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reStays Ottawa

4.0 star property

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Front of property
One Bedroom Penthouse | View from room
One Bedroom Suite Balcony | Private kitchen | Full-size fridge, microwave, oven, stovetop
1 bedroom, premium bedding, pillowtop beds, in-room safe
One Bedroom Penthouse | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Room service
  • Housekeeping

Explore the area

Map
101 Queen St, Ottawa, ON, K1P 5C7
  • Parliament Hill
    ‪5 min walk‬
  • Byward Market Square
    ‪10 min walk‬
  • University of Ottawa
    ‪12 min walk‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪16 min drive‬

Room options

View all photos for Junior Suite

Junior Suite | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Junior Suite

9.8 out of 10
Exceptional
(29 reviews)
  • 440 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Signature Large Two Bedroom Balcony

Signature Large Two Bedroom Balcony | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Signature Large Two Bedroom Balcony

10.0 out of 10
Exceptional
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive One-Bedroom Courtyard

Full-size fridge, microwave, oven, stovetop

Executive One-Bedroom Courtyard

9.6 out of 10
Exceptional
(16 reviews)
  • 750 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard One Bedroom Suite

1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard One Bedroom Suite

9.6 out of 10
Exceptional
(30 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium One Bedroom Balcony

1 bedroom, premium bedding, pillowtop beds, in-room safe

Premium One Bedroom Balcony

9.0 out of 10
Wonderful
(12 reviews)
  • 700 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Two Bedroom Suite Balcony

Two Bedroom Suite Balcony | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Two Bedroom Suite Balcony

9.4 out of 10
Exceptional
(3 reviews)
  • 1000 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for One Bedroom Suite Balcony

One Bedroom Suite Balcony | 1 bedroom, premium bedding, pillowtop beds, in-room safe

One Bedroom Suite Balcony

9.0 out of 10
Wonderful
(18 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About this property

reStays Ottawa

4-star hotel in Downtown Ottawa
A restaurant, a fitness center, and a sauna are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, concierge services, and dry cleaning.
ReStays Ottawa offers 111 accommodations with washers/dryers and espresso makers. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 55-inch Smart televisions come with premium satellite channels and Netflix. Accommodations at this 4-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

This Ottawa hotel provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.

Guests under 16 years old are not allowed in the fitness facility.

The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. ReStays Ottawa features a sauna and a fitness center. 2 meeting rooms are available. This Ottawa hotel also offers a terrace, a vending machine, and an arcade/game room. Limited onsite parking is available on a first-come, first-served basis (surcharge).

ReStays Ottawa is a smoke-free property.

Le Moulin de Provence - This bistro serves breakfast, brunch, lunch, and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (CAD 37 per day)
  • Limited onsite parking

Food and drink

  • A restaurant
  • Private picnics

Restaurants on site

  • Le Moulin de Provence

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Sauna
  • Shopping mall
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washer/dryer
  • Laundry facilities
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 2 meeting rooms

Outdoors

  • Terrace

Spa

  • Couples treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • 12 floors
  • 2 buildings
  • Banquet hall
  • Built in 2021
  • Smoking not allowed

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels
  • Netflix
  • Streaming services

Food and drink

  • Champagne service
  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen
  • Limited room service
  • Microwave
  • Oven
  • Paper towels
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Washer/dryer
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of CAD 300 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: CAD 37.00 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 16 years old are not allowed in the fitness facility

Property is also known as

Re Ottawa
reStay Ottawa
reStays Ottawa Hotel
reStays Ottawa Ottawa
reStays Ottawa Hotel Ottawa

reStays Ottawa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1171 out of 1426 reviews
Rating 8 - Good. 167 out of 1426 reviews
Rating 6 - Okay. 51 out of 1426 reviews
Rating 4 - Poor. 13 out of 1426 reviews
Rating 2 - Terrible. 24 out of 1426 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great experience

great location and room. Clean and comfortable. Staff friendly and helpful.
Stayed 2 nights in Apr 2025

10/10 Excellent

Amber

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Farzin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 3 nights in Mar 2025

6/10 Okay

Bahara

Business traveler
Disliked: Staff & service, property conditions & facilities
Incompetent staff to offer non true services that you end up paying for it without your consent and knowledge.
Stayed 2 nights in Mar 2025

10/10 Excellent

Wiktri

Stayed 1 night in Mar 2025

8/10 Good

brenda

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

AMY

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is always incredibly professional. Truly top notch people. The building, units, cleanliness, all 10, but the professionalism of the staff really stands out to me.
Stayed 1 night in Mar 2025

10/10 Excellent

Logan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centralized Beautiful
Stayed 1 night in Mar 2025

10/10 Excellent

Ji Hyun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and perfect location
Stayed 1 night in Mar 2025

10/10 Excellent

Tara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome , clean place to stay in the heart of Ottawa . Would definitely stay here again and would highly recommend. Staff were friendly and very accommodating
Stayed 4 nights in Mar 2025

6/10 Okay

Angelina

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
No TV is bedroom so we attempted to set up in the living room pull out. Had no extra linens for the pull out and attempted to call 6 times to front desk for linens to be sent up. Left a voicemail and everything, no replies. Woke up to banging and clanging outside at 5am. Probably would not stay again.
Stayed 1 night in Mar 2025

10/10 Excellent

Connor

Stayed 1 night in Mar 2025

10/10 Excellent

Zahra

Liked: Cleanliness, staff & service, property conditions & facilities
The guy at the front desk offered us a free upgrade, which was highly appreciated. Thank you!
Stayed 1 night in Mar 2025

10/10 Excellent

Ashif

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern and efficiently designed!👍
Stayed 1 night in Mar 2025

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
It's the only place I stay in Ottawa. Always consistently clean, quiet, affordable and perfectly located to walk anywhere!
Stayed 1 night in Mar 2025

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The client service was outstanding and the property was really nice.
Stayed 1 night in Feb 2025

2/10 Terrible

Resul

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Heating wasn’t on and I couldn’t turn it on either. I froze to sleep
Stayed 1 night in Feb 2025

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Benes

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Tim

Stayed 2 nights in Mar 2025

10/10 Excellent

Cynthia, Groton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Being right downtown is amz
Stayed 1 night in Mar 2025

10/10 Excellent

Katsirakeron

Stayed 1 night in Mar 2025

10/10 Excellent

Sylvester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing, felt very cozy and relaxed during my stay. Will be visiting again soon
Stayed 1 night in Mar 2025

10/10 Excellent

Elisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025