See all properties

Hilton Garden Inn Ottawa Downtown

3.5 star property

Choose dates to view prices

Photo gallery for Hilton Garden Inn Ottawa Downtown

Lobby
View from room
Lobby
Exterior
Indoor pool, sun loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Pool
  • Breakfast available
  • Parking available

Explore the area

Map
361 Queen Street, Ottawa, ON, K1R 0C7
  • Supreme Court of Canada
    ‪6 min walk‬
  • Canadian War Museum
    ‪14 min walk‬
  • National Arts Centre
    ‪14 min walk‬
  • Ottawa, ON (YRO-Ottawa-Rockcliffe)
    ‪19 min drive‬

Room options

View all photos for Signature Room, 2 Queen Beds

Hypo-allergenic bedding, Tempur-Pedic beds, blackout drapes

Signature Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower) | Hypo-allergenic bedding, Tempur-Pedic beds, blackout drapes

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Small)

Hypo-allergenic bedding, Tempur-Pedic beds, blackout drapes

Room, 1 King Bed (Small)

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Deluxe Room, 2 Queen Beds, Non Smoking | Hypo-allergenic bedding, Tempur-Pedic beds, blackout drapes

Deluxe Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, River View

Room, 1 King Bed, River View | Hypo-allergenic bedding, Tempur-Pedic beds, blackout drapes

Room, 1 King Bed, River View

  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Room, 1 King Bed

Hypo-allergenic bedding, Tempur-Pedic beds, blackout drapes

Signature Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, Tempur-Pedic beds, blackout drapes

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, Tempur-Pedic beds, blackout drapes

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

Room

Homewood Suites by Hilton Ottawa Downtown

  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
4.5 out of 5, Wonderful, (1064)
The price is $124
per night
$147 total
includes taxes & fees
Mar 7 - Mar 8
Homewood Suites by Hilton Ottawa Downtown

About this property

Hilton Garden Inn Ottawa Downtown

Hotel in Downtown Ottawa
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Weekly housekeeping is available.
Hilton Garden Inn Ottawa Downtown offers 175 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Beds feature Tempur-Pedic mattresses. 50-inch flat-screen televisions come with satellite channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hilton Garden Inn Ottawa Downtown features an indoor pool and a fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a 24-hour business center and 9 meeting rooms. This eco-certified hotel also offers multilingual staff, coffee/tea in a common area, and a fireplace in the lobby. Onsite parking is available (surcharge), along with a car charging station.

Hilton Garden Inn Ottawa Downtown is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Tulip Restaurant & Bar - This restaurant serves dinner only.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, Filipino, French, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (CAD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: CAD 20.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Tulip Restaurant & Bar

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • 9 meeting rooms
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Doorbell and phone notification
  • Elevator (42 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 10 floors
  • Built in 2018
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Tempur-Pedic mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 70 per accommodation, per stay (maximum CAD 70 per stay)
Service animals are welcome, and are exempt from fees
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
4 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 20.95 per person
  • Covered self parking fee: CAD 25.00 per night (in/out privileges)
  • Pet fee: CAD 70 per accommodation, per stay (maximum CAD 70 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 19 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Children under 16 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

National Ascend Collection
National Ascend Collection Ottawa
National Hotel Ascend Collection hotel
National Hotel Ascend Collection hotel Ottawa
Hilton Garden Inn Ottawa Downtown Hotel
Hilton Ottawa Downtown Ottawa
Hilton Garden Inn Ottawa Downtown Hotel
Hilton Garden Inn Ottawa Downtown Ottawa
Hilton Garden Inn Ottawa Downtown Hotel Ottawa

Hilton Garden Inn Ottawa Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 563 out of 1001 reviews
Rating 8 - Good. 252 out of 1001 reviews
Rating 6 - Okay. 89 out of 1001 reviews
Rating 4 - Poor. 53 out of 1001 reviews
Rating 2 - Terrible. 44 out of 1001 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Greg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 2 nights in Nov 2024

10/10 Excellent

Giuseppe

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is in a great location downtown. Close to parliament and many restaurants.
Stayed 1 night in Nov 2024

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
The Tulips and Lavender colour theme.
Stayed 1 night in Nov 2024

10/10 Excellent

Funso

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and safe location and availability of many options for shopping and tourism.
Stayed 2 nights in Nov 2024

10/10 Excellent

Matthew

Stayed 2 nights in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Lindsay

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Carlos Daniel

Good
Stayed 1 night in Nov 2024

8/10 Good

Megan

Stayed 1 night in Oct 2024

10/10 Excellent

Andre, Fredericton

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean.
Stayed 3 nights in Oct 2024

10/10 Excellent

Mansour

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 1 night in Nov 2024

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stay was great. However, Expedia at booking said parking and breakfast was included but upon check-in both were an extra expense- disappointing. Other than that, the stay was great
Stayed 1 night in Oct 2024

10/10 Excellent

Cathy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like this hotel for its location. It's downtown but not right in the heart of everything. They have a lovely bar and restaurant and I like their swimming pool. They don't have a hot tub but the pool room is nice and heated so I don't mind. Would stay here again
Stayed 1 night in Oct 2024

8/10 Good

Melissa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was spacious and nice. The rooms were clean in the staff was very friendly and knowledgeable. This hotel is located in downtown Ottawa and you are able to walk too many places from there. The only criticism I have is with the parking parking is $25 a day in a parking garage that’s beside it and the parking garage has very low ceilings and it is very tight.
Stayed 2 nights in Oct 2024

8/10 Good

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Cristina

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
It was the best night for us in the last three nights.We have been traveling through Canada and this was by far the best room. The bed and pillows were outstanding and the shower was incredibly invigorating. I have all good things to say about this hotel. Service and food at bar and breakfast buffet was excellent too!
Stayed 1 night in Oct 2024

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Oct 2024

4/10 Poor

LIN

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms are old and not very clean.
Stayed 2 nights in Oct 2024

10/10 Excellent

Beverly Ann

Liked: Cleanliness, staff & service, property conditions & facilities
I love the area, cleaned and convenient. I had a great night. Thank and see you next time!
Stayed 1 night in Oct 2024

8/10 Good

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s great stay for long Thanksgiving weekend, clean, and walk distance to the sights
Stayed 1 night in Oct 2024

10/10 Excellent

Kevin, London

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Ross

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would NOT recommend this hotel to anyone. This hotel was Very DIRTY!
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

8/10 Good

Andy, St. John's

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel. Beautiful room in a beautiful spot. The dining room made the trip for me. It was a pleasure coming downstairs and enjoying supper and a cocktail. The best Manhattan I’ve ever had served by one of the best bartenders I’ve ever met. Only issue was the parking. The roof of the parking garage is very low. If you have a larger vehicle, you won’t want to try getting in there.
Stayed 3 nights in Sep 2024