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Aparthotel

Sonder by Marriott Bonvoy The O'Connor Apartments Downtown

3.5 star property

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Reviews

8.8 out of 10
Excellent

Popular amenities

  • Laundry
  • Kitchen
  • Air conditioning
  • Free WiFi

Explore the area

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377 Rue O'Connor Street, Ottawa, ON, K2P 2M2
  • Place, Rideau Canal
    ‪5 min walk‬
  • Place, University of Ottawa
    ‪15 min walk‬
  • Place, Parliament Hill
    ‪20 min walk‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪18 min drive‬

Room options

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About this property

Sonder by Marriott Bonvoy The O'Connor Apartments Downtown

3.5-star aparthotel in Centretown
This smoke-free aparthotel features a fitness center, self parking, and concierge services. WiFi in public areas is free. Other amenities include laundry facilities. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a dishwasher. For a bit of entertainment, guests will find a flat-screen TV with digital channels, and other amenities include a coffee/tea maker and an electric kettle. Housekeeping is available on request.
Sonder by Marriott Bonvoy The O'Connor Apartments Downtown offers 128 air-conditioned accommodations with coffee/tea makers and designer toiletries. Each accommodation is individually furnished. Accommodations at this 3.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, cookware/dishes/utensils, and dishwashers.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. 42-inch flat-screen televisions come with digital channels. Housekeeping is offered on request and change of towels can be requested.

Recreational amenities at the aparthotel include a fitness center.
Sonder by Marriott Bonvoy The O'Connor Apartments Downtown features a fitness center, concierge services, and laundry facilities. Wireless Internet access is complimentary. Onsite parking is available (surcharge).

Sonder by Marriott Bonvoy The O'Connor Apartments Downtown is a smoke-free property.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (CAD 22 per night)

Family friendly

  • Free crib

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Oven
  • Paper towels
  • Stovetop

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels
  • Streaming services

Laundry

  • Laundry facilities

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Elevator
  • Smoking not allowed

Services and conveniences

  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage

Things to do

  • Foosball table
  • Gym
  • Table tennis

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 128 units
  • Art Deco architecture
  • Built in 1991
  • Housekeeping (on request)
  • Individual furnishings
  • Towels (changed on request)

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 11:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email within 72 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Guests are recommended to download the property's Sonder mobile app before check-in

Access methods

Access code, front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Covered self parking fee: CAD 22 per night
  • Housekeeping is available for an additional fee and varies based on length of stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher

We should mention

Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Reviews

Sonder by Marriott Bonvoy The O'Connor Apartments Downtown Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 768 out of 1233 reviews
Rating 8 - Good. 276 out of 1233 reviews
Rating 6 - Okay. 96 out of 1233 reviews
Rating 4 - Poor. 42 out of 1233 reviews
Rating 2 - Terrible. 51 out of 1233 reviews

Reviews

8/10 Good

Yash

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice and quiet
Stayed 3 nights in Aug 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Sonder O’Connor has now become our go-to place when we’re in Ottawa. We chose it originally because it is close to our son and daughter-in-law. But we quickly realized that we liked the rooms (we’ve had both the single and the apartment style), the location beside the Museum of Natural History and the easy walk to Elgin Street.
Stayed 2 nights in Aug 2025

10/10 Excellent

Karel

Liked: Cleanliness, property conditions & facilities
Having to buy a card to have the privilege to do laundry is not acceptable when you consider that you get free laundry pods and machine use at the other hotel 10 minutes away.
Stayed 15 nights in Jul 2025

8/10 Good

Kevin

Liked: Cleanliness, property conditions & facilities
Techical glitches that's not reliable
Stayed 1 night in Aug 2025

10/10 Excellent

Chris

Traveled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Kevin

Liked: Cleanliness, property conditions & facilities
Digital inconvenience
Stayed 2 nights in Aug 2025

8/10 Good

Pierre

Liked: Cleanliness, room comfort

Comfortable Stay

Place was comfy and easy to access. Would have been nice to have some water bottles, and the carpet was a little dirty. Also, never found the card they said was in the room with the wifi details.
Stayed 2 nights in Aug 2025

10/10 Excellent

ray

Business traveler
Liked: Cleanliness, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Chris

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Sabrina

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Ann

Liked: Cleanliness, amenities, property conditions & facilities
Apartment layout well thought out and efficient. No way to turn down AC. Parking area is difficult to navigate.
Stayed 1 night in Aug 2025

10/10 Excellent

Kelly

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Other then not getting a pre arrival email and having to follow up by calling as my messages were not being responded too. Once I got that sorted out it was great. Everything else was very enjoyable
Stayed 1 night in Aug 2025

10/10 Excellent

Thom

Liked: Cleanliness, room comfort

A good spot

Very convenient, parking easy, only very minor issue, soap bar too small and poor quality
Stayed 2 nights in Jul 2025

10/10 Excellent

Viveca

Liked: Cleanliness, property conditions & facilities
Wonderful place ---close to immediate restaurants especially 24 hour Elgin Street Diner. Shopping downtown will require transportation or 15-20 min. walk. Parking was awesome and immediate to room access. Front Desk assistance was friendly and very helpful. Apt. was very clean and very comfortable--- with good supplies. We will stay again.
Stayed 2 nights in Jul 2025

2/10 Terrible

Claudia

Stayed 2 nights in Jul 2025

10/10 Excellent

Hal

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable fully-equipped (fridge, induction stove top, convection oven, microwave, dishwasher, utensils and dishes) with room climate control. Indoor and outdoor common areas, meeting rooms, work spaces, gym, games room and laundry facility. In the heart of downtown Ottawa, close to dining, shopping, museums, etc.
Stayed 2 nights in Jul 2025

4/10 Poor

Sara

Business traveler
"View" to a concrete painted wall with a mural... some of the electrical outlets didnt work so only the one kitchen overhead light worked. Need softer window coverings in addition to the blackout roll down as light leaks around. Overall adequate but might not stay again. Having all the ammenities in unit was nice for a longer stay.
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveler

Okay stay

Photos of property are not accurate. This is an old hotel that has been semi updated, not a condo. Still has outdated features and rooms are severely lacking storage. The full kitchen was convenient. Onsite parking is very tight, cannot park with anything larger than a small SUV. Decent location but can be noisy at night, hotel did provide ear plugs.
Stayed 2 nights in Jul 2025

8/10 Good

Andres

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Convenient location, good price. Small kitchen
Stayed 2 nights in Jun 2025

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved having a stove top and dishes! Also loved the fact, that the parking is right beside the Sonder, with elevator access!
Stayed 1 night in Jul 2025

10/10 Excellent

Dawn

Stayed 4 nights in Jul 2025

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Rohan

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2025

4/10 Poor

Cristina

Traveled with group
Disliked: Amenities
I found that the pictures online don’t match too well the inside. There was a lot of stuff that was not cleaned in our room areas in the bathroom were dirty. Walls in the bedroom had fingerprints from Cheetos of some sort or just dirty hands.I don’t like the fact that I couldn’t just call the front desk because the rooms do not have a phones. I had to use my cell phone to call anywhere local because I’m not from Ottawa so I will be charged for that. I don’t really like that. I had to go on a chat when I had issues with the room because I had to wait longer than it should have to have the issues resolved. I also asked for an extra blanket and they didn’t have extra blankets available, which I find odd, because why wouldn’t you have extras? You have a fold out couch as an option that had no blankets on it so in that case and they don’t have extra bedding, they shouldn’t promote it as a spot to sleep. The pullout couch was also very uncomfortable. You can feel every single pool through that thin mattress. Maybe it was because all they gave me was a sheet to cover myself with. I also did not like the fact that I had to pay extra to check in early and when I arrived to check in early, even though I had paid already, they told me that they never received the request and my room wasn’t ready. I had to still wait and I was never offered any compensation at least for half of what I paid even though they never had me in on time for what I had paid for and I think that’s ridiculous.
Stayed 3 nights in Jul 2025

10/10 Excellent

Anne

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Sondor at The O'Connor is so secure, clean and well-maintained. Our studio apartment was very comfortable and equipped with everything we needed for our four night stay. We have already recommended it to others and we would not hesitate to stay there the next time we visit our family and friends in Ottawa.
Stayed 4 nights in Jul 2025