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Hilton Garden Inn Ottawa Airport

3.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Hilton Garden Inn Ottawa Airport

Lobby
Breakfast, lunch, dinner served; international cuisine
Lobby
Exterior
Evolution, Suite, 1 Bedroom | Down comforters, desk, blackout drapes, soundproofing

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available

Explore the area

Map
2400 Alert Road, Ottawa, ON, K1V1S1
  • Ernst & Young Centre
    ‪10 min walk‬
  • South Keys Shopping Centre
    ‪3 min drive‬
  • Rideau Canal
    ‪5 min drive‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪3 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Down comforters, desk, blackout drapes, soundproofing

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Evolution, Deluxe Room, 2 Queen Beds

Down comforters, desk, blackout drapes, soundproofing

Evolution, Deluxe Room, 2 Queen Beds

  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Down comforters, desk, blackout drapes, soundproofing

Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Evolution, Suite, 1 Bedroom

Evolution, Suite, 1 Bedroom | Down comforters, desk, blackout drapes, soundproofing

Evolution, Suite, 1 Bedroom

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Down comforters, desk, blackout drapes, soundproofing

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Evolution Conference)

Suite, 1 King Bed (Evolution Conference) | Down comforters, desk, blackout drapes, soundproofing

Suite, 1 King Bed (Evolution Conference)

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Bathroom | Free toiletries, hair dryer, towels, soap

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Evolution, Room, 1 King Bed

Down comforters, desk, blackout drapes, soundproofing

Evolution, Room, 1 King Bed

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed with Sofa bed, Corner

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Evolution, Room, 1 King Bed with Sofa bed

Evolution, Room, 1 King Bed with Sofa bed | Living area | 50-inch LCD TV with satellite channels, TV

Evolution, Room, 1 King Bed with Sofa bed

  • 250 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible

Down comforters, desk, blackout drapes, soundproofing

Room, 2 Queen Beds, Accessible

  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Down comforters, desk, blackout drapes, soundproofing

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Evolution, Room, 2 Queen Beds

Evolution, Room, 2 Queen Beds | Down comforters, desk, blackout drapes, soundproofing

Evolution, Room, 2 Queen Beds

  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hilton Garden Inn Ottawa Airport

3-star hotel in Gloucester
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a conference center, and a spa tub are onsite. Housekeeping is available on request.
Hilton Garden Inn Ottawa Airport offers 325 accommodations with coffee/tea makers and hair dryers. Beds feature down comforters. 50-inch LCD televisions come with premium satellite channels.

Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
In addition to an indoor pool, Hilton Garden Inn Ottawa Airport provides a spa tub and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Event facilities measuring 7200 square feet (669 square meters) include a conference center. This business-friendly hotel also offers a vending machine, multilingual staff, and a fireplace in the lobby. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hilton Garden Inn Ottawa Airport is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Garden Grille & Bar - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Languages

Chinese (Cantonese), Chinese (Mandarin), Croatian, Czech, English, Filipino, French, Hungarian, Italian, Polish, Portuguese, Slovak, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: CAD 11.95 to 17.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Garden Grille & Bar

Things to do

  • Gym
  • Indoor pool
  • Shopping
  • Spa tub
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Conference center (7,200 square feet of space)
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2008
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: CAD 50
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 100.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests planning to arrive outside of the posted check-in hours must contact the reception desk in advance.

Renovations and closures

The property will be renovating from April 11 2024 to December 31 2025 (completion date subject to change). The following areas are affected:
  • Select guestrooms
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 125 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 22.6 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 11.95 to 17.95 per person
  • Pet fee: CAD 125 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: CAD 50 (subject to availability)
  • Late check-out fee: CAD 100.00 (subject to availability)
  • Rollaway bed fee: CAD 22.6 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Hotel Ottawa Airport
Hilton Garden Inn Ottawa Airport
Ottawa Airport Hilton Garden Inn
Hilton Garden Inn Ottawa Airport Hotel Ottawa
Hilton Garden Inn Ottawa Airport Hotel
Ottawa Hilton
Ottawa Hilton
Hilton Ottawa Airport Ottawa
Hilton Garden Inn Ottawa Airport Hotel
Hilton Garden Inn Ottawa Airport Ottawa
Hilton Garden Inn Ottawa Airport Hotel Ottawa

Hilton Garden Inn Ottawa Airport Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1139 out of 1990 reviews" "
Rating 8 - Good. 535 out of 1990 reviews" "
Rating 6 - Okay. 159 out of 1990 reviews" "
Rating 4 - Poor. 89 out of 1990 reviews" "
Rating 2 - Terrible. 68 out of 1990 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service
Pool was a bonus. Heat controls did not work well at all. Because of the renovations the bugs need to be controlled. Staff and meals where excellent.
Stayed 2 nights in Nov 2024

8/10 Good

Lindsey

Liked: Property conditions & facilities
Good stay
Stayed 1 night in Oct 2024

10/10 Excellent

zero

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Nov 2024

8/10 Good

Ferdinand

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly. Room was spacious and clean. We had problems with the TV. There were many times the program would be interrupted with the "No Signal" screen. Recommend having the pillows in the closet be made available on the bed. Including breakfast with our stay would have been a nice incentive to come back.
Stayed 1 night in Nov 2024

8/10 Good

Shae, Thorndale

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Renovations taking place but you’d never know. Quiet, clean. Decent restaurant on site. Close to airport but not much else.
Stayed 1 night in Nov 2024

10/10 Excellent

Tom

Stayed 1 night in Oct 2024

2/10 Terrible

Ovuakporaye Dennis

Did not go
Stayed 1 night in Oct 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Faith

Business traveler
Liked: Cleanliness
The room was freezing. I increased thew temp to 80F and there was still cold air coming through the vents. The breakfast that I though was included was apparently missed on the website even though it was the main filter when I was choosing the room. Just disappointing.
Stayed 1 night in Oct 2024

10/10 Excellent

Jerry, Any city

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The double queen room was so spacious and clean. Comfortable beds. Small sofa. Coffee maker. Clean bright bathroom. All you need!
Stayed 1 night in Oct 2024

10/10 Excellent

jose

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, well maintained and clean
Stayed 4 nights in Oct 2024

10/10 Excellent

Gord

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hilton Garden
Clean and quiet
Stayed 1 night in Oct 2024

8/10 Good

Andy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient to the airport.
Stayed 1 night in Aug 2024

10/10 Excellent

regina

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was very clean and very quiet.
Stayed 1 night in Oct 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
It was convenient to where we needed to go
Stayed 2 nights in Oct 2024

10/10 Excellent

Jessica

Stayed 1 night in Sep 2024

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Erika

Business traveler
Liked: Cleanliness
Disliked: Property conditions & facilities
This property is not walkable to any eating establishment but does have a restaurant on-site. I was not impressed with the restaurant food and thought that it was overpriced for what you get. There were only 3 lamps in the guest room and no overhead light, not enough light to make it any more than just dim. The desk lamp would not stay up and the shades on the other lamps were broken. The fan in the bathroom was overly loud and the faucet handle leaked. There was no full size mirror. This property is probably average for the price and it's best feature is it's convenience to the airport.
Stayed 2 nights in Oct 2024

10/10 Excellent

Sylvie

Traveled with family
Nice stay
Stayed 1 night in Oct 2024

6/10 Okay

Michael

Liked: Cleanliness
Used to be great there for one night and asked for a noon checkout. Told no i would have to speak to a manager next day. Really, i have to get up anyway, whats the point. I used to stay there all the time, this was the first for awhile and i wont go back. Others at the airport have restaurants nearby. Staff and the restaurant used to make up for the isolation of the hotel but no more.
Stayed 1 night in Oct 2024

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Randall

Disliked: Property conditions & facilities
Continuous loud humming in the room made it impossible to sleep. Also decor would have been relevant in the 60’s.
Stayed 1 night in Oct 2024

10/10 Excellent

BRIAN

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 3 nights in Oct 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024