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Holiday Inn Express & Suites Ottawa, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express & Suites Ottawa, an IHG Hotel

Exterior
Pool
Exterior
Desk, blackout drapes, iron/ironing board, free WiFi
Free toiletries, hair dryer, towels

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Gym
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Laundry

Explore the area

Map
2850 Columbus Street, Ottawa, IL, 61350
  • Dayton Ridge Golf Club
    3 min drive
  • Washington Square Park
    3 min drive
  • Appellate Court
    3 min drive
  • Peru, IL (VYS-Illinois Valley Regional)
    20 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility)

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible (Mobility)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible (Mobility)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible (Mobility)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Communications)

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed, Accessible (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed (& Sofa Bed)

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed (& Sofa Bed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Mobility)

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible (Mobility)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (& Sofa Bed)

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, Multiple Beds (& Sofa Bed)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible (Mobility)

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, Multiple Beds, Accessible (Mobility)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Exterior

Hampton Inn Ottawa (Starved Rock Area)

Pool
Hot Tub
Breakfast included
Pet friendly
4.6 out of 5, Wonderful, (612)
The price is $135
per night
$150 total
includes taxes & fees
Jan 6 - Jan 7
Hampton Inn Ottawa (Starved Rock Area)

About this property

Holiday Inn Express & Suites Ottawa, an IHG Hotel

Ottawa hotel with free breakfast
Along with a fitness center, this smoke-free hotel has a business center and a meeting room. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and a front-desk safe.
Holiday Inn Express & Suites Ottawa, an IHG Hotel offers 91 accommodations with iPod docking stations and complimentary newspapers. 32-inch flat-screen televisions come with cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Ottawa hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Wireless Internet access is complimentary. Business-related amenities consist of a business center and a meeting room. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a fitness center, a vending machine, and laundry facilities. Onsite self parking is complimentary.

Holiday Inn Express & Suites Ottawa, an IHG Hotel is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

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Holiday Inn Express & Suites Ottawa, an IHG Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 315 out of 426 reviews" "
Rating 8 - Good. 71 out of 426 reviews" "
Rating 6 - Okay. 19 out of 426 reviews" "
Rating 4 - Poor. 8 out of 426 reviews" "
Rating 2 - Terrible. 13 out of 426 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Larsen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Despite being fully booked, the front staff was very helpful and offered us a discount on future stays because there was a vent fan above the door in our room that was blowing noisily, apparently no way to turn it off! The room was clean and comfortable, we managed despite the noise from the vent.
Stayed 1 night in Aug 2024

10/10 Excellent

David, Fraser

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel for a night's stay while traveling thru. Coffee available in the morning (maybe all day, not sure). HVAC unit was a little loud, but did the job.
Stayed 1 night in Aug 2024

10/10 Excellent

Angie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient. Very close to dining and shopping opportunities. Very close to entertainment opportunities. Had some trouble getting into the parking lot according to google maps but that's probably more of a google maps issue.
Stayed 1 night in Aug 2024

8/10 Good

Cynthia

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

6/10 Okay

Kyler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lady working the front desk had a medical issue while I was checking in. I had to help assist her and call an ambulance for her. Then had to wait for another employee to show up to check me in
Stayed 1 night in Aug 2024

4/10 Poor

Teresa

Liked: Cleanliness
I was very disappointed at check in, I had requested a first floor room close to an exit. My husband is 76 years old and has difficulty walking even with his cane and he’s a heavy smoker. It was very inconvenient being put on 2nd floor and him negotiating the elevator. We will never return to this facility.
Stayed 1 night in Aug 2024

4/10 Poor

Kenneth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only received one room key for 3 people. Only one wash cloth, two towels, and no bath mat to step on out of the shower. The breakfast was very good.
Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Jon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is great! Breakfast was well supplied and good. We were very happy with our stay.
Stayed 2 nights in Aug 2024

10/10 Excellent

Larissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottawa Holiday Inn
Clean. Friendly staff. Yummy breakfast.
Stayed 1 night in Aug 2024

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in
Stayed 1 night in Jul 2024

10/10 Excellent

Diana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Jul 2024

10/10 Excellent

Joe, Valentine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was very helpful and accommodating. This is a very good place to stay off I-80.
Stayed 1 night in Jul 2024

10/10 Excellent

Janice

Stayed 1 night in Jul 2024

2/10 Terrible

Ashley

Disliked: Staff & service, property conditions & facilities
We were not given towels or bedding for the sofa when we checked into our hotel. We werent told the staff was behind and found out when we got to the room and there was a notice in the bathroom. We went back downstairs to ask for bedding and towels, were told we would get them delivered later. Went back to the room, hand soap was out. Called back to ask for hand soap too. Was told we would get that and towels/bedding delivered soon. Recieved a call from our room saying the lobby just got really busy. An hour later someone delivered bedding and shampoo, no towels and hand soap. They said they would be right back. An hour later we were delivered a pillow (we did not ask for) and hand soap, still now towels. Then later that night we were finally delivered some towels at around 11 that night, after checking in at 8:30. I dont blame the person that was trying to do everything, but if staff is that short and behind and rooms aren't ready dont make a room available. Breakfast was pretty good, there was warm food choices.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Michael

Liked: Staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Patrick

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ggreay place to stay. The staff was very friendly.
Stayed 1 night in Jul 2024

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Anthony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Rena

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff & very clean hotel. Perfect location and a quick drive to the state parks for hiking. A very unique area with many dining options.
Stayed 2 nights in Jul 2024

10/10 Excellent

Sean

Traveled with family
Liked: Staff & service, property conditions & facilities
Nothing to complain about, I mean nothing. from check-in to check out I literally had nothing to complain about. And that my friend doesn’t happen often, just ask my wife. But seriously, they get a 100 out of 100. Young man at the front desk was pleasant and professional, and everything about our stay was just perfect. Highly recommend this property. tell your staff to keep up the great work, Bravo! Sean
Stayed 1 night in Jul 2024

8/10 Good

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay for overnight family visit
Great location close to the interstate. Quick, friendly check in/check out. Helpful breakfast staff who made sure the items were replaced as needed. Room was comfortable and had adequate space. We did not use the pool or fitness areas but they appeared clean and well maintained. We would stay here again.
Stayed 1 night in Jul 2024