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Fairmont Chateau Laurier Gold Experience

5.0 star property

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Photo gallery for Fairmont Chateau Laurier Gold Experience

Interior
Exterior
Exterior
Executive lounge
Lobby lounge

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Pet friendly
  • Room service
  • Gym

Explore the area

Map
1 Rideau St-Building A, Ottawa, ON, K1N8S7
  • Rogers Centre Ottawa
    ‪5 min walk‬
  • Parliament Hill
    ‪6 min walk‬
  • Byward Market Square
    ‪6 min walk‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪22 min drive‬

Room options

View all photos for Room (Large Fairmont Gold)

Room (Large Fairmont Gold) | Premium bedding, pillowtop beds, minibar, in-room safe

Room (Large Fairmont Gold)

  • 375 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Fairmont Gold, Room, 2 Double Beds, Non Smoking

Fairmont Gold, Room, 2 Double Beds, Non Smoking | Premium bedding, pillowtop beds, minibar, in-room safe

Fairmont Gold, Room, 2 Double Beds, Non Smoking

  • 325 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Fairmont Gold, Suite, 1 King Bed

Fairmont Gold, Suite, 1 King Bed | Premium bedding, pillowtop beds, minibar, in-room safe

Fairmont Gold, Suite, 1 King Bed

  • 500 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Fairmont Gold, Room, 1 King Bed

Premium bedding, pillowtop beds, minibar, in-room safe

Fairmont Gold, Room, 1 King Bed

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Lounge

Fairmont Chateau Laurier

  • Pool
  • Spa
  • Pet friendly
  • Restaurant
4.3 out of 5, Excellent, (2422)
$246 nightly
The price was $289
The price is $246 total
includes taxes & fees
Fairmont Chateau Laurier

About this property

Fairmont Chateau Laurier Gold Experience

5-star hotel in Downtown Ottawa
An indoor pool, a restaurant, and a 24-hour health club are available at this smoke-free hotel. Free self-serve breakfast, free WiFi in public areas, and a free manager's reception are also provided. Other amenities include a bar/lounge, valet parking, and massage/treatment rooms.
Fairmont Chateau Laurier Gold Experience offers 69 accommodations with minibars and safes. Pillowtop beds feature premium bedding. 55-inch flat-screen televisions come with pay movies. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Microwaves, refrigerators, and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Fairmont Chateau Laurier Gold Experience features an indoor pool and a 24-hour health club. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Public areas are equipped with complimentary wireless Internet access.

This 5-star property offers access to a business center and 10 meeting rooms. This luxury hotel also offers a terrace, gift shops/newsstands, and concierge services. Parking is available onsite for a surcharge.

Fairmont Chateau Laurier Gold Experience is a smoke-free property.

Guests are offered a complimentary self-serve breakfast each morning. A complimentary manager's reception is offered each day.
Wilfrid's - This restaurant serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Zoe's - This lobby lounge serves light fare only. Open daily.
24-hour room service is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (CAD 67.80 per day; includes in/out privileges)

Food and drink

  • Free self-serve breakfast available daily
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Wilfrid's
  • Zoe's

Things to do

  • 24-hour health club
  • Art gallery
  • Bicycle rentals
  • Fitness classes
  • Indoor pool
  • Shopping

Family friendly

  • Highchair
  • In-room crib
  • Indoor pool
  • Microwave on request
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms
  • Business center

Outdoors

  • Terrace

Spa

  • 2 treatment rooms
  • Hot stone massages
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (33 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk (45 inches high)
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • Banquet hall
  • Built in 1912
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch flat-screen TV
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave on request
  • Minibar
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

The check-in location differs from the property location; go to: [Fairmont Château Laurier, 4th floor]
Front desk staff will greet guests on arrival at the property
If you arrive at the property after hours, you'll need to check in at an alternate location: [Fairmont Château Laurier, main level reception area]
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 23 to January 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 60 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per night

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: CAD 67.80 per day (in/out privileges)
  • Pet fee: CAD 60 per accommodation, per stay
  • Service animals are exempt from fees
  • An in-room refrigerator is available for an additional fee
  • In-room microwave fee: CAD 25 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 7:30 AM to 9:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fairmont Chateau Laurier Gold Experience Hotel
Fairmont Chateau Laurier Gold Experience Ottawa
Fairmont Chateau Laurier Gold Experience Hotel Ottawa

Fairmont Chateau Laurier Gold Experience Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 168 out of 228 reviews
Rating 8 - Good. 36 out of 228 reviews
Rating 6 - Okay. 10 out of 228 reviews
Rating 4 - Poor. 6 out of 228 reviews
Rating 2 - Terrible. 8 out of 228 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely historical building, very closed to downtown Ottawa so it is very convenient! Great food and services. Good for family and business stays.
Stayed 3 nights in Feb 2025

10/10 Excellent

Nelson

Liked: Property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Paulina

Business traveler
Liked: Cleanliness, staff & service
The gold level is undergoing renovations and the temporary space is just okay. Some of the iced beverages are held in an old sink and it’s just okay compared to before. I stay here a lot but they do not give me allcor points for booking on Expedia and they also do not recognize my ‘level’ even though I stay there at times 4 days a week, 3 out of 4 months a month. I’ve been exploring other hotels as a result. If I book through them, the charge me more than Expedia.
Stayed 3 nights in Nov 2024

10/10 Excellent

Evan

Stayed 1 night in Jan 2025

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic
Stayed 1 night in Dec 2024

2/10 Terrible

roland

Stayed 1 night in Nov 2024

8/10 Good

Denis

Stayed 1 night in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Eleanor

Traveled with partner
Liked: Amenities
Love this place. Service on the gold floor was impeccable . Worth every penny.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jenn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We had a girls weekend and the staff was Absolutely Amazing!!! Food Fantastic!!! 😊
Stayed 1 night in Oct 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was excellent, service was great and everything was prefect.
Stayed 1 night in Nov 2024

8/10 Good

Emma

Stayed 1 night in Oct 2024

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding Hotel

Absolutely incredible hotel. The rooms are exquisite; the service is first class; the amenities-excellent. We highly recommend this historic, majestic hotel.
Stayed 5 nights in Oct 2024

10/10 Excellent

matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Love it
Stayed 1 night in Oct 2024

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

GOLD is good

The GOLD experience gives the traveller the comfort and security of 24/7 concierege and a wonderful buffet to start the day
Stayed 2 nights in Oct 2024

10/10 Excellent

Jeremiah

Stayed 1 night in Oct 2024

4/10 Poor

Volodia

Liked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

6/10 Okay

Jasmine

Liked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

adrian

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything about the property and staff at the Fairmont was exceptional. The gold membership was a fantastic offering which I would recommend to any traveler.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jeremy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Gus

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay ,no questions asked.
Stayed 1 night in Sep 2024

8/10 Good

Kim, Halifax

Liked: Cleanliness, staff & service, property conditions & facilities
The Chateau Laurier is a beautiful property and very historic. Our room on the gold level was beautiful except for the curtains. One of the was not attached to the ceiling. Needed some tlc, but apart from that, great stay.
Stayed 5 nights in Sep 2024