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reStays Ottawa

4.0 star property

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Front of property
One Bedroom Penthouse | Premium bedding, pillowtop beds, in-room safe, laptop workspace
One Bedroom Suite Balcony | Private kitchen | Full-size fridge, microwave, oven, stovetop
Lounge
Premium bedding, pillowtop beds, in-room safe, laptop workspace

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Air conditioning
  • Business services
$182
includes taxes & fees
Jan 4 - Jan 5

Explore the area

View in a map
101 Queen St, Ottawa, ON, K1P 5C7
  • Place, Rideau Canal
    ‪3 min walk‬
  • Place, Parliament Hill
    ‪5 min walk‬
  • Place, National Arts Centre
    ‪5 min walk‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪22 min drive‬

Room options

View all photos for Two Bedroom Suite Balcony

Two Bedroom Suite Balcony | Premium bedding, pillowtop beds, in-room safe, laptop workspace

Two Bedroom Suite Balcony

9.4 out of 10
Exceptional
(3 reviews)
  • 1000 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for One Bedroom Suite Balcony

One Bedroom Suite Balcony | Premium bedding, pillowtop beds, in-room safe, laptop workspace

One Bedroom Suite Balcony

9.4 out of 10
Exceptional
(27 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium One Bedroom Balcony

Premium bedding, pillowtop beds, in-room safe, laptop workspace

Premium One Bedroom Balcony

9.2 out of 10
Wonderful
(13 reviews)
  • 700 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive One-Bedroom Courtyard

Full-size fridge, microwave, oven, stovetop

Executive One-Bedroom Courtyard

9.6 out of 10
Exceptional
(17 reviews)
  • 750 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, pillowtop beds, in-room safe, laptop workspace

Junior Suite

9.8 out of 10
Exceptional
(38 reviews)
  • 440 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard One Bedroom Suite

Premium bedding, pillowtop beds, in-room safe, laptop workspace

Standard One Bedroom Suite

9.4 out of 10
Exceptional
(41 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Signature Large Two Bedroom Balcony

Signature Large Two Bedroom Balcony | Premium bedding, pillowtop beds, in-room safe, laptop workspace

Signature Large Two Bedroom Balcony

9.0 out of 10
Wonderful
(12 reviews)
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

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About this property

reStays Ottawa

4-star hotel in Downtown Ottawa
A restaurant, a fitness center, and a sauna are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, concierge services, and dry cleaning.
ReStays Ottawa offers 111 accommodations with washers/dryers and espresso makers. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. Premium satellite television is provided. Accommodations at this 4-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

This Ottawa hotel provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.

Guests under 16 years old are not allowed in the fitness facility.

The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. ReStays Ottawa features a sauna and a fitness center. 2 meeting rooms are available. This Ottawa hotel also offers a terrace, a vending machine, and concierge services. Limited onsite parking is available on a first-come, first-served basis (surcharge).

ReStays Ottawa is a smoke-free property.

Le Moulin de Provence - This bistro serves breakfast, brunch, lunch, and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (CAD 37 per day)
  • Limited onsite self parking

Food and drink

  • A restaurant
  • Private picnics

Restaurants on site

  • Le Moulin de Provence

Things to do

  • Bicycle storage
  • Bicycle tours
  • Billiards/pool table
  • Gym
  • Sauna
  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washer/dryer
  • Laundry facilities
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 2 meeting rooms

Outdoors

  • Terrace

Spa

  • Couples treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • 12 floors
  • 2 buildings
  • Banquet hall
  • Built in 2021
  • Smoking not allowed

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch TV with premium satellite channels
  • Streaming services

Food and drink

  • Champagne service
  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen
  • Limited room service
  • Microwave
  • Oven
  • Paper towels
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Washer/dryer
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of CAD 300 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: CAD 37.00 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 16 years old are not allowed in the fitness facility

Property is also known as

Re Ottawa
reStay Ottawa
reStays Ottawa Hotel
reStays Ottawa Ottawa
reStays Ottawa Hotel Ottawa

reStays Ottawa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1279 out of 1556 reviews
Rating 8 - Good. 172 out of 1556 reviews
Rating 6 - Okay. 60 out of 1556 reviews
Rating 4 - Poor. 15 out of 1556 reviews
Rating 2 - Terrible. 30 out of 1556 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

2/10 Terrible

Natalya

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horribl
Stayed 1 night in Jul 2025

10/10 Excellent

Tristan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Super friendly staff and easily accessible to the rest of the city
Stayed 4 nights in Jun 2025

10/10 Excellent

Jon

Stayed 1 night in Sep 2025

8/10 Good

Barron

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well appointed, and very centrally located property close to all major attractions and subway. The kitchen could use a few more basic utensils to make it fully functional.
Stayed 5 nights in Sep 2025

2/10 Terrible

Michel

Disliked: Staff & service, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Bin Bin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at this residence hotel. The location is perfect, right in the heart of the city with easy access to everything. The building feels modern and elegant, and the lobby leaves a great first impression. The staff were friendly and professional, making the check-in smooth and welcoming. My room was clean, comfortable, and well-designed — exactly what I was hoping for. Overall, I was very satisfied with my stay and would definitely come back again.
Stayed 1 night in Sep 2025

10/10 Excellent

Earl, Ladysmith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing but top marks for this hotel. Great place to stay in excellent location. Great staff.
Stayed 3 nights in Sep 2025

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My husband and I enjoyed an overnight at reStays Ottawa. A very knowledgable and friendly staff greeted us at reception, to ensure an enjoyable stay. Location was within walking distance to many attractions, great restaurants and transit. After attending a local concert, the comfortable suite, complete with kitchenette, was a welcome retreat. Thanks for a lovely stay. On our next trip to downtown Ottawa, we will be sure to return.
Stayed 1 night in Sep 2025

10/10 Excellent

Siyu

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is fantastic and the staff members were really helpful.
Stayed 4 nights in Sep 2025

10/10 Excellent

James

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, with all the amenities! Full kitchen available. Rideau Mall just around the corner for some great shopping.
Stayed 1 night in Sep 2025

10/10 Excellent

Donna june

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff, great amenities, excellent location
Stayed 2 nights in Aug 2025

10/10 Excellent

Cathy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful place to stay. I will most definitely stay there again!
Stayed 5 nights in Sep 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great. Room was very spacious and clean. Didn't like that the glass door to patio can be easily opened from the outside. Also a leaking bathtub. Other than that it was gr a at
Stayed 4 nights in Sep 2025

10/10 Excellent

Cathy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Very clean, quiet and in a central location.
Stayed 2 nights in Sep 2025

10/10 Excellent

Anna Maria

Liked: Cleanliness, staff & service, property conditions & facilities
clean, comfortable and great staff
Stayed 1 night in Sep 2025

8/10 Good

Tony

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was good and front desk service was also good.
Stayed 4 nights in Sep 2025

10/10 Excellent

Soyun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place was amazing. I’ve never stayed somewhere so clean. The property itself and the room was so clean. The room was extremely quiet and well stocked. We loved the washer and dryer available in the room. We would definitely stay here again and recommend it.
Stayed 3 nights in Sep 2025

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very comfortable and in a great location
Stayed 3 nights in Sep 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and superb well appointed rooms
Stayed 3 nights in Sep 2025

10/10 Excellent

Siyu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff members are friendly and welcoming, and the gyn is great.
Stayed 3 nights in Sep 2025

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Sanjna

Stayed 1 night in Aug 2025

10/10 Excellent

Ling

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Nice staff. Highly recommended.
Stayed 1 night in Sep 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, very new and clean. Excellent facilities.
Stayed 2 nights in Sep 2025