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Holiday Inn Express & Suites Downtown Ottawa East, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express & Suites Downtown Ottawa East, an IHG Hotel

Exterior
Pool
Property amenity
Desk, blackout drapes, soundproofing, iron/ironing board
Desk, blackout drapes, soundproofing, iron/ironing board

Reviews

8.6 out of 10

Excellent

Popular amenities

  • 24/7 front desk
  • Gym
  • Breakfast included
  • Pool
  • Parking available
  • Housekeeping

Explore the area

Map
235 KING EDWARD AVENUE, Ottawa, ON, K1N 7L8
  • Byward Market Square
    9 min walk
  • University of Ottawa
    10 min walk
  • Embassy of the United States
    10 min walk
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    25 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, Accessible

  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, City View

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, City View

  • 323 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Access Tub)

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Accessible (Access Tub)

  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 1 King Bed

  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Desk, blackout drapes, soundproofing, iron/ironing board

Suite, 1 King Bed

  • 344 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room

  • 323 sq ft
  • Sleeps 2
  • 1 Twin Bed

Similar properties

Exterior

The Business Inn

Breakfast included
Free WiFi
Restaurant
Air conditioning
4.7 out of 5, Exceptional, (7167)
The price is $95
per night
$113 total
includes taxes & fees
Dec 10 - Dec 11
The Business Inn

About this property

Holiday Inn Express & Suites Downtown Ottawa East, an IHG Hotel

Hotel in Downtown Ottawa
This hotel features a 24-hour fitness center, a snack bar/deli, and a 24-hour business center. Free on-the-go breakfast and free WiFi in public areas are also provided. Other amenities include self parking, coffee/tea in a common area, and conference space.
Holiday Inn Express & Suites Downtown Ottawa East, an IHG Hotel offers 182 accommodations with coffee/tea makers and hair dryers. A pillow menu is available. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and complimentary toiletries.

This Ottawa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wired and wireless Internet access. Business-related amenities consist of a 24-hour business center and 2 meeting rooms. Event facilities measuring 1500 square feet (139 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and a garden. Limited onsite parking is available on a first-come, first-served basis (surcharge).
A complimentary on-the-go breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

Chinese (Mandarin), English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (CAD 18 per day; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Pool

Family friendly

  • Highchair
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 1,500 square feet of conference space
  • 2 meeting rooms
  • 24-hour business center

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 9 floors
  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Dining venue(s)
  • Fitness facility
  • Indoor pool
The following facilities are closed on Sunday, Monday, Tuesday, Friday, and Saturday:
  • Dining venue(s)
  • Fitness facility
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: CAD 18.00 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 7:30 AM to 11:00 PM
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday INN EXP Stes Downtown East OTTAWA
Holiday Inn Express & Suites Ottawa Downtown East Property
Holiday Inn Express & Suites Ottawa Downtown East Ottawa
Holiday INN EXP Stes Downtown East
Express & Suites Ottawa Ottawa
Holiday EXP Stes Downtown East OTTAWA
Holiday EXP Stes Downtown East
Property Holiday INN EXP Stes Downtown East OTTAWA
OTTAWA Holiday INN EXP Stes Downtown East Property
Property Holiday INN EXP Stes Downtown East
Holiday Inn Express Suites Ottawa Downtown East
Holiday Inn Express Suites Ottawa Downtown East an IHG Hotel
Holiday Inn Express Suites Downtown Ottawa East an IHG Hotel

Holiday Inn Express & Suites Downtown Ottawa East, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1082 out of 2107 reviews" "
Rating 8 - Good. 625 out of 2107 reviews" "
Rating 6 - Okay. 233 out of 2107 reviews" "
Rating 4 - Poor. 91 out of 2107 reviews" "
Rating 2 - Terrible. 76 out of 2107 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room. Everything you need in the bathroom is there. Dove shampoo, Dove conditioner, Dove soap, etc. We are happy to stay in this Holiday inn express. Would highly recommend. Good parking but kinda tight to move around...be very careful when you park and exit as you will see some scratches on the wall. Best part is the breakfast here. Love the bacon! Very good breakfast and service by the staff.
Stayed 1 night in Aug 2024

10/10 Excellent

Kishore Kumar

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
Overall it’s was good stay but the parking is charged additional
Stayed 1 night in Aug 2024

8/10 Good

Garry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good except I was under the impression the parking was free.
Stayed 1 night in Aug 2024

8/10 Good

Yaoyi

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice place to stay:)
Stayed 1 night in Aug 2024

10/10 Excellent

Ali

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Aug 2024

10/10 Excellent

alvin

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Good stay. But parking was not available at the Hotel.
Stayed 1 night in Aug 2024

8/10 Good

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I was a. little disappointed with was check in time. We arrived early and when I went to check in they told us by noon. I called around 2pm, and still not ready. Called again after 3pm, nope, not ready. So we just waited and continued to walk around Parliament sight seeing. When we returned to hotel around 5pm, room was ready. After checking in, we were told to now move out car again to 3rd P level, not sure why. Breakfast next morning was fantastic. Lots of options. Both boys and I had a good breakfast and took a muffin and drink to go for a later snack. There was plenty of towels in the room. I like that they had coffee/tea all day. Amazing walking distance to Parliament, the market, the mall, Loblaws, etc. Will definitely stay there again.
Stayed 1 night in Aug 2024

8/10 Good

Christine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easily accessible. Walking distance to Parliament Hill if you like. Close to shopping mall. My dislike was we only got complimentary water for one night (2 bottles). I think water should be available for every night we stayed
Stayed 3 nights in Aug 2024

2/10 Terrible

MASAHIRO

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I trusted Expedia comments on this hotel ”Parkin included” which was not correct. Fiuthermore, we needed to park outside from two options. Eventually both of them proved to be dangerous going through the scary area. Having old family in the tour, I should not have choose this one.
Stayed 1 night in Aug 2024

4/10 Poor

clara

Traveled with family
Liked: Cleanliness
There was no parking on site had to park 2 blocks away. They should have enough parking spaces
Stayed 1 night in Aug 2024

10/10 Excellent

kerry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel for families and is so close to all the different sites. The pool is great and the breakfast was wonderful
Stayed 2 nights in Aug 2024

10/10 Excellent

Martin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Paul

Our stay was ok, room was clean. But cause I had a 6 foot box on my crew cab truck wouldn’t fit around the corner in the under ground parking. I had to park a block and a half away very inconvenient! Even if my vehicle would have been able to park in the underground parking wouldn’t been able to the first night cause we got in late and isn’t enough room for everyone to park underground first come first serve??? Hotel that doesn’t have enough parking for rooms they have isn’t good. Especially where it’s located there should have been security walking back from the parking lot.
Stayed 2 nights in Aug 2024

8/10 Good

Elodie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very well
Room and hotel very clean Have a pool and a gym, good breakfast with a lot of variety The only detail I would have liked to know is that you have to pay for parking, it costs 18$ . Chambre et hôtel très propres en général Bon déjeuner avec beaucoup de variété Le seul détail que j'aurais aimé savoir est le coût du stationnement (souterrain) qu'il faut rajouter au prix de la chambre . (18$)
Stayed 1 night in Aug 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, good parking, good breakfast, very good overall. Bit noisy between rooms - maybe the walls are too thin. Staff were all great. I shall make this my "home" for future visits to Ottawa - of which there will be many.
Stayed 1 night in Aug 2024

8/10 Good

Steven

Stayed 2 nights in Aug 2024

2/10 Terrible

Verified traveler

Traveled with family
Sad
Such a beautiful place I never went to and got charged for
Stayed 1 night in Aug 2024

10/10 Excellent

Alex

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Male clerk at check in was rude. Ladies at check out and breakfast staff were nice. Clean, new property. Central location but area felt a bit unsafe. I would avoid walking back after dark. Enjoyed our stay overall.
Stayed 1 night in Aug 2024

10/10 Excellent

Elveena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was excellent.
Stayed 1 night in Aug 2024

10/10 Excellent

Yunqiang

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are friendly and helpful. This economic hotel is definitely a good place when traveling in Ottawa. Easy to walk to many spots in downtown Ottawa Breakfast is amazing, it’s included.
Stayed 1 night in Aug 2024

8/10 Good

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
The carpet in the room is not installed properly.
Stayed 1 night in Aug 2024

10/10 Excellent

Jamal

Nice hotel service. Breakfast was amazing
Stayed 1 night in Aug 2024

10/10 Excellent

Pascual

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was excellent, breakfast was good, a lot of homeless people around, especially at night.
Stayed 3 nights in Aug 2024

8/10 Good

Yan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024