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Holiday Inn Express & Suites Ottawa West - Nepean by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Ottawa West - Nepean by IHG

Exterior
Free daily on-the-go breakfast
In-room safe, desk, iron/ironing board, free cribs/infant beds
Point of interest
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Housekeeping
  • Laundry
$136
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
2055 Robertson Road, Ottawa, ON, K2H5Y9
  • Queensway Carleton Hospital
    ‪3 min drive‬
  • Canadian Tire Centre
    ‪9 min drive‬
  • Tanger Outlets
    ‪10 min drive‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Combined shower/tub, hair dryer, towels

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(22 reviews)
  • 340 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Wheelchair)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Accessible Bathtub (Wheelchair)

8.6 out of 10
Excellent
(18 reviews)
  • 445 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Mobility Accessible (Mobility, Accessible Tub)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Mobility Accessible (Mobility, Accessible Tub)

  • 430 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(8 reviews)
  • 385 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, Multiple Beds

9.2 out of 10
Wonderful
(25 reviews)
  • 445 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible Bathtub (Wheelchair)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Accessible Bathtub (Wheelchair)

8.8 out of 10
Excellent
(9 reviews)
  • 385 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed

9.4 out of 10
Exceptional
(13 reviews)
  • 445 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 385 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Combined shower/tub, hair dryer, towels

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(58 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Combined shower/tub, hair dryer, towels

Standard Room

9.8 out of 10
Exceptional
(7 reviews)
  • 334 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed, Jetted Tub

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Jetted Tub

9.2 out of 10
Wonderful
(7 reviews)
  • 460 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room

Combined shower/tub, hair dryer, towels

Room

  • 452 sq ft
  • Sleeps 4
  • 1 Twin Bed

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4.6 out of 5, Wonderful, 1,850 reviews
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About this property

Holiday Inn Express & Suites Ottawa West - Nepean by IHG

Hotel in Nepean
This smoke-free hotel features an indoor pool, a fitness center, and a 24-hour business center. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and concierge services are onsite. Housekeeping is available on request.
Holiday Inn Express & Suites Ottawa West - Nepean by IHG offers 115 accommodations with safes and coffee/tea makers. 37-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Holiday Inn Express & Suites Ottawa West - Nepean by IHG features an indoor pool and a fitness center. Public areas are equipped with complimentary wireless Internet access. Business-related amenities consist of a 24-hour business center and 3 meeting rooms. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 2100 square feet (195 square meters) include conference space. This eco-certified hotel also offers a vending machine, multilingual staff, and concierge services. Complimentary self parking is available on site.

Holiday Inn Express & Suites Ottawa West - Nepean by IHG is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 7:00 AM and 10:00 AM.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,100 square feet of conference space
  • 24-hour business center
  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2010
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:30 AM
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25.00 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: CAD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Ottawa West Nepean
Holiday Inn Express Ottawa West Nepean
Holiday Inn Nepean
Holiday Inn Express Hotel Nepean
Holiday Inn Express Nepean
Holiday Inn Express Hotel Suites Ottawa West Nepean
Holiday Inn Express Hotel Suites Ottawa West Nepean
Holiday Inn Express Suites Ottawa West Nepean by IHG
Holiday Inn Express Suites Ottawa West Nepean an IHG Hotel
Holiday Inn Express & Suites Ottawa West - Nepean by IHG Hotel
Holiday Inn Express & Suites Ottawa West - Nepean by IHG Ottawa
Holiday Inn Express Hotel Suites Ottawa West Nepean an IHG Hotel

Holiday Inn Express & Suites Ottawa West - Nepean by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 647 out of 1035 reviews
Rating 8 - Good. 267 out of 1035 reviews
Rating 6 - Okay. 64 out of 1035 reviews
Rating 4 - Poor. 26 out of 1035 reviews
Rating 2 - Terrible. 31 out of 1035 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Gerry

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean, well kept and modern. The breakfast area was also well organized. However there was very limited channels available on the TV. Canadian news was not available while BBC and Fox news was available.
Stayed 1 night in Jun 2025

8/10 Good

Elizabeth

Traveled with family
Liked: Cleanliness, amenities
Staff was very friendly and everything was clean
Stayed 2 nights in May 2025

10/10 Excellent

Estrellita, Etobicoke

Stayed 1 night in Jun 2025

10/10 Excellent

Caroline

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service on check-in, they were able to get me in early, which was really convenient because I had a meeting within an hour of arriving. The room was quite large and very comfortable. The bed was cozy. The chair at the desk was comfortable to do some work and good pressure on the shower.
Stayed 1 night in Jun 2025

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
Complementary breakfast was extensive and quite well presented.
Stayed 1 night in Jun 2025

8/10 Good

Anna

Stayed 1 night in May 2025

10/10 Excellent

HO HEE

Traveled with family
Liked: Amenities, property conditions & facilities
Easy access
Stayed 1 night in Jun 2025

10/10 Excellent

Ryan

Liked: Cleanliness, property conditions & facilities
Worked perfectly for our family
Stayed 2 nights in Feb 2025

10/10 Excellent

Shane

Stayed 2 nights in Apr 2025

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and well supplied
Stayed 2 nights in May 2025

10/10 Excellent

Beverly

Stayed 1 night in Feb 2025

8/10 Good

Dan

Stayed 3 nights in May 2025

8/10 Good

Vasilios

Liked: Cleanliness
Stayed 2 nights in May 2025

10/10 Excellent

Heidi

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything I needed. Hospitality 20/10
Stayed 1 night in May 2025

8/10 Good

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Amanda

Stayed 1 night in May 2025

10/10 Excellent

Paula

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and comfortable. The bed was like sleeping on a pillow.
Stayed 1 night in May 2025

10/10 Excellent

kumar

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service
Stayed 1 night in May 2025

8/10 Good

hyeong cheol

Stayed 2 nights in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and comfortable! Reception was exceptionally kind, helpful, and accommodating. Would recommend for sure!!
Stayed 1 night in May 2025

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Larry

Traveled with family
Liked: Cleanliness, staff & service
Breakfast very good. Staff very pleasant.
Stayed 2 nights in May 2025

10/10 Excellent

BAOLI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
Stayed 1 night in May 2025

10/10 Excellent

Diane

Traveled with family
Clean warm friendly
Stayed 2 nights in May 2025

8/10 Good

Carolle

Lit très confo, déjeuner apprécié

Literie propre et très confortable Petit déjeuner complet avec beaucoup de choix Accueil en anglais seulement 😒 La kitchenette ne contient qu’un micro-onde, un frigo et un petit évier. Aucun ustensile ou vaisselle. Nous avons été un peu déçus du peu de commodité pour manger dans la suite.
Stayed 2 nights in May 2025