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Best Western Plus Ottawa City Centre

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Plus Ottawa City Centre

Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes
Room amenity
Suite, 2 Queen Beds, Non Smoking, Kitchen | Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes
Suite, 2 Queen Beds, Non Smoking, Kitchen | Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
1274 Carling Ave, Ottawa, ON, K1Z7K8
  • Ottawa Hospital Civic Campus
    14 min walk
  • Canada Agriculture and Food Museum
    3 min drive
  • Rideau Canal
    5 min drive
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    17 min drive

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • 275 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • 275 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 275 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchen

Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Non Smoking, Kitchen

  • 450 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Studio, 1 King Bed, Non Smoking, Kitchen

Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Standard Studio, 1 King Bed, Non Smoking, Kitchen

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 275 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette (Larger Room)

Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Kitchenette (Larger Room)

  • 275 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Kitchenette (Larger Room)

Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Non Smoking, Kitchenette (Larger Room)

  • 275 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Fireplace

Standard Room, 1 King Bed, Non Smoking, Fireplace | Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Fireplace

  • 274 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Larger Room)

Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Larger Room)

  • 275 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Holiday Inn Express & Suites Downtown Ottawa East, an IHG Hotel

Pool
Breakfast included
Free WiFi
Air conditioning
4.3 out of 5, Excellent, (2066)
Holiday Inn Express & Suites Downtown Ottawa East, an IHG Hotel

About this property

Best Western Plus Ottawa City Centre

Hotel in Civic Hospital - Experimental Farm - Central Park
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, a conference center, and a seasonal outdoor pool.
Best Western Plus Ottawa City Centre offers 121 air-conditioned accommodations with safes and coffee/tea makers. 48-inch flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Best Western Plus Ottawa City Centre features a fitness center and a seasonal outdoor pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

This hotel offers access to a 24-hour business center and meeting rooms. Event facilities measuring 1195 square feet (111 square meters) include a conference center. This eco-certified hotel also offers a vending machine, multilingual staff, and tour/ticket assistance. Complimentary self parking is available on site, along with a car charging station.

Best Western Plus Ottawa City Centre is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning.
Best Western Plus Ottawa City Centre has a restaurant on site.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Cantonese), Czech, English, French, Polish, Portuguese, Serbian, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available for a fee: CAD 5 to 15 for adults and CAD 5 to 15 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Billiards/pool table
  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (1,195 square feet of space)
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Dryer
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 10 to June 23:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately CAD 5 to 15 for adults, and CAD 5 to 15 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The seasonal pool will be open from July 01 to September 05
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Macies
Best Western Macies Hotel
Best Western Plus Macies
Best Western Plus Macies Hotel
Best Western Plus Macies Hotel Ottawa
Macies Best Western
Macies Hotel
Best Western Plus Ottawa City Centre Hotel
Best Western Plus Ottawa City Centre
Best Western Ottawa
Ottawa Best Western
Best Plus Ottawa City Ottawa
Best Western Plus Ottawa City Centre Hotel
Best Western Plus Ottawa City Centre Ottawa
Best Western Plus Ottawa City Centre Hotel Ottawa

Best Western Plus Ottawa City Centre Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 537 out of 1010 reviews" "
Rating 8 - Good. 322 out of 1010 reviews" "
Rating 6 - Okay. 78 out of 1010 reviews" "
Rating 4 - Poor. 34 out of 1010 reviews" "
Rating 2 - Terrible. 39 out of 1010 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Bill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

6/10 Okay

Michel

Business traveler
Liked: Property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

kylen

Liked: Cleanliness, amenities
Amazing staff
Stayed 3 nights in Aug 2024

10/10 Excellent

Shuba

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

8/10 Good

Rose

Traveled with family
Liked: Cleanliness
Quiet facility, room upkeep and toiletries were not replenished daily and had to request for service.
Stayed 2 nights in Aug 2024

10/10 Excellent

Dana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay
Stayed 1 night in Aug 2024

10/10 Excellent

Shirley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Well maintained and clean hotel. The rooms are bigger in size. Staff are accommodating. There are lots of parking spaces.
Stayed 2 nights in Aug 2024

10/10 Excellent

Phanidhar Atreya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, tidy, and good service by staff!
Stayed 1 night in Aug 2024

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
A clean property with friendly staff. Was given a quiet room upon request. Ample free parking. Across from shopping. Close to highways.
Stayed 1 night in Jul 2024

10/10 Excellent

Paul Henry, LA MESA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location, easy and plentiful parking, excellent service staff, rooms were clean and well done. Very easy check in and check out.
Stayed 6 nights in Aug 2024

10/10 Excellent

Rodrigue

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and clean
Clean and easy check-in and check-out.
Stayed 1 night in Aug 2024

10/10 Excellent

Donald

Business traveler, Traveled with partner
Liked: Property conditions & facilities
Great staff, great registration attention .
Stayed 1 night in Aug 2024

8/10 Good

Micheal

Liked: Property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Brian

Stayed 2 nights in Aug 2024

8/10 Good

Walter

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location.
Stayed 2 nights in May 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant stay
Stayed 2 nights in Aug 2024

10/10 Excellent

Andrea, North Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
Location and staff were helpful and convenient
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Chris

Liked: Cleanliness
Central location was good. Noise level from road and parking lot a bit of a let down. First floor room location did not help.
Stayed 1 night in Aug 2024

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Jeremiah

Stayed 1 night in Jul 2024

8/10 Good

Lisa

Stayed 2 nights in Aug 2024

10/10 Excellent

Leroy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

2/10 Terrible

Danielle

Stayed 1 night in Aug 2024

10/10 Excellent

Victor, Caledon Village

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Efficient, clean, friendly.
Stayed 6 nights in Jul 2024