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Lord Elgin Hotel

4.0 star property

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Photo gallery for Lord Elgin Hotel

Exterior
Park View Room, 2 Queen Beds | View from room
Indoor pool
Park View Room, 1 King Bed | Park view
Gym

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Free WiFi
  • Air conditioning
$174
includes taxes & fees
Jan 1 - Jan 2, 2026

Explore the area

View in a map
100 Elgin St, Ottawa, ON, K1P5K8
  • Place, Rideau Canal
    ‪2 min walk‬
  • Place, Rideau Centre
    ‪5 min walk‬
  • Place, Parliament Hill
    ‪8 min walk‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪20 min drive‬

Room options

View all photos for Classic Two Queen Room

Classic Two Queen Room | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Classic Two Queen Room

8.8 out of 10
Excellent
(130 reviews)
  • 205 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Elgin Class Executive Room, 1 King Bed

Elgin Class Executive Room, 1 King Bed | Park view

Elgin Class Executive Room, 1 King Bed

9.4 out of 10
Exceptional
(19 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Park View Room, 2 Queen Beds

Park View Room, 2 Queen Beds | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Park View Room, 2 Queen Beds

9.0 out of 10
Wonderful
(74 reviews)
  • 205 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Park View Room, 1 Queen Bed

Eco-friendly toiletries, hair dryer, towels

Park View Room, 1 Queen Bed

9.2 out of 10
Wonderful
(59 reviews)
  • 205 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic King Room

Classic King Room | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Classic King Room

8.8 out of 10
Excellent
(54 reviews)
  • 205 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Park View Room, 1 King Bed

Park View Room, 1 King Bed | Park view

Park View Room, 1 King Bed

9.0 out of 10
Wonderful
(32 reviews)
  • 205 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Queen Room

Eco-friendly toiletries, hair dryer, towels

Classic Queen Room

9.0 out of 10
Wonderful
(249 reviews)
  • 205 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Lord Elgin Hotel

4-star hotel in Downtown Ottawa
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour health club. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a 24-hour business center are onsite.
Lord Elgin Hotel offers 355 accommodations with safes and coffee/tea makers. 42-inch flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Lord Elgin Hotel provides a 24-hour health club, a hot tub, and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a 24-hour business center and meeting rooms. This business-friendly hotel also offers a vending machine, multilingual staff, and tour/ticket assistance. Parking is available onsite for a surcharge.

Lord Elgin Hotel is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 11:00 AM and on weekends between 7:00 AM and 11:30 AM.
Lord Elgin Hotel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered valet parking on site (CAD 45 per day; includes in/out privileges)
  • Limited onsite valet parking

Food and drink

  • Full breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:30 AM on weekends; CAD 4 to 32 for adults and CAD 4 to 21 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour health club
  • Bicycle storage
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Microwave on request

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Built in 1941
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 85
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from July 2 2025 to January 31 2026 (completion date subject to change). The following areas are affected:
  • Business center
  • Exterior
  • Front desk
  • Lobby
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately CAD 4 to 32 for adults, and CAD 4 to 21 for children
  • Covered valet parking fee: CAD 45 per day (in/out privileges)
  • Late check-out fee: CAD 85 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 6:30 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Elgin Hotel
Elgin Lord
Hotel Lord Elgin
Lord Elgin
Lord Elgin Hotel
Lord Elgin Hotel Ottawa
Lord Elgin Ottawa
Lord Elgin Hotel Hotel
Lord Elgin Hotel Ottawa
Lord Elgin Hotel Hotel Ottawa

Lord Elgin Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1741 out of 2715 reviews
Rating 8 - Good. 666 out of 2715 reviews
Rating 6 - Okay. 214 out of 2715 reviews
Rating 4 - Poor. 58 out of 2715 reviews
Rating 2 - Terrible. 36 out of 2715 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

HEATHER

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Eleanor

Stayed 1 night in Sep 2025

4/10 Poor

Cheryl

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Beds were very comfortable and room nicely renovated. HVAC fan was stuck on and blew cold air on the bed. Temperature thermostat didn’t work. Propped door open in evening to let cool air in. Terrible old odor of the building on entrance. Lobby area is disgusting and needs renovations. Was some entrance renovation on doors but the entire Lobby area needs to be modernized with a renovation to eliminate the old building smell.
Stayed 3 nights in Sep 2025

10/10 Excellent

Nancianne

Liked: Cleanliness, staff & service, property conditions & facilities
The Confederation suite was soaked in history and quiet luxury. Very comfortable, very elegant decor.
Stayed 1 night in Sep 2025

6/10 Okay

Donna

Liked: Cleanliness, staff & service, amenities
It is under construction so you lose the historic vibe. my only reason to stay is because of its history. There is nothing extra special about hotel rooms. they are small, beds are ok. Service was ok not great. Example: No water bottles in rooms Location is good of going to events around there. Restaurant was nice but not exceptional. Hotel Is kept up nicely for its age. I parked across at the National arts centre for cheaper parking BUT not sure how safe it is walking underground late at night or early morning. I was a bit nervous.
Stayed 1 night in Sep 2025

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have only one complaint, the hotel is too cold
Stayed 2 nights in Sep 2025

8/10 Good

Adam

Stayed 1 night in Sep 2025

8/10 Good

Adam

Stayed 1 night in Sep 2025

10/10 Excellent

Monique

Traveled with family and small children
Liked: Cleanliness, staff & service
Great location and room. Pool and gym need to be updated
Stayed 2 nights in Aug 2025

10/10 Excellent

Carrie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, easy to get to. Close to NAC.
Stayed 1 night in Sep 2025

8/10 Good

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great emplacement
Stayed 2 nights in Jul 2025

10/10 Excellent

I-Chen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very convenient and walkable to nearby sightseeing spots (Parliament Hills, Byward Market, etc).The room is clean and quiet.
Stayed 2 nights in Sep 2025

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff, lovely room
Stayed 2 nights in Sep 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay!
Stayed 2 nights in Sep 2025

4/10 Poor

Jessie

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Room are very small, very dated, not worth the price. Would stay at other hotel for much cheaper. What end to try out this hotel for the history but not worth it. The service was exceptional, but room very disappointing for the price😩
Stayed 1 night in Sep 2025

10/10 Excellent

Laura, Gatineau

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The front desk person, at check in, didn't say hello, as I'm giving my last name for the reservation she cuts me off with "all I need is a piece of ID" no hello or welcome. In processing my visa, she added a deposit which is fine, bit said nothing. I had to ask why the amount for authorization was almost double.
Stayed 1 night in Sep 2025

4/10 Poor

Malinda

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Avery

Stayed 2 nights in Sep 2025

10/10 Excellent

David, Prince Frederick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Marthe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

I enjoyed my stay at the Lord Elgin Hotel. My room was huge for my just myself, which I appreciated after staying in hotels of much smaller size on the same trip. I appreciated the room service option for breakfast. The hotel is perfectly located to visit all the main attractions, nothing is far away. There are also some nice restaurants in the area. I was also happy to see that the gym had a decent level of equipment. I would just say that the entrance was not quite as grand as in the pictures. Also, it seems to be a popular hotel for locals from Ontario, so reception can get very busy.
Stayed 2 nights in Sep 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

6/10 Okay

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lord Elgin Stay

We were checked-in by Charlotte who was absolutely lovely. Our room was okay but a bit on the small side. The bed was small as was the bathroom which you could barely close the door. I guess city space is at a premium. The room was clean and had all the necessary amenities. On the 3rd night of our stay I noticed the room next door was a bit noisy but as I was able to get back to sleep I didn’t mind so much, however the last night of our stay was really noisy and continued for most of the night. The doors were being banged closed and they were in and out all night. It also sounded like furniture was being moved about. I was fully awake and could not get back to sleep from 5 am. Not good especially with a 5 hour train journey then an 2 hour drive ahead of us. I later realised from hearing someone with a radio entering that this room was being used by staff for whatever purpose. I reported this to the manager at the front desk as we checked out and she said that as I had booked through a ‘third party’ I.e. Hotels.com she couldn’t see the details of my booking and therefore couldn’t do anything at that time. She however assured me that once she had spoken with a senior manager she would reach out to me via email. At this time I’m still waiting for this email. The hotel and its restaurant, which we used a few times was good but this just spoiled what was otherwise a good experience.
Stayed 4 nights in Sep 2025

8/10 Good

Catherine

Stayed 1 night in Sep 2025