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The Business Inn

2.5 star property

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Photo gallery for The Business Inn

Executive Suite, 1 King Bed, 1 Queen Sofa Bed | Premium bedding, pillowtop beds, desk, laptop workspace
Lunch and dinner served
Studio Suite, 1 King Bed | Private kitchen | Full-size fridge, microwave, oven, stovetop
Front of property
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Kitchen

Explore the area

Map
180 MacLaren Street, Ottawa, ON, K2P0L3
  • University of Ottawa
    ‪14 min walk‬
  • Parliament Hill
    ‪17 min walk‬
  • Byward Market Square
    ‪3 min drive‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪18 min drive‬

Room options

View all photos for Economy Suite, 1 Queen Bed

Economy Suite, 1 Queen Bed | Premium bedding, pillowtop beds, desk, laptop workspace

Economy Suite, 1 Queen Bed

  • 400 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed | Premium bedding, pillowtop beds, desk, laptop workspace

Studio Suite, 1 King Bed

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, 1 Queen Sofa Bed

Executive Suite, 1 King Bed, 1 Queen Sofa Bed | Premium bedding, pillowtop beds, desk, laptop workspace

Executive Suite, 1 King Bed, 1 Queen Sofa Bed

  • 500 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Mini Suite, 1 Queen Bed

Mini Suite, 1 Queen Bed | Premium bedding, pillowtop beds, desk, laptop workspace

Mini Suite, 1 Queen Bed

  • 350 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Signature Suite, 1 Queen/King Bed, 1 Queen Sofa Bed

Signature Suite, 1 Queen/King Bed, 1 Queen Sofa Bed | Premium bedding, pillowtop beds, desk, laptop workspace

Signature Suite, 1 Queen/King Bed, 1 Queen Sofa Bed

  • 712 sq ft
  • Sleeps 5
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Two Bed Suite, 2 King/Queen Beds, 1 Queen Sofa Bed

46-inch LCD TV with cable channels, TV, computer

Two Bed Suite, 2 King/Queen Beds, 1 Queen Sofa Bed

  • 500 sq ft
  • Sleeps 6
  • 2 Queen Beds

Similar properties

Exterior

Holiday Inn Express & Suites Downtown Ottawa East by IHG

  • Pool
  • Breakfast included
  • Free WiFi
  • Air conditioning
4.3 out of 5, Excellent, (2171)
The price is $147
per night
$174 total
includes taxes & fees
May 18 - May 19
Holiday Inn Express & Suites Downtown Ottawa East by IHG

About this property

The Business Inn

Hotel in Centretown
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour business center, self parking, and concierge services.
The Business Inn offers 158 accommodations with computers and coffee/tea makers. Accommodations offer separate sitting areas and include sofa beds. Pillowtop beds feature premium bedding. 46-inch LCD televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a 24-hour business center. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and multilingual staff. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

The Business Inn is a smoke-free property.

A complimentary continental breakfast is served each morning between 7 AM and 10 AM.
MacLaren's on Elgin - This sports bar serves lunch, dinner, and light fare.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (CAD 25 per night)
  • Limited onsite parking
  • Onsite parking options include a garage

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • MacLaren's on Elgin

Things to do

  • 24-hour gym
  • Billiards/pool table

Family friendly

  • Free rollaway/extra bed
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 12 floors
  • Built in 1968
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 46-inch LCD TV with premium cable channels
  • Computer

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property's underground parking has a maximum vehicle height limit of 6.2 feet (1.87 meters).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: CAD 25 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector, a security system, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Business Inn
Business Inn Ottawa
Inn Business
Business Hotel Ottawa
The Business Hotel Ottawa
The Business Inn Hotel
The Business Inn Ottawa
The Business Inn Hotel Ottawa

The Business Inn Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 5205 out of 7389 reviews
Rating 8 - Good. 1749 out of 7389 reviews
Rating 6 - Okay. 281 out of 7389 reviews
Rating 4 - Poor. 68 out of 7389 reviews
Rating 2 - Terrible. 86 out of 7389 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Colleen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Surprise.

What a great surprise. Th room was an old one bedroom apartment. Full kitchen with dishes and cutlery as well. The staff (Albert) was very accommodating and helpful.
Stayed 2 nights in Jan 2025

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Jan 2025

10/10 Excellent

johanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vert good
Stayed 1 night in Feb 2025

10/10 Excellent

Christopher

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Chantal

Traveled with partner
Liked: Amenities, property conditions & facilities
Aucun personnel ne parle français
Stayed 1 night in Feb 2025

10/10 Excellent

Edwin

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay in middle of ottawa
Stayed 2 nights in Jan 2025

10/10 Excellent

Charlene

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were wonderful and accommodating. Breakfast was a nice surprise! Loved the choices!
Stayed 4 nights in Jan 2025

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place will stay here again!
Stayed 1 night in Feb 2025

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

MARIEME

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Zuzana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Anton, Markham

Liked: Property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Anne

Traveled with group
Liked: Amenities
I kinda wanna keep it a secret, but that’s not fair to the company. They did great and went the extra mile with all aspects of service. Very satisfied. 🙂
Stayed 1 night in Jan 2025

10/10 Excellent

Matt

Stayed 2 nights in Jan 2025

10/10 Excellent

Carol, Thorold

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building was under some renovations, but it didn’t affect us other than needing to take a different elevator. We were very happy with everything, enjoyed having a breakfast included, and especially loved one of the staff at the front desk (didn’t remember his name, worked the evening of Jan. 28 & 29th, tall/slim with brown hair and glasses). He was very informative, caring and willing to help in any way he could! We will definitely recommend your hotel!!!
Stayed 3 nights in Jan 2025

6/10 Okay

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Upgraded room but did not disclose that it was located right next to rooms being refurbished. Room heater did not heat room adequately, shower water was Luke warm at best (they came and fixed), TV in bedroom did not operate at all. Breakfast was amazing. Room was spacious. Check in was friendly.
Stayed 1 night in Jan 2025

10/10 Excellent

Todd

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good value.
Stayed 1 night in Jan 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

David

Stayed 3 nights in Jan 2025

10/10 Excellent

Abdulreham

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Jasmeet

Business traveler, Traveled with partner
Didnt even provided a single bottle of water. Parking is 25$ tax per night, that is not mentioned on booking anywhere.
Stayed 1 night in Jan 2025

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, staff, decent included breakfast. Self-parking was convenient. Overall, good value. Would definitely stay again.
Stayed 2 nights in Jan 2025

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peter at front desk, help us all weekend. Super guy! Go leafs go!
Stayed 2 nights in Jan 2025

10/10 Excellent

Kash

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Yash

Stayed 1 night in Jan 2025