Lord Elgin Hotel

4.0 star property

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Photo gallery for Lord Elgin Hotel

Exterior
Lobby sitting area
Marina
Exterior
Front of property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot Tub
  • Bar
  • Room service
  • Housekeeping
  • Breakfast available

Explore the area

Map
100 Elgin St, Ottawa, ON, K1P5K8
  • Elgin Street
    ‪1 min walk‬
  • National Arts Centre
    ‪2 min walk‬
  • Rideau Canal
    ‪3 min walk‬
  • Ottawa, ON (YRO-Ottawa-Rockcliffe)
    ‪15 min drive‬

Room options

Classic King Room

  • 205 sq ft
  • Sleeps 2
  • 1 King Bed

Park View Room, 1 King Bed

  • 205 sq ft
  • Sleeps 2
  • 1 King Bed

Classic Two Queen Room

  • 205 sq ft
  • Sleeps 4
  • 2 Queen Beds

Park View Room, 1 Queen Bed

  • 205 sq ft
  • Sleeps 2
  • 1 Queen Bed

Park View Room, 2 Queen Beds

  • 205 sq ft
  • Sleeps 4
  • 2 Queen Beds

Classic Queen Room

  • 205 sq ft
  • Sleeps 2
  • 1 Queen Bed

Elgin Class Executive Room, 1 King Bed

  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Lord Elgin Hotel

4-star hotel in Downtown Ottawa
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour health club. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a 24-hour business center are onsite.
Lord Elgin Hotel offers 355 accommodations with safes and coffee/tea makers. 42-inch flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Lord Elgin Hotel provides a 24-hour health club, a hot tub, and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a 24-hour business center and meeting rooms. This eco-certified hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Parking is available onsite for a surcharge.

Lord Elgin Hotel is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 11:00 AM and on weekends between 7:00 AM and 11:30 AM.
Lord Elgin Hotel has a restaurant on site.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (CAD 39 per day; includes in/out privileges)

Food and drink

  • Full breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:30 AM on weekends; CAD 4 to 32 for adults and CAD 4 to 21 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour health club
  • Bicycle storage
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room
  • TV in common areas

Family friendly

  • Free crib
  • In-room refrigerator
  • Indoor pool
  • Microwave on request

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Built in 1941
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 85
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately CAD 4 to 32 for adults, and CAD 4 to 21 for children
  • Valet parking fee: CAD 39 per day (in/out privileges)
  • Late check-out fee: CAD 85 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 6:30 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Elgin Hotel
Elgin Lord
Hotel Lord Elgin
Lord Elgin
Lord Elgin Hotel
Lord Elgin Hotel Ottawa
Lord Elgin Ottawa
Lord Elgin Hotel Hotel
Lord Elgin Hotel Ottawa
Lord Elgin Hotel Hotel Ottawa

Lord Elgin Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1380 out of 2254 reviews
Rating 8 - Good. 594 out of 2254 reviews
Rating 6 - Okay. 194 out of 2254 reviews
Rating 4 - Poor. 47 out of 2254 reviews
Rating 2 - Terrible. 39 out of 2254 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jonathan

Stayed 1 night in Nov 2024

2/10 Terrible

Graham

Traveled with partner
Liked: Cleanliness, staff & service
Staff was prompt and courteous. Valet Service was convenient. Room was clean But unfortunately our door did not seal properly and you could hear every noise in the hallway throughout the night.The room was very cold despite the windows being closed, and the heating turned to max, the fridge was also not working correctly and didn’t keep things cool. Pillows were about 2 inches thick so we used a towel for added comfort. The curtains were nice and dark I guess so we got a couple hours of sleep in the dead of night
Stayed 1 night in Nov 2024

10/10 Excellent

Ronald Wade

Stayed 6 nights in Oct 2024

8/10 Good

Stephen

Stayed 2 nights in Nov 2024

8/10 Good

Andrea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, fantastic restaurant in the hotel and rooms were very clean.
Stayed 1 night in Nov 2024

10/10 Excellent

robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb in every way. A luxury hotel from yesteryear, well maintained, spotless with terrific staff and reasonably priced for a luxury hotel. We will be back.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great downtown location!
The best part about this place is the location. It was within walking distance to a lot of great restaurants.
Stayed 2 nights in Nov 2024

6/10 Okay

SAYEEDA

Traveled with family and small children, Business traveler, Traveled with family
Rooms need alot of updating
Stayed 3 nights in Nov 2024

8/10 Good

Jonthan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is terrific.
Stayed 3 nights in Nov 2024

10/10 Excellent

Terence, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Stephen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
The only complaint is that I had to repeatedly request a breakfast request card rather than it being left by the cleaning staff.
Stayed 4 nights in Nov 2024

10/10 Excellent

Tsuiju, oakville

Stayed 1 night in Nov 2024

10/10 Excellent

Elizabeth

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Bhreigh

Stayed 2 nights in Oct 2024

8/10 Good

Peter, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Interior is dull, lacking in style. Disappointing for a property in this location and with this history. However, the property is clean, the Staff is excellent, everything is organized and efficient. It just lacks imagination.
Stayed 4 nights in Nov 2024

10/10 Excellent

Christophe

Stayed 3 nights in Oct 2024

8/10 Good

Carolyne

Liked: Cleanliness, staff & service, amenities
Only problem was inability to control room temperature
Stayed 3 nights in Nov 2024

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 3 nights in Nov 2024

8/10 Good

Alexei

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch hotel, conveniently located, good dining options around, clean rooms and good facilities. The phone in my room didn't workand they could do some touch ups (up arrow elevator 3rd floor). Will definitely be back, my favorite hotel in Ottawa so far.
Stayed 1 night in Nov 2024

10/10 Excellent

Diane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Only complaint is the thermostat is in the middle of the wall right behind the tv, very hard to operate
Stayed 2 nights in Nov 2024

10/10 Excellent

Roxana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Nov 2024