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Holiday Inn Ottawa East by IHG

3.0 star property

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Photo gallery for Holiday Inn Ottawa East by IHG

Exterior
Reception
Property amenity
Bar (on property)
Standard Room, 2 Queen Beds | 1 bedroom, in-room safe, desk, iron/ironing board

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • 24/7 front desk
  • Bar
$105
includes taxes & fees
Nov 9 - Nov 10

Explore the area

View in a map
1199 Joseph Cyr St, Ottawa, ON, K1J7T4
  • Place, University of Ottawa
    ‪3 min drive‬
  • Place, Rideau Canal
    ‪4 min drive‬
  • Place, Byward Market Square
    ‪6 min drive‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Room

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room

8.8 out of 10
Excellent
(15 reviews)
  • 330 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 1 Double Bed

View all photos for Standard Room, 1 King Bed (High Floor)

Standard Room, 1 King Bed (High Floor) | 1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed (High Floor)

9.0 out of 10
Wonderful
(57 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | 1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(121 reviews)
  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom

9.2 out of 10
Wonderful
(16 reviews)
  • 500 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom

7.6 out of 10
Good
(17 reviews)
  • 450 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Exterior
Holiday Inn Express & Suites Downtown Ottawa East by IHG
  • Pool
  • Breakfast included
  • Free WiFi
  • Air conditioning
4.3 out of 5, Excellent, 2,563 reviews
Holiday Inn Express & Suites Downtown Ottawa East by IHG

About this property

Holiday Inn Ottawa East by IHG

3-star hotel in Gloucester
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Holiday Inn Ottawa East by IHG offers 261 accommodations with safes and complimentary newspapers. A pillow menu is available. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

This Ottawa hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Holiday Inn Ottawa East by IHG features an indoor pool and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

This 3-star property offers access to a 24-hour business center and 8 meeting rooms. Event facilities measuring 8148 square feet (757 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Onsite self parking is complimentary.

Holiday Inn Ottawa East by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Myra's Bar and Kitchen - Onsite restaurant. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CAD 20 to 25 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Myra's Bar and Kitchen

Things to do

  • Bicycle rentals
  • Gym
  • Indoor pool

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 8 meeting rooms
  • 8,148 square feet of conference space

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • 100% renewable energy
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Administrative fee: CAD 2.18 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CAD 20 to 25 for adults, and CAD 0 to 25 for children
  • Pet fee: CAD 50 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses solar energy
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 5:30 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chimo
Chimo Hotel
Chimo Hotel Ottawa
Chimo Ottawa
Hotel Chimo
Holiday Inn Ottawa East Hotel
Holiday Inn Ottawa East

Holiday Inn Ottawa East by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 647 out of 1262 reviews
Rating 8 - Good. 351 out of 1262 reviews
Rating 6 - Okay. 136 out of 1262 reviews
Rating 4 - Poor. 56 out of 1262 reviews
Rating 2 - Terrible. 72 out of 1262 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Gardu

Traveled with family
Liked: Cleanliness, staff & service
Very good
Stayed 2 nights in Aug 2025

8/10 Good

Gabe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

L

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch.
Stayed 2 nights in Jul 2025

10/10 Excellent

Tabatha

Stayed 4 nights in Jul 2025

10/10 Excellent

Breanne

Traveled with family
Liked: Cleanliness, staff & service, amenities
Had a great stay!
Stayed 3 nights in Jul 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Kristen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buffet breakfast is well with the little extra. Facilities clean, rooms well appointed and comfortable. Staff friendly and welcoming.
Stayed 2 nights in Jul 2025

8/10 Good

Karen

Stayed 1 night in Jul 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Francois

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Tanya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Marissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Ming Hua

Business traveler
Liked: Cleanliness, staff & service
The washroom does not have an exhaust fan makes the room condition very poor.
Stayed 2 nights in Jul 2025

10/10 Excellent

Kandice

Liked: Cleanliness, staff & service, property conditions & facilities
Loved our stay. Would consider staying there again. Only thing it was missing was a continental breakfast included in the morning. Just something Coffee and an apple
Stayed 1 night in Jul 2025

10/10 Excellent

Ross

Traveled with family
Liked: Cleanliness, staff & service, amenities
Felt good staying here. Enjoyed the services
Stayed 5 nights in Jul 2025

10/10 Excellent

Adrian

Traveled with family
Liked: Amenities, property conditions & facilities
Great location, great staff.
Stayed 1 night in Jul 2025

10/10 Excellent

Faisal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

shatori

Lovely
Stayed 2 nights in Jul 2025

10/10 Excellent

Jacqueline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay here again

Great hotel and amazing staff. Love the location too. So convenient
Stayed 3 nights in Jul 2025

8/10 Good

Laura

Stayed 2 nights in Jul 2025

10/10 Excellent

Chris

Liked: Property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Theresa

Stayed 5 nights in Jul 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Elaine D

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Older hotel but well kept.
Stayed 1 night in Jul 2025

2/10 Terrible

Srishti

Liked: Staff & service
Disliked: Cleanliness
I stayed at Holiday Inn Ottawa East and had a mixed experience. The check-in was smooth and the staff were friendly and professional, which I appreciated. Unfortunately, the room itself didn’t meet expectations as it had a persistent bad odour, there was hair in the bathtub, and I even spotted a cockroach. When I raised the issue at checkout, the staff said they couldn’t do anything because I booked through Expedia. That explanation felt dismissive because regardless of how I booked, it’s the hotel that’s ultimately responsible for maintaining standards. I expected better cleanliness and accountability from a well-known chain, and I won’t be returning unless I’m assured these issues are being taken seriously.
Stayed 1 night in Jul 2025