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ANDAZ OTTAWA BYWARD MARKET, BY HYATT

4.0 star property

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Photo gallery for ANDAZ OTTAWA BYWARD MARKET, BY HYATT

Terrace/patio
Front of property - evening/night
2 bars/lounges, rooftop bar
Lobby
Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk

Explore the area

Map
325 Dalhousie Street, Ottawa, ON, K1N 7G1
  • Byward Market Square
    ‪2 min walk‬
  • University of Ottawa
    ‪5 min walk‬
  • Parliament Hill
    ‪17 min walk‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪21 min drive‬

Room options

View all photos for Andaz, Suite

In-room safe, desk, blackout drapes, soundproofing

Andaz, Suite

  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, View (Shower)

In-room safe, desk, blackout drapes, soundproofing

Room, 1 King Bed, Accessible, View (Shower)

  • 302 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Shower)

In-room safe, desk, blackout drapes, soundproofing

Room, 2 Queen Beds, Accessible (Shower)

  • 302 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Shower)

In-room safe, desk, blackout drapes, soundproofing

Room, 1 King Bed, Accessible (Shower)

  • 302 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, blackout drapes, soundproofing

Room, 2 Queen Beds

  • 302 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

In-room safe, desk, blackout drapes, soundproofing

Room, 1 King Bed

  • 302 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

In-room safe, desk, blackout drapes, soundproofing

Deluxe Room, 1 King Bed

  • 302 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, View

In-room safe, desk, blackout drapes, soundproofing

Room, 2 Queen Beds, View

  • 302 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, View

In-room safe, desk, blackout drapes, soundproofing

Room, 1 King Bed, View

  • 302 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, View

In-room safe, desk, blackout drapes, soundproofing

Deluxe Room, 1 King Bed, View

  • 302 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

ANDAZ OTTAWA BYWARD MARKET, BY HYATT

4-star hotel in Downtown Ottawa
A restaurant, 2 bars/lounges, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a rooftop terrace, a coffee shop/cafe, and valet parking. Housekeeping is available on request.
ANDAZ OTTAWA BYWARD MARKET, BY HYATT offers 200 accommodations with safes and complimentary bottled water. Televisions come with cable channels and Netflix. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

This Ottawa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining options at the hotel include a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wireless Internet access is complimentary. Event facilities measuring 4500 square feet (418 square meters) include conference space. This eco-certified hotel also offers a 24-hour fitness center, a rooftop terrace, and tour/ticket assistance. Concierge services and wedding services can be provided. Onsite parking is available (surcharge).

ANDAZ OTTAWA BYWARD MARKET, BY HYATT is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and noon.
Feast + Revel - This restaurant serves breakfast only.
Copper, Spirits & Sights - This rooftop bar serves light fare only. Happy hour is offered. Reservations are required. Open select days.
Feast + Revel - This restaurant serves dinner only. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (CAD 48 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; CAD 15 to 32 for adults and CAD 7.50 to 32 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Copper, Spirits & Sights
  • Feast + Revel
  • Feast + Revel

Things to do

  • 24-hour gym

Family friendly

  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4,500 square feet of conference space
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 16 floors
  • Banquet hall
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50.00 per accommodation, per week
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 15 to 32 for adults, and CAD 7.50 to 32 for children
  • Covered valet parking fee: CAD 48 per day (in/out privileges)
  • Pet fee: CAD 50.00 per accommodation, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Parking height restrictions apply

Property is also known as

Andaz Ottawa Byward Market Hotel
Andaz Byward Market Hotel
Andaz Byward Market
ANDAZ OTTAWA BYWARD MARKET, BY HYATT Hotel
ANDAZ OTTAWA BYWARD MARKET, BY HYATT Ottawa
Andaz Ottawa Byward Market a concept by Hyatt
ANDAZ OTTAWA BYWARD MARKET, BY HYATT Hotel Ottawa

ANDAZ OTTAWA BYWARD MARKET, BY HYATT Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 971 out of 1625 reviews
Rating 8 - Good. 335 out of 1625 reviews
Rating 6 - Okay. 133 out of 1625 reviews
Rating 4 - Poor. 93 out of 1625 reviews
Rating 2 - Terrible. 93 out of 1625 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Allan

Stayed 1 night in Dec 2024

10/10 Excellent

Amanda

Liked: Property conditions & facilities
Only issue was parking but staff was very helpful to show our options!
Stayed 1 night in Dec 2024

10/10 Excellent

Beverly

Stayed 1 night in Nov 2024

10/10 Excellent

Huruy

Stayed 1 night in Nov 2024

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though there was construction next door, it was fun for my disabled son to watch the activity of the workmen below. The hotel staff made us feel special and made the experience of staying there a wonderful stay.
Stayed 1 night in Dec 2024

4/10 Poor

JF

Business traveler
Liked: Cleanliness, staff & service
Disliked: Room comfort
Nice hotel, but some issues
Room was very clean and well maintained for the most part. One huge issue was the noise. Normally I wouldn’t blame the hotel for the construction going on below but our window latches were broken so we spent the night listening to the guys drilling below and then letting off a blast in the morning to break the rock up. The window would not close so we got the brunt of the noise.
Stayed 1 night in Dec 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Iaroslav

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Awesome
Stayed 4 nights in Dec 2024

10/10 Excellent

Sean

Liked: Cleanliness, property conditions & facilities
No
Stayed 2 nights in Dec 2024

6/10 Okay

Adam

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Upon checking in it took almost 10 minutes. The staff didnt seem to know what she was doing and needed a manager. Overall the property was great. The room was awesome and i would stay there again.
Stayed 2 nights in Dec 2024

10/10 Excellent

Abraham

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff. Shoutout to Oussama who was really welcoming.
Stayed 1 night in Dec 2024

10/10 Excellent

Goran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
Absolutely great service. WOW. Was treated so well!! The gentleman at reception was top notch! Room was beautiful and clean and comfortable
Stayed 1 night in Dec 2024

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Construction site was noisy
Stayed 1 night in Dec 2024

10/10 Excellent

Austin

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot
Stayed 5 nights in Dec 2024

10/10 Excellent

Belen and Chris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right across from Byward Market. Very busy area. There’s always a long line checking in and out. It was nice to have a credit per stay to spend in the cafe.

4/10 Poor

Christian

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort
Noise level was unbearable
The level of noise was unacceptable. Behind the hotel is a construction site. Customers should warned PRIOR to booking this hotel that there will be noise due to construction behind the hotel.
Stayed 1 night in Dec 2024

10/10 Excellent

Arvish

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room and corridors were clean. Was told there is noisy construction after 9am until 5:00pm. While we were in the room in the evening there was no noise.
Stayed 1 night in Dec 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
exceptional staff interactions
Stayed 2 nights in Dec 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Always a great stay at Andaz!!
Stayed 1 night in Nov 2024

4/10 Poor

Amine, Pointe claire

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Paid for a king bed with a view. Upon arrival I was offered two choices: 1) a view over a super loud construction site where they are building a multi storey underground parking (very pound bangs until 9pm and then the next day starting at 9am) or 2) a room next to the elevator. Basically not only was there no reason to pay extra, I had to ask whether there was any option available to avoid the bangs or the elevator. At check in there was no option. The manager did find an appropriate solution after a 5 hours of construction noise, relocating to a room on the other side. We repacked and moved. This was supposed to be one relaxing night. Had to fight my way to get what we paid for. I am gold Hilton and gold Bonvoy so I see no point coming back to this property. While the hotel claims that construction is beyond their control, we discovered that the construction is an extension of Andaz itself! We are essentially paying a premium for a hotel extending itself. While the hotel did provide free wine in the lobby, there isn’t sufficient seating for all. The lobby gets crowded quickly. Overall, this Andaz property is far below the standards of its sister properties across the world.
Stayed 1 night in Dec 2024

8/10 Good

Donovan

Stayed 1 night in Dec 2024

6/10 Okay

Gregory

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Sophia Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the hotel and the way the place as walkable. The market and the mall only minutes away was a plus !! But finding parking was tough and kinda expensive.
Stayed 2 nights in Nov 2024