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Homewood Suites by Hilton Ottawa Downtown

4.0 star property

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Photo gallery for Homewood Suites by Hilton Ottawa Downtown

Free daily buffet breakfast
Property preview
Lobby
Indoor pool
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
$156
includes taxes & fees
Dec 20 - Dec 21

Explore the area

View in a map
361 Queen Street, Ottawa, ON, K1R 0C7
  • Place, Parliament Hill
    ‪12 min walk‬
  • Place, Rideau Canal
    ‪12 min walk‬
  • Place, Canadian War Museum
    ‪12 min walk‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪22 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, down comforters, Tempur-Pedic beds

Studio Suite, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(182 reviews)
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, River View

Hypo-allergenic bedding, down comforters, Tempur-Pedic beds

Studio Suite, 1 King Bed with Sofa bed, River View

9.0 out of 10
Wonderful
(30 reviews)
  • River view
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Hypo-allergenic bedding, down comforters, Tempur-Pedic beds

Suite, 1 Bedroom, Non Smoking

9.0 out of 10
Wonderful
(40 reviews)
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

View from room

Suite, 1 Bedroom

9.2 out of 10
Wonderful
(18 reviews)
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Hypo-allergenic bedding, down comforters, Tempur-Pedic beds

Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

8.8 out of 10
Excellent
(6 reviews)
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Hypo-allergenic bedding, down comforters, Tempur-Pedic beds

Studio Suite, 1 King Bed

9.8 out of 10
Exceptional
(23 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby
Hilton Garden Inn Ottawa Downtown
  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, 1,037 reviews
Hilton Garden Inn Ottawa Downtown

About this property

Homewood Suites by Hilton Ottawa Downtown

4-star hotel in Downtown Ottawa
An indoor pool, a restaurant, and a 24-hour fitness center are available at this hotel. Free buffet breakfast, free WiFi in public areas, and a free manager's reception are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Homewood Suites by Hilton Ottawa Downtown offers 171 accommodations with laptop-compatible safes and coffee/tea makers. Tempur-Pedic beds feature down comforters. 50-inch flat-screen televisions come with premium cable channels. Accommodations at this 4-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Ottawa hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Homewood Suites by Hilton Ottawa Downtown features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests are offered a complimentary breakfast each morning and a complimentary manager's reception is offered on select days. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to a 24-hour business center and 4 meeting rooms. Event facilities measuring 4715 square feet (438 square meters) include conference space. This business-friendly hotel also offers laundry facilities, dry cleaning/laundry services, and room service (during limited hours). Onsite parking is available (surcharge), along with a car charging station.

Homewood Suites by Hilton Ottawa Downtown has designated areas for smoking.

Guests are offered a complimentary buffet breakfast each morning. A complimentary manager's reception is offered on select days.
Tulip Restaurant & Bar - This restaurant specializes in local cuisine and serves dinner only.
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (CAD 28.25 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A restaurant
  • Free manager's reception (select days)
  • Snack bar/deli

Restaurants on site

  • Tulip Restaurant & Bar

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 4 meeting rooms
  • 4,715 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Elevator (42 inch wide door)
  • Low-height electrical outlets in bathroom
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 17 floors
  • Banquet hall
  • Built in 2018
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Late-night room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 70 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Covered self parking fee: CAD 28.25 per night (in/out privileges)
  • Pet fee: CAD 70 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 6:00 AM to 11:00 PM
Parking height restrictions apply
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Homewood Suites Hilton Ottawa Downtown Aparthotel
Homewood Suites Hilton Ottawa Downtown
wood Suites Hilton Ottawa
Homewood Suites by Hilton Ottawa Downtown Hotel
Homewood Suites by Hilton Ottawa Downtown Ottawa
Homewood Suites by Hilton Ottawa Downtown Hotel Ottawa

Homewood Suites by Hilton Ottawa Downtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 910 out of 1350 reviews
Rating 8 - Good. 309 out of 1350 reviews
Rating 6 - Okay. 80 out of 1350 reviews
Rating 4 - Poor. 26 out of 1350 reviews
Rating 2 - Terrible. 25 out of 1350 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Leo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was very friendly and the room is great. The mattress and the pillows can be more firm
Stayed 1 night in Aug 2025

10/10 Excellent

Linda

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My go To Hotel!
Stayed 1 night in Aug 2025

10/10 Excellent

Pardeep

Stayed 2 nights in Aug 2025

10/10 Excellent

Tinica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, very clean and elegant. The breakfast included was also good 👍
Stayed 1 night in Aug 2025

10/10 Excellent

Dyva Vara Krupa Prasad

Liked: Cleanliness, staff & service, property conditions & facilities
The property was awesome, lovely breakfast. I didn't like paying for parking. overall experience was excellent
Stayed 2 nights in Aug 2025

10/10 Excellent

Ryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast wasn't the best, but good. Location and staff were great, and always happy to help and provide great service
Stayed 3 nights in Aug 2025

10/10 Excellent

Ian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are big
Stayed 4 nights in Aug 2025

10/10 Excellent

Sakeena

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable bed and clean room
Stayed 2 nights in Aug 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff - very accommodating and kind, as always. This is my preferred hotel in Ottawa. I will be back!
Stayed 3 nights in Aug 2025

10/10 Excellent

Anya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

rahel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

8/10 Good

Min

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elevator waiting time is too long.
Stayed 3 nights in Aug 2025

8/10 Good

Bilal Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities
Stay was fine. Breakfast is good.
Stayed 1 night in Aug 2025

10/10 Excellent

Daehyun

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Marilyn

Stayed 1 night in Aug 2025

8/10 Good

Zaryab

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good but not so good

The parking is not free and should have been disclosed before booking. I also had the problem with wifi and the front desk gave me their IT helpdesk number instead you resolving at their end.
Stayed 2 nights in Aug 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
It was great. Would stay here again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Pierre

Traveled with family
Liked: Amenities
Great location, good breakfast and facilities.
Stayed 1 night in Aug 2025

10/10 Excellent

Steffi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fun times with family

Perfect for a family trip! The breakfast was nice and the kids loved to play by the pool. Very spacious room and comfy bed!
Stayed 4 nights in Aug 2025

10/10 Excellent

Zhenying

Traveled with family and small children
Liked: Amenities, property conditions & facilities
Clean and spacious room and parking. Walking distance to parliament and free walk street restaurants.
Stayed 2 nights in Aug 2025

10/10 Excellent

Carolina, St. Catharines

Liked: Cleanliness, staff & service, property conditions & facilities
Excelent
Stayed 2 nights in Aug 2025

8/10 Good

Sophy

Stayed 1 night in Aug 2025

10/10 Excellent

Tony, Toronto

Stayed 3 nights in Aug 2025

10/10 Excellent

Vishal, Elmira

Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay

Nice, clean, friendly staff, good breakfast.
Stayed 5 nights in Aug 2025