Comfort Inn Ottawa West Kanata

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Comfort Inn Ottawa West Kanata

Premium bedding, pillowtop beds, individually decorated
Exterior
Exterior
Lobby
Premium bedding, pillowtop beds, individually decorated

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast included
  • Pet friendly
  • Housekeeping
  • Laundry
  • Air conditioning
  • Parking included

Explore the area

Map
222 Hearst Way, Ottawa, ON, K2L3A2
  • Kanata Centrum Shopping Centre
    3 min drive
  • Tommy's Dining Lounge
    3 min walk
  • Ottawa Fallowfield Station
    17 min drive
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    26 min drive

Room options

Room, 1 king bed Non-Smoking (2nd floor)

  • 230 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking (Pet Friendly)

  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Non Smoking (2nd Floor)

  • 248 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 2 Queen beds Non-Smoking (2nd floor)

  • 248 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking (2nd Floor)

  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking (Pet Friendly)

  • 230 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking (Pet Friendly)

  • 248 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Comfort Inn Ottawa West Kanata

Hotel in Kanata
This smoke-free hotel features a fitness center, a 24-hour business center, and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, concierge services, and dry cleaning.
Comfort Inn Ottawa West Kanata offers 146 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 42-inch LCD televisions come with premium cable channels.

This Ottawa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and a meeting room. A complimentary breakfast is offered each morning. Event facilities measuring 377 square feet (35 square meters) include conference space. This eco-certified hotel also offers a fitness center, a vending machine, and multilingual staff. Complimentary self parking is available on site.

Comfort Inn Ottawa West Kanata is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 377 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Motel Ottawa West Kanata
Comfort Inn Ottawa West Kanata
Comfort Inn Kanata
Comfort Inn Ottawa West Kanata Hotel Kanata
Comfort Inn Ottawa West Kanata Ontario
Kanata Comfort Inn
Comfort Inn Ottawa West Kanata Hotel
Comfort Inn Ottawa West Kanata Hotel
Comfort Inn Ottawa West Kanata Ottawa
Comfort Inn Ottawa West Kanata Hotel Ottawa

Comfort Inn Ottawa West Kanata Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 471 out of 1006 reviews" "
Rating 8 - Good. 327 out of 1006 reviews" "
Rating 6 - Okay. 107 out of 1006 reviews" "
Rating 4 - Poor. 59 out of 1006 reviews" "
Rating 2 - Terrible. 42 out of 1006 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Ashley

Traveled with partner
The air conditioning was broke, the room smell was terrible and the cleaning even worse
Stayed 1 night in Sep 2024

4/10 Poor

Gilles

Traveled with family
Breakfast was a disaster. Competing with 2 bus loads of guests. There should be a separate breakfast dining area for travelers. Travelled with a 90 year old, who, unfortunately wasn’t able to have breakfast as the crowds in the dining room were overwhelming. Disaster!!
Stayed 1 night in Sep 2024

10/10 Excellent

Somayeh

Stayed 1 night in Sep 2024

8/10 Good

Minnelly Anjuleth

Stayed 2 nights in Sep 2024

8/10 Good

Elizabeth

Stayed 2 nights in Aug 2024

6/10 Okay

Bruce

Stayed 2 nights in Aug 2024

10/10 Excellent

Tina

Stayed 1 night in Sep 2024

6/10 Okay

John

Liked: Cleanliness
Basic accommodations. Decent for the cost. Expectations met.
Stayed 1 night in Aug 2024

4/10 Poor

Ginette, Sault Ste Marie

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2024

8/10 Good

Azam, BRAMPTON

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would definitely go again!
Hotel is very clean. Beds are amazing. Front desk staff was good. Cafeteria staff was okay. Bread was in drawers 👌 but tongs for tge bread would've been good for hygiene. Waffles were good. Remember there are no elevators but it is only one flight of stairs and the girl at the front desk helped my sister
Stayed 2 nights in Aug 2024

10/10 Excellent

Todd

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely clean! We even smell the cleaning agent (maybe sanitizer/disinfectant, etc.) when we enter our room. Every room has its respective entrance and designated parking space and that is convenient and orderly. Added to that, receptionist on duty was very helpful. Admirable too how eco friendly it is by using wooden wares and paper plates. Comfort inn kanata is well recommended
Stayed 3 nights in Aug 2024

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Michael

Traveled with group
Liked: Cleanliness
The room was clean and fairly new. The bathroom was well appointed with a nice clean and deep tub. The bed was fairly comfortable but felt worn. There was a mini fridge and microwave. Window looked over a parking lot, so not the best views. Free breakfast had plenty of options. No elevator which was strange. The quality of the cable tv was terrible and made it almost unwatchable, something I expectas a basic in any hotel.
Stayed 2 nights in Aug 2024

10/10 Excellent

Megan

Traveled with family
Liked: Amenities
Great for parking our trailer in the back and very accommodating staff
Stayed 1 night in Aug 2024

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice clean property, friendly staff
Stayed 1 night in Aug 2024

8/10 Good

Keeley

Traveled with family
Liked: Cleanliness, staff & service
Good location and pricing for a quick weekend getaway. Property is clean and staff are great. Can use some TLC and updates.
Stayed 3 nights in Aug 2024

8/10 Good

Agata

Liked: Cleanliness, staff & service, property conditions & facilities
It was ok
Stayed 4 nights in Aug 2024

8/10 Good

Mike

Stayed 2 nights in Aug 2024

2/10 Terrible

Virginia

Disliked: Cleanliness, property conditions & facilities
I ended up not sleeping there it looked unsafe and not clean.
Stayed 3 nights in Aug 2024

10/10 Excellent

Catherine

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice new facility, Friendly staff- great brakfast!
Stayed 1 night in Aug 2024

10/10 Excellent

Brenda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely a good stay
The hotel was clean. Room was well appointed with sofa, desk, and a very comfortable. King size bed. The breakfast was good, not outstanding but everyone should find some things they like. Down size is the stay is parking. If your room is on the second floor you have to park in the outer parking lots. Ground floor rooms have parking in front of room.
Stayed 1 night in Jul 2024

6/10 Okay

Colin

Liked: Staff & service
Bathtub slow to drain
Stayed 1 night in Jul 2024