyu Mukashibanashi Yuzanso
Satoyu Mukashibanashi Yuzanso Ryokan Otsu
Satoyu Mukashibanashi Yuzanso Ryokan Ryokan
Satoyu Mukashibanashi Yuzanso Ryokan Ryokan Otsu

Satoyu Mukashibanashi Yuzanso Ryokan Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 151 out of 270 reviews
Rating 8 - Good. 81 out of 270 reviews
Rating 6 - Okay. 24 out of 270 reviews
Rating 4 - Poor. 11 out of 270 reviews
Rating 2 - Terrible. 3 out of 270 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Loraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful and memorable stay!
It was a wonderful and memorable stay! Staffs are patient, helpful and polite. The room room is very spacious and clean. We enjoyed the hot spring bath with beautiful city and lake view as far as our eyes can see. The Japanese breakfast was the highlight of our trip. We enjoyed the food very much.
Stayed 1 night in Dec 2024

10/10 Excellent

rach

Stayed 1 night in Nov 2024

4/10 Poor

Austin

Liked: Cleanliness
Stayed 1 night in Dec 2024

8/10 Good

Tanmeng, Miami

Traveled with family
Liked: Cleanliness, amenities
Very traditional Japanese ryokan. Vast majority of guests are Japanese and so is authentic but also a bit weird… that’s to say, it doesn’t cater to foreigners. Can’t decide if the decor is stuck in the 1980s or if this is just Japanese taste. We had one of the fancy rooms with a private lounge and a private bath tub (could fit 2 small people) overlooking the mountain and lake. This was lovely. Public baths were on 3rd floor, but we didn’t use those. Stayed for 2 days, so ate 2 elaborate dinners and breakfast. All multi course and to Japanese traditional meal etiquette. I’ve never seen so many little dishes. Don’t quite understand the balance of tastes. Loved the wagyu beef and the soup broth with fish. So many elements. This is definitely a place for authenticity. Can’t say I enjoyed everything I ate, but I appreciated it. Oh and we slept on the floor.. on traditional bedding. I don’t feel the need to do that again. Altogether a good experience.

10/10 Excellent

Greg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were spacious and wonderful, and the staff were all very nice
Stayed 2 nights in May 2024

8/10 Good

Kylie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for one night… just as something different, as we both have never stayed in a Ryokan before. The Satoyama suite was one of the nicest rooms we’ve ever stayed in. You could tell that it was recently renovated/brand new. It also offered a perfect view of Lake Biwa and the surrounding Otsu area. The open air bath and shower was also a nice touch. We took the train from Kyoto to Ogoto Onsen Station. Once you get to Ogoto Onsen Station there is an area where you can call the hotel and a shuttle is sent to pick you up from the station. It was very nice, especially after lugging our bags around stations all day long. Check-in was super easy; the first question they asked us is if we spoke Japanese. We did not. The person who helped us spoke really good English. Everyone who helped us out was super friendly and accommodating. Since we were also considered VIP because we were staying in the suites we got unlimited free snacks and drinks if we showed our room key downstairs. The only gripe I had was the fact that we didn’t realize that we only paid for breakfast the next morning and not dinner the night we stayed. The only way you can get in for dinner is with a timed ticket which they only gave us for breakfast. They stop serving dinner around 8pm and only begin with room service after dinner is done being served. Since it was a long walk into town from where the hotel was located we had to wait until 8pm for room service. Other than that, the hotel was lovely.
Stayed 1 night in May 2024

4/10 Poor

Chris

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in May 2024

10/10 Excellent

Jason

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a relaxing stay. Food was amazing. Convenient and easy for non Japanese people to get to and also very accommodating staff. My only complaint with my stay would be the fact the beds were not that comfortable. Especially considering the prices being asked.
Stayed 1 night in Apr 2024

10/10 Excellent

SONIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The most wonderful place to enjoy in our trip.
We enjoyed very much! For sure we will visit again and will recommend to our friends. Thank the staff - they were all very professional and friendly.
Stayed 2 nights in Apr 2024

10/10 Excellent

Hannah, Coeur D Alene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely nice and accommodating and our dinner was very fancy!
Stayed 2 nights in Apr 2024

10/10 Excellent

Cedrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Annaleta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good ryokan, we had the private onsen and it was excellent. cleaners kept taking away the tatami room's bedding, it was a bit annoying. understandably English isn't their first language but i would expect slightly better business English in a hotel with non-japanese speaking guests. kaiseki was exquisite.
Stayed 4 nights in Mar 2024

10/10 Excellent

James

Stayed 1 night in Oct 2023

6/10 Okay

Verified traveler

Traveled with partner
Disliked: Amenities
The spring water is not satisfying, Seems like it is not a pure one .
Stayed 1 night in Jan 2020

10/10 Excellent

F, Singapore

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious and comfortable ryokan to stay. A lot of Japanese local food was served during dinner. We had very pleasant interaction with the two attendants that served our dinner. One lovely elder lady who tried to speak English to us and a younger lady that accompanies her; kept us entertained throughout dinner. Transportation provided to and from the nearest train station. Overall very nice stay. Also offer halal menu.
Stayed 1 night in Oct 2019

10/10 Excellent

Michiko

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our room was spacious with a good view of the lake. The 12 course meal was excellent, though too much to finish. The futon were a little hard and we missed having chairs to sit on. All in all, however, we found the hotel, food, and service tro be excellent.
Stayed 1 night in Oct 2019

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Samia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing dinner
Amazing halal traditional dinner was one of the highlights of our trip!
Stayed 1 night in Oct 2019

10/10 Excellent

YAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall, lovely
Wonderful atmosphere and beautiful room. The hotel staff are very sweet but they can be quite obstrusive. I think it's cultural. You cannot miss the breakfast slot or they'll call your room and even come up personally to check on you if you miss their call. Overall, a lovely stay. Thank you!
Stayed 1 night in Sep 2019

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was by far THE WORST property I have ever stayed in. I understand I’m in a different country, but NO ONE spoke English not even a tad it was all hand gestures and that would have been ok if everything else wasn’t AWFUL. We checked in at 3 and were on top of hill with nothing surrounding and had been traveling all day. We wanted something to eat before dinner but NOTHING was open until 8pm. They had a gift shop in the lobby but it was mostly food items to take home, i opted for an ice cream. We went back to our room which was DISGUSTING i took pictures that i wish i could load because it was AWFUL we tried to get another room but again there was a language barrier. So 8pm rolls around and we’re ready for dinner... they served me a frozen pizza that was taken out of the wrapper and STILL cold, my husband got some sort on fish oh and we had bar nuts, our bill was 50$! You’re joking me, right !? I honestly cannot stress the fact of how AWFUL, GROSS and OUTDATED this hotel is. NEVER AGAIN
Stayed 1 night in Jun 2019

6/10 Okay

Jennifer

Liked: Staff & service
We had a private onsen but it was 'occupied' with green flying flies throughout the night, thus we did not have a chance to use it.
Stayed 1 night in Jun 2019

8/10 Good

Tsung Tang

Liked: Cleanliness, staff & service, property conditions & facilities
A nice day out
A 15 minute walk from the station. the hotel oversees the Biwako lake. The room is a bit small but sufficient for a night. the breakfast and dinner are satisfactory with local delicacy.
Stayed 1 night in May 2019

10/10 Excellent

Tera, Vancouver, BC

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing food, futon, and bathing facilities. Private outdoor tub with good view that can accommodate two adults. Great place to relax for singles, couple, or family.
Stayed 1 night in May 2019

10/10 Excellent

Mel, New Jersey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy access as you can call hotel for free shuttle pick up when arrive at Ogoto Onsen Station. It's located in a residential neighborhood & decor is old fashioned. Friendly & welcoming staff. Our room is spacious w/a separate sitting room overlooking Biwako. The private open air bath is very open than expected. Enjoyed the tatami beddings. Public baths are clean & very relaxing. There are a family mart & a noodle restaurant at the bottom of the hill. Take about 20-min walk. Breakfast is great. Overall, we had a pleasant stay!
Stayed 1 night in Apr 2019