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ANDAZ OTTAWA BYWARD MARKET, BY HYATT

4.0 star property

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Photo gallery for ANDAZ OTTAWA BYWARD MARKET, BY HYATT

Sit by the fire in a cozy, outdoor space with comfortable seating.
Relax in the stylish lobby with a plush sofa, round table, and city views.
Enjoy meals in a spacious dining area with a central island, round tables, and cushioned chairs.
Enjoy a comfortable stay with a view of the historic landmark clock tower from the large window.
Experience the urban lifestyle at this high-rise hotel with modern architecture and a prominent city view.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Pet friendly

Explore the area

Map
325 Dalhousie Street, Ottawa, ON, K1N 7G1
  • Byward Market Square
    ‪3 min walk‬
  • University of Ottawa
    ‪5 min walk‬
  • Parliament Hill
    ‪12 min walk‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪17 min drive‬

Room options

View all photos for Andaz, Suite

In-room safe, desk, blackout drapes, soundproofing

Andaz, Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, View (Shower)

In-room safe, desk, blackout drapes, soundproofing

Room, 1 King Bed, Accessible, View (Shower)

8.6 out of 10
Excellent
(14 reviews)
  • 302 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Shower)

In-room safe, desk, blackout drapes, soundproofing

Room, 2 Queen Beds, Accessible (Shower)

9.0 out of 10
Wonderful
(14 reviews)
  • 302 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Shower)

In-room safe, desk, blackout drapes, soundproofing

Room, 1 King Bed, Accessible (Shower)

9.6 out of 10
Exceptional
(14 reviews)
  • 302 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, blackout drapes, soundproofing

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(50 reviews)
  • 302 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

In-room safe, desk, blackout drapes, soundproofing

Room, 1 King Bed

9.4 out of 10
Exceptional
(73 reviews)
  • 302 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

In-room safe, desk, blackout drapes, soundproofing

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(18 reviews)
  • 302 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, View

In-room safe, desk, blackout drapes, soundproofing

Room, 2 Queen Beds, View

9.2 out of 10
Wonderful
(26 reviews)
  • 302 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, View

In-room safe, desk, blackout drapes, soundproofing

Room, 1 King Bed, View

9.6 out of 10
Exceptional
(58 reviews)
  • 302 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, View

In-room safe, desk, blackout drapes, soundproofing

Deluxe Room, 1 King Bed, View

9.2 out of 10
Wonderful
(22 reviews)
  • 302 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

ANDAZ OTTAWA BYWARD MARKET, BY HYATT

4-star hotel in Downtown Ottawa
A restaurant, 2 bars/lounges, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a rooftop terrace, a coffee shop/cafe, and valet parking. Housekeeping is available on request.
ANDAZ OTTAWA BYWARD MARKET, BY HYATT offers 200 accommodations with safes and complimentary bottled water. Televisions come with cable channels and Netflix. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

This Ottawa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining options at the hotel include a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wireless Internet access is complimentary. Event facilities measuring 4500 square feet (418 square meters) include conference space. This eco-certified hotel also offers a 24-hour fitness center, a rooftop terrace, and tour/ticket assistance. Concierge services and wedding services can be provided. Onsite parking is available (surcharge).

ANDAZ OTTAWA BYWARD MARKET, BY HYATT is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and noon.
Feast + Revel - This restaurant serves breakfast only.
Copper, Spirits & Sights - This rooftop bar serves light fare only. Happy hour is offered. Reservations are required. Open select days.
Feast + Revel - This restaurant serves dinner only. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (CAD 48 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; CAD 15 to 32 for adults and CAD 7.50 to 32 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Copper, Spirits & Sights
  • Feast + Revel
  • Feast + Revel

Things to do

  • 24-hour gym

Family friendly

  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4,500 square feet of conference space
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 16 floors
  • Banquet hall
  • Built in 2016
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50.00 per accommodation, per week
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 15 to 32 for adults, and CAD 7.50 to 32 for children
  • Covered valet parking fee: CAD 48 per day (in/out privileges)
  • Pet fee: CAD 50.00 per accommodation, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Parking height restrictions apply

Property is also known as

Andaz Ottawa Byward Market Hotel
Andaz Byward Market Hotel
Andaz Byward Market
ANDAZ OTTAWA BYWARD MARKET, BY HYATT Hotel
ANDAZ OTTAWA BYWARD MARKET, BY HYATT Ottawa
Andaz Ottawa Byward Market a concept by Hyatt
ANDAZ OTTAWA BYWARD MARKET, BY HYATT Hotel Ottawa

ANDAZ OTTAWA BYWARD MARKET, BY HYATT Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1035 out of 1726 reviews
Rating 8 - Good. 354 out of 1726 reviews
Rating 6 - Okay. 143 out of 1726 reviews
Rating 4 - Poor. 95 out of 1726 reviews
Rating 2 - Terrible. 99 out of 1726 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Irving

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 2 nights in Dec 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

6/10 Okay

Mona

The reception are very friendly. Parking is very expensive. $48 for one night. There was a bug on the bed. They said drinks and chips and chocolat are complimentary but there was no chips or chocolat when I arrived. I had to go back down to the lobby to ask and finally they were all out of chocolat.
Stayed 1 night in Apr 2025

6/10 Okay

Ken

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
“Room with a View” (of Parliament we assumed based on site’s photos) was booked online yet all rooms west-facing were gone at check-in. Corner suite upgrade (north-east facing) was kind of them yet sits adjacent to major construction site (didn’t know beforehand). Heavy drilling starts each day at 7AM (not a great start to Saturday). Complimentary glass of wine was nice at bar on top floor yet no seating and bar was full. Host sat us at a table before we went back to our rooms before the table reservation showed up 20 mins later. Staff really tried their best to accommodate. Not their fault. Location is nice as BYWARD area has lots of restaurants and shopping.
Stayed 1 night in Apr 2025

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

6/10 Okay

Robin

Traveled with family
Liked: Amenities
Stayed 1 night in Apr 2025

10/10 Excellent

Amanpreet

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the middle of ByWard Market. Even though it was extremely cold weather, we had a great time.
Stayed 2 nights in Jan 2025

8/10 Good

Zushen

Stayed 1 night in Apr 2025

4/10 Poor

ghulam

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

2/10 Terrible

Sahar

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Andaz Hotel for a night. When we came, it was raining so much that we stayed at the hotel. My husband slept and woke up with a severe pain in my right eye. The following day, his eye was swallon and red that he can barely see. When he went to the pharmacy, the pharmacist said it was a bacteria that's usually contracted because of dirty sheets. I contacted the hotel and they denied.. It's been 5 days and he is still applying a cream to heal my eye.

8/10 Good

Tammy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a lot of construction. We were awaking at 8am to very load constant banging. I felt bad for the staff to have to work with that sound all day. All the staff were extremely nice. Very nive hotel. I guess we went at a bad time. I would definitely stay there again.
Stayed 1 night in Apr 2025

10/10 Excellent

Yvette

Stayed 2 nights in Apr 2025

8/10 Good

Maggie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was a beautiful hotel, my husband and I felt judged automatically when we walked in. We could feel the judging eyes. We are both blue collar underground miners, who haven’t taken a vacation in two years, and we drive a big Toyota that hadn’t had a bath because we left work and drove through the night to enjoy our mini vacation. On top of that there is construction next door and at 630 the rock breaker starts and that’s all you listen too. We were right next door. If the noise level was truthfully advertised we would have stayed somewhere else. But we didn’t let it ruin our trip.
Stayed 1 night in Apr 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Peter

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the Byward Market
Stayed 2 nights in Apr 2025

8/10 Good

Sahaana

Stayed 3 nights in Apr 2025

8/10 Good

Rabi

There is no space in the front of the property to park your vehicle, literally it’s on the road and I found the valet parking is little expensive for Ottawa market
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jessica

Stayed 1 night in Apr 2025

6/10 Okay

Johanna

Liked: Cleanliness, staff & service, property conditions & facilities
Construction right next door. Very noisy from 7 am until 7 pm. Would not recommend for travellers looking to get some rest when they first arrived. The staff was nice and the place is clean.
Stayed 1 night in Apr 2025

6/10 Okay

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Lots of noise during our stay but the employees for the most part are great. Restaurant upstairs is very overpriced for the service you receive and items on the menu/drinks quality.

10/10 Excellent

Rakiya

Liked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Mandy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and modern. Great location. Complimentary drinks and snacks. Above and beyond service and very accommodating.
Stayed 1 night in Mar 2025

2/10 Terrible

Mikael

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025