reStays Ottawa

4.0 star property

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Front of property
One Bedroom Suite Balcony | Private kitchen | Full-size fridge, microwave, oven, stovetop
Premium bedding, pillowtop beds, in-room safe, laptop workspace
One Bedroom Penthouse | Premium bedding, pillowtop beds, in-room safe, laptop workspace
One Bedroom Penthouse | View from room

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
101 Queen St, Ottawa, ON, K1P 5C7
  • Parliament Hill
    ‪5 min walk‬
  • Byward Market Square
    ‪10 min walk‬
  • University of Ottawa
    ‪12 min walk‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪16 min drive‬

Room options

Junior Suite

  • 440 sq ft
  • Sleeps 2
  • 1 Queen Bed

Signature Large Two Bedroom Balcony

  • Sleeps 4
  • 2 Queen Beds

Executive One-Bedroom Courtyard

  • 750 sq ft
  • Sleeps 3
  • 1 Queen Bed

Standard One Bedroom Suite

  • Sleeps 3
  • 1 Queen Bed

Premium One Bedroom Balcony

  • 700 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Two Bedroom Suite Balcony

  • 1000 sq ft
  • Sleeps 4
  • 2 Queen Beds

One Bedroom Suite Balcony

  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

reStays Ottawa

4-star hotel in Downtown Ottawa
A restaurant, a fitness center, and a sauna are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, concierge services, and dry cleaning.
ReStays Ottawa offers 111 accommodations with washers/dryers and espresso makers. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 55-inch Smart televisions come with premium satellite channels and Netflix. Accommodations at this 4-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

This Ottawa hotel provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.
The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. ReStays Ottawa features a sauna and a fitness center. 2 meeting rooms are available. This Ottawa hotel also offers a terrace, a vending machine, and an arcade/game room. Limited onsite parking is available on a first-come, first-served basis (surcharge).

ReStays Ottawa is a smoke-free property.

Le Moulin de Provence - This bistro serves breakfast, brunch, lunch, and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (CAD 37 per day)
  • Limited onsite parking

Food and drink

  • A restaurant
  • Private picnics

Restaurants on site

  • Le Moulin de Provence

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Sauna
  • Shopping mall
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washer/dryer
  • Laundry facilities
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 2 meeting rooms

Outdoors

  • Terrace

Spa

  • Couples treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • 12 floors
  • 2 buildings
  • Banquet hall
  • Built in 2021
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels
  • Netflix
  • Streaming services

Food and drink

  • Champagne service
  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen
  • Limited room service
  • Microwave
  • Oven
  • Paper towels
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Washer/dryer
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of CAD 300 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: CAD 37.00 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector and a security system

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply

Property is also known as

Re Ottawa
reStay Ottawa
reStays Ottawa Hotel
reStays Ottawa Ottawa
reStays Ottawa Hotel Ottawa

reStays Ottawa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1160 out of 1420 reviews
Rating 8 - Good. 169 out of 1420 reviews
Rating 6 - Okay. 53 out of 1420 reviews
Rating 4 - Poor. 14 out of 1420 reviews
Rating 2 - Terrible. 24 out of 1420 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Elisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Cheryl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing amenities in the room. Very clean. Super comfortable bed
Stayed 1 night in Feb 2025

10/10 Excellent

Craig

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Return stay

Second time I’ve stayed there in the last couple of months. It’s my preferred place to stay in Ottawa now. Fantastic rooms, close to everything downtown and excellent service.
Stayed 6 nights in Feb 2025

10/10 Excellent

DAVID

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A genuine pleasure to stay

I love staying at reStays, it's one of my favourite places to book in the world. Staff is always super pleasant, beds are fantastic and the rooms are amazing. You can't ask for a better location downtown, close to government and business meeting spots as well as fantastic amenities. PS - love, love the washer/dryers in every unit. Makes travel so much easier.
Stayed 2 nights in Feb 2025

10/10 Excellent

Vasiliki

Stayed 4 nights in Feb 2025

10/10 Excellent

Mohit

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice and convenient stay!!
Stayed 2 nights in Feb 2025

10/10 Excellent

Krista, Stouffville

Liked: Cleanliness, staff & service, property conditions & facilities
It's a great place to stay!
Stayed 1 night in Feb 2025

10/10 Excellent

Donny

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great stay
Stayed 2 nights in Feb 2025

10/10 Excellent

Ari

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Feb 2025

8/10 Good

Josee

Liked: Cleanliness
Stayed 2 nights in Feb 2025

10/10 Excellent

Amanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was super clean even with all the snow and the staff were so accommodating.
Stayed 3 nights in Feb 2025

10/10 Excellent

Tim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff n wonderful place
Stayed 2 nights in Feb 2025

6/10 Okay

Cory

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great location! Parking is conveinient once you check in but going from parking garage to front desk to check in is a bit of a hassle. I satyed for 4 nights, no housekeeping. Shower pressure not the greatest.
Stayed 4 nights in Feb 2025

10/10 Excellent

viraj

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice to stay and everything else near by so if a person want to see the attractions they can go anytime by walk
Stayed 1 night in Feb 2025

10/10 Excellent

Ari

Stayed 2 nights in Feb 2025

10/10 Excellent

roger g

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we liked having a kitchen. only constructive feedback i would share is to have a regular drip coffee machine available in each room. i'm not a fan of those nexpresso machines.
Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities

Very pretty

Kind staff
Stayed 1 night in Feb 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Skating on the Rideau

This hotel was perfect. All downtown Ottawa attractions were walkable. Winterlude right outside doorway. Highly recommend this hotel if you’re staying in Ottawa.
Stayed 3 nights in Feb 2025

10/10 Excellent

Boris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay

Stayed 2 nights in Jan 2025

10/10 Excellent

Nazifa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Alexis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great - right in the center of town walkable to all the main areas. Liked having the large space in our room. Beds and pillows were a little stiff - preference element - but other than that we enjoyed our stay.
Stayed 2 nights in Jan 2025

10/10 Excellent

Amanbeer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff amazing rooms
Stayed 2 nights in Jan 2025

6/10 Okay

lisanne

Liked: Cleanliness

Je n’y retournerai pas.

Ambiance propre mais froide.Payer plus pour avoir un balcon et fumer,mais arriver à l’hôtel on apprend que c’est interdit.Pas d’endroit clairement indiqué à l’extérieur pour fumer.La télé n’est pas à la vue dans le lit et canapé de faux cuir très froid sans confort pour regarder la télé.
Stayed 1 night in Jan 2025

4/10 Poor

Bryce V

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
TV not working properly and same with coffee machine
Stayed 1 night in Jan 2025