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Holiday Inn Express Hotel & Suites Ottawa Airport by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Ottawa Airport by IHG

Indoor pool
Terrace/patio
Indoor pool
Standard Room, 1 King Bed | 1 bedroom, desk, soundproofing, iron/ironing board
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Free airport shuttle
  • Gym
  • 24/7 front desk

Explore the area

Map
2881 Gibford Drive, Ottawa, ON, K1V 2L9
  • Ernst & Young Centre
    ‪2 min drive‬
  • Rideau Canal
    ‪5 min drive‬
  • Carleton University
    ‪7 min drive‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪4 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

1 bedroom, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(20 reviews)
  • 322 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, desk, soundproofing, iron/ironing board

Standard Room

8.0 out of 10
Very good
(11 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, Multiple Beds

1 bedroom, desk, soundproofing, iron/ironing board

Suite, Multiple Beds

9.0 out of 10
Wonderful
(9 reviews)
  • 409 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Mobility Accessible (Mobility, Accessible Tub)

1 bedroom, desk, soundproofing, iron/ironing board

Suite, Multiple Beds, Mobility Accessible (Mobility, Accessible Tub)

  • 409 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, desk, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(76 reviews)
  • 322 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

1 bedroom, desk, soundproofing, iron/ironing board

Suite, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(9 reviews)
  • 409 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Reception

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  • Free airport shuttle
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4.5 out of 5, Wonderful, (1769)
$190 nightly
The price is $190 total
includes taxes & fees
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About this property

Holiday Inn Express Hotel & Suites Ottawa Airport by IHG

Hotel in Gloucester
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, a business center, conference space, and dry cleaning are onsite.
Holiday Inn Express Hotel & Suites Ottawa Airport by IHG offers 91 accommodations with complimentary newspapers and coffee/tea makers. 32-inch flat-screen televisions come with satellite channels. Refrigerators and microwaves are provided.

This Ottawa hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Holiday Inn Express Hotel & Suites Ottawa Airport by IHG features an indoor pool and a fitness center. The hotel offers a restaurant. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a business center and meeting rooms. Event facilities measuring 750 square feet (68 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. A roundtrip airport shuttle is complimentary to guests during limited hours. Onsite self parking is complimentary.

Holiday Inn Express Hotel & Suites Ottawa Airport by IHG is a smoke-free property.

Guests are offered a complimentary continental breakfast each morning.
Holiday Inn Express Hotel & Suites Ottawa Airport by IHG has a restaurant on site.

Languages

English, French, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 6:00 AM to 11:00 PM
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily
  • A restaurant

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 750 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Ottawa Airport
Holiday Inn Express Ottawa Airport
Holiday Inn Express Hotel And Suites Ottawa Airport
Holiday Inn Express Hotel Suites Ottawa Airport
Inn Express Ottawa Airport
Holiday Inn Express Ottawa
Holiday Inn Ottawa

Holiday Inn Express Hotel & Suites Ottawa Airport by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 638 out of 1006 reviews
Rating 8 - Good. 269 out of 1006 reviews
Rating 6 - Okay. 58 out of 1006 reviews
Rating 4 - Poor. 19 out of 1006 reviews
Rating 2 - Terrible. 22 out of 1006 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Brian, Cochrane

Traveled with partner
Dirt on the floor in the common areas. Noticed that as we were checking in and in the breakfast area. Room, bed great however!
Stayed 1 night in Apr 2025

8/10 Good

Réjean

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Apr 2025

8/10 Good

Nicole, Oshawa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
We were very happy with our stay except the pull out sofa bed in our suite. The mattress was absolutely terrible. The coils were digging into my back and it smelled like vomit. It was not possible to sleep on this piece of furniture.
Stayed 1 night in Apr 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and good price!
Stayed 1 night in Apr 2025

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing was that when we went to the pool, we found the beach towels very small. In the future it would be better to have proper beach towels at the pool.
Stayed 1 night in Apr 2025

8/10 Good

ahmad

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and clean. I like there has been tea and coffer
Stayed 2 nights in Apr 2025

10/10 Excellent

Gregory

Stayed 1 night in Apr 2025

6/10 Okay

Bhavik

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Next to other properties. Pool is small but it was okay.
Stayed 1 night in Apr 2025

6/10 Okay

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property convenient to the Ottawa Airport but no shuttle until 6am and no breakfast until 6am so if you have an early flight your out of luck
Stayed 1 night in Apr 2025

10/10 Excellent

Greg

Traveled with family
Liked: Amenities, property conditions & facilities
Came in late, clerk was very friendly and let us leave later
Stayed 1 night in Mar 2025

8/10 Good

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious and comfortable room.
Stayed 2 nights in Mar 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Marilyn

Liked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Carole

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

John

Stayed 1 night in Mar 2025

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing experience!

This has been the best hotel experience I've ever had. The young lady at check in made my kids and I feel so welcomed. She let us know about a restaurant deal that we took advantage of (Royal Oak, the food was excellent). The key cards worked great and the room was WOW!!! The cleanest hotel room I've ever seen! The layout of the room was fantastic, very spacious, with a seperate sitting area. The fridge, microwave and coffee maker were appreciated. The shower was great, lots of soap and shampoo product in refillable containers. Now the best part. The bed. Omg. It was like sleeping on a cloud. I have NEVER slept in such a comfortable bed. And the pillows...❤️. I wish I could have stayed a second night. The next morning we enjoyed the continental breakfast. The food was wonderful and the variety exceptional. The overall impression: this hotel cares about the comfort of their guests and it shows. I cannot say enough great things about the staff, they are what keeps everything together. I am looking forward to my next visit with Holiday Inn Express 💜
Stayed 1 night in Mar 2025

10/10 Excellent

neli

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly, accessible, food near by .... lloved our stay!
Stayed 1 night in Mar 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Not much in the area, just a couple of hotels and bars.
Stayed 1 night in Mar 2025

10/10 Excellent

Marcie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
liked it was close to airport
Stayed 1 night in Mar 2025

8/10 Good

Paula

Stayed 1 night in Mar 2025

4/10 Poor

Mike

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Forgot the wake-up call. Almost missed our flight no breakfast bag. Desk clerk not very accommodating.
Stayed 1 night in Mar 2025

10/10 Excellent

Dare

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean area
Stayed 1 night in Mar 2025

10/10 Excellent

Brian

Room was very clean and spacious. Picture of pool online is misleading, much smaller than depicted.
Stayed 1 night in Mar 2025

8/10 Good

Christina

Stayed 1 night in Mar 2025