Ottawa Embassy Hotel & Suites

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ottawa Embassy Hotel & Suites

Executive Suite, 1 King Bed with Sofa bed | Living room | 37-inch flat-screen TV with cable/satellite channels, TV
Iron/ironing board, free cribs/infant beds, free WiFi, bed sheets
Front of property - evening/night
One Bedroom Suite 2 Queen Bed | Private kitchen | Coffee/tea maker
Bar (on property)

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Room service
  • Breakfast available

Explore the area

Map
25 Cartier St, Ottawa, ON, K2P1J2
  • Elgin Street
    1 min walk
  • Rideau Canal
    3 min walk
  • Ottawa City Hall
    7 min walk
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    18 min drive

Room options

Bachelor Suite 1 King Bed

  • 450 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

One Bedroom Suite 2 Queen Bed

  • 600 sq ft
  • Sleeps 4
  • 2 Queen Beds

Deluxe King Room

  • 350 sq ft
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 King Bed with Sofa bed

  • 750 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Bachelor Suite 2 Queen Bed

  • 450 sq ft
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 Queen Bed with Sofa bed

  • 450 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

  • 450 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Queen Room, 2 Queen Beds

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Ottawa Embassy Hotel & Suites

Hotel in Centretown
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a sauna, self parking, and a meeting room are onsite.
Ottawa Embassy Hotel & Suites offers 140 accommodations with complimentary newspapers and coffee/tea makers. Flat-screen televisions are featured in guestrooms.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.
Ottawa Embassy Hotel & Suites features a sauna and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This Ottawa hotel also offers a vending machine, multilingual staff, and complimentary newspapers in the lobby. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Ottawa Embassy Hotel & Suites is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Cooper's Creative Kitchen - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (CAD 30 per day)
  • Self parking on site (CAD 25 per day; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: CAD 14 to 20 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Cooper's Creative Kitchen

Things to do

  • Gym
  • Sauna

Family friendly

  • Free crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 11 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50.00 per accommodation, per stay, plus a deposit of CAD 250.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 35 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 14 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 14 to 20 per person
  • Self parking fee: CAD 25.00 per day (in/out privileges)
  • Nearby parking fee: CAD 30 per day(180 ft away; open 24 hours)
  • Pet deposit: CAD 250.00 per stay
  • Pet fee: CAD 50.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

Property is also known as

Embassy Hotel Ottawa
Embassy Ottawa
Ottawa Embassy Hotel
Ottawa Embassy
Embassy Hotel Suites
Ottawa Embassy & Suites Ottawa
Ottawa Embassy Hotel & Suites Hotel
Ottawa Embassy Hotel & Suites Ottawa
Ottawa Embassy Hotel & Suites Hotel Ottawa

Ottawa Embassy Hotel & Suites Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 490 out of 1117 reviews" "
Rating 8 - Good. 348 out of 1117 reviews" "
Rating 6 - Okay. 154 out of 1117 reviews" "
Rating 4 - Poor. 66 out of 1117 reviews" "
Rating 2 - Terrible. 59 out of 1117 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Venkata Naga Kiran

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Just a 10 min walk to parliament hill and all the attractions in downtown Ottawa. Really loved our stay. Really loved our stay. The check in and check out process was smooth. Clean rooms with all the amenities needed in the kitchen. They have paid parking(outside and garage) for $25 with in and out privileges. Overall, we really liked our stay at the Embassy hotel.
Stayed 1 night in Aug 2024

6/10 Okay

Natasha

Traveled with family and small children, Traveled with partner
Disliked: Amenities
Nice property but needs to be properly maintained there was only one elevator working during our stay, bathroom towels weren’t clean and wish there was more options for dining as the one dining area their menu was so limited.
Stayed 1 night in Aug 2024

10/10 Excellent

jimmy tze lam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk staff and room cleaning Were amazing..
Stayed 2 nights in Aug 2024

8/10 Good

Delyan

Stayed 2 nights in Aug 2024

6/10 Okay

Adam

Traveled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Overall it's a good place for the price but just have a few areas to improve: suite doors slam when closing rather than gently shut; 1 elevator was out of service; staircases are confusing as one side leads to the entrance and the other doesn't.
Stayed 1 night in Aug 2024

8/10 Good

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entrance from the roadway to the property is not the smoothest incline. Otherwise the entire property is clean and fresh, providing a comfortable stay.
Stayed 1 night in Aug 2024

10/10 Excellent

bantu

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities, room comfort
Nice place
Beautiful room great location. Only suggestion is if you want parking on site come a little early. Plenty of offsite parking for reasonable rate within a 10 min walk however.
Stayed 1 night in Aug 2024

4/10 Poor

Thava

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jean-Francois

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, nice and clean super comfy bed and recently updated. Great value for your money at this hotel.
Stayed 1 night in Aug 2024

8/10 Good

laarni

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
clean, friendly
Stayed 2 nights in Aug 2024

2/10 Terrible

alaa

Traveled with family
Disliked: Amenities
The hotel room not so clean and the AC so loud not only my room. I found out every room in this hotel. The AC is so loud we asked for the service room to check the noise and they say sorry that’s for every room when you go to bed just turn it off so this is how the solve the problem. Anyhow, I don’t recommend this place. There is many hotels in the same area, maybe it’s better, but the area it’s good centre to walk to the parliament and other shopping
Stayed 3 nights in Aug 2024

8/10 Good

Setareh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Khaled

Liked: Staff & service
Stuff is very kind. Rooms are not very convenient
Stayed 1 night in Aug 2024

10/10 Excellent

Denis

Liked: Amenities
Nic property
Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Don’t fall for the pictures
First, a great location. Downtown but off the main streets, so quiet. Near the canal and walkable to a lot of downtown Ottawa. Recently renovated, yes. But the work is quite badly done. Pictures look fine. Real life looks rougher. The nicest part of the place is the hallways on each floor. From there, downhill. One elevator out of service meant an agonizingly slow traverse from lobby to room. Staff were unsure when it would be fixed as it had already been out of service so long. We had a “luxury” one bedroom suite — ie a corner room. The entry foyer and living room were huge, just a bit rough around the edges — literally. Unfortunately the tiny bathroom and bedroom were hard to navigate. The bedroom offers no space to unpack clothes or even to open two suitcases. For a suite hotel, this is a big miss. Doors open into doors and the. The bed frame took us out at the shins more than once as we tried to navigate the space. The tiny bathroom has very little space to move and not a lot of room to put one’s toiletries. Again, in a suite hotel, a miss. Balcony was unusable — it was covered in filth and mildew. Windows also needed a deep clean and blinds needed replacing. Kitchen is minimally equipped and suffered the worst of the cheap renovation. Glassware and dishes were spartan and stuck to the cabinet paint. We were simply not comfortable so we left after one night. For the same price one can stay in much less depressing surroundings downtown.
Stayed 5 nights in Aug 2024

10/10 Excellent

Celine

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional and courteous staff
Stayed 1 night in Aug 2024

2/10 Terrible

Ryleah

Stayed 1 night in Aug 2024

6/10 Okay

Samantha

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Hao

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Jong Suh

Liked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Laura

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt welcome from the moment we checked in until we checked out. Room was very spacious and clean. Perfect for our family. Would definitely recommend and stay here again
Stayed 2 nights in Aug 2024

6/10 Okay

Paul

Traveled with family
Liked: Cleanliness, staff & service, room comfort
A decent place, but for the $ it SHOULD be better
A really nicely appointed room. There is good & bad to this review though. We had a king suite, with a living room, kitchenette, bathroom and balcony. The beds were super cozy, and the bathroom was recently nicely renovated. The livingroom was spacious, and the kitchenette had everything you might need. Unfortunately the rooms need more attention to detail. There were no blankets for the beds (they DID eventually bring them!). The remote for the TV was broken (they DID replace it!). Other stuff? The balcony was grungy, with old metal chairs that no one would likely ever sit in. There were three burnt out lightbulbs in our suite (at this point I didn't even bother informing them any more). One of the elevators was out of service for our whole stay. Lonnnnng waits and 8-10 people squashed in the one working one every time. Parking costs SHOULD be better advertised, and/or included in the price, not appear as an 'optional' add-on. Who DOESN'T have a vehicle when visiting a city as a tourist? The location is awesome for downtown and easy walking to Parliament district, Sparks St, many pubs and restaurants, & Byward Market. A nice/safe place to stay. But as my title says, "For the money charged, it SHOULD be better than it is". If I could get a killer rate, I WOULD stay again despite the aesthetic & amenity issues.
Stayed 1 night in Aug 2024

8/10 Good

Cindy

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2024