Fairmont Chateau Laurier

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Fairmont Chateau Laurier

Exterior
Indoor pool
Terrace/patio
Premium bedding, pillowtop beds, minibar, in-room safe
Bar (on property)

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Spa
  • Pet friendly
  • Room service

Explore the area

Map
1 Rideau St, Ottawa, ON, K1N 8S7
  • Rideau Canal
    1 min walk
  • Elgin Street
    1 min walk
  • Rideau Centre
    1 min walk
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    21 min drive

Room options

Fairmont, Room, 1 King Bed

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Double Room, 2 Double Beds (Fairmont Room)

  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

Double Room, 2 Double Beds, View (Fairmont Room)

  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

Suite, 2 Double Beds, Corner

  • 650 sq ft
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed, Corner

  • 650 sq ft
  • Sleeps 2
  • 1 King Bed

Presidential Suite, 1 King Bed

  • 2009 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 Queen Bed, Corner

  • 610 sq ft
  • Sleeps 2
  • 1 Queen Bed

Executive Suite, 1 King Bed

  • 850 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Double Room, 2 Double Beds (Parliament View)

  • 400 sq ft
  • Sleeps 4
  • 2 Double Beds

Signature Room,1 King Bed (Parliament or Majors Hill Park View)

  • 447 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed

  • 400 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 Queen Bed

  • 400 sq ft
  • Sleeps 3
  • 1 Queen Bed

Room, 1 Queen Bed, View (Parliament View)

  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

Junior Suite, 1 Queen Bed

  • 550 sq ft
  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed, View (Parliament View)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

  • 398 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Double Room, 2 Double Beds

  • 400 sq ft
  • Sleeps 4
  • 2 Double Beds

Fairmont, Room, 1 Queen Bed

  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Fairmont Chateau Laurier

Hotel in Downtown Ottawa
3 restaurants, an indoor pool, and a fitness center are available at this smoke-free hotel. Other amenities include a bar/lounge, WiFi in public areas, and valet parking. Housekeeping is available on request.
Fairmont Chateau Laurier offers 426 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature premium bedding. A pillow menu is available. 42-inch LCD televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries.

This Ottawa hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Microwaves, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and massages.
Fairmont Chateau Laurier features an indoor pool and a fitness center. Dining is available at one of the hotel's 3 restaurants. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is available for a surcharge.

Business-related amenities consist of a business center and meeting rooms. This eco-certified hotel also offers spa services, multilingual staff, and gift shops/newsstands. Onsite parking is available (surcharge), along with a car charging station.

Fairmont Chateau Laurier is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Wilfrid's - This restaurant specializes in international cuisine and serves breakfast only.
Zoe's Lounge - This restaurant specializes in international cuisine and serves lunch, dinner, and light fare. Open select days.
La Terrasse - This restaurant specializes in international cuisine and serves lunch and dinner. Open select days.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Historic Hotels of the World.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 15.76 per day); wired internet (surcharge)
  • Available in some public areas: WiFi (CAD 15.76 per night)

Parking and transportation

  • Electric car charging station on site
  • Uncovered valet parking on site (CAD 53 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: CAD 39 per person
  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • La Terrasse
  • Wilfrid's
  • Zoe's Lounge

Things to do

  • Art gallery
  • Bicycle rentals
  • Gym
  • Indoor pool

Family friendly

  • Free crib
  • Highchair
  • Indoor pool
  • Laundry facilities
  • Microwave on request

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Spa

  • Deep-tissue massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1912
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Microwave on request
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 39.00 per person
  • Fee for in-room wireless internet: CAD 15.76 per day (rates may vary)
  • Fee for in-room wired internet: CAD 15.76 per night (rates may vary)
  • Fee for wireless internet in public areas: CAD 15.76 per night (rates may vary)
  • Uncovered valet parking fee: CAD 53 per day (in/out privileges)
  • Pet fee: CAD 50 per pet, per day
  • Service animals are exempt from fees
  • In-room microwave fee: CAD 25 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 7:30 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chateau Fairmont Laurier
Chateau Laurier
Chateau Laurier Fairmont
Fairmont Chateau
Fairmont Chateau Laurier
Fairmont Chateau Laurier Hotel
Fairmont Chateau Laurier Hotel Ottawa
Fairmont Chateau Laurier Ottawa
Fairmont Laurier
Laurier
Fairmont Hotel Chateau Laurier
Fairmont Hotel Ottawa
Fairmont Ottawa
Ottawa Fairmont
Fairmont Chateau Laurier Hotel
Fairmont Chateau Laurier Ottawa
Fairmont Chateau Laurier Hotel Ottawa

Fairmont Chateau Laurier Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1222 out of 2106 reviews" "
Rating 8 - Good. 444 out of 2106 reviews" "
Rating 6 - Okay. 238 out of 2106 reviews" "
Rating 4 - Poor. 101 out of 2106 reviews" "
Rating 2 - Terrible. 101 out of 2106 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Nina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Chateaux Laurier was very close to everything and enjoyed the dining options around the area and it is very walkable to the major attractions and tours. The hotel was very elegant and very friendly to all types of travellers. The in check in process was easy and allowed into my room before check in time , included complementary waters in the room and the well air conditioned room. It was also nice to have the option to open the window for some fresh air if you didn’t want to use the A/C. The staff was very friendly and helpful and enjoyed in speaking with the staff through a text and enjoyed having Stewart on the premise. The check out process was so simple and easy. I would definitely come back again. I visited Ottawa for the first time and it was amazing!
Stayed 3 nights in Aug 2024

8/10 Good

thomas

Business traveler, Traveled with partner
Liked: Staff & service, amenities
Was a great Hotel, still many good things, a bit old.
Stayed 3 nights in Aug 2024

10/10 Excellent

Mireille

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 1 night in Aug 2024

6/10 Okay

Dianne

Traveled with group
Liked: Cleanliness, amenities
Disappointing with initial allocation of room as I had paid for a view of Parliament Hill instead looked into another wing. Room was large but only 1 comfortable chair. TV remote was spotty. Nice setting on patio
Stayed 2 nights in Aug 2024

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing check-in staff were exceptionally friendly and helpful.
Stayed 1 night in Aug 2024

8/10 Good

Shawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd time staying there, loved both times. Parking and the valet is definitely an issue considering its location, but the guys at the valet are straight forward and informative. Building has so much history and is breathtaking. Rooms are upgraded just enough to not take away from its original design. Located just a 3-5 minute walk from Byward market and tons of restaurants. Also situated a short walk to parliament buildings.
Stayed 1 night in Aug 2024

8/10 Good

douglas

Traveled with partner
Liked: Cleanliness, staff & service
location
Stayed 1 night in Aug 2024

10/10 Excellent

YVONNE

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was amazing, although the Hotel was at full capacity every staff member that we encountered with was extremely professional, pleasant and helpful. This was our first time at this Fairmont location and will definitely return.
Stayed 2 nights in Aug 2024

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and a beautiful, well maintained hotel.
Stayed 1 night in Aug 2024

8/10 Good

Brent

Liked: Cleanliness, staff & service, property conditions & facilities
Upgrade, and upgraded fourth floor.
Stayed 1 night in Aug 2024

10/10 Excellent

Alejandro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and specially if you are staying with the gold experience. Top service and the included breakfast and refreshments are excellent. We will be staying here again on our next trip to Ottawa.
Stayed 1 night in Aug 2024

10/10 Excellent

Julie

Perfect location for the event we were attending. Only issue we had was finding parking (without paying for valet) cause we drive a bigger vehicle
Stayed 1 night in Aug 2024

6/10 Okay

Myra

Traveled with family
Liked: Staff & service
Excellent location. Walkable to all top sites. Bedroom could have been cleaner. Dust bunnies all along wall of bed. For the money I expected cleaner. Staff were outstanding. Bed was very comfortable and bedding clean. Valet parking was crazy. Communication via email and at hotel in regards to restaurants poor. Restaurants advertised as open were closed.
Stayed 3 nights in Jul 2024

8/10 Good

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

bedour

Liked: Staff & service
The service at the lobby is perfect. It's a clean hotel but the room are very small. The bathroom very very small and very old style for the price. Even the restroom at the lobby are very old style for that quality of hotel and for the price we paid. Also another point i didn't like is the parking. No choice you have to pay the valet service because there's no way to park your car. So you have to add 60$ if you pay for a night. But if not you pay 25$. I found that very strange and unfair. I was very disappointed over all. I was expecting better service better room and better quality over all. Sorry...but no more for me.
Stayed 1 night in Aug 2024

6/10 Okay

Janine

Liked: Cleanliness
Creaky bed. Facilities very crowded on Saturday with 3 weddings. Only one set of lifts that were a long way from our room. Could go down the stairs but not up as locked off.
Stayed 1 night in Aug 2024

8/10 Good

Troy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, but parking a problem
Perfect other than basically impossible to park there or even check in at the door, so be prepared to park a block away and lug you luggage.
Stayed 1 night in Aug 2024

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Tim

Traveled with family
Liked: Property conditions & facilities
If any thing, the departure due to busy parking services was far too long.
Stayed 1 night in Aug 2024

6/10 Okay

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A good stay
We stayed in the deluxe double room. The beds were very small and not comfortable. I would say they were a California twin not a full double bed. The room was large so I don’t know why the wouldn’t but in bigger beds. The staff were friendly but parking and food are expensive. The location cannot be beat! Biking, walking, no need for in and out privileges for the valet.
Stayed 3 nights in Aug 2024

10/10 Excellent

Ingrid

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was nice to hand the keys to the valet and just walk everywhere very convenient location. Your staff are the best we will definitely choose your hotel the next time we are in Ottawa.
Stayed 1 night in Aug 2024

8/10 Good

Donca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Dong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 2 nights in Aug 2024