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Holiday Inn Express Hotel & Suites Ottawa Airport, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Hotel & Suites Ottawa Airport, an IHG Hotel

Indoor pool
Exterior
Indoor pool
Standard Room, 1 King Bed | Desk, soundproofing, iron/ironing board, free cribs/infant beds
Terrace/patio

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Gym
  • 24/7 front desk

Explore the area

Map
2881 Gibford Drive, Ottawa, ON, K1V 2L9
  • Ernst & Young Centre
    2 min drive
  • South Keys Shopping Centre
    3 min drive
  • Rideau Canal
    6 min drive
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    5 min drive

Room options

View all photos for Standard Room, 1 King Bed

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

  • 322 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Standard Room

  • 300 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, Multiple Beds

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Suite, Multiple Beds

  • 409 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible (Mobility, Accessible Tub)

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Suite, Multiple Beds, Accessible (Mobility, Accessible Tub)

  • 409 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

  • 322 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed

  • 409 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Holiday Inn Express Hotel & Suites Ottawa Airport, an IHG Hotel

Hotel in Gloucester
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, a business center, conference space, and dry cleaning are onsite.
Holiday Inn Express Hotel & Suites Ottawa Airport, an IHG Hotel offers 91 accommodations with complimentary newspapers and coffee/tea makers. 32-inch flat-screen televisions come with satellite channels. Refrigerators and microwaves are provided.

This Ottawa hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Holiday Inn Express Hotel & Suites Ottawa Airport, an IHG Hotel features an indoor pool and a fitness center. The hotel offers a restaurant. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a business center and meeting rooms. Event facilities measuring 750 square feet (68 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. A roundtrip airport shuttle is complimentary to guests during limited hours. Onsite self parking is complimentary.

Holiday Inn Express Hotel & Suites Ottawa Airport, an IHG Hotel is a smoke-free property.

Guests are offered a complimentary continental breakfast each morning.
Holiday Inn Express Hotel & Suites Ottawa Airport, an IHG Hotel has a restaurant on site.

Languages

English, French, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 6:00 AM to 11:00 PM
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily
  • A restaurant

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 750 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Ottawa Airport
Holiday Inn Express Ottawa Airport
Holiday Inn Express Hotel And Suites Ottawa Airport
Holiday Inn Express Hotel Suites Ottawa Airport
Inn Express Ottawa Airport
Holiday Inn Express Ottawa
Holiday Inn Ottawa
Holiday Inn Express Hotel Suites Ottawa Airport
Holiday Inn Express Hotel Suites Ottawa Airport an IHG Hotel
"Holiday Inn Express Hotel Suites Ottawa Airport an IHG Hotel"

Holiday Inn Express Hotel & Suites Ottawa Airport, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 608 out of 1010 reviews" "
Rating 8 - Good. 294 out of 1010 reviews" "
Rating 6 - Okay. 61 out of 1010 reviews" "
Rating 4 - Poor. 25 out of 1010 reviews" "
Rating 2 - Terrible. 22 out of 1010 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Wendy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property
Stayed 2 nights in Sep 2024

10/10 Excellent

Pacita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than other hotels
Stayed 1 night in Sep 2024

10/10 Excellent

Al

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 4 nights in Sep 2024

10/10 Excellent

jerry

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jamie, Kitchener

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms on the first floor are spacious
Stayed 2 nights in Sep 2024

8/10 Good

Evangeline

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

David

Stayed 1 night in Aug 2024

10/10 Excellent

Waruni

Liked: Cleanliness, staff & service, property conditions & facilities
Have stayed in this property few times during 2023/2024. During our last visit in Sept 2024 there was a power outage in our room. When we called into the reception/service area they not only fixed the problem pretty fast but also came by our room to check if the power was back on & problem has been fixed. Excellent service all around. Very clean overall but the cleanliness in the entrance & common areas can be improved
Stayed 1 night in Sep 2024

6/10 Okay

Carey

Liked: Cleanliness, staff & service
Disliked: Amenities
The fitness room is too small and was missing free weights so I could not complete my routine.
Stayed 4 nights in Sep 2024

8/10 Good

Camilo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice place
Stayed 1 night in Sep 2024

8/10 Good

Michael

Stayed 1 night in Sep 2024

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Steven and Wendy, Lethbridge

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked this hotel, however the flat eggs and sausage oblige visitors to make "sausage/egg muffins". Need more scrambled eggs and link sausages. In addition, signs need to be posted regarding quantities of cinammon buns taken and then social etiquette (being reasonably quiet, using Facetime / WhatsApp during breakfast for speaker calls, and ceding tables, boths). Many people were taking too much, were ridiculously loud, on speaker phones, and just sitting there talking while people had plates in hand and needed to sit. This is IMPORTANT. You should not have to pack up food and go back to your room due to these factors. It was not just numbers of people, but behavioural.
Stayed 5 nights in Aug 2024

6/10 Okay

Pamela, Toronto

Liked: Cleanliness, staff & service
Breakfast was poor. Vacuuming started at 7:30 on Saturday morning.
Stayed 1 night in Aug 2024

10/10 Excellent

Bradley, Conception Bay South

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location.
Stayed 1 night in Sep 2024

6/10 Okay

Fay, Mississauga

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean hotel however they seem to put all the guests on the same floor. Not enough places for breakfast and the buffet was practically empty by 8am, no refills by staff, you need to ask. Also they have no security. Stayed there 3 nights and the last night the neighbors (2 different rooms but together) were extremely loud passed midnight, slamming doors every 5 minutes till at least 1am!. Called front desk to complain, no security or staff to tell them to behave.
Stayed 3 nights in Aug 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
The only negatives we found about this stay was the breakfast was suppose to be from 7 to 10. One day we came down and it was closed up by 9:30 and another by 9:50. If your wanting breakfast make sure you go early.
Stayed 3 nights in Aug 2024

10/10 Excellent

frantisek

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice room
Stayed 1 night in Aug 2024

10/10 Excellent

Donald

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2024

10/10 Excellent

Jean-François

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay
Everything was perfect.
Stayed 1 night in Aug 2024

10/10 Excellent

Elian Pearl

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Staffs are friendly and it is very convinient for family
Stayed 1 night in Aug 2024

6/10 Okay

Morgan

Stayed 1 night in Aug 2024

8/10 Good

Walter M

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is convenient to get to. The amenities are very good. The staff are all pleasant and attentive. Our first stay, there was an issue with the shower. The manager took care of it immediately. My family will be staying at this property for the third time in 5 months.
Stayed 1 night in Aug 2024

10/10 Excellent

Mahmood, Kelowna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, friendly and courteous staff, exceptionally clean and spacious rooms with high ceilings, and two comfortable queen beds. There are a few shops across the side road at less than two minute walk, with a great Persian restaurant (Chelochi) where we went twice as the food was so good. There is also a gas station with a shop and also an A&W for good fast food. Free breakfast was included in our booking. The hot trays had scrambled eggs, bacon and roast potatoes along with choice of cereals, toast, muffins, boiled eggs, fruit juices and fruit yogurt pots. I am mentioning all this as most reviews fail to mention the free availability of breakfast (depending on the booking type) and what kind of breakfast to expect. My only con is scarcity of chairs and tables. The sitting area was quite small and congested. Perhaps going after 08:00 was a bad idea, first come first to be seated. Not to forget mentioning, the next day we were checking out early, before the breakfast start time and the reception staff was kind enough to have breakfast to-go in brown bags for each of us which was very nice of them. Don’t forget to request one if checking out early. I will surely come again at this place and highly recommend it.
Stayed 2 nights in Aug 2024