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Smile Hotel Otsu Seta

3.0 star property

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Photo gallery for Smile Hotel Otsu Seta

Desk, laptop workspace, blackout drapes, free WiFi
Daily buffet breakfast (JPY 900 per person)
Exterior
Cleanliness standards
Cleanliness standards

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
1-3-11, Ogaya, Otsu, Shiga, 520-2144
  • Aeon Mall Kusatsu
    ‪4 min drive‬
  • Otsu City Science Museum
    ‪4 min drive‬
  • Otsu Kogan Nagisa Park
    ‪4 min drive‬
  • Osaka (ITM-Itami)
    ‪55 min drive‬

Room options

View all photos for Standard Double Room, 1 Double Bed, Smoking

Desk, laptop workspace, blackout drapes, free WiFi

Standard Double Room, 1 Double Bed, Smoking

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Desk, laptop workspace, blackout drapes, free WiFi

Standard Twin Room

  • 258 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Twin Room, 2 Bedrooms, Smoking

Desk, laptop workspace, blackout drapes, free WiFi

Deluxe Twin Room, 2 Bedrooms, Smoking

  • 291 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard Double Room, 1 Double Bed, Non Smoking

Desk, laptop workspace, blackout drapes, free WiFi

Standard Double Room, 1 Double Bed, Non Smoking

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room, 2 Bedrooms, Non Smoking

Desk, laptop workspace, blackout drapes, free WiFi

Deluxe Twin Room, 2 Bedrooms, Non Smoking

  • 291 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

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About this property

Smile Hotel Otsu Seta

3-star Otsu hotel close to Lake Biwa
This hotel features a restaurant, self parking, and a 24-hour front desk. WiFi in public areas is free. Other amenities include free newspapers. Change of towels is available on request.
Smile Hotel Otsu Seta offers 94 air-conditioned accommodations with slippers and hair dryers. Flat-screen televisions come with satellite channels.

Bathrooms include shower/tub combinations, toilets with an electronic bidet, complimentary toiletries, and toothbrushes and toothpaste. This Otsu hotel provides complimentary wired and wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The hotel offers a restaurant. Wireless Internet access is complimentary. Parking is available onsite for a surcharge.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:00 AM and on weekends between 6:30 AM and 9:30 AM.
Smile Hotel Otsu Seta has a restaurant on site.

Languages

Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 800 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 6:30 AM to 9:30 AM on weekends; JPY 900 per person
  • A restaurant

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • No elevator
  • Thin carpet in room

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 900 per person
  • Self parking fee: JPY 800 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Smile Hotel Seta
Smile Otsu Seta
Smile Seta
Smile Hotel Otsu Seta Otsu
Smile Hotel Otsu Seta Hotel
Smile Hotel Otsu Seta Hotel Otsu

Smile Hotel Otsu Seta Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 45 out of 189 reviews
Rating 8 - Good. 81 out of 189 reviews
Rating 6 - Okay. 51 out of 189 reviews
Rating 4 - Poor. 12 out of 189 reviews
Rating 2 - Terrible. 0 out of 189 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Shinya

Stayed 1 night in Jul 2024

4/10 Poor

Pengkuei, Toronto

Disliked: Cleanliness, property conditions & facilities
An aging hotel that needs a bit of renovation.
Stayed 1 night in Aug 2024

10/10 Excellent

GHAN SHYAM

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Jun 2024

6/10 Okay

Rex

Liked: Cleanliness
Older hotel pre key card era.
Stayed 2 nights in May 2024

8/10 Good

Alejandro Jr.

Stayed 1 night in Oct 2022

8/10 Good

Verified traveler

Stayed 1 night in Jul 2020

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is not on the usual tourist trail. We always have a rental car so tend to venture off the beaten track. Staff were super friendly. Not much English but that’s just Japan and part of the adventure. Breakfast was typical Japanese hotel breakfast. Don’t ever go to Japan and expect an American Breakfast. They serve salad amongst other things. But pastries and yoghurt were also available. There is a traditional izakaya below the hotel for dinner. And convenience stores across the road. The hotel parking was easy to find and only ¥800 per night. Short walk to hotel from the parking.
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for touring Kyoto
A very convenient hotel for touring Kyoto, situated next to a train station. No nonsense hotel. No food for westerners at the breakfast buffet...
Stayed 2 nights in Apr 2018

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Nice Hotel
This hotel was right next to the Seta Train Station (we used the JR Pass) and it was very convenient in catching trains to the various sites in Kyoto. The room was very small and we had an XL Twin, but the staff was super friendly and helpful. The free breakfast was pretty good. The only things we didn't care for was the cold sausage, cold scrambled eggs and lukewarm salads. The coffee maker also took a long time to brew one cup at a time. But the pastries and bread were great.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little place. Comfy, quiet, and clean. Awesome breakfast provided!

10/10 Excellent

jhen, a

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Friendly and very helpful staff! Clean hotel with amenities. 2 minutes away from the subway station. Many restaurants around the area. Despite being close to the subway and being located in a residential area, nights are surprisingly quiet. I would definitely come back on my next visit.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

??

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

クミコ

Liked: Staff & service
Stayed 1 night in Nov 2024

6/10 Okay

Masayuki

Stayed 1 night in Nov 2024

8/10 Good

keisuke

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駅近で駐車場もあり、周りに飲食店もあるので、利便性が良い
Stayed 1 night in Nov 2024

6/10 Okay

????

Traveled with partner
Liked: Staff & service
お部屋の匂いが気になった
Stayed 1 night in Nov 2024

8/10 Good

けいこ

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

6/10 Okay

レナ

Business traveler
意外と見晴らしが良く、 朝気持ちよくお化粧できました。
Stayed 8 nights in Oct 2024

10/10 Excellent

きじゅう

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

チカ

Traveled with group
Disliked: Amenities, property conditions & facilities
駅近でコンビニ、お店が近く良かったです。 スタッフさんの感じも良かったです。
Stayed 1 night in Oct 2024

8/10 Good

Kyoko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お世話になりました。 チェックイン時から居られた男性の方が親切に対応してくださいました。 土地勘が無い所でのホテルから離れた駐車場を探すのに大変でしたが根気よく、お教えいただきました。 有り難うございます。
Stayed 1 night in Oct 2024

8/10 Good

CHIZURU

Liked: Property conditions & facilities, room comfort
駅近で、立地は良いと思います。駐車場が、予約順で、近隣のコインパーキングもあり、べんりです。 普通のビジネスホテルと言う感じです。
Stayed 1 night in Oct 2024

4/10 Poor

Setsuko

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Tae Kwon

Business traveler
Liked: Staff & service
Stayed 4 nights in Aug 2024