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Rideau Residence University of Ottawa

2.5 star property

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Photo gallery for Rideau Residence University of Ottawa

Front of property
Economy Room, 2 Double Beds | Free WiFi, bed sheets
Interior
Lobby sitting area
Reception

Reviews

6.8 out of 10

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
290 Rideau Street, Ottawa, ON, K1N 5Y3
  • University of Ottawa
    ‪4 min walk‬
  • Byward Market Square
    ‪9 min walk‬
  • Parliament Hill
    ‪15 min walk‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪23 min drive‬

Room options

View all photos for Economy Room, 2 Double Beds

Economy Room, 2 Double Beds | Free WiFi, bed sheets

Economy Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Economy Room, 1 Double Bed

Economy Room, 1 Double Bed | Free WiFi, bed sheets

Economy Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

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About this property

Rideau Residence University of Ottawa

Hotel in Downtown Ottawa
Along with a 24-hour front desk, this smoke-free hotel has free breakfast and free WiFi in public areas. Other amenities include a vending machine. Housekeeping is available once per stay.
Rideau Residence University of Ottawa offers 210 air-conditioned accommodations with complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Bathrooms include bathtubs or showers. Housekeeping is provided once per stay.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. This Ottawa hotel also offers a vending machine and an elevator.

Rideau Residence University of Ottawa is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:00 AM and 9:00 AM.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (CAD 20 per day)
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM

Family friendly

  • In-room microwave
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (once per stay)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (42 inch wide door)
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 19 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV

Food and drink

  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Mobile key entry

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Renovations and closures

The property is closed between August 27 and May 5.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Nearby parking fee: CAD 20 per day (49 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

Property is also known as

Rideau University Of Ottawa
Rideau Residence University of Ottawa Hotel
Rideau Residence University of Ottawa Ottawa
Rideau Residence University of Ottawa Hotel Ottawa

Rideau Residence University of Ottawa Reviews

Reviews

6.8
Rating 10 - Excellent. 51 out of 200 reviews
Rating 8 - Good. 53 out of 200 reviews
Rating 6 - Okay. 45 out of 200 reviews
Rating 4 - Poor. 27 out of 200 reviews
Rating 2 - Terrible. 24 out of 200 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Diana

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2024

8/10 Good

Liberty

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

Madison

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Ronald

Traveled with family
Disliked: Cleanliness, staff & service
No parking and no information about options the service bad "I reported that the tv control didn't work at first day and never fixed no clean towels per day and to many drug addicted right outside the hotel
Stayed 5 nights in Jun 2024

6/10 Okay

Gabriel

Stayed 1 night in Aug 2024

6/10 Okay

Hassan

Stayed 2 nights in Aug 2024

8/10 Good

Asya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2024

4/10 Poor

Shweta

Disliked: Property conditions & facilities
The surrounding area was unsafe as there were alot of junkies.
Stayed 1 night in Aug 2024

8/10 Good

Steven

Liked: Cleanliness, staff & service
This place is great value. It's basic. Not a hotel. You get a basic room. The price is unbeatable in downtown Ottawa. If you are on a budget, this is the place.
Stayed 1 night in Aug 2024

8/10 Good

Addison

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to downtown attractions , you can walk to any of them. Friendly staff and cleanliness room. Also a good night view of the downtown. The only problem is the AC is too loud.
Stayed 1 night in Aug 2024

10/10 Excellent

Chris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are very basic but clean. The front desk ladies were amazing. Our television didn’t work, and I expressed that my partner would be working and I would be staying most of the time in the room and would need television. She had the technician come and look but couldn’t fix it. She then looked at their other properties and moved us to the property on campus, which was a two bedroom suite. She went above and beyond to accommodate me. Not to mention when we first got there it was 10:30, and she had us come back at 12 pm so we could check in early instead of at 4pm. The staff are amazing at this location and the campus location. Would definitely recommend both locations. The Rideau is right across from a lcbo so yes there are homeless people hanging out but they don’t bother anyone. The campus location was very safe.
Stayed 4 nights in Aug 2024

8/10 Good

Luc

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveler

Traveled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Devoid of comfort
An odd experience…this room had two clean beds and a clean bathroom. But it had no useable plugins, no side lamps, only two folding chairs, no amenities (hairdryer, iron) and a strange furniture arrangement. A place to sleep only.
Stayed 3 nights in Aug 2024

10/10 Excellent

Sigrid

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent for location and price.
Stayed 2 nights in Aug 2024

8/10 Good

Elie Dorsey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sympa
We enjoyed our stay there and above all they are very welcoming. The service, cleanliness, the view from rooms are great and above all a quieter place.
Stayed 1 night in Aug 2024

6/10 Okay

Manuel

Liked: Cleanliness
Stayed 2 nights in Aug 2024

6/10 Okay

Senthil

Stayed 1 night in Aug 2024

10/10 Excellent

anton

Traveled with family
Liked: Property conditions & facilities
Disliked: Amenities
We always stay in student housing in summer. Friendly staff. Don't expect Hotel level service, for that stay in a Hotel. There is a parking lot next to the residence which has insane parking fees and timings.
Stayed 2 nights in Aug 2024

8/10 Good

Eric

Stayed 2 nights in Aug 2024

8/10 Good

Shouvik

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2024

2/10 Terrible

Kouame jean-marc, New Rochelle

Stayed 14 nights in Jul 2024

8/10 Good

Samir, stouffville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great clean and quiet stay.
Everything was great and the staff were very helpful. The only thing to note is the mattresses are very hard, which I like. A new grocery store (METRO) is opening across the street for your munchies. There's lots of fast food options in the area. The area and the walk to the Rideau Centre is through a very sketchy area with lots of homeless, drug users and pan handlers.
Stayed 3 nights in Aug 2024

4/10 Poor

Muhammad

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
No maintenance, no tv, no kettle, dark room, no hair dryer, no iron, no room service and no parking.
Stayed 2 nights in Aug 2024

2/10 Terrible

Yadarth

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
I wouldn’t ever come back. Bad staff service, poor infrastructure, rooms are below par
Stayed 1 night in Aug 2024