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Sonder The O'connor

3.5 star property

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Photo gallery for Sonder The O'connor

Apartment, 2 Bedrooms, Balcony | Individually furnished, iron/ironing board
Deluxe Apartment, 1 Bedroom, Balcony | Living area | 42-inch flat-screen TV with digital channels, TV, foosball
Exterior
Apartment, 1 Bedroom | Private kitchen | Full-size fridge, oven, stovetop, dishwasher
Apartment, 2 Bedrooms, Balcony | Living area | 42-inch flat-screen TV with digital channels, TV, foosball

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Laundry
  • Kitchen
  • Air conditioning
  • Free WiFi

Explore the area

Map
377 Rue O'Connor Street, Ottawa, ON, K2P 2M2
  • University of Ottawa
    ‪15 min walk‬
  • Parliament Hill
    ‪20 min walk‬
  • Byward Market Square
    ‪2 min drive‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪15 min drive‬

Room options

View all photos for Apartment, 1 Bedroom, View

Apartment, 1 Bedroom | Living area | 42-inch flat-screen TV with digital channels, TV, foosball

Apartment, 1 Bedroom, View

  • 505 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed

Studio, 1 Queen Bed | Individually furnished, iron/ironing board

Studio, 1 Queen Bed

  • 305 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Apartment, 1 Bedroom, Balcony

Deluxe Apartment, 1 Bedroom, Balcony | Living area | 42-inch flat-screen TV with digital channels, TV, foosball

Deluxe Apartment, 1 Bedroom, Balcony

  • 704 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms, Balcony

Apartment, 2 Bedrooms, Balcony | Living area | 42-inch flat-screen TV with digital channels, TV, foosball

Apartment, 2 Bedrooms, Balcony

  • 913 sq ft
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Living area | 42-inch flat-screen TV with digital channels, TV, foosball

Apartment, 1 Bedroom

  • 505 sq ft
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed, View

Studio, 1 Queen Bed | Individually furnished, iron/ironing board

Studio, 1 Queen Bed, View

  • 305 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

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Exterior

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includes taxes & fees
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About this property

Sonder The O'connor

3.5-star aparthotel in Centretown
This smoke-free aparthotel features a fitness center, self parking, and concierge services. WiFi in public areas is free. Other amenities include laundry facilities. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a dishwasher. For a bit of entertainment, guests will find a flat-screen TV with digital channels, and other amenities include a coffee/tea maker and an electric kettle. Housekeeping is available on request.
Sonder The O'connor offers 121 air-conditioned accommodations with coffee/tea makers and designer toiletries. Each accommodation is individually furnished. Accommodations at this 3.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, cookware/dishes/utensils, and dishwashers.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. 42-inch flat-screen televisions come with digital channels. Housekeeping is offered on request and change of towels can be requested.

Recreational amenities at the aparthotel include a fitness center.
Sonder The O'connor features a fitness center, concierge services, and laundry facilities. Wireless Internet access is complimentary. Onsite parking is available (surcharge).

Sonder The O'connor is a smoke-free property.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (CAD 20 per night)

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Oven
  • Paper towels
  • Stovetop

Bathroom

  • 1 private bathroom
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels
  • Streaming services

Laundry

  • Laundry facilities

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Elevator
  • Smoke-free property

Services and conveniences

  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Iron/ironing board
  • Limited-hour front desk

Things to do

  • Foosball table
  • Gym
  • Table tennis

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 121 units
  • Art Deco architecture
  • Housekeeping (on request)
  • Individual furnishings
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 5:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code; front desk staffed during limited hours
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Guests are recommended to download the property's Sonder mobile app before check-in

Access methods

Access code, front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Covered self parking fee: CAD 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

We should mention

Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Sonder The O'connor Ottawa
Sonder The O'connor Aparthotel
Sonder The O'connor Aparthotel Ottawa

Sonder The O'connor Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 648 out of 1020 reviews
Rating 8 - Good. 225 out of 1020 reviews
Rating 6 - Okay. 82 out of 1020 reviews
Rating 4 - Poor. 27 out of 1020 reviews
Rating 2 - Terrible. 38 out of 1020 reviews

9.2/10

Cleanliness

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ashley-Marie

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

Petra

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Danielle

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very easy checkin and checkout. The location was great, the value for the price was incredible. Will always look for a Sonder hotel.

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
All good
Stayed 3 nights in Feb 2025

10/10 Excellent

Eric

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Travelling around the country for over 25 years, this was one of the best hotel experience I’ve had. Everything was immaculate and well stocked, the location was perfect and the game room was a great bonus.
Stayed 2 nights in Feb 2025

8/10 Good

Christabel

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort

Ottawa leaves a good impression

I went for a museum trip to the city, so I was only really in the hotel for breakfast and nighttime. All the facilities were clean and excellent, with the room providing everything I required for the week
Stayed 6 nights in Feb 2025

10/10 Excellent

Wendy K

Liked: Cleanliness, room comfort

Fabulous place to stay

Fabulous accomodations and great professional and helpful staff. Can't say enough good things about Sonder The O'connor
Stayed 6 nights in Feb 2025

10/10 Excellent

Andre, Montreal

Liked: Cleanliness, amenities, property conditions & facilities
Very good accommodations. Close walking distance to my event.
Stayed 3 nights in Jan 2025

8/10 Good

Anne

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Tracy

Traveled with group
Liked: Cleanliness, property conditions & facilities
The apartments we used were very nice, well outfitted, and clean. Great views! The front desk staff helped us figure out our way around, the parking garage worked great for our stay, and this was a great place to stay at a great price point.
Stayed 1 night in Jan 2025

10/10 Excellent

dancinglindsey

Liked: Cleanliness, property conditions & facilities
Cute and comfy. I had a great view from the 8th floor of downtown Ottawa! The convenient location made my trip even better.
Stayed 3 nights in Feb 2025

4/10 Poor

Darlyne

Business traveler, Traveled with family
Liked: Cleanliness, property conditions & facilities
There is no security in the evening. When I was punching in my code outside there were 2 men hovering around me. I wasnt sure if I should punch my code in. When I did they rushed the door when it unlocked. They said they were not guests but wanted to book. I told them to go online. I had to physically keep them out. Not my job. No front desk. I was enraged the next set of guests let them in. Who knows who else wanders around in the building. Its so easy to get in and out of. The suite itself was nice.
Stayed 3 nights in Feb 2025

4/10 Poor

Basman, Ottawa

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 7 nights in Feb 2025

10/10 Excellent

Karole

Liked: Cleanliness, room comfort
Stayed 5 nights in Feb 2025

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, room comfort
Great stay. Communication at any time was great. Would stay here again. Family of 5.
Stayed 1 night in Feb 2025

8/10 Good

MARIA TERESA

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Tha sofa bed is so hard on my back that i woke up having a painfull back..and my son too
Stayed 4 nights in Feb 2025

6/10 Okay

Claire

Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Aleksander

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean place. I liked the gym and the recreation room
Stayed 5 nights in Feb 2025

10/10 Excellent

Stacy

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Top-shelf! The staff are very friendly and helpful and go beyond expectations. We enjoyed the modern decor. The lounge, games room, and exercise room are very spacious and nicely furnished. One very minor imperfection is the location of the refreshment vending machine in the lounge. It is very loud and should be moved around the corner or further away from the lounge or else get a quieter one.
Stayed 7 nights in Feb 2025

10/10 Excellent

Nathalie Baranyizigiye

Liked: Cleanliness, room comfort

Amazing

Simply put, amazing experience!
Stayed 1 night in Feb 2025

8/10 Good

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
Good gym. Walkable neighbourhood.
Stayed 3 nights in Feb 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness
Stayed 1 night in Feb 2025

6/10 Okay

Mark

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
I gave the property one star and the customer service five stars. Here’s why. The photos for the room were misleading. It was much smaller. Not much more than a walk in closet with a bed and a small bathroom. No place to sit. The bed was lumpy. Worst of all the toilet was not bolted to the floor. It moved under you. I’m surprised it didn’t leak. The next morning we went to the customer service desk. This is when things turned around. This sweet lady was awesome!!!! She listened patiently to our concerns and offered us an excellent solution. She upgraded us to the Sonder Rideau. Top floor in a specious one bedroom apartment. Full kitchen, dining area and living room. The bedroom was spacious and a king size bed. Nice bathroom with a walk in shower. Absolutely beautiful. And no extra charge! I would definitely stay at a Sonder again and I highly recommend the Sonder Rideau. Thanks to that sweet lady at the Sonder O’Connor.
Stayed 5 nights in Feb 2025