Rideau Heights Inn

2.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Rideau Heights Inn

Property grounds
Dining
Suite, 1 King Bed with Sofa bed | Living room | 40-inch LCD TV with digital channels, TV
Suite, 1 Queen Bed | Down comforters, pillowtop beds, desk, blackout drapes
Garden

Reviews

8.2 out of 10

Very good

Popular amenities

  • Parking available
  • 24/7 front desk
  • Breakfast included
  • Housekeeping
  • Parking included
  • Air conditioning

Explore the area

Map
72 Rideau Heights Drive, Ottawa, ON, K2E 7A6
  • Rideau Canal
    ‪3 min walk‬
  • Ernst & Young Centre
    ‪6 min drive‬
  • Carleton University
    ‪8 min drive‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪6 min drive‬

Room options

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Rideau Heights Inn

Motel in Nepean
This smoke-free motel features coffee/tea in a common area, a 24-hour front desk, and free newspapers. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a garden, a picnic area, and a vending machine are onsite.
Rideau Heights Inn offers 36 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Pillowtop beds feature down comforters. 40-inch LCD televisions come with digital channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations.

This Ottawa motel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Guests can enjoy a complimentary breakfast each morning. Wired and wireless Internet access is complimentary. This business-friendly motel also offers a vending machine, a garden, and a picnic area. Complimentary self parking is available on site.

Rideau Heights Inn is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Extended parking on site (surcharge)

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Family friendly

  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Picnic area

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: CAD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties

Property is also known as

Rideau Heights
Rideau Heights Inn
Rideau Heights Inn Ottawa
Rideau Heights Ottawa
Rideau Heights Hotel Ottawa
Rideau Heights Motel
Rideau Heights Motel
Rideau Heights Inn Motel
Rideau Heights Inn Ottawa
Rideau Heights Inn Motel Ottawa

Rideau Heights Inn Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 422 out of 1003 reviews" "
Rating 8 - Good. 375 out of 1003 reviews" "
Rating 6 - Okay. 118 out of 1003 reviews" "
Rating 4 - Poor. 57 out of 1003 reviews" "
Rating 2 - Terrible. 31 out of 1003 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Corey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was exactly as expected. Clean and spacious for our needs. It was relatively quiet and has plenty of parking. Unfortunately during my stay I encountered unforeseen circumstances and needed an additional night. The staff were incredibly accommodating and booked me another night without having to change rooms. The only CON was the lack of a fitted sheet for the bed. The sheet wanted to keep coming off and had to be readjusted often.
Stayed 4 nights in Oct 2024

8/10 Good

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Giacomo

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
A nice place in the Ottawa area!
Check in receptionist wasn't very friendly and at first, couldn't find my reservation. Regardless, the day staff front desk person was wonderful and helpful. Room was clean. No coffee machine though - although the supplies were there and I reported it. Room is lovely and clean. No other issues.
Stayed 1 night in Oct 2024

10/10 Excellent

Rajbir

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked it.
Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Left over dirty linen and bath not cleaned when first walked in.
Stayed 2 nights in Oct 2024

8/10 Good

Mary

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Liked nearly everything. Fortunately did not expect much from the continental breakfast, which was as well, as there was only cereal, coffee, an apple and a banana each.
Stayed 1 night in Oct 2024

6/10 Okay

Jekaterina

Liked: Cleanliness, staff & service
Room 14 - Ask for another room
Sorry but the bed had a big dip in the Center of it. Was uncomfortable and caused a poor night if sleep and sore back for the days to follow - Room 14.
Stayed 1 night in Oct 2024

10/10 Excellent

Shannon

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We book Rideau Heights 3 times a year and it’s always an enjoyable experience.
Stayed 3 nights in Oct 2024

4/10 Poor

Stuart

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Paid in advance via Expedia, charged again at check-in. Attempts to contact them for refund has met excuses, failure to return call. After finally contacting them, they claim I've been refunded but blame the lack of any refund appearing on "North America-wide technical issues" with Chase POS ... yet Chase makes no mention of this. I do not trust the operators of this hotel. 15 days later and still no sign of any refund.
Stayed 1 night in Sep 2024

8/10 Good

Mauradas

Liked: Cleanliness
Stayed 2 nights in Oct 2024

8/10 Good

Marjorie L.

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was a nice property for the most part. It was clean and the room was well appointed. The property was very nicely landscaped with good curb appeal. Convenience of parking in front of the room was great. The only problem was there was a night stand on one side of the bed only.
Stayed 1 night in Oct 2024

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is nice quiet and clean hotel . Breakfast was ok.
Stayed 2 nights in Oct 2024

8/10 Good

Geoff

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice quiet location, yet convenient for access to tourist attractions. Just a motel, not an up-market property, but under good management and fully met our needs.
Stayed 1 night in Sep 2024

10/10 Excellent

Pieter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt very welcome by the staff. My room was clean and smelled fresh. The bed was very good. I has three nights of good sleep.
Stayed 3 nights in Sep 2024

8/10 Good

Dmytro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good place
Stayed 1 night in Sep 2024

8/10 Good

June

Liked: Cleanliness, staff & service
Staff was friendly! There was just a couple things for breakfast.
Stayed 1 night in Sep 2024

10/10 Excellent

Pansy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice smaller option
Nice family run motel. Clean and conveniently located near the airport. Service was quick and friendly.
Stayed 1 night in Sep 2024

8/10 Good

Francesco

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
A little bit dated, but everything is alright for the cost of staying there.
Stayed 3 nights in Sep 2024

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Bed was very comfortable. Quiet location. Met basic needs.
Stayed 1 night in Sep 2024

10/10 Excellent

Penny

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was very clean, bed was very comfortable. Staff was very friendly and polite. It was dark when we arrived and dark when we checked out as we stayed so we could catch our early flight for our trip, so i cannot say what the area looked like
Stayed 1 night in Sep 2024

4/10 Poor

Adrian

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Dont stay here
My room was full of fruit flies. At least 30. And you could see remnants of splattered flies on lampshades and walls from previous guests. The light bulbs in the lamps in my room made loud clicking noises for at least 30 minutes after turning them off at night..i guess they were cooling down? No toilet paper holder, and one half roll of toilet paper left from previous guest. Only positive was that the other guests were quiet and i slept well.
Stayed 3 nights in Sep 2024

6/10 Okay

Blair

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 4 nights in Sep 2024

6/10 Okay

Robert

Liked: Cleanliness, staff & service
Good price and it was remarkably quiet . Some of the little things were annoying (Rm 36) ---sink plug was permanently down. ---no plug for the bath tub -- but I stuffed a hand towel in and that worked --- clock was the wrong time and wouldn't adjust ---- couldn't figure out how to work the lamp beside the bed --- no garbage pail in the room
Stayed 2 nights in Sep 2024

10/10 Excellent

Haider

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in Sep 2024

8/10 Good

Vlad

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Family owned and very friendly owners. The toilet flush was very and sometimes didn't work. The TV was blurry and only basic cable. Otherwise, it was a nice clean place..
Stayed 2 nights in Sep 2024