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reStays Ottawa

4.0 star property

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Front of property
Heritage Loft | Living area | 55-inch TV with satellite channels, streaming services
Signature Two-Bedroom with Firepit | Private kitchen | Full-size fridge, microwave, oven, stovetop
Two Bedroom Suite - Sparks Tower | Premium bedding, pillowtop beds, in-room safe, laptop workspace
Two Bedroom Suite Balcony | Premium bedding, pillowtop beds, in-room safe, laptop workspace

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Air conditioning
  • Business services
$184
includes taxes & fees
Mar 1 - Mar 2

Explore the area

View in a map
101 Queen St, Ottawa, ON, K1P 5C7
  • Place, Rideau Canal
    ‪3 min walk‬
  • Place, Parliament Hill
    ‪5 min walk‬
  • Place, National Arts Centre
    ‪5 min walk‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪22 min drive‬

Room options

View all photos for Two Bedroom Suite Balcony

Two Bedroom Suite Balcony | Premium bedding, pillowtop beds, in-room safe, laptop workspace

Two Bedroom Suite Balcony

9.4 out of 10
Exceptional
(3 reviews)
  • 1000 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for One Bedroom Suite Balcony

One Bedroom Suite Balcony | Premium bedding, pillowtop beds, in-room safe, laptop workspace

One Bedroom Suite Balcony

9.4 out of 10
Exceptional
(27 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium One Bedroom Balcony

Premium bedding, pillowtop beds, in-room safe, laptop workspace

Premium One Bedroom Balcony

9.2 out of 10
Wonderful
(13 reviews)
  • City view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive One-Bedroom Courtyard

Full-size fridge, microwave, oven, stovetop

Executive One-Bedroom Courtyard

9.6 out of 10
Exceptional
(17 reviews)
  • 750 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, pillowtop beds, in-room safe, laptop workspace

Junior Suite

9.8 out of 10
Exceptional
(38 reviews)
  • 440 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard One Bedroom Suite

Premium bedding, pillowtop beds, in-room safe, laptop workspace

Standard One Bedroom Suite

9.4 out of 10
Exceptional
(41 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Signature Large Two Bedroom Balcony

Signature Large Two Bedroom Balcony | Premium bedding, pillowtop beds, in-room safe, laptop workspace

Signature Large Two Bedroom Balcony

9.0 out of 10
Wonderful
(12 reviews)
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

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About this property

reStays Ottawa

4-star hotel in Downtown Ottawa
A restaurant, a fitness center, and a sauna are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, concierge services, and dry cleaning.
ReStays Ottawa offers 111 accommodations with washers/dryers and espresso makers. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. Premium satellite television is provided. Accommodations at this 4-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

This Ottawa hotel provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.

Guests under 16 years old are not allowed in the fitness facility.

The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. ReStays Ottawa features a sauna and a fitness center. 2 meeting rooms are available. This Ottawa hotel also offers a terrace, a vending machine, and concierge services. Limited onsite parking is available on a first-come, first-served basis (surcharge).

ReStays Ottawa is a smoke-free property.

Le Moulin de Provence - This bistro serves breakfast, brunch, lunch, and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (CAD 38 per day)
  • Limited onsite self parking

Food and drink

  • A restaurant
  • Private picnics

Restaurants on site

  • Le Moulin de Provence

Things to do

  • Bicycle storage
  • Bicycle tours
  • Billiards/pool table
  • Gym
  • Sauna
  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washer/dryer
  • Laundry facilities
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 2 meeting rooms

Outdoors

  • Terrace

Spa

  • Couples treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • 12 floors
  • 2 buildings
  • Banquet hall
  • Built in 2021
  • Smoking not allowed

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch TV with premium satellite channels
  • Streaming services

Food and drink

  • Champagne service
  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen
  • Limited room service
  • Microwave
  • Oven
  • Paper towels
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Washer/dryer
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of CAD 300 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: CAD 38.00 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 16 years old are not allowed in the fitness facility

Property is also known as

Re Ottawa
reStay Ottawa
reStays Ottawa Hotel
reStays Ottawa Ottawa
reStays Ottawa Hotel Ottawa

reStays Ottawa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1293 out of 1569 reviews
Rating 8 - Good. 169 out of 1569 reviews
Rating 6 - Okay. 61 out of 1569 reviews
Rating 4 - Poor. 15 out of 1569 reviews
Rating 2 - Terrible. 31 out of 1569 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Steven

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a very pleasant 3 night stay in a 1 bedroom courtyard apartment. It was very clean, quiet and comfortable. Its more of a large studio with the bedroom able to be separated by sliding partitions. There's a full kitchen and washer dryer, comfy bed and plenty of storage for longer stays. The staff are nice, friendly and efficient. The hotel is in an excellent position in the city with cafes, bars and most of the tourist sites easily walkable. There's secure parking available but it gets full quickly during business hours. Its a go to hotel for visiting Ottawa.
Stayed 3 nights in Oct 2025

10/10 Excellent

Rochelle

Liked: Cleanliness, amenities, property conditions & facilities
Exceeded expectations. Well maintained condo/suite in the heart of Ottawa. Attentive and knowledgeable staff, great amenities.
Stayed 4 nights in Oct 2025

10/10 Excellent

David, Saint-Ephrem

Business traveler
Liked: Cleanliness, property conditions & facilities
Tout etais parfait
Stayed 1 night in Oct 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities
Joshua at front desk was so welcoming and our suite was ready when we arrived. Our suite was perfect, clean and inviting.
Stayed 2 nights in Oct 2025

10/10 Excellent

Philippe

Traveled with family
Liked: Cleanliness, staff & service, amenities
Clean room, easy parking with charge station for ev’s. It was great!
Stayed 2 nights in Oct 2025

10/10 Excellent

David

Stayed 3 nights in Oct 2025

8/10 Good

Natalie

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Room cleanliness as top notch! Bath robe and amenities were luxurious. The full kitchen and washer & dryer made the experience feel homey. The only downside was the bed and pillow comfort. Way too firm and the pillows had chunks of filling that gave me a headache waking up.
Stayed 1 night in Oct 2025

10/10 Excellent

Sarwar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It would be good to provide disposable slippers, and toothpaste would be great.
Stayed 2 nights in Oct 2025

10/10 Excellent

shatori

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 2 nights in Oct 2025

10/10 Excellent

Elisabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great check in. Clean room :)
Stayed 1 night in Oct 2025

10/10 Excellent

Michelle

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place. Wonderful room.
Stayed 2 nights in Oct 2025

10/10 Excellent

Saeed, Thornhill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, good equipment in room
Stayed 1 night in Oct 2025

10/10 Excellent

Haidee

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, right in the heart of downtown
Stayed 3 nights in Oct 2025

6/10 Okay

Mauro

Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 2 nights in Oct 2025

8/10 Good

Matt

Stayed 2 nights in Oct 2025

10/10 Excellent

Michael, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

6/10 Okay

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We arrived to be told we had been upgraded and the room size and king bed were appreciated. The place was really clean though had a bad smell we mentioned later. The room was in the sparks building, not the one booked and directly over looked 20 feet away a massive hole that was being excavated and refilled. At no stage did the hotel mention this and so the upgrade had a severe cost every morning at 7am until 5pm, very underhand. The amenities in the hotel were good, the bed very comfortable, the sinks and shower had poor water pressure
Stayed 3 nights in Oct 2025

10/10 Excellent

Paul H.

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Everything was immaculate.More than pleased.Our room had kitchen and stocked with everything you would need.Highly recommend
Stayed 2 nights in Oct 2025

10/10 Excellent

Naved

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Stay - unfortunately only stayed one night. Mark and Alice were fantastic and ensured that my wife and I were comfortable and were available to answer questions. Definitely will return and hopefully stay longer.
Stayed 1 night in Oct 2025

10/10 Excellent

Marc

Stayed 2 nights in Oct 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and wouldn’t hesitate to recommend this to anyone. My only comments would be improve your WiFi (it was sometimes slow) and the television service I found inadequate. I found the Roku TV SO inept.
Stayed 6 nights in Oct 2025

10/10 Excellent

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we checked in to the moment we checked out our stay was fabulous! Josh gave a warm, friendly greeting and was very attentive to what we needed. The room is perfect as it felt like a home away from home. Big enough space to work in the hotel room, bring food back to have dinner or make our own breakfast. Parking was very convenient and everything we needed was within walking distance. Mark gave a great recommendation to a restaurant close by. Also at check out Josh was very hospitable. Very much recommended if you are looking a place that has home comfort. Every staff we came across was very friendly.
Stayed 3 nights in Oct 2025

10/10 Excellent

Steven, Toronto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property - huge room upgrade was a full size 2 bed, 2 full bath condo
Stayed 1 night in Oct 2025

10/10 Excellent

Melissa, Ancaster

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great visit as always!
Stayed 2 nights in Oct 2025

8/10 Good

Manuela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was good but what was really missing were black out curtains/blinds. It was bright in the evenings (lights from courtyard) and bright in the morning (early).
Stayed 3 nights in Oct 2025