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Courtyard by Marriott Downtown Ottawa

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Courtyard by Marriott Downtown Ottawa

Indoor pool
Point of interest
Point of interest
Point of interest
Point of interest

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • 24/7 front desk
  • Bar
  • Parking available

Explore the area

Map
350 Dalhousie St, Ottawa, ON, K1N7E9
  • Rideau Centre
    3 min walk
  • Dunn's Famous Deli
    1 min walk
  • Rideau Station
    3 min walk
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    16 min drive

Room options

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Room, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, blackout drapes, soundproofing, iron/ironing board

Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, blackout drapes, soundproofing, iron/ironing board

Room, 1 King Bed, Non Smoking

  • 527 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Premium bedding, blackout drapes, soundproofing, iron/ironing board

Room, 2 Queen Beds, Non Smoking

  • 527 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Lord Elgin Hotel

Pool
Hot Tub
Free WiFi
Restaurant
4.5 out of 5, Wonderful, (2122)
The price is $125
per night
$149 total
includes taxes & fees
Jan 6 - Jan 7
Lord Elgin Hotel

About this property

Courtyard by Marriott Downtown Ottawa

3-star hotel in Downtown Ottawa
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Courtyard by Marriott Downtown Ottawa offers 183 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 40-inch flat-screen televisions come with cable channels and pay movies.

Rooms have partially open bathrooms. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
In addition to a children's pool, Courtyard by Marriott Downtown Ottawa provides an indoor pool and a fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and a meeting room. This eco-certified hotel also offers multilingual staff, gift shops/newsstands, and a garden. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Courtyard by Marriott Downtown Ottawa is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge between 6:30 AM and 10:00 AM on weekdays.
The Bistro - This bistro serves breakfast only.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (CAD 35 per day; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CAD 7 to 25 for adults and CAD 7 to 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Bistro

Things to do

  • Children's pool
  • Gym
  • Indoor pool

Family friendly

  • Children's pool
  • Free crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • Conference space
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from December 19 2024 to January 31 2025 (dates subject to change):
  • Swimming pool
The property will be renovating from December 20 2024 to December 31 2024 (completion date subject to change). The following areas are affected:
  • Swimming pool
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 15 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 7 to 25 for adults, and CAD 7 to 25 for children
  • Self parking fee: CAD 35 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 15 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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Courtyard by Marriott Downtown Ottawa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 603 out of 1002 reviews" "
Rating 8 - Good. 277 out of 1002 reviews" "
Rating 6 - Okay. 71 out of 1002 reviews" "
Rating 4 - Poor. 32 out of 1002 reviews" "
Rating 2 - Terrible. 19 out of 1002 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Georges

Stayed 1 night in Sep 2024

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

Ken

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No Bar
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place. Was a little noisy outside at night from the bars and pubs.
Stayed 2 nights in Sep 2024

8/10 Good

Stacie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great front desk staff
Stayed 2 nights in Aug 2024

8/10 Good

Danica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Centrally located
Stayed 2 nights in Sep 2024

8/10 Good

Shah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Dan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was awesome, property is conveniently located and very walkable. The room was great. Only complaint was the $35 ($40 with taxes) for parking that should just be included with the room.
Stayed 1 night in Sep 2024

8/10 Good

Liam

Stayed 1 night in Sep 2024

8/10 Good

Arvinder

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location of the property was good
Stayed 3 nights in Sep 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything downtown
Stayed 2 nights in Aug 2024

4/10 Poor

Sanmeet Singh

Traveled with group
Liked: Cleanliness
Disliked: Amenities
They did nt even provide us water when we asked them for water they said we have to buy the water from them, first we bought parking from them and thats fine because it was in downtown location but they didnt even have the basic thing to provide drinkable water , i had to go conveniance store just to buy the the water.
Stayed 1 night in Sep 2024

8/10 Good

MARLENNE

Stayed 2 nights in Aug 2024

10/10 Excellent

Eric

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 1 night in Sep 2024

10/10 Excellent

Ann

Stayed 1 night in Aug 2024

8/10 Good

John

Stayed 1 night in Aug 2024

8/10 Good

Zachary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3/4 directions you could travel from the hotel. Seemed very safe and clean. One did not
Stayed 2 nights in Sep 2024

8/10 Good

Paul

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Liked the room layout and fixtures Was concerned about safety in area since was told door was always locked
Stayed 1 night in Sep 2024

10/10 Excellent

t

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Central location
Stayed 1 night in Sep 2024

8/10 Good

Karen

Traveled with family
Liked: Amenities
Stayed 1 night in Sep 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Great! Way better than the Holiday Inn
Stayed 1 night in Sep 2024

4/10 Poor

Brian

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The reception staff were friendly but had to move us from a corner room which was cramped and dirty. They said it was not usual to use this room. Every day we had to remind staff to make up the room and clean it , towels etc. A bad area for homeless people.
Stayed 3 nights in Aug 2024

6/10 Okay

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was convenient and clean. Just wish we had a heads up that we would be paying 50$ a day for parking.
Stayed 2 nights in Aug 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, room comfort
Didn’t feel like a Marriott
Worn appearance in the halls. Room was nice and well appointed. Bed - mattress was okay, but not special like many other Marriotts I’ve been to. Pillows not comfortable - again unlike other Marriotts. Parking lot was small. Didn’t see the underground parking till after we squeezed into the last above ground spot. Very hard to get out of that spot.
Stayed 1 night in Sep 2024

4/10 Poor

Fino

Liked: Cleanliness, staff & service
Sliding door to bathroom didn’t close properly nor did the shower door. Access to parkways not easy. Staff we’re friendly though
Stayed 1 night in Sep 2024