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Holiday Inn Ottawa Dwtn - Parliament Hill by IHG

3.5 star property

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Photo gallery for Holiday Inn Ottawa Dwtn - Parliament Hill by IHG

Exterior
Property amenity
Point of interest
Lobby sitting area
Lobby sitting area

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Parking available
  • Pet friendly
  • Laundry
  • Gym
  • Air conditioning
$133
includes taxes & fees
Dec 14 - Dec 15

Explore the area

View in a map
402 Queen St, Ottawa, ON, K1R5A7
  • Place, Parliament Hill
    ‪13 min walk‬
  • Place, Rideau Canal
    ‪13 min walk‬
  • Place, Byward Market Square
    ‪20 min walk‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room

1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room

  • 275 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(43 reviews)
  • 275 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Communications, Roll-In Shower)

Standard Room, 1 Queen Bed, Accessible (Communications, Roll-In Shower) | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room, 1 Queen Bed, Accessible (Communications, Roll-In Shower)

  • 275 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(54 reviews)
  • 275 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 500 sq ft
  • Sleeps 4
  • 1 King Bed

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Exterior
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About this property

Holiday Inn Ottawa Dwtn - Parliament Hill by IHG

3.5-star hotel in Downtown Ottawa
This hotel features a fitness center, a snack bar/deli, and self parking. WiFi in public areas is free. Other amenities include a business center, dry cleaning, and laundry facilities. Housekeeping is available on request.
Holiday Inn Ottawa Dwtn - Parliament Hill by IHG offers 177 accommodations with laptop-compatible safes and complimentary newspapers. Pillowtop beds feature premium bedding. 52-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
The hotel offers a snack bar/deli. Wireless Internet access is complimentary. Business-related amenities at this 3.5-star property consist of a business center and 2 meeting rooms. This business-friendly hotel also offers a fitness center, laundry facilities, and dry cleaning/laundry services. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CAD 30 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 2 meeting rooms
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Built in 1983

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 52-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 50 lbs per pet
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: CAD 9.99 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: CAD 30 per day
  • Pet fee: CAD 25.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property requires the presence of the owner of the credit card used for the reservation at check-in.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ottawa Radisson
Ottawa Radisson Parliament Hill
Radisson Ottawa
Radisson Ottawa Parliament
Radisson Ottawa Parliament Hill
Radisson Parliament Hill
Radisson Parliament Hill Hotel
Radisson Parliament Hill Ottawa
Radisson Parliament Ottawa
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Radisson Ottawa Parliament Hill Hotel
Radisson Parliament Hill Hotel
Radisson Parliament Hill
Ottawa Radisson Ottawa Parliament Hill Hotel
Hotel Radisson Ottawa Parliament Hill
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Holiday Inn Dwtn Parliament Hill Hotel
Holiday Inn Ottawa Dwtn Parliament Hill
Holiday Inn Dwtn Parliament Hill
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Hotel Holiday Inn Ottawa Dwtn - Parliament Hill
Holiday Inn Ottawa Dwtn - Parliament Hill Ottawa
Radisson Ottawa Parliament Hill
Ottawa Dwtn Parliament Hill

Holiday Inn Ottawa Dwtn - Parliament Hill by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 421 out of 966 reviews
Rating 8 - Good. 347 out of 966 reviews
Rating 6 - Okay. 96 out of 966 reviews
Rating 4 - Poor. 57 out of 966 reviews
Rating 2 - Terrible. 45 out of 966 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Max

Stayed 2 nights in Aug 2025

6/10 Okay

Brian

Traveled with family and small children
Liked: Cleanliness, amenities
The property was ok. A bit too far from center for someone with limited mobility but all in all a good hotel. Breakfast is very slow as they dont have enough staff on at a Sunday
Stayed 2 nights in Aug 2025

6/10 Okay

Gilles

Liked: Cleanliness, staff & service, property conditions & facilities
Air conditioning was to load and room was very small. Pictures were not accurate to reality of hotel.
Stayed 1 night in Aug 2025

10/10 Excellent

Celine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

4/10 Poor

Ambikaiselvan

Traveled with family
Disliked: Cleanliness, amenities
I was not informed prior to my arrival that refugees were living in the units. This was a disappointment for me, as I booked expecting to stay in a regular hotel environment. Had I known this information in advance, I would not have booked this property. I believe it is important for guests to be made aware of such arrangements before confirming a reservation. I hope you take this feedback seriously and improve transparency for future guests.
Stayed 2 nights in Aug 2025

6/10 Okay

Marika

Liked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Skyler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our experience at the Holiday Inn in Downtown Ottawa was top notch from start to finish. Nicholas at the front desk was amazingly helpful when checking us in and definitely went above and beyond. The room was clean and stocked with all the amenities! The cleaning staff came in and thoroughly cleaned our room while we were out enjoying the city and were so warm and friendly! As was the gentleman who takes care of the elevators. This hotel will be our first pick when we visit Ottawa again. Thank you so much for a wonderful stay!
Stayed 2 nights in Aug 2025

10/10 Excellent

Louise

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Eugene

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort

Un séjour dans le luxe

Très propre et confortable
Stayed 1 night in Aug 2025

10/10 Excellent

Cindy Chan Co Yu

Stayed 2 nights in Aug 2025

4/10 Poor

Joni

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
The fire alarm was malfunctioning our second night and we had to evacuate at 3am and again at 4:30 am! Certainly not a great way to start off our vacation but the staff were as helpful as possible.
Stayed 2 nights in Jul 2025

10/10 Excellent

Connie

Was walking distance to downtown/parliament. Had soft pillows and nice bed. Spacious room and bathroom.
Stayed 1 night in Jul 2025

4/10 Poor

Yue

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel charged me $30 for parking, which they did not explain clearly in their price. Also, the hotel charged me about $10 extra for booking through Expedia. So don't book using Expedia if you can.
Stayed 1 night in Jul 2025

6/10 Okay

Colin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was either within walking distance or a 5-10 minute drive.
Stayed 1 night in Jul 2025

8/10 Good

Thomas

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Location - close to Bluesfest but inflated prices because of it. Also an extra fee for 4 people in a 2 - Queen room.
Stayed 1 night in Jul 2025

10/10 Excellent

David K

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Kreg

Liked: Cleanliness, staff & service
More parking for the hotel. It was full and people just parked wherever
Stayed 1 night in Jul 2025

10/10 Excellent

Scott

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 2 nights in Jul 2025

10/10 Excellent

Sylvain

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kelly was awesome

Amazing service in french or english! Method of payment included an higher deposit, but the experience in itself was great! Particular thanks to Kelly who was extra friendly and helpful! I will definitely go back there for routine with the girls just because of her!
Stayed 2 nights in Jul 2025

10/10 Excellent

Nelson

Stayed 3 nights in Jul 2025

2/10 Terrible

IDRIS

Stayed 1 night in Jul 2025

8/10 Good

Michael

Stayed 3 nights in Jun 2025

10/10 Excellent

Tyrone

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 2 nights in Jul 2025

10/10 Excellent

Kelly

Stayed 2 nights in Jul 2025