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Lord Elgin Hotel

4.0 star property

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Photo gallery for Lord Elgin Hotel

Lobby sitting area
Indoor pool
Exterior
Park View Room, 1 King Bed | Park view
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar

Explore the area

Map
100 Elgin St, Ottawa, ON, K1P5K8
  • Rideau Canal
    ‪2 min walk‬
  • Rideau Centre
    ‪5 min walk‬
  • Parliament Hill
    ‪8 min walk‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪16 min drive‬

Room options

View all photos for Classic King Room

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Classic King Room

  • 205 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Park View Room, 1 King Bed

Park View Room, 1 King Bed | Park view

Park View Room, 1 King Bed

  • 205 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Two Queen Room

Classic Two Queen Room | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Classic Two Queen Room

  • 205 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Park View Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Park View Room, 1 Queen Bed

  • 205 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Park View Room, 2 Queen Beds

Park View Room, 2 Queen Beds | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Park View Room, 2 Queen Beds

  • 205 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Queen Room

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Classic Queen Room

  • 205 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Elgin Class Executive Room, 1 King Bed

Elgin Class Executive Room, 1 King Bed | Park view

Elgin Class Executive Room, 1 King Bed

  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Lord Elgin Hotel

4-star hotel in Downtown Ottawa
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour health club. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a 24-hour business center are onsite.
Lord Elgin Hotel offers 355 accommodations with safes and coffee/tea makers. 42-inch flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Lord Elgin Hotel provides a 24-hour health club, a hot tub, and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a 24-hour business center and meeting rooms. This eco-certified hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Parking is available onsite for a surcharge.

Lord Elgin Hotel is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 11:00 AM and on weekends between 7:00 AM and 11:30 AM.
Lord Elgin Hotel has a restaurant on site.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (CAD 39 per day; includes in/out privileges)

Food and drink

  • Full breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:30 AM on weekends; CAD 4 to 32 for adults and CAD 4 to 21 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour health club
  • Bicycle storage
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Microwave on request

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Built in 1941
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 85
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from June 2 2025 to January 3 2026 (completion date subject to change). The following areas are affected:
  • Exterior
  • Front desk
  • Hallway
  • Lobby
  • Meeting facilities
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately CAD 4 to 32 for adults, and CAD 4 to 21 for children
  • Valet parking fee: CAD 39 per day (in/out privileges)
  • Late check-out fee: CAD 85 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 6:30 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Elgin Hotel
Elgin Lord
Hotel Lord Elgin
Lord Elgin
Lord Elgin Hotel
Lord Elgin Hotel Ottawa
Lord Elgin Ottawa
Lord Elgin Hotel Hotel
Lord Elgin Hotel Ottawa
Lord Elgin Hotel Hotel Ottawa

Lord Elgin Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1516 out of 2416 reviews
Rating 8 - Good. 608 out of 2416 reviews
Rating 6 - Okay. 206 out of 2416 reviews
Rating 4 - Poor. 46 out of 2416 reviews
Rating 2 - Terrible. 40 out of 2416 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jocelyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Easy walk to the canal for skating, great downtown location. Parking is a little inconvenient as there is only valet unless you want to park offsite. If you don’t plan on using your car, it’s fine. Otherwise, you need to plan ahead
Stayed 2 nights in Feb 2025

10/10 Excellent

Sarah

Stayed 1 night in Feb 2025

10/10 Excellent

Stacey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

We stayed in a beautiful room overlooking the park. Everybody we encountered in your establishment had a smile on their face well mannered well spoken. It was wonderful definitely will return.
Stayed 3 nights in Feb 2025

6/10 Okay

Gladys

Liked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful
Stayed 2 nights in Feb 2025

10/10 Excellent

Fredrick, Edmonton

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The environment was welcoming.
Stayed 2 nights in Feb 2025

10/10 Excellent

Daniel

Stayed 1 night in Feb 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Cam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As soon as we checked in the staff were helpful and friendly. The hotel is impressive and clean. The location was amazing for us being so close to everything we experienced.
Stayed 2 nights in Feb 2025

8/10 Good

Rene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is only vale parking for $40 tax per night. Otherwise you have to find alternate parking
Stayed 1 night in Feb 2025

4/10 Poor

Giedrius

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Very frustrating experience at the hotel. Your feedback highlights several important issues, including: Excessive Security Deposit: Asking for a deposit three times the room cost is quite unusual and can be off-putting for guests. Cleanliness: Dirty carpets in the lobby during your entire stay is unacceptable for any hotel, as first impressions matter. Parking Costs: Charging $40 per day for parking, especially when cheaper options are available nearby, can feel exploitative. Noise Issues: Loud flushing toilets can definitely disrupt the comfort of your stay, and privacy concerns with a sliding bathroom door without a lock Fairmont or Westin offer better services and quality for a similar price and realistic deposits. My recommendation to avoid this hotel seems well-founded based on my experience. Providing such detailed feedback can help potential guests make informed decisions. Thank you for sharing your thoughts!
Stayed 2 nights in Feb 2025

10/10 Excellent

Christina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and staff are great. I would only recommend you do valet parking. Not a lot of parking options other wise.
Stayed 2 nights in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Brittany

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff I interacted with were incredibly helpful and kind. Room was quiet and well equipped. Would definitely stay again
Stayed 1 night in Feb 2025

6/10 Okay

Kayla

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was awesome and so is the location. Unfortunately the pool was too dirty to use which was really disappointing since we paid extra for a pool we did not get to use.
Stayed 1 night in Feb 2025

10/10 Excellent

ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Maxine

Traveled with partner, Traveled with family
Liked: Amenities, property conditions & facilities
It was snowing a lot while we were there. They managed the snow really well.
Stayed 2 nights in Feb 2025

10/10 Excellent

Herminia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff made our anniversary trip extremely special! Amazing views from our room, special anniversary treat in our room and the restaurant in the hotel celebrated us too! The location was perfect and we walked everywhere! Thank you for everything!
Stayed 3 nights in Feb 2025

2/10 Terrible

Morteza

Stayed 2 nights in Feb 2025

8/10 Good

Walter

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is fine but like most things, it could use some freshening up.
Stayed 1 night in Feb 2025

8/10 Good

Heather

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Amanda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location! Very beautiful views and building!
Stayed 2 nights in Feb 2025

10/10 Excellent

Jeff

Stayed 6 nights in Feb 2025

10/10 Excellent

fraser

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

John, Timberlea

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very convenient to all sites downtown and rideau canal
Stayed 3 nights in Feb 2025