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Holiday Inn Express & Suites Ottawa East - Orleans by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Ottawa East - Orleans by IHG

Exterior
Reception
Room (Specialty) | Desk, laptop workspace, iron/ironing board, free cribs/infant beds
Desk, laptop workspace, iron/ironing board, free cribs/infant beds
Free daily buffet breakfast

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Pool
  • 24/7 front desk
  • Laundry
$165
includes taxes & fees
Nov 23 - Nov 24

Explore the area

View in a map
500 Brisebois Crescent, Ottawa, Ontario, Ottawa, ON, K1E0A6
  • Place, Place D'Orleans Shopping Center
    ‪3 min walk‬
  • Place, Petrie Island Park
  • Place, University of Ottawa
    ‪11 min drive‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room

9.6 out of 10
Exceptional
(8 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(42 reviews)
  • 250 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

9.2 out of 10
Wonderful
(12 reviews)
  • 250 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(19 reviews)
  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

9.4 out of 10
Exceptional
(9 reviews)
  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Suite, 2 Queen Beds

9.2 out of 10
Wonderful
(55 reviews)
  • 500 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds (Extra Floor Space)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Suite, 2 Queen Beds (Extra Floor Space)

9.0 out of 10
Wonderful
(17 reviews)
  • 500 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications Accessible)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Roll-in Shower (Communications Accessible)

10.0 out of 10
Exceptional
(3 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Specialty)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Room (Specialty)

10.0 out of 10
Exceptional
(1 review)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Roll-in Shower (Communications Accessible)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Roll-in Shower (Communications Accessible)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Holiday Inn Ottawa East by IHG
  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
4.2 out of 5, Very Good, 1,263 reviews
Holiday Inn Ottawa East by IHG

About this property

Holiday Inn Express & Suites Ottawa East - Orleans by IHG

Hotel in Orleans
Along with an indoor pool, this hotel has a 24-hour fitness center and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and laundry facilities are onsite. Weekly housekeeping is available.
Holiday Inn Express & Suites Ottawa East - Orleans by IHG offers 103 accommodations with coffee/tea makers and irons/ironing boards. A pillow menu is available. Televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Ottawa hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Hair dryers and change of towels can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Holiday Inn Express & Suites Ottawa East - Orleans by IHG features an indoor pool and a 24-hour fitness center. Public areas are equipped with complimentary wired and wireless Internet access. This hotel offers access to a 24-hour business center and 3 meeting rooms. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 1367 square feet (127 square meters) include conference space. This business-friendly hotel also offers multilingual staff, complimentary newspapers in the lobby, and laundry facilities. Complimentary self parking is available on site.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of towels on request
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 1,367 square feet of conference space
  • 24-hour business center
  • 3 meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • Banquet hall
  • Built in 2014

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per accommodation, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: CAD 25 per accommodation, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector

We should mention

Pool access available from 7:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Ottawa East Orleans Hotel
Holiday Inn Express Orleans Hotel
Holiday Inn Express Ottawa East Orleans
Holiday Inn Express Orleans
Holiday Inn Express Suites Ottawa East Orleans
Holiday Inn Express Suites Ottawa East Orleans by IHG
Holiday Inn Express Suites Ottawa East Orleans an IHG Hotel
Holiday Inn Express & Suites Ottawa East - Orleans by IHG Hotel
Holiday Inn Express & Suites Ottawa East - Orleans by IHG Ottawa

Holiday Inn Express & Suites Ottawa East - Orleans by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 594 out of 1011 reviews
Rating 8 - Good. 306 out of 1011 reviews
Rating 6 - Okay. 56 out of 1011 reviews
Rating 4 - Poor. 25 out of 1011 reviews
Rating 2 - Terrible. 30 out of 1011 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sultana, Toronto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Jul 2025

10/10 Excellent

Joo-Hwa, North York

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Jul 2025

10/10 Excellent

Mathieu

Liked: Cleanliness, staff & service, property conditions & facilities
The room had two tv and was very clean and nice
Stayed 1 night in Jul 2025

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Malek

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Marifel

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Jul 2025

10/10 Excellent

Josiane

Liked: Cleanliness, staff & service, property conditions & facilities
Great place and awesome staff
Stayed 1 night in Jun 2025

10/10 Excellent

Malek

Stayed 2 nights in Jul 2025

10/10 Excellent

Frederick, Beverly Hills

Great Employees
Stayed 1 night in Jul 2025

6/10 Okay

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
AC was turning on every 5 minutes. I did not sleep from 4 till 8. Everything else was very good.
Stayed 1 night in Jul 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay.

Stayed a week. I was out every day in Ottawa. When I returned the room was done. Breakfast every morning was excellent, complimentary. Room was quiet, sheets were nice and soft. Down town was about a 20 minute drive, there was a large mall close to the hotel.
Stayed 6 nights in Jul 2025

10/10 Excellent

Koichi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool and excellent service
Stayed 1 night in Jul 2025

10/10 Excellent

Brigitte

Stayed 2 nights in Jul 2025

8/10 Good

Grace

Stayed 8 nights in Jun 2025

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The personnel at the front desk were just amazing. They took the time to greet while checking in. During my stay, they were more than helpful making sure my need were met. In addition, there was a lady cleaning at the gym. She was cleaning the place like she owns it. I got the impression she really like working there.
Stayed 4 nights in Jul 2025

4/10 Poor

Debra

Disappointing

We were disappointed with our overall stay. Check in when we arrived no one was at the desk at we had to wait, it was 9 pm, the attendant came from the back room, I waited approximately 10 minutes. Our room was cleaned and dirty towels left in the tub and no clean ones left. Maids tried to get in room at 8:25 am on a Sunday! Breakfast room is very busy long term residents at hotel allow children to run and make messes, makes for an unenjoyable start to your day. We have stayed many times but this may be our last after this say
Stayed 4 nights in Jul 2025

10/10 Excellent

Candice

Traveled with family
Liked: Amenities, property conditions & facilities
Great staff and location!
Stayed 2 nights in Jul 2025

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
All was excellent
Stayed 1 night in Jul 2025

10/10 Excellent

SUNDAY

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, good breakfast and friendly staff
Stayed 1 night in Jul 2025

10/10 Excellent

kifah

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Breakfast and serves very good
Stayed 3 nights in Jun 2025

10/10 Excellent

Shirley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Colleen, Keswick

Stayed 2 nights in Jun 2025

8/10 Good

Laurie

Traveled with group
Liked: Cleanliness, amenities
Good location and generally quiet and clean. Housekeeping staff only partly cleaned the room one night . There were no bathroom fans which was different.
Stayed 4 nights in Jun 2025

10/10 Excellent

Sylvie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Eric

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect!!
Stayed 2 nights in Jun 2025