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reStays Ottawa

4.0 star property

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One Bedroom Suite Balcony | Private kitchen | Full-size fridge, microwave, oven, stovetop
One Bedroom Penthouse | View from room
Premium bedding, pillowtop beds, in-room safe, laptop workspace
Reception
One Bedroom Penthouse | Premium bedding, pillowtop beds, in-room safe, laptop workspace

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
101 Queen St, Ottawa, ON, K1P 5C7
  • Parliament Hill
    ‪6 min walk‬
  • Byward Market Square
    ‪11 min walk‬
  • University of Ottawa
    ‪12 min walk‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪21 min drive‬

Room options

View all photos for Junior Suite

Junior Suite | Premium bedding, pillowtop beds, in-room safe, laptop workspace

Junior Suite

  • 440 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Signature Large Two Bedroom Balcony

Signature Large Two Bedroom Balcony | Premium bedding, pillowtop beds, in-room safe, laptop workspace

Signature Large Two Bedroom Balcony

  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive One-Bedroom Courtyard

Full-size fridge, microwave, oven, stovetop

Executive One-Bedroom Courtyard

  • 750 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard One Bedroom Suite

Premium bedding, pillowtop beds, in-room safe, laptop workspace

Standard One Bedroom Suite

  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium One Bedroom Balcony

Premium bedding, pillowtop beds, in-room safe, laptop workspace

Premium One Bedroom Balcony

  • City view
  • 700 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Two Bedroom Suite Balcony

Two Bedroom Suite Balcony | Premium bedding, pillowtop beds, in-room safe, laptop workspace

Two Bedroom Suite Balcony

  • 1000 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for One Bedroom Suite Balcony

One Bedroom Suite Balcony | Premium bedding, pillowtop beds, in-room safe, laptop workspace

One Bedroom Suite Balcony

  • Sleeps 2
  • 1 Queen Bed

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About this property

reStays Ottawa

4-star hotel in Downtown Ottawa
A restaurant, a fitness center, and a sauna are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, concierge services, and dry cleaning.
ReStays Ottawa offers 111 accommodations with washers/dryers and espresso makers. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 55-inch Smart televisions come with premium satellite channels and Netflix. Accommodations at this 4-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

This Ottawa hotel provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.
The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. ReStays Ottawa features a sauna and a fitness center. 2 meeting rooms are available. This Ottawa hotel also offers a terrace, a vending machine, and an arcade/game room. Limited onsite parking is available on a first-come, first-served basis (surcharge).

ReStays Ottawa is a smoke-free property.

Le Moulin de Provence - This bistro serves breakfast, brunch, lunch, and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (CAD 37 per day)
  • Limited onsite parking

Food and drink

  • A restaurant
  • Private picnics

Restaurants on site

  • Le Moulin de Provence

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Sauna
  • Shopping mall
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washer/dryer
  • Laundry facilities
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 2 meeting rooms

Outdoors

  • Terrace

Spa

  • Couples treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • 12 floors
  • 2 buildings
  • Banquet hall
  • Built in 2021
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels
  • Netflix
  • Streaming services

Food and drink

  • Champagne service
  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen
  • Limited room service
  • Microwave
  • Oven
  • Paper towels
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Washer/dryer
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of CAD 300 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: CAD 37.00 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector and a security system

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply

Property is also known as

Re Ottawa
reStay Ottawa
reStays Ottawa Hotel
reStays Ottawa Ottawa
reStays Ottawa Hotel Ottawa

reStays Ottawa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1136 out of 1399 reviews
Rating 8 - Good. 170 out of 1399 reviews
Rating 6 - Okay. 54 out of 1399 reviews
Rating 4 - Poor. 14 out of 1399 reviews
Rating 2 - Terrible. 25 out of 1399 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Mathieu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
Perfect location, free upgrade, the room fit perfectly for all our need
Stayed 2 nights in Jan 2025

10/10 Excellent

Donna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk clerk Josh was excellent. Genuine, and helpful with advice. Was able to accommodate our early arrival. A great ambassador for the hotel.
Stayed 1 night in Dec 2024

10/10 Excellent

Kade

Stayed 1 night in Jan 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Fadi

Stayed 1 night in Jan 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Hussein

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Doug, Fergus

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location and the rooms were amazing. Spacious and clean.
Stayed 1 night in Jan 2025

10/10 Excellent

Tao

Stayed 1 night in Dec 2024

10/10 Excellent

Sebastian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accommodating staff, nice facility, and great location
Stayed 1 night in Dec 2024

10/10 Excellent

Deannah

Liked: Cleanliness, staff & service, property conditions & facilities
Such an amazing stay, concierge was top notch. Worth the stay!!
Stayed 2 nights in Dec 2024

8/10 Good

Matt

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Apartment was a good location for the main sights in Ottawa.
Stayed 5 nights in Dec 2024

8/10 Good

Samantha

Stayed 1 night in Dec 2024

10/10 Excellent

Ming Fei

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Great room. Close to city center.
Stayed 2 nights in Dec 2024

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Dec 2024

10/10 Excellent

Frank

Stayed 2 nights in Dec 2024

10/10 Excellent

Man

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Doug, Fergus

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Spacious rooms with easy parking. Access to Downtown and Byward Market. Room was clean and hotel was very safe.
Stayed 2 nights in Dec 2024

10/10 Excellent

HANI, North York

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an amazing experience. Stayed for two nights and will definitely be there when I am in Ottawa. Friendly staff, clean suite, everything is available, hot water and warm rooms. I was there December 30 to Jan 1 and planning for spring break to be there
Stayed 2 nights in Dec 2024

10/10 Excellent

François

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Jonathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
reStays was perfect! Marc at the front desk answered all of our questions and pointed us in the right direction. We were upgraded and the room/suite was fantastic. I will be recommending this place for all friends and family the come to Ottawa.
Stayed 1 night in Dec 2024

10/10 Excellent

Tim

Traveled with family
Liked: Cleanliness, staff & service
Excellent front desk employees. Very helpful.
Stayed 2 nights in Dec 2024

10/10 Excellent

nat

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and easy to get around if you have a car, uber or walking. I love the room I stayed in and will definitely be back for sure. I also felt very safe.
Stayed 2 nights in Dec 2024