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Fairmont Chateau Laurier

4.5 star property

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Lounge
Presidential Suite, 1 King Bed | Premium bedding, pillowtop beds, minibar, in-room safe
Premium bedding, pillowtop beds, minibar, in-room safe
Lounge
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa

Explore the area

Map
1 Rideau St, Ottawa, ON, K1N 8S7
  • Byward Market Square
    ‪5 min walk‬
  • Parliament Hill
    ‪5 min walk‬
  • University of Ottawa
    ‪7 min walk‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪16 min drive‬

Room options

View all photos for Fairmont, Room, 1 King Bed

Premium bedding, pillowtop beds, minibar, in-room safe

Fairmont, Room, 1 King Bed

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, 2 Double Beds (Fairmont Room)

Double Room, 2 Double Beds (Fairmont Room) | Premium bedding, pillowtop beds, minibar, in-room safe

Double Room, 2 Double Beds (Fairmont Room)

  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room, 2 Double Beds, View (Fairmont Room)

Premium bedding, pillowtop beds, minibar, in-room safe

Double Room, 2 Double Beds, View (Fairmont Room)

  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Corner

Suite, 2 Double Beds, Corner | Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 2 Double Beds, Corner

  • 650 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Corner

Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 1 King Bed, Corner

  • 650 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Premium bedding, pillowtop beds, minibar, in-room safe

Presidential Suite, 1 King Bed

  • 2009 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Corner

Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 1 Queen Bed, Corner

  • 610 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Suite, 1 King Bed

Premium bedding, pillowtop beds, minibar, in-room safe

Executive Suite, 1 King Bed

  • 850 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds (Parliament View)

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Double Room, 2 Double Beds (Parliament View)

  • 400 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Signature Room,1 King Bed (Parliament or Majors Hill Park View)

Premium bedding, pillowtop beds, minibar, in-room safe

Signature Room,1 King Bed (Parliament or Majors Hill Park View)

  • 447 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room, 1 King Bed

  • 400 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room, 1 Queen Bed

  • 400 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, View (Parliament View)

View from room

Room, 1 Queen Bed, View (Parliament View)

  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 Queen Bed

Junior Suite, 1 Queen Bed | Premium bedding, pillowtop beds, minibar, in-room safe

Junior Suite, 1 Queen Bed

  • 550 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, View (Parliament View)

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed, View (Parliament View)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room, 1 King Bed

  • 398 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Double Room, 2 Double Beds

  • 400 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Fairmont, Room, 1 Queen Bed

Premium bedding, pillowtop beds, minibar, in-room safe

Fairmont, Room, 1 Queen Bed

  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Fairmont Chateau Laurier

Hotel in Downtown Ottawa
3 restaurants, an indoor pool, and a fitness center are available at this smoke-free hotel. Other amenities include a bar/lounge, WiFi in public areas, and valet parking. Housekeeping is available on request.
Fairmont Chateau Laurier offers 426 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature premium bedding. A pillow menu is available. 42-inch LCD televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries.

This Ottawa hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Microwaves, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and massages.
Fairmont Chateau Laurier features an indoor pool and a fitness center. Dining is available at one of the hotel's 3 restaurants. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is available for a surcharge.

Business-related amenities consist of a business center and meeting rooms. This eco-certified hotel also offers spa services, multilingual staff, and gift shops/newsstands. Onsite parking is available (surcharge), along with a car charging station.

Fairmont Chateau Laurier is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Wilfrid's - This restaurant specializes in international cuisine and serves breakfast only.
Zoe's Lounge - This restaurant specializes in international cuisine and serves lunch, dinner, and light fare. Open select days.
La Terrasse - This restaurant specializes in international cuisine and serves lunch and dinner. Open select days.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Historic Hotels of the World.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 15.76 per day); wired internet (surcharge)
  • Available in some public areas: WiFi (CAD 15.76 per night)

Parking and transportation

  • Electric car charging station on site
  • Uncovered valet parking on site (CAD 67.80 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: CAD 42 per person
  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • La Terrasse
  • Wilfrid's
  • Zoe's Lounge

Things to do

  • Art gallery
  • Bicycle rentals
  • Gym
  • Indoor pool

Family friendly

  • Highchair
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Microwave on request

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Spa

  • Deep-tissue massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1912
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Microwave on request
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 23 to January 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 60 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 42 per person
  • Fee for in-room wireless internet: CAD 15.76 per day (rates may vary)
  • Fee for in-room wired internet: CAD 15.76 per night (rates may vary)
  • Fee for wireless internet in public areas: CAD 15.76 per night (rates may vary)
  • Uncovered valet parking fee: CAD 67.80 per day (in/out privileges)
  • Pet fee: CAD 60 per accommodation, per stay
  • Service animals are exempt from fees
  • In-room microwave fee: CAD 25 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 7:30 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chateau Fairmont Laurier
Chateau Laurier
Chateau Laurier Fairmont
Fairmont Chateau
Fairmont Chateau Laurier
Fairmont Chateau Laurier Hotel
Fairmont Chateau Laurier Hotel Ottawa
Fairmont Chateau Laurier Ottawa
Fairmont Laurier
Laurier
Fairmont Hotel Chateau Laurier
Fairmont Hotel Ottawa
Fairmont Ottawa
Ottawa Fairmont
Fairmont Chateau Laurier Hotel
Fairmont Chateau Laurier Ottawa
Fairmont Chateau Laurier Hotel Ottawa

Fairmont Chateau Laurier Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1449 out of 2427 reviews
Rating 8 - Good. 508 out of 2427 reviews
Rating 6 - Okay. 258 out of 2427 reviews
Rating 4 - Poor. 101 out of 2427 reviews
Rating 2 - Terrible. 111 out of 2427 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Andrew

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Waited 45 minutes in traffic to be told valet parking was full. Had to park over two blocks away carry everything with us. Even though parking is “available online” plan to park elsewhere. Hotel should have a sign indicating valet is full. Offer some time of service like a shuttle to parking or something. But telling ppl sorry there is a conference nothing we can do is not acceptable. Will not stay here again.
Stayed 1 night in Feb 2025

10/10 Excellent

Valerie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love history of the place and the craftsmanship in the architecture
Stayed 2 nights in Feb 2025

8/10 Good

Geneviève

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Bryan, Ottawa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A historic property with epic service.
Stayed 1 night in Feb 2025

8/10 Good

Maribeth, Whistler

Stayed 3 nights in Feb 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel

You feel like you’re staying at a castle here where old world charm meets modern amenities. The service from all the staff is friendly and attentive like nowhere else and the rooms are luxurious and welcoming. We ate at Zoe’s for dinner and drinks, and Wilfred’s for breakfast. Both restaurants were spectacular in service and food quality. We would have eaten at Zoe’s both nights for dinner, but the menu offerings were a bit limited for a second night for us. Overall- an excellent stay!
Stayed 2 nights in Feb 2025

8/10 Good

Xiaoge

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Luigi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had great time
Stayed 2 nights in Feb 2025

10/10 Excellent

Mathieu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay! Kudos to the guys shoveling and keeping the front clear.
Stayed 3 nights in Feb 2025

6/10 Okay

Paul

Liked: Cleanliness
Disliked: Property conditions & facilities
Nice old hotel with history, that said needs upgrading; elevator was slower than molasses, toilet holder coming off the wall, minibar refrigerator falling apart, door knob to bathroom required extreme turn to open,,, Concierge was little help and valet parking attendant took tickets said 30 minutes but didn’t bother to get the car until we were standing in the lobby 30 minutes later. Our next trip to Ottawa we will give another hotel a chance,,,
Stayed 3 nights in Feb 2025

8/10 Good

Michele

Traveled with partner
Liked: Cleanliness, staff & service, amenities
It’s a marquee property in Canada, getting a little tired. Don’t let it go, keep it one of the best in the country.
Stayed 1 night in Feb 2025

6/10 Okay

Mícheál

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Feb 2025

6/10 Okay

Shawn

Stayed 1 night in Feb 2025

6/10 Okay

neeshad

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great staff that were friendly and very helpful! Though the rooms were clean, very old, outdated, and in need of a renovation. Most items in the room were not working, such as washroom door not closing, lights and telephone in operable. The location is perfect, the breakfast buffet was great at Wilfreds, but the rooms really missed the mark!
Stayed 1 night in Feb 2025

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

2/10 Terrible

Ted

Traveled with family
Disliked: Staff & service, property conditions & facilities

Do Not Recommend

Wont be staying here again. Any hotel that charges $30 for wifi and has a room minibar exclusively to overcharge customers, with no space to keep your own things cold, is not a hotel I will stay at a second time.
Stayed 1 night in Feb 2025

8/10 Good

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice but outdated
Stayed 1 night in Feb 2025

4/10 Poor

Robin

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The valet service is horrible. It took us 2 hours to get our car and the rooms are old.
Stayed 1 night in Feb 2025

2/10 Terrible

Cassandre

Disliked: Cleanliness, staff & service
No parking was available and there was not even space to unload luggage at the entrance. Had to park 1km away and haul all our bags by foot with two young kids. Requested an upper floor room upon prepayment weeks ago and was given small room on 1st floor with no soap and stained furniture. Worst check in I have ever experienced.
Stayed 1 night in Feb 2025

10/10 Excellent

??

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs were so kind and responsive
Stayed 2 nights in Feb 2025

8/10 Good

David

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Liked the fact we were staying in a piece of Canadian history. Our room was great- big, clean, nicely appointed. One of the nights we were interested in watching a movie. On demand movies were $24.99. Yikes. There was not much variety in the live tv channels. The valet app was slick, easy to use.. It is unfortunate that management did not double the number of valets to pick up and deliver cars. At $65 plus for over-night parking, a 45 minute wait was not great. Everyone usually checks out at the same time, and it was Valentine’s weekend during Winterlude. The valets were doing the best they could.
Stayed 2 nights in Feb 2025

10/10 Excellent

peter

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was our third visit to the property. One of the best hotels I’ve ever been too. You are treated like royalty. Just a beautiful place. The history is fascinating. The location can’t be beat. Many bars and restaurants within easy walking distance. Only gripe would be the mandatory valet parking.
Stayed 3 nights in Feb 2025

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The architecture is beautiful. Love the location being near the market. So much to do that is walking distance
Stayed 1 night in Feb 2025

10/10 Excellent

Krista

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025