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Sonder The O'connor

3.5 star property

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Photo gallery for Sonder The O'connor

Terrace/patio
Apartment, 2 Bedrooms, Balcony | Individually furnished, iron/ironing board
Exterior
Apartment, 1 Bedroom | Private kitchen | Full-size fridge, oven, stovetop, dishwasher
Deluxe Apartment, 1 Bedroom, Balcony | Living area | 42-inch flat-screen TV with digital channels, TV, foosball

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Laundry
  • Kitchen
  • Air conditioning
  • Free WiFi

Explore the area

Map
377 Rue O'Connor Street, Ottawa, ON, K2P 2M2
  • Parliament Hill
    ‪3 min drive‬
  • Byward Market Square
    ‪3 min drive‬
  • University of Ottawa
    ‪3 min drive‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪17 min drive‬

Room options

View all photos for Apartment, 1 Bedroom, View

Apartment, 1 Bedroom | Living area | 42-inch flat-screen TV with digital channels, TV, foosball

Apartment, 1 Bedroom, View

  • 505 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed

Studio, 1 Queen Bed | Individually furnished, iron/ironing board

Studio, 1 Queen Bed

  • 305 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Apartment, 1 Bedroom, Balcony

Deluxe Apartment, 1 Bedroom, Balcony | Living area | 42-inch flat-screen TV with digital channels, TV, foosball

Deluxe Apartment, 1 Bedroom, Balcony

  • 704 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms, Balcony

Apartment, 2 Bedrooms, Balcony | Living area | 42-inch flat-screen TV with digital channels, TV, foosball

Apartment, 2 Bedrooms, Balcony

  • 913 sq ft
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Living area | 42-inch flat-screen TV with digital channels, TV, foosball

Apartment, 1 Bedroom

  • City view
  • 505 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed, View

Studio, 1 Queen Bed | Individually furnished, iron/ironing board

Studio, 1 Queen Bed, View

  • 305 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Sonder Arlo

  • Kitchen
  • Free WiFi
  • Air conditioning
  • Laundry
4.6 out of 5, Wonderful, (714)
The price is $133
per night
$158 total
includes taxes & fees
May 19 - May 20
Sonder Arlo

About this property

Sonder The O'connor

3.5-star aparthotel in Centretown
This smoke-free aparthotel features a fitness center, self parking, and concierge services. WiFi in public areas is free. Other amenities include laundry facilities. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a dishwasher. For a bit of entertainment, guests will find a flat-screen TV with digital channels, and other amenities include a coffee/tea maker and an electric kettle. Housekeeping is available on request.
Sonder The O'connor offers 121 air-conditioned accommodations with coffee/tea makers and designer toiletries. Each accommodation is individually furnished. Accommodations at this 3.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, cookware/dishes/utensils, and dishwashers.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. 42-inch flat-screen televisions come with digital channels. Housekeeping is offered on request and change of towels can be requested.

Recreational amenities at the aparthotel include a fitness center.
Sonder The O'connor features a fitness center, concierge services, and laundry facilities. Wireless Internet access is complimentary. Onsite parking is available (surcharge).

Sonder The O'connor is a smoke-free property.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (CAD 20 per night)

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Oven
  • Paper towels
  • Stovetop

Bathroom

  • 1 private bathroom
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels
  • Streaming services

Laundry

  • Laundry facilities

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Elevator
  • Smoke-free property

Services and conveniences

  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Iron/ironing board
  • Limited-hour front desk

Things to do

  • Foosball table
  • Gym
  • Table tennis

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 121 units
  • Art Deco architecture
  • Housekeeping (on request)
  • Individual furnishings
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 5:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code; front desk staffed during limited hours
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Guests are recommended to download the property's Sonder mobile app before check-in

Access methods

Access code, front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Covered self parking fee: CAD 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

We should mention

Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Sonder The O'connor Ottawa
Sonder The O'connor Aparthotel
Sonder The O'connor Aparthotel Ottawa

Sonder The O'connor Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 616 out of 979 reviews
Rating 8 - Good. 217 out of 979 reviews
Rating 6 - Okay. 81 out of 979 reviews
Rating 4 - Poor. 27 out of 979 reviews
Rating 2 - Terrible. 38 out of 979 reviews

9.2/10

Cleanliness

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Maitland

Liked: Room comfort
Stayed 2 nights in Feb 2025

2/10 Terrible

Bradley

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
There was dog hair all over the room which gave me a severe asthma attack and I broke out in hives. My eyes puffed up and they don’t have a proper reception for book in, they charge extra fees for everything. The tv did not work at all. Everything has to be done through their app. Even if the room is available for early check in or late check out they charge $40 an hour after taxes. Booked through Expedia and luckily I contacted Sonders reception and they said I had download the app to speak with them. It took me over an hour on the app chat to check in. And even though I already reservation confirmation emails through expedia. They said they had no record of it. And the screenshots with the booking confirmation and the number Expedia provided wasn’t good enough for them. They don’t have a phone in the room to call reception. You also don’t get a key card that has to be done through the app with Bluetooth. And you have to scan your phone against the door which also didn’t work. Luckily they gave me a code to do it with but it’s very inconvienent.
Stayed 1 night in Feb 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, room comfort
Stayed 7 nights in Jan 2025

10/10 Excellent

Joshua

Liked: Cleanliness, property conditions & facilities
Nice spot
Stayed 1 night in Dec 2024

6/10 Okay

MIREILLE

Traveled with family
Liked: Cleanliness
Nice size appartment. Did book a balcony and was very dissapointed that the balcony doors were locked without notice. Should have a few wine glasses and a few more bowls in the Kitchen. No dish rag on arrival. The bedding were very cheap and the duvet needs replacing. The duvet was full of lumps which were not a cozy feeling at bed time. Should have a carpet at the front door for shoes….. could supply minimal supplies such as salt and pepper. Only one small soap was supplied….
Stayed 3 nights in Jan 2025

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
This is clean, modern and comfortable facilty. Staff is friendly and very helpful Great area to stay in; lots going on
Stayed 3 nights in Jan 2025

8/10 Good

Lara

Liked: Property conditions & facilities
Nice but needs to be more cleaned
Stayed 2 nights in Dec 2024

10/10 Excellent

Hamza

Liked: Cleanliness, amenities, property conditions & facilities
Amazing experience
Stayed 7 nights in Jan 2025

10/10 Excellent

Vincent

Liked: Cleanliness, room comfort
it was a nice place to be solo for a week
Stayed 7 nights in Jan 2025

10/10 Excellent

ava marie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Limited human interaction because of a user friendly mobile app. Room is spacious. Free charging of ecar is also a plus
Stayed 2 nights in Jan 2025

10/10 Excellent

Megan

Traveled with partner
Liked: Cleanliness
Super convenient, parking below is a nice feature. You really need to download the ap to make everything smooth. Very clean and quiet room. Nice lounges to hang out in.
Stayed 1 night in Jan 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is our second stay at the Sonder O’Connor. We originally chose it because it is close to family. On our first visit we stayed in one of the upper level full-size apartments, and this time in a studio apartment. Both were excellent. This is now our go-to hotel in Ottawa.
Stayed 4 nights in Jan 2025

10/10 Excellent

Peña Gomez

Business traveler
Liked: Cleanliness, property conditions & facilities
Best place ever🙏
Stayed 1 night in Jan 2025

8/10 Good

Yves

Liked: Cleanliness, amenities, property conditions & facilities
The underground parking is very tight. I have a full size truck and it take multiple 3 point turns to park. The parking machine is outsourced. Got back from the game and there was only "reserved staff" parking available. I had pre-paid for the weekend. I called the hotel and was told I was only guaranteed if I booked the parking with the hotel and the machine at the gate didn't.
Stayed 2 nights in Jan 2025

6/10 Okay

Charlene

Stayed 5 nights in Dec 2024

10/10 Excellent

Karole

Liked: Cleanliness

Amazing Stay

Amazing stay. Clean, friendly, well-designed and maintained. Minimalist and orderly. Everything you need is there. Thank you.
Stayed 5 nights in Jan 2025

6/10 Okay

Daniel

Business traveler
Liked: Cleanliness
Disliked: Room comfort

Address the details

Overall I found it to be a nice hotel. However there are some details that ruined the experience for me. First, both TVs in the room were not working. I had to wait for a maintenance worker the next day. He said that the instructions were missing from the room; he got it working but even he couldn't fully explain how to navigate the TV system and channels. Second, the furniture selection is AWFUL. The chairs at the dining table are absolutely terrible--with that style of chair it's very difficult to sit for any length of time because it cuts off circulation of the legs. I'm a healthy male who had a lot of work on my computer to do, and the chair was extremely uncomfortable to use. Unfortunately there was no alternative in the room. Also the bed was terribly lopsided (making me feel like I was slipping off) and very lumpy. I could not find an "even" area where I could lay flat with no bumps. The bedding/sheets felt like I was wrapped in construction paper. You need to replace it with much higher quality. Finally, the window shades were effective but the only two options available were total darkness, or total transparency. There is no translucent curtain where the sunlight can be let in without being visually "exposed." These are small details; however it is this discomfort and inconvenience I have come away from my trip. I'm in Ottawa often and wish to use Sonder as my regular hotel. But if improvements are not made, I will be looking for another "regular".
Stayed 3 nights in Jan 2025

8/10 Good

Jessica

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

BILLY

Business traveler
Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Holden

Liked: Amenities, property conditions & facilities
I liked the unique codes for room and building access however I did not appreciate the lack of clarification on receiving that code. I had to call the reception for my email to be sent.
Stayed 1 night in Jan 2025

10/10 Excellent

Jean Carla

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
The Queen Studio room was great, clean and a loaded with whatever utensils and tools you need to cook simple meals. The walls are pretty thick, didn't hear any chatter or noise from the neighbouring rooms, only the doors when opened/closed. It was a cold week during my stay and I had no issue raising the temperature from the thermostat, the heater was responsive and quick to warm up the room. I used the app for check in and check out(not for booking though). It's pretty intuitive to use, you get everything you need from here, the room info, code(mobile key is also an option), and customer assistance. A block away from Bank St which has a lot of restaurants and some grocery stores. There's also a bunch of OTranspo buses that pass by this street.
Stayed 2 nights in Jan 2025

10/10 Excellent

Mathieu

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Cheap, clean and easy to access.
Stayed 2 nights in Jan 2025

10/10 Excellent

Ifeoma

Traveled with partner
Liked: Cleanliness, property conditions & facilities
My second time lodging at sonder and it was really good

8/10 Good

Ana

Liked: Property conditions & facilities
I booked a room with a view but did not get a view my view was a wall
Stayed 1 night in Jan 2025

2/10 Terrible

gabriel-vincent

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025