Beginning of main content

Hotel Amenities

Property Features

Crowne Plaza Gatineau-Ottawa, an IHG Hotel features an outdoor pool and a fitness center. A computer station is located on site and wireless Internet access is available for a surcharge. This 3.5-star property offers access to a 24-hour business center and 11 meeting rooms. This eco-certified hotel also offers a vending machine, multilingual staff, and complimentary newspapers in the lobby. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Crowne Plaza Gatineau-Ottawa, an IHG Hotel is a smoke-free property.

  • Number of outdoor pools - 1
  • Water dispenser
  • Elevator
  • Fitness facilities
  • 24-hour front desk
  • Covered parking
  • Business center
  • Express check-out
  • Dry cleaning/laundry service
  • Self parking (surcharge)
  • WiFi (surcharge)
  • Valet parking (surcharge)
  • Smoke-free property
  • Computer station
  • Swimming pool
  • Safe-deposit box at front desk
  • Number of meeting rooms - 11
  • Luggage storage
  • Hair salon
  • ATM/banking
  • Breakfast available (surcharge)
  • 24-hour business center
  • Shared microwave
  • Banquet hall
  • Reception hall
  • Parking (limited spaces)
  • Vending machine
  • Total number of rooms - 225
  • Number of floors - 14
  • Wedding services
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Refrigerator
  • Free cribs/infant beds

Room Amenities

Crowne Plaza Gatineau-Ottawa, an IHG Hotel offers 225 air-conditioned accommodations with iPod docking stations and safes. Pillowtop beds feature premium bedding. Flat-screen televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Refrigerator
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Dial-up internet access
  • Free local calls
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Desk
  • Premium bedding
  • Pay movies
  • High-speed internet access
  • Soundproofed rooms
  • Wireless internet access
  • Blackout drapes/curtains
  • Shower/tub combination
  • Cable TV service
  • Flat-panel TV
  • Free WiFi
  • Pillowtop mattress
  • TV size: 32
  • iPod docking station
  • Connecting/adjoining rooms available
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Heating
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1

Parking

Self parking (surcharge) , Parking (limited spaces)

Internet

Available in all rooms: Free WiFi , Wireless internet access , High-speed internet access

Available in some public areas: Free WiFi

Food & Drink

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Boat tours nearby
  • Rock climbing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Snowshoeing nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Ziplining nearby

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 50
  • Service fee: CAD 3.45 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: CAD 24.00 per night
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time ends at 4:00 PM

Check-in time starts at 4:00 PM

Minimum check-in age is: 21

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Security system

Debit cards not accepted

Staffed front desk

Carbon monoxide detector

LGBTQ friendly

Smoke detector

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Masks are compulsory at the property

Contactless food service / room service is available

Reservation is not required for facilities onsite

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Mobile key entry is not available

Gloves are available to guests

Food service has been amended for enhanced safety

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Children stay free - maximum age 17

Social distancing measures are in place

Contactless check-in is not available

Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

Property confirms they are implementing enhanced cleaning measures

Children stay free

Parking height restrictions apply

Individually-wrapped food options are not available

Number of children who can stay free - 2

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 25.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets not allowed

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

Parking height restrictions apply.

Cashless payment methods are available for all transactions.

Contactless check-out is available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel Names

  • Crowne Plaza Gatineau-Ottawa
  • Crowne Plaza Hotel Gatineau-Ottawa
  • Crowne Plaza Gatineau-Ottawa Quebec
  • Gatineau Holiday Inn
  • Holiday Inn Gatineau
  • Holiday Inn Plaza La Chaudiere Hotel Gatineau
  • Crowne Plaza Gatineau-Ottawa Hotel
  • Crowne Plaza Gatineau Ottawa
  • Crowne Plaza Gatineau Ottawa an IHG Hotel
  • Crowne Plaza Gatineau-Ottawa, an IHG Hotel Hotel
  • Crowne Plaza Gatineau-Ottawa, an IHG Hotel Gatineau
  • Crowne Plaza Gatineau-Ottawa, an IHG Hotel Hotel Gatineau

Awards & Affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Green Key Global

Hotel Reviews

Sorry, we seem to have had an issue loading our review content. Try again?