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Holiday Inn Hotel & Suites Ottawa Kanata by IHG

4.0 star property

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Photo gallery for Holiday Inn Hotel & Suites Ottawa Kanata by IHG

Exterior
Indoor pool, sun loungers
Egyptian cotton sheets, premium bedding, pillowtop beds, desk
Daily full breakfast for a fee
Free toiletries, hair dryer, towels, soap

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast available
  • Parking included
  • Housekeeping
  • Pet friendly
  • Laundry

Explore the area

Map
101 Kanata Avenue, Ottawa, ON, K2T1E6
  • Kanata Centrum Shopping Centre
    ‪8 min walk‬
  • Tanger Outlets
    ‪5 min drive‬
  • Canadian Tire Centre
    ‪5 min drive‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪26 min drive‬

Room options

View all photos for Premium Room, 1 King Bed, Corner (Premium Shower)

Premium Room, 1 King Bed, Corner (Premium Shower) | Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Premium Room, 1 King Bed, Corner (Premium Shower)

  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Corner

Suite, 1 King Bed with Sofa bed, Corner | Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Suite, 1 King Bed with Sofa bed, Corner

  • 355 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Standard Room, 2 Queen Beds

  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Roll-in Shower (Roll-In Shower)

Room, 1 King Bed, Roll-in Shower (Roll-In Shower) | Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Room, 1 King Bed, Roll-in Shower (Roll-In Shower)

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Standard Room

  • 269 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room

Exterior

Premium Room

  • 269 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, 1 King Bed, Mobility Accessible (Mobility, Accessible Tub)

Room, 1 King Bed, Mobility Accessible (Mobility, Accessible Tub) | Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Room, 1 King Bed, Mobility Accessible (Mobility, Accessible Tub)

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Suite, 1 King Bed with Sofa bed

  • 312 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

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  • Breakfast included
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The price is $142
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About this property

Holiday Inn Hotel & Suites Ottawa Kanata by IHG

4-star Ottawa hotel, connected to a shopping center in Kanata
An indoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference center, conference space, and concierge services.
Holiday Inn Hotel & Suites Ottawa Kanata by IHG offers 152 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 50-inch Smart televisions come with cable channels. Refrigerators and microwaves are provided.

This Ottawa hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The hotel offers a restaurant. Wired and wireless Internet access is complimentary. Holiday Inn Hotel & Suites Ottawa Kanata by IHG features an indoor pool and a 24-hour fitness center. Event facilities measuring 5000 square feet (465 square meters) include a conference center. This eco-certified hotel also offers multilingual staff, concierge services, and laundry facilities. Complimentary self parking is available on site, along with a car charging station.

Holiday Inn Hotel & Suites Ottawa Kanata by IHG is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM.
Chez Lionel - This brasserie specializes in French cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; CAD 20 to 30 for adults and CAD 12 to 15 for children
  • A restaurant

Restaurants on site

  • Chez Lionel

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping mall

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 7 meeting rooms
  • Conference center (5,000 square feet of space)

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Hardwood flooring in room
  • No elevator
  • Smooth flooring in room
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 9 floors
  • Ballroom
  • Banquet hall
  • Built in 1999
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Friday, and Saturday:
  • Indoor pool
The following facilities are closed on Monday, Tuesday, Wednesday, and Thursday:
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 40 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 20 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately CAD 20 to 30 for adults, and CAD 12 to 15 for children
  • Pet fee: CAD 40 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 823937

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Ottawa Kanata
Holiday Inn Ottawa Kanata

Holiday Inn Hotel & Suites Ottawa Kanata by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 625 out of 1002 reviews
Rating 8 - Good. 283 out of 1002 reviews
Rating 6 - Okay. 52 out of 1002 reviews
Rating 4 - Poor. 18 out of 1002 reviews
Rating 2 - Terrible. 24 out of 1002 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Shawn

Business traveler
Very clean loved the room kind people great parking and great food excellent people at restaurant
Stayed 1 night in Dec 2024

10/10 Excellent

Mark

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 1 night in Dec 2024

10/10 Excellent

Terry

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and courteous staff
Stayed 1 night in Dec 2024

8/10 Good

stephen

Stayed 2 nights in Dec 2024

10/10 Excellent

Nancy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean spot! Staff was super friendly upon check-in! Close to shopping and a night out. Would definitely stay there again!
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel, very clean, close to shops and restaurants. Staff very friendly
Stayed 1 night in Dec 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Angela

Booked for 4 adults but short on towels
Stayed 1 night in Dec 2024

10/10 Excellent

Dustin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional and accommodating staff!
Stayed 1 night in Nov 2024

10/10 Excellent

William

Stayed 3 nights in Nov 2024

2/10 Terrible

Jonathan

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
If you are looking for a quiet evening and night’s sleep, forget it. It’s a hub for kids hockey teams and they run and scream in the halls day and night. management refuses to address it in a meaningful way and basically said: too bad- we count on them for occupancy. This was our second and last try at this hotel.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Water pressure is terrible
Stayed 1 night in Nov 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Close the shops and the Canadian Tire Centre and Bruce Springsteen.
Stayed 2 nights in Nov 2024

10/10 Excellent

Kerri Lynn, Peterborough

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very smooth check-in. Spacious rooms & nice location. Excellent staff
Stayed 1 night in Nov 2024

10/10 Excellent

mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Aaron

Stayed 1 night in Nov 2024

10/10 Excellent

Todd

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect in Kanata
Great location in Ottawa West
Stayed 1 night in Nov 2024

10/10 Excellent

Renee

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff exceptional and very accommodating to our grpup
Stayed 1 night in Nov 2024

10/10 Excellent

Patrick

Traveled with group
Liked: Amenities
Room was clean. Check out was easy. Close to the bar we wanted to go to to see the band Signal Hill.
Stayed 1 night in Nov 2024

8/10 Good

Dan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, conveniently located to the Kanata Centrum. Restaurant chez Lionel in the hotel was excellent .
Stayed 1 night in Nov 2024

10/10 Excellent

Brian

Liked: Cleanliness
Stayed 2 nights in Nov 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. Stanley the robot was so helpful and fun!
Stayed 2 nights in Nov 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Nov 2024