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Arc The Hotel

4.0 star property

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Photo gallery for Arc The Hotel

Reception
Reception
Exterior
Breakfast, lunch and dinner served
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Pet friendly
$183
includes taxes & fees
Sep 1 - Sep 2

Explore the area

View in a map
140 Slater St, Ottawa, ON, K1P5H6
  • Parliament Hill
    ‪8 min walk‬
  • University of Ottawa
    ‪12 min walk‬
  • Byward Market Square
    ‪13 min walk‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪16 min drive‬

Room options

View all photos for Romantic Luxury Suite

Romantic Luxury Suite | Premium bedding, memory foam beds, in-room safe, desk

Romantic Luxury Suite

  • 150 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Majestic King Room

Premium bedding, memory foam beds, in-room safe, desk

Majestic King Room

8.4 out of 10
Very good
(21 reviews)
  • 170 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Spacious Corner Suite

Spacious Corner Suite | Premium bedding, memory foam beds, in-room safe, desk

Spacious Corner Suite

8.0 out of 10
Very good
(10 reviews)
  • 304 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Cozy Family Double Room

Cozy Family Double Room | Premium bedding, memory foam beds, in-room safe, desk

Cozy Family Double Room

8.8 out of 10
Excellent
(21 reviews)
  • 192 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier King Room

Premium bedding, memory foam beds, in-room safe, desk

Premier King Room

9.0 out of 10
Wonderful
(25 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Intimate Queen Room

Intimate Queen Room | Premium bedding, memory foam beds, in-room safe, desk

Intimate Queen Room

8.6 out of 10
Excellent
(71 reviews)
  • 140 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Arc The Hotel

Hotel in Downtown Ottawa
A restaurant, a bar/lounge, and a conference center are available at this smoke-free hotel. Other amenities include self parking, concierge services, and dry cleaning. Housekeeping is available on request.
Arc The Hotel offers 112 accommodations with laptop-compatible safes and coffee/tea makers. Memory foam beds feature premium bedding. Business-friendly amenities include desks, desk chairs, and phones. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. 3 meeting rooms are available. This eco-certified hotel also offers multilingual staff, concierge services, and dry cleaning/laundry services. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Arc The Hotel is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:30 AM.
ARC Restaurant & Lounge - This restaurant serves breakfast, lunch, and dinner.
Room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Preferred Hotels & Resorts.

Property amenities

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured self parking on site (CAD 30 per day; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:30 AM for a fee: CAD 13 to 22 for adults and CAD 9 to 22 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • ARC Restaurant & Lounge

Family friendly

  • In-room crib

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 3 meeting rooms
  • Conference center

Outdoors

  • Vegetable garden

Accessibility

  • Elevator

More

  • 1 building
  • 100% renewable energy
  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2001
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: CAD 100.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 25 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: CAD 14.99 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Housekeeping
  • Internet access
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 13.00 to 22.00 for adults, and CAD 9 to 22.00 for children
  • Secured self parking fee: CAD 30 per day (in/out privileges)
  • Pet fee: CAD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: CAD 100.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Arc Hotel
Arc Hotel Ottawa
Arc Ottawa
Hotel Arc
Arc The Hotel Hotel
Arc The Hotel Ottawa
Arc The Hotel Hotel Ottawa

Arc The Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 510 out of 1039 reviews
Rating 8 - Good. 304 out of 1039 reviews
Rating 6 - Okay. 137 out of 1039 reviews
Rating 4 - Poor. 56 out of 1039 reviews
Rating 2 - Terrible. 32 out of 1039 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service at check in and check out. All staff were very friendly. Parking was hard to find.
Stayed 1 night in May 2025

6/10 Okay

Adam

Stayed 1 night in May 2025

8/10 Good

Roberto, Paterson

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Ankit

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location and rooms were very comfortable
Stayed 1 night in May 2025

10/10 Excellent

Robbie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place!
Stayed 2 nights in May 2025

8/10 Good

Susanne

Stayed 1 night in May 2025

6/10 Okay

Maria

Business traveler
Disliked: Staff & service
Stayed 2 nights in May 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
good value compared to others in the area
Stayed 1 night in May 2025

8/10 Good

Tammy

Traveled with partner
Liked: Cleanliness
The location is very good. In walkable distance to Parliment Hill, National Arts Center, ByWard market, and many restaurants. Parking is limited but we had issue. The bed was very comfortable. Staff very efficient and helpful. The hotel is an older, refurbished building. Only a few small negatives. The heat/AC did not work upon arrival, but it was fixed promptly. The loud noise it made though, kept me awake at night. The shower water pressure was very weak and rounded tub basin “slippy”. It was a very small room but location made up for lack of space.
Stayed 2 nights in May 2025

6/10 Okay

janice, Kelowna

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Stayed 2 nights in May 2025

10/10 Excellent

Tola

Stayed 1 night in May 2025

8/10 Good

Sonia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'd recommend this hotel to anyone who's visiting Ottawa and wants a place to stay in the downtown area. Convenient location. Really liked the fact that a lot of attractions/activities were only a short walk or taxi ride away! Only slight hiccup was that when I arrived I was asked to wait another 20 minutes before the room was ready which was a bit annoying after an 8hr trip, but didn't detract from the rest of the stay.
Stayed 2 nights in May 2025

10/10 Excellent

Nathan

Stayed 2 nights in May 2025

8/10 Good

Julie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location was fantastic Friendly clean comfy bed -all very good experience
Stayed 2 nights in May 2025

2/10 Terrible

Sofya

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Utterly Incompetent, Dishonest, and Outdated This is hands down one of the most unprofessional, unfriendly, and incompetent hotel management teams I’ve ever dealt with. I booked a room at Arc for a long weekend. Weeks before my trip, I realized I should arrive a day earlier and leave a day earlier. Simple fix, right? Not at this place. Trying to modify my reservation or book an extra night through Expedia failed because the hotel’s setup only allowed a full cancellation (non-refundable) and a new booking. I reached out to both Expedia and the hotel — what followed was a cascade of messages and emais. Expedia kept telling me they “tried several times but the hotel refused to cooperate.” The hotel told me to have Expedia contact them (which they already had) and said they'd “try to accommodate” us. Meanwhile, they offered me to purchase an upgrade to "luxury king suite". Not a courtesy — just a shameless cash grab. In the final days before my trip, after yet another round of emails, the hotel promised to “get back to me in the morning” — and then simply ghosted me. What kind of hotel management disappears on a guest with a pending reservation issue days before arrival? It's not just unprofessional — it’s downright bizarre. I had to book an extra night at another hotel because Arc requires a minimum 2-night stay. When I arrived, the so-called “luxury king suite” was a claustrophobic, stale, tobacco-reeking cave. The AC was useless. I had to ask for another room. Never again.
Stayed 3 nights in May 2025

8/10 Good

Thi Bao Tran

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price was okay for a downtown hotel. Building is a bit old and small.
Stayed 2 nights in May 2025

6/10 Okay

anne

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
Staff was friendly and helpful. General Upgrades need to be done e.g reception, bathroom/shower.
Stayed 2 nights in May 2025

8/10 Good

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Joseph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Vilas

Central location walking distance to all major sightseeing destinations
Stayed 2 nights in May 2025

10/10 Excellent

Johnny

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy & Convenient to walk around downtown
Stayed 1 night in May 2025

10/10 Excellent

Ram Prasad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Kari-Dadd

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

8/10 Good

NHAT PHUONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Alireza

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025