Aparthotel

Residence & Conference Centre - Ottawa West

2.0 star property

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Front of property
Suite, 2 Bedrooms | Private kitchen | Full-size fridge, microwave
Suite, 2 Bedrooms | Private kitchen | Full-size fridge, microwave
Suite, 2 Bedrooms | Bathroom | Shower, free toiletries, towels
Suite, 2 Bedrooms | Private kitchen | Full-size fridge, microwave

Reviews

7.2 out of 10
Good

Apart-hotel

2 bedrooms1 bathroomSleeps 4500 sq ft

Popular amenities

  • Parking available
  • Kitchen
  • Outdoor Space
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

View in a map
1385 Woodroffe Ave., Ottawa, ON, K2G 1V8
  • Algonquin College
    ‪1 min walk‬
  • Nepean Sportsplex
    ‪5 min drive‬
  • Rideau Canal
    ‪7 min drive‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪13 min drive‬

Room options

Similar properties

About this property

Residence & Conference Centre - Ottawa West

Aparthotel in Nepean
This smoke-free aparthotel features self parking, laundry facilities, and a 24-hour front desk. WiFi in public areas is free. Additionally, a convenience store, a picnic area, and a TV in a common area are onsite. The apartment has 2 bedrooms and provides free WiFi and free wired Internet. Guests will find a kitchenette with a refrigerator and a microwave, as well as a dining area.
This aparthotel offers 525 air-conditioned accommodations with complimentary toiletries. Kitchenettes offer full-sized refrigerators/freezers, microwaves, and separate dining areas. Bathrooms include showers.

This Ottawa aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply).

This aparthotel features a vending machine, a picnic area, and laundry facilities. Wireless Internet access is complimentary. This Ottawa aparthotel also offers a convenience store, an ATM, and a television in a common area. Onsite parking is available (surcharge), along with a car charging station.

This aparthotel is a smoke-free property.

Property amenities

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (CAD 6.25 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site

Family friendly

  • Children stay free (see details)

Kitchenette

  • Full-sized refrigerator/freezer
  • Microwave

Bedrooms

  • 2 bedrooms
  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Shower
  • Towels provided

Living spaces

  • Separate dining area

Entertainment

  • TV in common areas

Outdoor areas

  • Picnic area

Laundry

  • Laundry facilities

Work spaces

  • Desk

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • ATM
  • Free local calls
  • Grocery/convenience store
  • Phone
  • Vending machine

Things to do

  • Billiards/pool table

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 1 building
  • 5 floors
  • 525 units
  • Built in 2003
  • Electric car charging station

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: CAD 6.25 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Residence Hotel Ottawa West
Residence Ottawa West
Algonquin College Residence Hotel Ottawa
Residence Conference Centre Ottawa West
& Conference Ottawa West
Residence Conference Centre Ottawa West
Residence & Conference Centre - Ottawa West Ottawa
Residence & Conference Centre - Ottawa West Aparthotel
Residence & Conference Centre - Ottawa West Aparthotel Ottawa

Reviews

Residence & Conference Centre - Ottawa West Reviews

7.2

Good

7.4/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 366 out of 1697 reviews
Rating 8 - Good. 611 out of 1697 reviews
Rating 6 - Okay. 393 out of 1697 reviews
Rating 4 - Poor. 165 out of 1697 reviews
Rating 2 - Terrible. 162 out of 1697 reviews

Reviews

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staying at ‘The Residence’ was convenient and comfortable. It was in close proximity to be Canadian Tire Centre, where the college held its graduation ceremony. As well, it’s walking distance to stores and restaurants. The room itself was two bedrooms with a kitchenette and washroom that had a standup shower. Towels, soap, shampoo, and bed linens were provided. Each room had a double bed, which was comfortable, and clean. Each room also had an open closet where you can hang stuff, and a desk with a bank of drawers where you could put clothes if you choose. The kitchenette had a full size fridge, microwave, and sink. No kitchen supplies, plates, cups, cutlery, etc. was provided. So pack your paper plates, napkins, and anything else you think you will need! There is no living room or TV, but it was not necessary for our stay. For those staying more than one night, you may want to bring your tablet and download a couple movies. ;-) Wi-Fi is also available here. Our only complaint is the parking situation. Though it was close, there was no designated wheelchair accessible parking (which we required). And it was a distance to carry all of our luggage. It’s not typical for your usual hotel, though I recognize this is not a “hotel”. All in all, it was a good experience! I’d recommend it for families of students, or anyone who has business in the local area.
Stayed 1 night in Jun 2025

8/10 Good

DANNY

Stayed 9 nights in Jun 2025

4/10 Poor

simranpreet

Traveled with family
Floor was sticky when we entered very poor mattress slept on floor for two consecutive nights no lights in the room just had a lamp dishwasher soap was missing in the kitchen.
Stayed 2 nights in Jun 2025

8/10 Good

James

Business traveler
Liked: Cleanliness
Clean, well appointed and friendly staff.
Stayed 1 night in Jun 2025

8/10 Good

Viral

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

4/10 Poor

Martijn, Cambridge

Traveled with partner
Liked: Cleanliness, property conditions & facilities
It would have been a nice stay, but there was a really bad smell in our suite, and the A/C was not working.
Stayed 1 night in Jun 2025

8/10 Good

Cees

Liked: Cleanliness, amenities, property conditions & facilities
Stay fine but no amenities such as coffee machine and television
Stayed 1 night in Jun 2025

2/10 Terrible

Yusuf

Stayed 2 nights in Jun 2025

2/10 Terrible

Katelyn

I didn’t even get to stay there as there was over an hour wait to just check in 😪 not sure if I’ll be charged or not but I’ll be calling Expedia today to explain
Stayed 1 night in Jun 2025

10/10 Excellent

Martha

Traveled with family
Liked: Cleanliness, room comfort
very clean and staffs were welcoming
Stayed 1 night in Jun 2025

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities
good stay helpful staff
Stayed 2 nights in Jun 2025

10/10 Excellent

Gregory

Traveled with family
Liked: Room comfort
Great place. Closeby you find all what a traveler needs. Good choice
Stayed 2 nights in Jun 2025

2/10 Terrible

Gabriel

Disliked: Cleanliness, amenities, property conditions & facilities
“Parking available” Is exactly the wording on the description. But actually it means parking is NOT included. When i came to the residence, i found out i need to pay for parking. So why “Parking available” is mentioned if you don’t have it! According to this example, it could be limousine available, it could be excursion available, it could be anything i can find in the market is available. Obviously, “parking available” is misleading and dishonest. I booked for two nights, and i paid for parking upon arrival. However, I can only pay one night for non-disclosure reason. So i paid anyway and go back to my vacation plan. The next day i went out in early morning and came back at 3pm. And i got a parking ticket $100 at 3:49pm. I talked to the attendant about this. And she talked like a lawyer and said it is written on the receipt that park until 11am. I ask if anything she can help to solve this situation. She said she cannot do anything because the parking is from the city of Ottawa. I need to call the city and nothing is responsible from Residence and Conference Centre! Residence and Conference Centre DON’T has parking. The parking is city parking. So that is why i cannot purchase two nights parking even though i booked for two nights. If they provide you the number to call limousine from airport, is that means limousine available? Absolutely NO! They don’t take responsibility or liability from that. So “PARKING AVAILABLE” is dishonest. I am going to tell everyone not go
Stayed 2 nights in Jun 2025

10/10 Excellent

Damilola

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The neatness
Stayed 2 nights in Jun 2025

8/10 Good

Dishank

Liked: Cleanliness, room comfort
overall it was kind of okay but just keep in mind its a student residence
Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Yun

Business traveler
Liked: Cleanliness, room comfort
Stayed 5 nights in Jun 2025

2/10 Terrible

wei

Stayed 3 nights in Jun 2025

10/10 Excellent

Helen

Stayed 2 nights in Jun 2025

4/10 Poor

Meghan

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We had stayed in a different wing last year and it was fine, but this visit was terrible. The condition of the room was disgusting, and the service to get checked in took over 45 minutes. Honestly, despite the reasonable price, never booking again. Felt so gross staying there, not worth it.
Stayed 3 nights in Jun 2025

10/10 Excellent

Isaac

Traveled with family
Liked: Cleanliness
Fantastic stay . We were there for a swim meet . It was close , clean , safe and great value.
Stayed 2 nights in Jun 2025

10/10 Excellent

Joanne, Midland

Liked: Cleanliness, property conditions & facilities
Residence and Conference Center is ALWAYS the hotel I look for when needing a place to stay. Clean, quiet, and affordable.
Stayed 1 night in Jun 2025

10/10 Excellent

chris

Liked: Cleanliness, amenities, property conditions & facilities
Easy to check In
Stayed 1 night in Jun 2025

10/10 Excellent

Romeo

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
nice and clean
Stayed 1 night in Jun 2025

8/10 Good

Ashok, Brampton

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Table lamp is terrific. Hard to turn on or off.
Stayed 2 nights in May 2025