Fairfield Inn & Suites by Marriott Ottawa Kanata

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Fairfield Inn & Suites by Marriott Ottawa Kanata

Exterior
Lobby lounge
27-inch LCD TV with cable channels, TV, pay movies
Hypo-allergenic bedding, down comforters, pillowtop beds, desk
Indoor pool

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • Laundry
  • Air conditioning
  • Parking included
  • Gym

Explore the area

Map
578 Terry Fox Drive, Ottawa, ON, K2L 4G8
  • Bell Sensplex
    8 min walk
  • Kanata Centrum Shopping Centre
    17 min walk
  • Canadian Tire Centre
    20 min walk
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    26 min drive

Room options

Room, 2 Queen Beds

  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • 325 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

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About this property

Fairfield Inn & Suites by Marriott Ottawa Kanata

Hotel in Kanata
An indoor pool, a 24-hour fitness center, and a snack bar/deli are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center. Housekeeping is available on request.
Fairfield Inn & Suites by Marriott Ottawa Kanata offers 98 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature down comforters. 27-inch LCD televisions come with cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Fairfield Inn & Suites by Marriott Ottawa Kanata features an indoor pool and a 24-hour fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities consist of a 24-hour business center and a meeting room. Event facilities measuring 850 square feet (79 square meters) include conference space. This eco-certified hotel also offers a vending machine, multilingual staff, and a garden. Complimentary self parking is available on site.

Fairfield Inn & Suites by Marriott Ottawa Kanata has designated areas for smoking.

A complimentary continental breakfast is served each morning between 6:30 AM and 10:00 AM.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • 850 square feet of conference space
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 27-inch LCD TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 25.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: CAD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Country Carlson Ottawa West
Country Inn Carlson Ottawa West
Fairfield Inn Marriott Ottawa Kanata Hotel
Fairfield Inn Marriott Ottawa Kanata
Fairfield Inn & Suites by Marriott Ottawa Kanata Hotel
Fairfield Inn & Suites by Marriott Ottawa Kanata Ottawa
Fairfield Inn & Suites by Marriott Ottawa Kanata Hotel Ottawa

Fairfield Inn & Suites by Marriott Ottawa Kanata Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 605 out of 1003 reviews" "
Rating 8 - Good. 294 out of 1003 reviews" "
Rating 6 - Okay. 70 out of 1003 reviews" "
Rating 4 - Poor. 21 out of 1003 reviews" "
Rating 2 - Terrible. 13 out of 1003 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

William

Room was not cleaned after day 1
Stayed 2 nights in Sep 2024

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Valérie

Business traveler
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Property needing some up keeps
Front desk unattended, I needed to wait almost 10 min to change my room (as my room's deadbolt did not work). The second room assigned to me, there were crumbs, from food left on some of the surfaces in the living room. The room / bed area smelled of someone's strong perfume. The elevator buttons stick, so it's difficult to activate it. The hotel looks like it could use a deep clean, some paint to be fresher and cleaner feeling.
Stayed 1 night in Sep 2024

10/10 Excellent

Don

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great. A little disappointed in the breakfast, I have had much better free ones at other chains. Sausage was not browned and instant scrambled eggs were rubbery. Not much else in the selection other than cereal and bagels / bread.
Stayed 1 night in Sep 2024

8/10 Good

Judith

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the convenience, close to everything. Although the hotel is older it was cleanwith comfortable beds. I didn't like that there was no tub and the bathroom was very small. The hot andcokd breakfast was excellent.
Stayed 1 night in Sep 2024

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice hotel and hotel staff are friendly! Initially I was booked into an adjoining room but when I asked to be moved, they did it right away without hesitation. Pool could be a bit warmer in my opinion but twice I had the pool to myself!
Stayed 1 night in Sep 2024

10/10 Excellent

Amanda

Traveled with partner
Liked: Amenities
Great place , clean , convenient and comfortable really good breakfast
Stayed 1 night in Aug 2024

8/10 Good

Isaac Babatunde

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were pleasant and helpful. The property is clean and the environment was nice.
Stayed 3 nights in Aug 2024

6/10 Okay

josephine

Liked: Cleanliness
the building is fairly new and clean. I'm not too fond of the shower curtain can't use it because it always falls off.
Stayed 1 night in Aug 2024

8/10 Good

Jackie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the cleanliness of the outside garden, friendly staff. I didn’t like the after effect of my eyes after swimming, I think there was too much chlorine in the pool water. I spent the whole night and next morning with red, itchy eyes, and had to go to the pharmacy to purchase eye drops to relieve the discomfort. Overall l enjoyed my stay with the rest of my family.
Stayed 2 nights in Aug 2024

8/10 Good

Lori

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
This is a cute hotel. Nice staff. Pool is very small.
Stayed 1 night in Aug 2024

10/10 Excellent

Ali

Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and great amenities. Will definitely stay here again.
Stayed 1 night in Aug 2024

10/10 Excellent

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely amazing staff on site. I had an issue with my credit card due to the previous nights stay at a different hotel and the front desk staff went above and beyond to help me sort it all out and be able to keep my room. I will be booking Marriott from now on.
Stayed 1 night in Aug 2024

8/10 Good

Rick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a nice quiet stay but the refrigerator and microwave needed to be relocated due to outlet shortage.
Stayed 1 night in Aug 2024

6/10 Okay

Graham

Traveled with family
Front office staff were charming and professional, however, housecleaning staff worked hard but there needs to be more staff to service rooms in a timely and efficient way. Had to ask everyday for towels and paper products. The breakfast selection was extremely limited and on the Friday morning of our stay ran out of nearly everything by 8.30. I find being asked to not request fresh towels whilst being given disposable cups, plates and cutlery in direct conflict with ecco sustainability. The room we had, 317, was the best layout of a hotel room.
Stayed 3 nights in Aug 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic staff
Stayed 4 nights in Aug 2024

8/10 Good

Suzanne

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and the staff were great. Unfortunately due to some ignorant customers there were numerous cigarette butts outside the doors, front and side which was disappointing.
Stayed 5 nights in Aug 2024

10/10 Excellent

Meri

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent front of the house staff.
Stayed 1 night in Aug 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for me
Stayed 4 nights in Aug 2024

10/10 Excellent

Frank Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Narish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying at this location. Impressed by the size of the room and counter space in the washroom, something you don't typically find in new hotels. Staff friendly and welcoming. Will definitely stay here again.
Stayed 1 night in Aug 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Staff
Stayed 1 night in Aug 2024

8/10 Good

Ross

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to shopping and highway
Haven’t stayed at this location before but would do so again. Clean, modern and quiet. Very close to Kanata sports fields and arenas and tons of shopping and restaurants
Stayed 1 night in Aug 2024