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reStays Ottawa

4.0 star property

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Photo gallery for reStays Ottawa

Front of property
Lounge
Two Bedroom Suite Balcony | Premium bedding, pillowtop beds, in-room safe, laptop workspace
One Bedroom Penthouse | Premium bedding, pillowtop beds, in-room safe, laptop workspace
One Bedroom Suite Balcony | Private kitchen | Full-size fridge, microwave, oven, stovetop

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Room service
  • Housekeeping
  • 24/7 front desk
  • Parking available
  • Gym
  • Air conditioning

Explore the area

Map
101 Queen St, Ottawa, ON, K1P 5C7
  • Parliament Hill
    ‪6 min walk‬
  • Byward Market Square
    ‪11 min walk‬
  • University of Ottawa
    ‪12 min walk‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪21 min drive‬

Room options

View all photos for Junior Suite

Junior Suite | Premium bedding, pillowtop beds, in-room safe, laptop workspace

Junior Suite

  • 440 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Signature Large Two Bedroom Balcony

Signature Large Two Bedroom Balcony | Premium bedding, pillowtop beds, in-room safe, laptop workspace

Signature Large Two Bedroom Balcony

  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive One-Bedroom Courtyard

Full-size fridge, microwave, oven, stovetop

Executive One-Bedroom Courtyard

  • 750 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard One Bedroom Suite

Premium bedding, pillowtop beds, in-room safe, laptop workspace

Standard One Bedroom Suite

  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium One Bedroom Balcony

Premium bedding, pillowtop beds, in-room safe, laptop workspace

Premium One Bedroom Balcony

  • 700 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Two Bedroom Suite Balcony

Two Bedroom Suite Balcony | Premium bedding, pillowtop beds, in-room safe, laptop workspace

Two Bedroom Suite Balcony

  • 1000 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for One Bedroom Suite Balcony

One Bedroom Suite Balcony | Premium bedding, pillowtop beds, in-room safe, laptop workspace

One Bedroom Suite Balcony

  • Sleeps 2
  • 1 Queen Bed

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Exterior

Lord Elgin Hotel

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  • Hot Tub
  • Free WiFi
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4.5 out of 5, Wonderful, (2345)
The price is $142
per night
$168 total
includes taxes & fees
Apr 4 - Apr 5
Lord Elgin Hotel

About this property

reStays Ottawa

4-star hotel in Downtown Ottawa
A restaurant, a fitness center, and a sauna are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, concierge services, and dry cleaning.
ReStays Ottawa offers 111 accommodations with washers/dryers and espresso makers. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 55-inch Smart televisions come with premium satellite channels and Netflix. Accommodations at this 4-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

This Ottawa hotel provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.
The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. ReStays Ottawa features a sauna and a fitness center. 2 meeting rooms are available. This Ottawa hotel also offers a terrace, a vending machine, and an arcade/game room. Limited onsite parking is available on a first-come, first-served basis (surcharge).

ReStays Ottawa is a smoke-free property.

Le Moulin de Provence - This bistro serves breakfast, brunch, lunch, and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (CAD 37 per day)
  • Limited onsite parking

Food and drink

  • A restaurant
  • Private picnics

Restaurants on site

  • Le Moulin de Provence

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Sauna
  • Shopping mall
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washer/dryer
  • Laundry facilities
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 2 meeting rooms

Outdoors

  • Terrace

Spa

  • Couples treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • 12 floors
  • 2 buildings
  • Banquet hall
  • Built in 2021
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels
  • Netflix
  • Streaming services

Food and drink

  • Champagne service
  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen
  • Limited room service
  • Microwave
  • Oven
  • Paper towels
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Washer/dryer
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of CAD 300 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: CAD 37.00 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector and a security system

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply

Property is also known as

Re Ottawa
reStay Ottawa
reStays Ottawa Hotel
reStays Ottawa Ottawa
reStays Ottawa Hotel Ottawa

reStays Ottawa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1127 out of 1388 reviews
Rating 8 - Good. 169 out of 1388 reviews
Rating 6 - Okay. 53 out of 1388 reviews
Rating 4 - Poor. 14 out of 1388 reviews
Rating 2 - Terrible. 25 out of 1388 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Rohit

Stayed 6 nights in Nov 2024

10/10 Excellent

Bozena

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended!
Stayed 2 nights in Dec 2024

8/10 Good

Neil

Stayed 2 nights in Dec 2024

6/10 Okay

Joby

Business traveler, Traveled with partner
The ratings for this room were very high so I was dissapointed by a few things like the weak fan in the bathroom, dysfunctional bedroom closet doors, small stiff couch, lack of noise insulation (from traffic especially), no duvet cover (also duvet too hot), and no TV in the bedroom (only in other room)
Stayed 3 nights in Dec 2024

10/10 Excellent

Eduardo Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place with friendly helpful staff
Stayed 4 nights in Dec 2024

8/10 Good

Jason

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No black out blinds and low flow shower heads.
Stayed 1 night in Dec 2024

10/10 Excellent

Caitlin

Liked: Cleanliness, staff & service, property conditions & facilities
Love this condo style hotel! It was perfect and felt at home.
Stayed 1 night in Dec 2024

10/10 Excellent

Dan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful design and layout of the rooms. One of my favourite I have ever stayed in.
Stayed 1 night in Dec 2024

10/10 Excellent

David

Liked: Amenities
This was a really beautiful place to stay . Concierge was excellent, room clean and modern we loved it. Will definitely be back
Stayed 1 night in Dec 2024

8/10 Good

Paul

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Annie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super nice, room was very clean. Will definitely stay again.
Stayed 2 nights in Dec 2024

10/10 Excellent

Craig

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceeds epectations for the price
Picked the place because it was close for my meetings on Sparks. Incredibly surprised how nice it was compared to other hotels I’ve stayed at in the area. Clean, modern and lots of room. Plus I got a free upgrade. From desk staff were friendly and helpful. The SKy Lounge was a bit weird. I thought it was a bar, but it’s just a space with a view of Parliament. I think they rent it for occassions. Still, fantastic view. Will be staying here again.
Stayed 3 nights in Dec 2024

8/10 Good

Joey

Stayed 1 night in Nov 2024

10/10 Excellent

P. C. K

Stayed 2 nights in Nov 2024

10/10 Excellent

Shen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very comfortable stay.
Stayed 3 nights in Dec 2024

8/10 Good

Chris, Ajax

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Daniel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great building - NEW!!
Stayed 1 night in Dec 2024

10/10 Excellent

Elaina M

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so friendly and the room was clean.
Stayed 4 nights in Dec 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrific property, very condo-style. Great staff, good access to attractions and transit. Could have used maybe some form of cooking oil in the kitchen?
Stayed 3 nights in Dec 2024

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceeded our expectations
Stayed 2 nights in Dec 2024

10/10 Excellent

Michelle

Liked: Cleanliness, property conditions & facilities, room comfort
Surpassed all expectations
Stayed 2 nights in Dec 2024

10/10 Excellent

Jason

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time staying here, and we loved it. The room was spacious, clean, with a great layout. The two gents at the desk at check-in were excellent as well. We will definitely stay here again.
Stayed 1 night in Dec 2024

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property with top notch staff!
Stayed 1 night in Dec 2024