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Arc The Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Arc The Hotel

Reception
Reception
Romantic Luxury Suite | Premium bedding, memory foam beds, in-room safe, desk
Bar (on property)
Exterior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
140 Slater St, Ottawa, ON, K1P5H6
  • Elgin Street
    3 min walk
  • Tim Hortons
    1 min walk
  • Parliament Station
    4 min walk
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    21 min drive

Room options

View all photos for Romantic Luxury Suite

Romantic Luxury Suite | Premium bedding, memory foam beds, in-room safe, desk

Romantic Luxury Suite

  • 150 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Majestic King Room

Premium bedding, memory foam beds, in-room safe, desk

Majestic King Room

  • 170 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Spacious Corner Suite

Spacious Corner Suite | Premium bedding, memory foam beds, in-room safe, desk

Spacious Corner Suite

  • 304 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Cozy Family Double Room

Cozy Family Double Room | Premium bedding, memory foam beds, in-room safe, desk

Cozy Family Double Room

  • 192 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier King Room

Premium bedding, memory foam beds, in-room safe, desk

Premier King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Intimate Queen Room

Intimate Queen Room | Premium bedding, memory foam beds, in-room safe, desk

Intimate Queen Room

  • 140 sq ft
  • Sleeps 2
  • 1 Queen Bed

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Exterior

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includes taxes & fees
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About this property

Arc The Hotel

Hotel in Downtown Ottawa
A restaurant, a bar/lounge, and a conference center are available at this smoke-free hotel. Other amenities include self parking, concierge services, and dry cleaning. Housekeeping is available on request.
Arc The Hotel offers 112 accommodations with laptop-compatible safes and coffee/tea makers. Memory foam beds feature premium bedding. Business-friendly amenities include desks, desk chairs, and phones. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. 3 meeting rooms are available. This eco-certified hotel also offers multilingual staff, a garden, and concierge services. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Arc The Hotel is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:30 AM.
ARC Restaurant & Lounge - This restaurant serves breakfast, lunch, and dinner.
Room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Preferred Hotels & Resorts.

Languages

English, French

Property amenities

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured self parking on site (CAD 25 per day; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:30 AM for a fee: CAD 9 to 17 for adults and CAD 9 to 17 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • ARC Restaurant & Lounge

Things to do

  • Bicycle rentals

Family friendly

  • Free crib

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 3 meeting rooms
  • Conference center

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • Elevator

More

  • 1 building
  • 100% renewable energy
  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2001
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: CAD 100.00

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 25 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: CAD 9.99 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Housekeeping
  • Internet access
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 9 to 17 for adults, and CAD 9 to 17 for children
  • Secured self parking fee: CAD 25 per day (in/out privileges)
  • Pet fee: CAD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: CAD 100.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Arc Hotel
Arc Hotel Ottawa
Arc Ottawa
Hotel Arc
Arc The Hotel Hotel
Arc The Hotel Ottawa
Arc The Hotel Hotel Ottawa

Arc The Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 419 out of 1003 reviews" "
Rating 8 - Good. 290 out of 1003 reviews" "
Rating 6 - Okay. 171 out of 1003 reviews" "
Rating 4 - Poor. 80 out of 1003 reviews" "
Rating 2 - Terrible. 43 out of 1003 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Gagik

Traveled with family
Liked: Cleanliness
Good place
Stayed 1 night in Sep 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Robin

Traveled with group
Liked: Cleanliness, staff & service, amenities
Great people great service
Stayed 3 nights in Sep 2024

10/10 Excellent

Lyne

The bed comfort was excellent, nice dark room to sleep, amazing kitchen customer service! Great food at room service thanks for gluten free options.
Stayed 1 night in Sep 2024

10/10 Excellent

Peter, Richmond

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location near Parliament Hill and Sparks Street Mall. Very comfortable, boutique hotel with all the services a guest needs.
Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Stayed 2 nights in Aug 2024

10/10 Excellent

Sameeya, Pickering

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
central, easily walkable. Simple to find. Helpful team.
Stayed 1 night in Sep 2024

10/10 Excellent

Rosanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our time at the hotel, and can recommend it to another traveler. There were some minor issues at check in and with our room and the hotel management was very quick and diligent to be sure all the problems were corrected. We wish the issues never occurred but the hotels response was excellent. Most of the staff deserved 5 stars
Stayed 3 nights in Sep 2024

2/10 Terrible

Demitry

Disliked: Cleanliness
Very disappointed The smell very bad! AC is very noisy
Stayed 1 night in Sep 2024

8/10 Good

Scott

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful personable staff. Excellent, reasonable breakfast. Public spaces and rooms well designed. I'm in Ottawa preriodically and will return to ARC on the next visit.
Stayed 2 nights in Aug 2024

6/10 Okay

Jaime

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Very loud air conditioning. Will go on every 30 minutes, so can wake you up at night..
Stayed 3 nights in Aug 2024

6/10 Okay

Anne

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I was promised a parking spot for the car coming in less than 2 hours for my spouse. I checked with the front desk staff a second time, maybe a half hour later and was told again that he is to go to front desk and they would direct him to this location. When he arrived, the staff told him they had no recollection and no spots available.
Stayed 1 night in Aug 2024

4/10 Poor

Nadia

Stayed 2 nights in Aug 2024

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! We walked to Parliament Hill, ByWard Market, and even the Canadian War Museum! Very pleasant and professional front desk staff. We really enjoyed our stay in Ottawa.
Stayed 1 night in Aug 2024

10/10 Excellent

Angesom

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 3 nights in Sep 2024

10/10 Excellent

mingmin, markham

Stayed 1 night in Aug 2024

10/10 Excellent

John

Stayed 2 nights in Sep 2024

10/10 Excellent

John, Toronto

Stayed 1 night in Sep 2024

6/10 Okay

Subramani

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was smaller than I expected yet functional. It was clean and quiet though. The underground parking was very dusty and dingy. Access is controlled by a small, unmarked number pad at the top of the approach. They should not mention it when they give you the garage code. I drove down a steep embankment to the garage door and had to back up, not safe.
Stayed 1 night in Aug 2024

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay at the Arc hotel. Walking distance to the market and other attractions. Staff were very friendly and helpful.
Stayed 1 night in Jul 2024

10/10 Excellent

Peter

Stayed 2 nights in Aug 2024

10/10 Excellent

Dan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Leslie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

6/10 Okay

Sae

Stayed 1 night in Aug 2024