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Homewood Suites by Hilton Ottawa Downtown

4.0 star property

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Photo gallery for Homewood Suites by Hilton Ottawa Downtown

Free daily buffet breakfast
Lobby
Lobby
Indoor pool
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Room service
  • Housekeeping
  • 24/7 front desk
$189
includes taxes & fees
Sep 14 - Sep 15

Explore the area

View in a map
361 Queen Street, Ottawa, ON, K1R 0C7
  • Parliament Hill
    ‪12 min walk‬
  • Byward Market Square
    ‪18 min walk‬
  • University of Ottawa
    ‪2 min drive‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪16 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed with Sofa bed, River View

Hypo-allergenic bedding, down comforters, Tempur-Pedic beds

Studio Suite, 1 King Bed with Sofa bed, River View

9.0 out of 10
Wonderful
(28 reviews)
  • River view
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Studio Suite, 1 King Bed

Hypo-allergenic bedding, down comforters, Tempur-Pedic beds

Studio Suite, 1 King Bed

9.6 out of 10
Exceptional
(18 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Hypo-allergenic bedding, down comforters, Tempur-Pedic beds

Suite, 1 Bedroom, Non Smoking

9.0 out of 10
Wonderful
(39 reviews)
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Hypo-allergenic bedding, down comforters, Tempur-Pedic beds

Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

8.8 out of 10
Excellent
(6 reviews)
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Exterior

Suite, 1 Bedroom

9.4 out of 10
Exceptional
(16 reviews)
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, down comforters, Tempur-Pedic beds

Studio Suite, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(173 reviews)
  • City view
  • Sleeps 4
  • 1 King Bed

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Exterior

Holiday Inn Express & Suites Downtown Ottawa East by IHG

  • Pool
  • Breakfast included
  • Free WiFi
  • Air conditioning
4.3 out of 5, Excellent, 2,457 reviews
Holiday Inn Express & Suites Downtown Ottawa East by IHG

About this property

Homewood Suites by Hilton Ottawa Downtown

4-star hotel in Downtown Ottawa
An indoor pool, a restaurant, and a 24-hour fitness center are available at this hotel. Free buffet breakfast, free WiFi in public areas, and a free manager's reception are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Homewood Suites by Hilton Ottawa Downtown offers 171 accommodations with laptop-compatible safes and coffee/tea makers. Tempur-Pedic beds feature down comforters. 50-inch flat-screen televisions come with premium cable channels. Accommodations at this 4-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Ottawa hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Homewood Suites by Hilton Ottawa Downtown features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests are offered a complimentary breakfast each morning and a complimentary manager's reception is offered on select days. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to a 24-hour business center and 4 meeting rooms. Event facilities measuring 4715 square feet (438 square meters) include conference space. This business-friendly hotel also offers laundry facilities, dry cleaning/laundry services, and room service (during limited hours). Onsite parking is available (surcharge), along with a car charging station.

Homewood Suites by Hilton Ottawa Downtown has designated areas for smoking.

Guests are offered a complimentary buffet breakfast each morning. A complimentary manager's reception is offered on select days.
Tulip Restaurant & Bar - This restaurant specializes in local cuisine and serves dinner only.
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (CAD 28.25 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A restaurant
  • Free manager's reception (select days)
  • Snack bar/deli

Restaurants on site

  • Tulip Restaurant & Bar

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 4 meeting rooms
  • 4,715 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Elevator (42 inch wide door)
  • Low-height electrical outlets in bathroom
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 17 floors
  • Banquet hall
  • Built in 2018
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Late-night room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 70 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Covered self parking fee: CAD 28.25 per night (in/out privileges)
  • Pet fee: CAD 70 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 6:00 AM to 11:00 PM
Parking height restrictions apply
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Homewood Suites Hilton Ottawa Downtown Aparthotel
Homewood Suites Hilton Ottawa Downtown
wood Suites Hilton Ottawa
Homewood Suites by Hilton Ottawa Downtown Hotel
Homewood Suites by Hilton Ottawa Downtown Ottawa
Homewood Suites by Hilton Ottawa Downtown Hotel Ottawa

Homewood Suites by Hilton Ottawa Downtown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 862 out of 1302 reviews
Rating 8 - Good. 298 out of 1302 reviews
Rating 6 - Okay. 80 out of 1302 reviews
Rating 4 - Poor. 35 out of 1302 reviews
Rating 2 - Terrible. 27 out of 1302 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Agata

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed for a weekend with my family. The staff are extremely professional and helpful. Breakfast is delicious especially the morning tacos ! It would be appreciated if the parking was included in the cost, that extra cost is not necessary and off putting.
Stayed 2 nights in Jun 2025

10/10 Excellent

Mark

Liked: Cleanliness
Stayed 1 night in Jun 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's got everything.
Stayed 2 nights in Jun 2025

10/10 Excellent

Shannon

Stayed 2 nights in Jun 2025

8/10 Good

Denyse

Stayed 2 nights in Jun 2025

8/10 Good

Thomas

Stayed 2 nights in May 2025

8/10 Good

Antonella

Liked: Amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Jean

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Doug

Traveled with family
Liked: Cleanliness, property conditions & facilities
The pool and gym area were great!
Stayed 1 night in May 2025

8/10 Good

Julita

Stayed 2 nights in May 2025

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are all so friendly and helpful ! The rooms are large and have everything you need Definitely will Stay here again!
Stayed 3 nights in May 2025

10/10 Excellent

JONG MIN

Stayed 1 night in May 2025

10/10 Excellent

David, WELLAND

Stayed 6 nights in May 2025

10/10 Excellent

Janis

Stayed 3 nights in May 2025

10/10 Excellent

Ricky

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to Parliament and other historical/ tourist attractions, my family and I enjoyed every moment in Canada. The amenities at this location are perfect for a family / couple stay, and the proximities of the stores and banks make it quite convenient too.
Stayed 6 nights in May 2025

10/10 Excellent

Elaine

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
very comfortable and welcoming The staff are excellent A special mention to Jeremy at the front desk, who is a credit to your hotel.
Stayed 2 nights in May 2025

10/10 Excellent

Wei

Stayed 2 nights in May 2025

8/10 Good

Jarrett

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Good breakfast included. Good views of the city. Clean and good gym.
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Great location, central to many tourist attractions, restaurants and shopping. Clean, well managed with friendly and personable staff.
Stayed 2 nights in May 2025

10/10 Excellent

Jonathan

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very good no complaints
Stayed 1 night in May 2025

10/10 Excellent

Olivier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Phillip, mississauga

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2025

6/10 Okay

Shantanu

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
overall I will give 3 star to the property because of the service provided by the hotel. The breakfast was till 9:30 am felt like I was back to school days instead on a vacation. And after you reach on time for the breakfast you need to wait in the line to get your room number listed on the waiting list for breakfast and after that you need to wait in the waiting area for half an hour before they call you for breakfast. Once you are seated and go to grab the breakfast then you will realize that half the things are over and there is a long queue for taking bread and waffle. I have stayed in so many hotels and this was the worst experience i had given the amount of money I am paying for my stay. Will not recommend the place to my friends.
Stayed 2 nights in May 2025

8/10 Good

Terry

Traveled with family
Liked: Cleanliness, staff & service, amenities
The sofa bed mattress was in bad condition.
Stayed 3 nights in May 2025

8/10 Good

Krishna Prasad Rao, Toronto

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 2 nights in May 2025