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The Business Inn

2.5 star property

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Photo gallery for The Business Inn

Executive Suite, 1 King Bed, 1 Queen Sofa Bed | 1 bedroom, premium bedding, pillowtop beds, desk
Studio Suite, 1 King Bed | Private kitchen | Full-size fridge, microwave, oven, stovetop
Economy Suite, 1 Queen Bed | 1 bedroom, premium bedding, pillowtop beds, desk
Lobby
Lunch and dinner served

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Kitchen

Explore the area

Map
180 MacLaren Street, Ottawa, ON, K2P0L3
  • University of Ottawa
    ‪8 min walk‬
  • Byward Market Square
    ‪15 min walk‬
  • Parliament Hill
    ‪15 min walk‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪15 min drive‬

Room options

View all photos for Economy Suite, 1 Queen Bed

Economy Suite, 1 Queen Bed | 1 bedroom, premium bedding, pillowtop beds, desk

Economy Suite, 1 Queen Bed

9.0 out of 10
Wonderful
(122 reviews)
  • 400 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed | 1 bedroom, premium bedding, pillowtop beds, desk

Studio Suite, 1 King Bed

9.4 out of 10
Exceptional
(84 reviews)
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, 1 Queen Sofa Bed

Executive Suite, 1 King Bed, 1 Queen Sofa Bed | 1 bedroom, premium bedding, pillowtop beds, desk

Executive Suite, 1 King Bed, 1 Queen Sofa Bed

9.4 out of 10
Exceptional
(99 reviews)
  • 500 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Mini Suite, 1 Queen Bed

Mini Suite, 1 Queen Bed | 1 bedroom, premium bedding, pillowtop beds, desk

Mini Suite, 1 Queen Bed

9.2 out of 10
Wonderful
(446 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Signature Suite, 1 Queen/King Bed, 1 Queen Sofa Bed

Signature Suite, 1 Queen/King Bed, 1 Queen Sofa Bed | 1 bedroom, premium bedding, pillowtop beds, desk

Signature Suite, 1 Queen/King Bed, 1 Queen Sofa Bed

9.4 out of 10
Exceptional
(158 reviews)
  • 712 sq ft
  • Sleeps 5
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Two Bed Suite, 2 King/Queen Beds, 1 Queen Sofa Bed

46-inch LCD TV with cable channels, TV, computer

Two Bed Suite, 2 King/Queen Beds, 1 Queen Sofa Bed

9.4 out of 10
Exceptional
(91 reviews)
  • 500 sq ft
  • Sleeps 6
  • 2 Queen Beds

Similar properties

Exterior

Holiday Inn Express & Suites Downtown Ottawa East by IHG

  • Pool
  • Breakfast included
  • Free WiFi
  • Air conditioning
4.3 out of 5, Excellent, (2309)
$266 nightly
The price is $266 total
includes taxes & fees
Holiday Inn Express & Suites Downtown Ottawa East by IHG

About this property

The Business Inn

Hotel in Centretown
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour business center, self parking, and concierge services.
The Business Inn offers 158 accommodations with computers and coffee/tea makers. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 46-inch LCD televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a 24-hour business center. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and multilingual staff. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

The Business Inn is a smoke-free property.

A complimentary continental breakfast is served each morning between 7 AM and 10 AM.
MacLaren's on Elgin - This sports bar serves lunch, dinner, and light fare.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (CAD 25 per night)
  • Limited onsite parking
  • Onsite parking options include a garage

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • MacLaren's on Elgin

Things to do

  • 24-hour gym
  • Billiards/pool table

Family friendly

  • Free rollaway/extra bed
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 12 floors
  • Built in 1968
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 46-inch LCD TV with premium cable channels
  • Computer

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property's underground parking has a maximum vehicle height limit of 6.2 feet (1.87 meters).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: CAD 25 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector, a security system, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Business Inn
Business Inn Ottawa
Inn Business
Business Hotel Ottawa
The Business Hotel Ottawa
The Business Inn Hotel
The Business Inn Ottawa
The Business Inn Hotel Ottawa

The Business Inn Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 5386 out of 7599 reviews
Rating 8 - Good. 1771 out of 7599 reviews
Rating 6 - Okay. 286 out of 7599 reviews
Rating 4 - Poor. 68 out of 7599 reviews
Rating 2 - Terrible. 88 out of 7599 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lok Yin Dominic

Stayed 1 night in Apr 2025

10/10 Excellent

Deepak

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Ana

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Eric

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room, and amenities were great. One of the most comprehensive breakfast I've had at a hotel - very impressed. Only non-postive thing I would say is that the elevator is a little small.
Stayed 1 night in Apr 2025

10/10 Excellent

Martin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Business Inn is an excellent and reasonably priced hotel well-located in central Ottawa. Secure on-site parking is available at a fair rate. The included breakfast is good and an added bonus. The surrounding area has many quite good restaurants. I will certainly stay at the Business Inn on my next visit to Ottawa.
Stayed 2 nights in Apr 2025

10/10 Excellent

Madhumati

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay. Clean facility.
Stayed 1 night in Apr 2025

10/10 Excellent

Nicole

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I liked it was walkable, clean hotel room, and staff was friendly.
Stayed 1 night in Apr 2025

10/10 Excellent

Tracy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent! We’ve stayed here numerous times and it has always met our expectations.
Stayed 1 night in Apr 2025

10/10 Excellent

Davood

Stayed 1 night in Apr 2025

10/10 Excellent

ATUL

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms and cleanliness
Stayed 2 nights in Apr 2025

8/10 Good

William

Liked: Amenities, property conditions & facilities
Na
Stayed 1 night in Apr 2025

10/10 Excellent

Marc-André

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We decided on that hotel because of the EV charger in the parking lot. We had a great experience overall. Breakfast was very good. Pricing was fair. Bedroom was spacious, more like a 2 1/2 appartment than a bedroom actually. Staff was very helpful and polite. Will definitely go again next time we come to Ottawa.
Stayed 2 nights in Apr 2025

10/10 Excellent

Vincent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

We stayed in the execute suite for two nights. They offered a twin rollaway bed free of charge. The room was spacious, equipped with a kitchen that came with everything you would need. Unfortunately the burners of the stove were weak. Otherwise the kitchen and the room were great and beyond our expectation. Beds were comfy and clean. Bed sheets and linens were also clean and had no strange smell. Our family loved how everything was self served - extra blankets, towels and bed sheets were stored in a room down the hall and we were encouraged to take them as needed. The breakfast was epic with a huge variety of food selections, both continental style and hot foods. My kids absolutely loved everything this hotel had to offer. Too bad they don't have a pool but their gym was decent! This hotel is located in the heart of Ottawa., Everything was within walking distance and lots of different restaurants nearby!
Stayed 1 night in Feb 2025

10/10 Excellent

Peter

Stayed 2 nights in Apr 2025

10/10 Excellent

GUADALUPE IVET

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thank you

It was an amazing experience staying at business inn hotel. It’s a place with everything!
Stayed 2 nights in Apr 2025

10/10 Excellent

Feras

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Lance

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

8/10 Good

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The business inn doesn't look like much from the outside, but it is exceptional value. Rooms are large, quiet and most importantly clean. I would not hesitate to recommend this property to anyone. As long as you don't expect the Ritz-Carlton for amenities, this is the place. Always stay here when in Ottawa.
Stayed 3 nights in Mar 2025

10/10 Excellent

Rutvij

Stayed 3 nights in Apr 2025

10/10 Excellent

Pamela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is well provided, in suite utensils for cooking, bath amenities, laundry facility, breakfast options
Stayed 2 nights in Apr 2025

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot. Rooms are very spacious, more than expected. Very well equipped kitchenette. We are so happy with our decision to stay here.
Stayed 1 night in Apr 2025

10/10 Excellent

Bambi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were veey polite, the location is super convenient, the rooms are very large and very clean well stocked with toiletries and coffee/dishes. The free breakfast was incredible. There is free laundry onsite, also. I kind of regret leaving this review because I dont want the rates to increase :)
Stayed 1 night in Apr 2025

10/10 Excellent

Kasra

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff and very well kept rooms.
Stayed 1 night in Apr 2025