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Fairfield Inn & Suites by Marriott Ottawa Kanata

2.5 star property

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Photo gallery for Fairfield Inn & Suites by Marriott Ottawa Kanata

Exterior
Lobby
Hypo-allergenic bedding, down comforters, pillowtop beds, desk
27-inch LCD TV with cable channels, TV, pay movies
Restaurant

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Laundry
  • Gym
  • 24/7 front desk
$144
includes taxes & fees
Nov 21 - Nov 22

Explore the area

View in a map
578 Terry Fox Drive, Ottawa, ON, K2L 4G8
  • Place, Bell Sensplex
    ‪7 min walk‬
  • Place, Kanata Centrum Shopping Centre
    ‪20 min walk‬
  • Place, Canadian Tire Centre
    ‪20 min walk‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪26 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Hypo-allergenic bedding, down comforters, pillowtop beds, desk

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(47 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | Hypo-allergenic bedding, down comforters, pillowtop beds, desk

Room, 1 King Bed

9.0 out of 10
Wonderful
(60 reviews)
  • 325 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Hypo-allergenic bedding, down comforters, pillowtop beds, desk

Suite, 1 King Bed

8.8 out of 10
Excellent
(22 reviews)
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

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About this property

Fairfield Inn & Suites by Marriott Ottawa Kanata

Hotel in Kanata
An indoor pool, a 24-hour fitness center, and a snack bar/deli are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center. Housekeeping is available on request.
Fairfield Inn & Suites by Marriott Ottawa Kanata offers 98 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature down comforters. 27-inch LCD televisions come with cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Fairfield Inn & Suites by Marriott Ottawa Kanata features an indoor pool and a 24-hour fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities consist of a 24-hour business center and a meeting room. Event facilities measuring 850 square feet (79 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and a garden. Complimentary self parking is available on site.

Fairfield Inn & Suites by Marriott Ottawa Kanata has designated areas for smoking.

A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • 850 square feet of conference space
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 27-inch LCD TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 25.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: CAD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Country Carlson Ottawa West
Country Inn Carlson Ottawa West
Fairfield Inn Marriott Ottawa Kanata Hotel
Fairfield Inn Marriott Ottawa Kanata
Fairfield Inn Suites by Marriott Ottawa Kanata
Fairfield Inn & Suites by Marriott Ottawa Kanata Hotel
Fairfield Inn & Suites by Marriott Ottawa Kanata Ottawa
Fairfield Inn & Suites by Marriott Ottawa Kanata Hotel Ottawa

Fairfield Inn & Suites by Marriott Ottawa Kanata Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 666 out of 1002 reviews
Rating 8 - Good. 228 out of 1002 reviews
Rating 6 - Okay. 62 out of 1002 reviews
Rating 4 - Poor. 25 out of 1002 reviews
Rating 2 - Terrible. 21 out of 1002 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Johanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was excellent, the room was clean and updated. The breakfast offered a variety and was good. It was quiet in the hotel - all around great experience.
Stayed 1 night in Aug 2025

8/10 Good

Melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities
One of the beds was noisy every time you sat on it or moved. Really don’t like an adjacent door. The indoor pool is really cold. Other than that, the staff were great and the rest of our stay was great l!
Stayed 1 night in Aug 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Ashley

Traveled with family and small children, Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This property is run down and very poorly cleanednor lack there of. The bedding gad stains and questionable pieces of black on the mattress that was collected and reporting. Limited breakfast choices and pool was small, cold and are was not cleaned regularly. Would not return. Customer service was great!
Stayed 1 night in Aug 2025

10/10 Excellent

Rahul

Stayed 2 nights in Jul 2025

10/10 Excellent

Harold

Traveled with partner
Liked: Amenities
Totally clean, lovely room, close to restaurants and shopping!
Stayed 1 night in Aug 2025

10/10 Excellent

Danielle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location Free breakfast
Stayed 1 night in Aug 2025

10/10 Excellent

Ashley

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

ETIM

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable Bed

The bed was very comfortable
Stayed 1 night in Aug 2025

8/10 Good

William

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, safe, decent breakfast. Central location to highway but a bit out there. Dining options for us were limited and expensive. Room was nicely done.
Stayed 4 nights in Aug 2025

6/10 Okay

Guncha, Huntington Beach

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Don't expect anything, just stay and leave. I asked for atoothbrush and was asked to come down and get it. It wasn't a great experience
Stayed 3 nights in Aug 2025

10/10 Excellent

jun

Liked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

Huguette

Liked: Cleanliness
I stayed for one night with my family, I like everything by
Stayed 1 night in Aug 2025

6/10 Okay

Daniel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Older damaged furniture. Clean and comfortable
Stayed 1 night in Aug 2025

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Gary

Stayed 1 night in Aug 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was great
Stayed 1 night in Jul 2025

10/10 Excellent

Dhavanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My parents and I enjoyed this stay ! It was their anniversary and we got a free room upgrade ! Lovely staff and beautiful hotel
Stayed 1 night in Jun 2025

8/10 Good

Leonard

Stayed 1 night in Jul 2025

10/10 Excellent

Gilbert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Mohammad Mizanur, Ajax

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Aug 2025

10/10 Excellent

Mark, Port Sydney

Stayed 1 night in Jul 2025

10/10 Excellent

Krys

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, beautiful clean room and very big room. Nice stay. Staff was super friendly.
Stayed 1 night in Jul 2025

8/10 Good

Steve, Pembroke

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Had small problem a couple of loud neighbours. A quick call took care of the problem. Food basic but good. Coffee was great.
Stayed 1 night in Aug 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely spot
Stayed 1 night in Aug 2025