A fitness center, concierge services, and laundry facilities are available at this smoke-free aparthotel. WiFi in public areas is free. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a dishwasher. For a bit of entertainment, a flat-screen TV comes with digital channels, and guests can also appreciate conveniences like an electric kettle and a dining table. Housekeeping is available on request.
Sonder Arlo offers 152 air-conditioned accommodations with designer toiletries and hair dryers. These individually decorated and furnished accommodations include dining tables. Accommodations at this 3.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, cookware/dishes/utensils, and dishwashers.
Bathrooms include bathtubs or showers. 50-inch flat-screen televisions come with digital channels. Housekeeping is provided on request.
Recreational amenities at the aparthotel include a fitness center.
Sonder Arlo features a fitness center, concierge services, and laundry facilities. Public areas are equipped with complimentary wireless Internet access.
Sonder Arlo is a smoke-free property.
Languages
English, French, Spanish
Property amenities
Internet
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Family friendly
Free crib
Kitchen
Cookware, dishware, and utensils
Dishwasher
Electric kettle
Full-sized refrigerator/freezer
Oven
Paper towels
Stovetop
Dining
Dining table
Bathroom
1 private bathroom
Bathtub or shower
Designer toiletries
Hair dryer
Shampoo
Soap
Toilet paper
Towels provided
Living spaces
Dining table
Entertainment
50-inch flat-screen TV with digital channels
Streaming services
Laundry
Laundry facilities
Comfort
Air conditioning
Heating
Pets
No pets allowed
Suitability/Accessibility
Elevator (36 inch wide door)
Smoke-free property
Services and conveniences
Concierge services
Housekeeping (on request)
Luggage storage
Things to do
Gym
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
152 units
Housekeeping (on request)
Individual decor
Individual furnishings
Policies
Check-in
Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Guests will receive an email 72 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Guests are recommended to download the property's Sonder mobile app before check-in
Access methods
Access code, staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
We should mention
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Sonder La Colline
Sonder Arlo Ottawa
Sonder Arlo Aparthotel
Sonder Arlo Aparthotel Ottawa
Sonder Arlo Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Great experience with the self-check in and phone access for the room once I got things set up. Individual at the front desk didn’t acknowledge us as we came in carrying bags, but I was able to figure things out from the app and let them continue their phone call. Room was nice, just what I was expecting. Traffic noise is present but understandable given it is right on Albert. They’ll even throw in earplugs if you need them.
Be prepared for a hands off service stay. No help on site when needed. And be very aware there is no parking in site.
Amanda
Stayed 2 nights in Nov 2024
8/10 Good
Danielle
Jan 9, 2025
Liked: Room comfort
Excellent location, outdated space
The staff was lovely, and the location is unbeatable. The property is certainly dated and in need of some basic repairs, like repairing gaps in flooring. The first room I was assigned was not clean, though the staff fixed it immediately and relocated me.
The hot water took 10 minutes to work on the 12th floor. Usually, hot water isn't an issue at the Sonder Arlo. It might be due to the water reaching the top floor. I would stay there again despite the issue.
The bathroom ventilation was non-existent while the kitchen ventilation was so loud that you couldn't hear yourself think. The sheets were loud and the comforter had so little consistency that sleep was a far prospect for how quickly the room lost heat. I couldn't stay the length of the reservation. I had to leave after the first night
Everything about this was very good.
Except their insistence on using a website to check-in, getting access codes and to check out. I want to have a human being to speak to, especially at check-out.
Also if you have a large car do not use their parking lot. The lot is at another property (which is really close) and has very narrow access ways. I damaged my car because of the narrowness of everything.
First time staying at Sonder and was impressed by the facilities cleanliness and communication by their team.
Everything can be done through the app but there are folks on the ground floor that can help you if you need anything.
Room (studio) was bigger than I expected and bed very comfortable!
Will definitely be using some of their other locations moving forward
It was great, but Kindly reduce the strong Scent upon entering the whole hotel vaccinate ..It is a strong smell..Some other guest me allergy for the scents..But overall it was a nice hotel, clean and quiet.
Chris
Stayed 4 nights in Dec 2024
10/10 Excellent
Debbie
Traveled with family
Dec 27, 2024
Liked: Cleanliness, room comfort
It was clean and comfortable. Walking distance to shopping and parliament
Great place for a week long business trip. Liked the self check in. Good little workout room and the coworking spaces were a great addition. Despite a midnight fire which evacuated the building, would stay again.