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Sonder Arlo

3.5 star property

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Photo gallery for Sonder Arlo

Exterior
Interior
Apartment, 1 Bedroom, Balcony | Living area | 50-inch flat-screen TV with digital channels, streaming services
Exterior
Business center

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Laundry
  • Air conditioning
  • Kitchen
  • Gym
  • Free WiFi

Explore the area

Map
88 Albert Street, Ottawa, ON, K1P 5E9
  • Elgin Street
    ‪2 min walk‬
  • Rideau Canal
    ‪4 min walk‬
  • National Arts Centre
    ‪4 min walk‬
  • Ottawa, ON (YRO-Ottawa-Rockcliffe)
    ‪17 min drive‬

Room options

View all photos for Studio, 1 Queen Bed, Balcony

Studio, 1 Queen Bed, Balcony | Individually decorated, individually furnished, free cribs/infant beds

Studio, 1 Queen Bed, Balcony

  • 429 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Studio, 1 Queen Bed

Superior Studio, 1 Queen Bed | Individually decorated, individually furnished, free cribs/infant beds

Superior Studio, 1 Queen Bed

  • 406 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 Queen Bed

Individually decorated, individually furnished, free cribs/infant beds

Studio, 1 Queen Bed

  • 344 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Apartment, 1 Bedroom

Deluxe Apartment, 1 Bedroom | Living area | 50-inch flat-screen TV with digital channels, streaming services

Deluxe Apartment, 1 Bedroom

  • 740 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Apartment, 1 Bedroom

Superior Apartment, 1 Bedroom | Living area | 50-inch flat-screen TV with digital channels, streaming services

Superior Apartment, 1 Bedroom

  • 676 sq ft
  • 1 bedroom
  • 2 bathrooms
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom, Balcony

Apartment, 1 Bedroom, Balcony | Living area | 50-inch flat-screen TV with digital channels, streaming services

Apartment, 1 Bedroom, Balcony

  • 740 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Living area | 50-inch flat-screen TV with digital channels, streaming services

Apartment, 1 Bedroom

  • 623 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Junior Studio, 1 Queen Bed

Individually decorated, individually furnished, free cribs/infant beds

Junior Studio, 1 Queen Bed

  • 279 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Lobby

Sonder Rideau

  • Free WiFi
  • Air conditioning
  • Gym
  • Microwave
4.6 out of 5, Wonderful, (1242)
The price is $138
per night
$164 total
includes taxes & fees
Feb 24 - Feb 25
Sonder Rideau

About this property

Sonder Arlo

3.5-star aparthotel in Downtown Ottawa
A fitness center, concierge services, and laundry facilities are available at this smoke-free aparthotel. WiFi in public areas is free. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a dishwasher. For a bit of entertainment, a flat-screen TV comes with digital channels, and guests can also appreciate conveniences like an electric kettle and a dining table. Housekeeping is available on request.
Sonder Arlo offers 152 air-conditioned accommodations with designer toiletries and hair dryers. These individually decorated and furnished accommodations include dining tables. Accommodations at this 3.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, cookware/dishes/utensils, and dishwashers.

Bathrooms include bathtubs or showers. 50-inch flat-screen televisions come with digital channels. Housekeeping is provided on request.

Recreational amenities at the aparthotel include a fitness center.
Sonder Arlo features a fitness center, concierge services, and laundry facilities. Public areas are equipped with complimentary wireless Internet access.

Sonder Arlo is a smoke-free property.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Free crib

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Oven
  • Paper towels
  • Stovetop

Dining

  • Dining table

Bathroom

  • 1 private bathroom
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • 50-inch flat-screen TV with digital channels
  • Streaming services

Laundry

  • Laundry facilities

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • Elevator (36 inch wide door)
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Housekeeping (on request)
  • Luggage storage

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 152 units
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Guests are recommended to download the property's Sonder mobile app before check-in

Access methods

Access code, staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

We should mention

Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sonder La Colline
Sonder Arlo Ottawa
Sonder Arlo Aparthotel
Sonder Arlo Aparthotel Ottawa

Sonder Arlo Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 392 out of 561 reviews
Rating 8 - Good. 118 out of 561 reviews
Rating 6 - Okay. 29 out of 561 reviews
Rating 4 - Poor. 10 out of 561 reviews
Rating 2 - Terrible. 12 out of 561 reviews

9.4/10

Cleanliness

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Samir

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Lorne

Traveled with family
Needs updating sheets were worn as was the furniture particularly in the common areas
Stayed 2 nights in Nov 2024

8/10 Good

Lisa

Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, room comfort
Recommending this place; please read for details
Location was great for my work which was in downtown Ottawa. The room/studio with the full kitchen was excellent. The only thing perhaps was that the washroom was small and one needed to run the shower for a minute or two for the water temperature to stabilize. Staff was friendly and helpful.
Stayed 3 nights in Nov 2024

10/10 Excellent

Christos

Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Kanwaljit

Liked: Cleanliness, amenities, property conditions & facilities
Awesome experience with the facility, and staff.
Stayed 1 night in Nov 2024

10/10 Excellent

Vianelle

Traveled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Fotios

Business traveler
Liked: Cleanliness, property conditions & facilities
Excellent
Stayed 3 nights in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities
Great place to stay! Very clean and comfortable bed.
Stayed 4 nights in Nov 2024

10/10 Excellent

Samantha

Liked: Cleanliness, property conditions & facilities
Well priced for the area. Convenient location right in the downtown.
Stayed 4 nights in Sep 2024

10/10 Excellent

Katherine

Liked: Cleanliness, property conditions & facilities
Easy, good location, great room.
Stayed 4 nights in Nov 2024

10/10 Excellent

Michaella

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice beautiful clean property. Great room and easy check in. Walkable distance from anywhere you want to go.

2/10 Terrible

Sterling

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Franz

Liked: Cleanliness, amenities, property conditions & facilities
It was as advertised.
Stayed 2 nights in Nov 2024

10/10 Excellent

Shereif

Liked: Cleanliness, amenities, property conditions & facilities
Excellent.Very neat and convenient.
Stayed 1 night in Nov 2024

6/10 Okay

Lisa

Liked: Property conditions & facilities
Overall, it’s OK. I like the spacious room. I would’ve given higher stars. But my light broke down, the tub has weird stains, a really dirty teapot. And it’s a lot of weird sounds going on in the room during the night. But the area is quiet though. It’s good for family stay not if you’re trying to get some luxury out of it. I think the overall price is a little bit on the high end for what it provides.
Stayed 5 nights in Oct 2024

8/10 Good

Monica, Mississauga

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Claudia

Business traveler
Disliked: Amenities, property conditions & facilities
They want you to upload all your personal info online before arrival and told me that it was not possible to do a manual check in at the reception. I did not like this at all and they only offered to refund. They could not transfer me to any manager and had no platform for complaints. So I would not recommend this place to people who are worried about data protection. It was also very loud in the corridors when other rooms were being cleaned (constant noise of doors banging).
Stayed 4 nights in Oct 2024

10/10 Excellent

Chika

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property was modern and suite had everything we needed and we were surprised our studio apartment had a dishwasher. Loved the lounge areas in the building and the gym . We also walked everywhere we went to as restaurants and major tourist attractions were close by. Cleaning provided was daily which was a big plus. Overall a great experience and I will be using sonders in other cities when I travel.
Stayed 3 nights in Oct 2024

10/10 Excellent

Caroline

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Clean quiet handy and great concept. Design should satisfy most people.
Stayed 1 night in Jul 2024

2/10 Terrible

Kim

Traveled with partner
Disliked: Amenities, property conditions & facilities
Took us 2.5 hours waiting because my first name was not matched with my ID. Even though I was at the front desk showing my ID, credit card and email confirmation of the booking. Sadly she doesn’t have any power to help because it’s another team behind the computer processing the booking. How funny it is to have the guy behind the computer to go thru the verification instead of the person at the front desk. Luckily we have support from the person at the front desk patiently helping us going thru this hassle. Not recommend to travelers, I would rather to pay more than to go thru my experienced . First time and last time with Sonder.
Stayed 1 night in Oct 2024

6/10 Okay

Jonathan

Liked: Cleanliness
Room was very nice and spacious, but very noisy. There were wall a/c units where the noise from the bus stop below came right into the room. TV didn't work and lights were flickering
Stayed 1 night in Oct 2024

10/10 Excellent

Jon

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Pleasantly surprised at the quality and easiness of the service as well as how nice my room was
Stayed 1 night in Oct 2024

10/10 Excellent

Eric

Liked: Amenities
Love balconys
Stayed 1 night in Oct 2024

10/10 Excellent

Christine

Liked: Cleanliness
Stayed 3 nights in Oct 2024