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Hampton Inn & Suites Ottawa West

2.5 star property

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Exterior
Studio Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Wet Bar) | Minibar
Studio Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Wet bar) | In-room safe, desk, free WiFi, bed sheets
Free daily buffet breakfast
In-room safe, desk, free WiFi, bed sheets

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
$116
includes taxes & fees
Jan 18 - Jan 19

Explore the area

View in a map
125 Lusk Street, Ottawa, ON, K2J 6K7
  • Place, Walter Baker Sports Centre
    ‪6 min drive‬
  • Place, Canadian Tire Centre
    ‪12 min drive‬
  • Place, Casino du Lac Leamy
    ‪26 min drive‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪22 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

In-room safe, desk, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

9.4 out of 10
Exceptional
(16 reviews)
  • 275 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Refrigerator & Microwave

Room, 2 Queen Beds, Refrigerator & Microwave | In-room safe, desk, free WiFi, bed sheets

Room, 2 Queen Beds, Refrigerator & Microwave

9.2 out of 10
Wonderful
(81 reviews)
  • 275 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Wet bar)

Studio Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Wet bar) | In-room safe, desk, free WiFi, bed sheets

Studio Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Wet bar)

9.0 out of 10
Wonderful
(29 reviews)
  • 325 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave

Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave | In-room safe, desk, free WiFi, bed sheets

Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave

9.6 out of 10
Exceptional
(15 reviews)
  • 275 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Hearing)

In-room safe, desk, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

8.8 out of 10
Excellent
(11 reviews)
  • 275 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-In Shower)

In-room safe, desk, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-In Shower)

8.4 out of 10
Very good
(6 reviews)
  • 275 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Refrigerator & Microwave

In-room safe, desk, free WiFi, bed sheets

Room, 1 King Bed, Refrigerator & Microwave

9.6 out of 10
Exceptional
(54 reviews)
  • 275 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Wet Bar)

Studio Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Wet Bar) | Living area

Studio Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Wet Bar)

8.0 out of 10
Very good
(7 reviews)
  • 325 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave

Bathroom | Free toiletries, hair dryer, towels, soap

Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 4

King Room-Hearing Accessible-Non-Smoking

  • Sleeps 2

1 King Bed Mobility/Hearing Accessible Room With Roll-in Shower-Non-Smoking

  • Sleeps 2

Two Queen Mobile/Hearing Accessible with Tub Non-Smoking

  • Sleeps 4

2 Queen Room Fridge And Microwave

  • Sleeps 4

Studio Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Wet Bar)

  • Sleeps 4

Studio Suite With 2 Queen Beds, Microwave, Fridge And Wet Bar-Non-Smoking

  • Sleeps 6

View all photos for King Room With Microwave And Fridge

In-room safe, desk, free WiFi, bed sheets

King Room With Microwave And Fridge

  • Sleeps 2

Double Queen Room

  • Sleeps 2

Similar properties

Exterior
Holiday Inn Express & Suites Ottawa West - Nepean by IHG
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.5 out of 5, Wonderful, 1,114 reviews
Holiday Inn Express & Suites Ottawa West - Nepean by IHG

About this property

Hampton Inn & Suites Ottawa West

Hotel in Nepean
This smoke-free hotel features an indoor pool, a fitness center, and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a 24-hour front desk, and gift shops/newsstands are onsite.
Hampton Inn & Suites Ottawa West offers 102 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include complimentary toiletries and hair dryers. Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool and a fitness center.
Hampton Inn & Suites Ottawa West features an indoor pool and a fitness center. Public areas are equipped with complimentary wired and wireless Internet access. This hotel offers access to a business center. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers gift shops/newsstands, coffee/tea in a common area, and a front-desk safe. Complimentary self parking is available on site, along with a car charging station.

Hampton Inn & Suites Ottawa West is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Built in 2021
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop-compatible safe
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 84.75 per accommodation, per stay (maximum CAD 141.25 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 20 lbs per pet)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: CAD 84.75 per accommodation, per stay (maximum CAD 141.25 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton & Suites Ottawa West
Hampton INN Suites Ottawa West
Hampton Inn & Suites Ottawa West Hotel
Hampton Inn & Suites Ottawa West OTTAWA
Hampton Inn & Suites Ottawa West Hotel OTTAWA

Hampton Inn & Suites Ottawa West Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 698 out of 1010 reviews
Rating 8 - Good. 202 out of 1010 reviews
Rating 6 - Okay. 61 out of 1010 reviews
Rating 4 - Poor. 24 out of 1010 reviews
Rating 2 - Terrible. 25 out of 1010 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2025

10/10 Excellent

Soroosh

Liked: Cleanliness
Great place super clean.
Stayed 1 night in Oct 2025

10/10 Excellent

Ashish

Stayed 5 nights in Sep 2025

10/10 Excellent

Pelagie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

Johnny

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Room layout was above par , everything about the room was wonderful except the pillows , most hotels have terrible pillows so I can’t knock them on this .
Stayed 1 night in Sep 2025

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable and friendly staff. The breakfast was sub-par, everything was cold or room temperature except for the fresh waffles you are able to make yourself.
Stayed 1 night in Sep 2025

6/10 Okay

MICHAEL

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was COLD--at least could have waffles
Stayed 1 night in Sep 2025

10/10 Excellent

Randall

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Complimentary upgrade at check-in.
Stayed 1 night in Sep 2025

8/10 Good

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Arlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is quiet. Room is nice and clean.You can rest well. And good ammenities. Staff are friendly. Sir conditnoing is good. Price is reasonable. Honours Senior Citizen discount which is great.
Stayed 4 nights in Sep 2025

8/10 Good

Agnes

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great experience. The room was clean, the staff were kind and the breakfast was great!
Stayed 2 nights in Sep 2025

4/10 Poor

Eric

Traveled with family and small children
Disliked: Staff & service, amenities
I requested for the room service but they didn't clean the room or change towel. The shower gel was finish and I ask for the replacement but it never came. Other than that it was okay
Stayed 3 nights in Sep 2025

8/10 Good

Lauren

Stayed 3 nights in Sep 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean!
Stayed 1 night in Sep 2025

10/10 Excellent

Sui

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Staff friendly.
Stayed 1 night in Sep 2025

10/10 Excellent

April

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Night staff was helpful when I needed a bandage he found for me right away. Pool was nice and my son utilized the gym stating he enjoyed the options to use there. Excellent stay! Very polite staff.
Stayed 1 night in Sep 2025

6/10 Okay

Shlok

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Carol, STONEY CREEK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was large! I had wheelchair accessible one! Breakfast offered alot of choices! Staff wonderful. Shopping so close to several stores! Only negative was switch for blind lowering! Too much time taken and unecessary ! Thank you for a wonderful stay!
Stayed 2 nights in Sep 2025

10/10 Excellent

Alankar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Jeanne Sonia

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My Hampton’s expérience

Just amazing Deco it’s perfect Breakfast good Perfect
Stayed 1 night in Sep 2025

8/10 Good

Renee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean rooms and spacious rooms. Service was great and breakfast was great as well. Great experience
Stayed 1 night in Sep 2025

6/10 Okay

David

Stayed 1 night in Aug 2025

10/10 Excellent

Chantal

Stayed 1 night in Sep 2025

4/10 Poor

Rita

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms have bad odour. Housekeeping staff very rude and unhelpful, other staff was also not at all friendly or pleasant
Stayed 17 nights in Aug 2025