See all properties

Homewood Suites by Hilton Ottawa Downtown

4.0 star property

Choose dates to view prices

Photo gallery for Homewood Suites by Hilton Ottawa Downtown

Lobby
Lobby
Exterior
Indoor pool
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Room service
  • Breakfast included
  • 24/7 front desk
  • Pet friendly

Explore the area

Map
361 Queen Street, Ottawa, ON, K1R 0C7
  • Elgin Street
    ‪12 min walk‬
  • Canadian War Museum
    ‪14 min walk‬
  • National Arts Centre
    ‪15 min walk‬
  • Ottawa, ON (YRO-Ottawa-Rockcliffe)
    ‪19 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed

Hypo-allergenic bedding, down comforters, Tempur-Pedic beds

Studio Suite, 1 King Bed

  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Hypo-allergenic bedding, down comforters, Tempur-Pedic beds

Studio Suite, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Hypo-allergenic bedding, down comforters, Tempur-Pedic beds

Suite, 1 Bedroom, Non Smoking

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, down comforters, Tempur-Pedic beds

Studio Suite, 1 King Bed, Non Smoking

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Hypo-allergenic bedding, down comforters, Tempur-Pedic beds

Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Exterior

Suite, 1 Bedroom

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, down comforters, Tempur-Pedic beds

Studio Suite, 1 King Bed, Non Smoking

  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Lord Elgin Hotel

  • Pool
  • Hot Tub
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, (2244)
The price is $125
per night
$148 total
includes taxes & fees
Mar 6 - Mar 7
Lord Elgin Hotel

About this property

Homewood Suites by Hilton Ottawa Downtown

4-star hotel in Downtown Ottawa
An indoor pool, a restaurant, and a 24-hour fitness center are available at this hotel. Free buffet breakfast, free WiFi in public areas, and a free manager's reception are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Weekly housekeeping is available.
Homewood Suites by Hilton Ottawa Downtown offers 171 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations are furnished with queen sofa beds. Tempur-Pedic beds feature down comforters. 50-inch flat-screen televisions come with premium cable channels. Accommodations at this 4-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Ottawa hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Homewood Suites by Hilton Ottawa Downtown features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests are offered a complimentary breakfast each morning and a complimentary manager's reception is offered on select days. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to a 24-hour business center and 4 meeting rooms. Event facilities measuring 4715 square feet (438 square meters) include conference space. This business-friendly hotel also offers laundry facilities, dry cleaning/laundry services, and room service (during limited hours). Onsite parking is available (surcharge), along with a car charging station.

Homewood Suites by Hilton Ottawa Downtown has designated areas for smoking.

Guests are offered a complimentary buffet breakfast each morning. A complimentary manager's reception is offered on select days.
Tulip Restaurant & Bar - This restaurant specializes in local cuisine and serves dinner only.
Late night fare is available from room service (during limited hours).

Languages

English, French, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (CAD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A restaurant
  • Free manager's reception (select days)
  • Snack bar/deli

Restaurants on site

  • Tulip Restaurant & Bar

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 24-hour business center
  • 4 meeting rooms
  • 4,715 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Elevator (42 inch wide door)
  • Low-height electrical outlets in bathroom
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 17 floors
  • Banquet hall
  • Built in 2018
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Queen sofa bed
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Late-night room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 70 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Covered self parking fee: CAD 25.00 per night (in/out privileges)
  • Pet fee: CAD 70 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 6:00 AM to 11:00 PM
Parking height restrictions apply
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Homewood Suites Hilton Ottawa Downtown Aparthotel
Homewood Suites Hilton Ottawa Downtown
wood Suites Hilton Ottawa
Homewood Suites by Hilton Ottawa Downtown Hotel
Homewood Suites by Hilton Ottawa Downtown Ottawa
Homewood Suites by Hilton Ottawa Downtown Hotel Ottawa

Homewood Suites by Hilton Ottawa Downtown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 685 out of 1062 reviews
Rating 8 - Good. 237 out of 1062 reviews
Rating 6 - Okay. 76 out of 1062 reviews
Rating 4 - Poor. 39 out of 1062 reviews
Rating 2 - Terrible. 25 out of 1062 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Hina

Stayed 1 night in Oct 2024

10/10 Excellent

Si

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in Nov 2024

4/10 Poor

karen

Stayed 4 nights in Nov 2024

10/10 Excellent

Norman

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Location to see the sites
Weekend away with my 20yr old kids. Just running around our nation’s capital. The hotel location and amenities were perfect for our needs.
Stayed 2 nights in Nov 2024

8/10 Good

Keiko

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Jaydee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy to access
Stayed 2 nights in Nov 2024

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Jual

Liked: Cleanliness, staff & service, property conditions & facilities
From the moment we entered in to the time we checked out, everything felt like 5 star’s service. The staff was very friendly, room was clean, the fre break
Stayed 2 nights in Nov 2024

10/10 Excellent

Wesley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Enjoyable
Fantistic location and an excellent professional staff made our two-day family stay most enjoyable.
Stayed 2 nights in Nov 2024

10/10 Excellent

Melissa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with the family. Pool was wonderful. Can’t wait to come again
Stayed 4 nights in Nov 2024

8/10 Good

Senthuri

Stayed 2 nights in Nov 2024

10/10 Excellent

Melanie

Stayed 1 night in Nov 2024

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
OVA weekend
Nice place Great staff Underground parking!!
Stayed 2 nights in Nov 2024

10/10 Excellent

Carrie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Ernest, Guelph

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleanliness and space with good breakfast option. Was quite curious why the spoons at the breakfast were all soup spoon sizes. Was not the most user kid friendly but overall the stay was smmoth and great
Stayed 4 nights in Nov 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff at this hotel - sadly that is becoming less and less common so this was a pleasant surprise.
Stayed 2 nights in Nov 2024

8/10 Good

Ada

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location with free breakfast
Great location, close to the Parliament Hill. We can leave in the car in the parking garage until 6 pm on the day we check out. It was convenient for visiting the area. The free breakfast is great with good variety. My only complaint is that the ventilation was a bit loud in our room.
Stayed 1 night in Nov 2024

10/10 Excellent

Daniel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottawa stay
Clean, comfortable, restaurant and lounge were great. Friendly staff and great location for ease of business meetings downtown.
Stayed 4 nights in Oct 2024

2/10 Terrible

Shahab

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
We stayed for only a night on our way up to Northern Ontario. The bed was terrible, it was too soft, and we were so sore the day after with so much back pains. The staff were nice, the breakfast was good too.

10/10 Excellent

Raghbir

Liked: Cleanliness
Stayed 1 night in Oct 2024

6/10 Okay

Tobias

Business traveler, Traveled with partner
Disliked: Amenities, property conditions & facilities
There is no reason for this hotel to charge as much as it does. The rooms are shabby and show where a lot of poor attempts at repair have been made. Dirty room upon check in, dirty bathroom. Entire seventh floor smelled like weed. Loud neighbours and no staff to do anything. The breakfast buffet, although free, is disgusting. This is basically a motel.
Stayed 2 nights in Oct 2024

10/10 Excellent

Yuki

Stayed 1 night in Oct 2024

6/10 Okay

Stephen

Business traveler
Disliked: Amenities, property conditions & facilities
I have stayed there quite a bit because the parking is easy and its a good place for me to leave for work but there is something always wrong. This time the parking elevator was not working so you had to carry your things up (but nobody told you this at check-in or maybe I would have unloaded at the front entrance. Then one of the two elevators breaks down for a couple of days in the Hotel. I had nor body soap or gel in the bathroom and had to call for that as it was missing. The breakfast is getting smaller and smaller every time I go there so its cheaper to eat at Starbucks. The elevators always seem to be dirty inside and many common areas are not mopped up regularly. Time to find something new for business.
Stayed 7 nights in Oct 2024

10/10 Excellent

Kimberly

Stayed 2 nights in Aug 2024

10/10 Excellent

Marie-Eve

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024