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The Business Inn

2.5 star property

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Photo gallery for The Business Inn

Mini Suite, 1 Queen Bed | Premium bedding, pillowtop beds, desk, laptop workspace
Executive Suite, 1 King Bed, 1 Queen Sofa Bed | Premium bedding, pillowtop beds, desk, laptop workspace
Front of property
Executive Suite, 1 King Bed, 1 Queen Sofa Bed | Living area | 46-inch LCD TV with cable channels, TV, computer
Studio Suite, 1 King Bed | Private kitchen | Full-size fridge, microwave, oven, stovetop

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Air conditioning
  • Gym
  • Parking available
$113
includes taxes & fees
Jan 27 - Jan 28

Explore the area

View in a map
180 MacLaren Street, Ottawa, ON, K2P0L3
  • Place, Elgin Street
    ‪1 min walk‬
  • Place, Rideau Canal
    ‪5 min walk‬
  • Place, University of Ottawa
    ‪8 min walk‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪19 min drive‬

Room options

View all photos for Signature Suite, 1 Queen/King Bed, 1 Queen Sofa Bed

Signature Suite, 1 Queen/King Bed, 1 Queen Sofa Bed | Premium bedding, pillowtop beds, desk, laptop workspace

Signature Suite, 1 Queen/King Bed, 1 Queen Sofa Bed

9.4 out of 10
Exceptional
(209 reviews)
  • 712 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed, 1 Queen Sofa Bed

Executive Suite, 1 King Bed, 1 Queen Sofa Bed | Premium bedding, pillowtop beds, desk, laptop workspace

Executive Suite, 1 King Bed, 1 Queen Sofa Bed

9.4 out of 10
Exceptional
(120 reviews)
  • 500 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Mini Suite, 1 Queen Bed

Mini Suite, 1 Queen Bed | Premium bedding, pillowtop beds, desk, laptop workspace

Mini Suite, 1 Queen Bed

9.2 out of 10
Wonderful
(565 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed | Premium bedding, pillowtop beds, desk, laptop workspace

Studio Suite, 1 King Bed

9.4 out of 10
Exceptional
(102 reviews)
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Economy Suite, 1 Queen Bed

Economy Suite, 1 Queen Bed | Premium bedding, pillowtop beds, desk, laptop workspace

Economy Suite, 1 Queen Bed

9.0 out of 10
Wonderful
(143 reviews)
  • 400 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Bed Suite, 2 King/Queen Beds, 1 Queen Sofa Bed

46-inch LCD TV with cable channels, TV, computer

Two Bed Suite, 2 King/Queen Beds, 1 Queen Sofa Bed

9.4 out of 10
Exceptional
(115 reviews)
  • 500 sq ft
  • Sleeps 6
  • 2 Queen Beds

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About this property

The Business Inn

Hotel in Centretown
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour business center, self parking, and concierge services.
The Business Inn offers 158 accommodations with computers and coffee/tea makers. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 46-inch LCD televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a 24-hour business center. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and multilingual staff. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

The Business Inn is a smoke-free property.

A complimentary continental breakfast is served each morning between 7 AM and 10 AM.
MacLaren's on Elgin - This sports bar serves lunch, dinner, and light fare.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (CAD 25 per night)
  • Limited onsite self parking
  • Onsite parking options include a garage

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • MacLaren's on Elgin

Things to do

  • 24-hour gym
  • Billiards/pool table

Family friendly

  • Free rollaway/extra bed
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 12 floors
  • Built in 1968
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 46-inch LCD TV with premium cable channels
  • Computer

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property's underground parking has a maximum vehicle height limit of 6.2 feet (1.87 meters).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: CAD 25 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector, a security system, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Business Inn
Business Inn Ottawa
Inn Business
Business Hotel Ottawa
The Business Hotel Ottawa
The Business Inn Hotel
The Business Inn Ottawa
The Business Inn Hotel Ottawa

The Business Inn Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 5863 out of 8137 reviews
Rating 8 - Good. 1820 out of 8137 reviews
Rating 6 - Okay. 291 out of 8137 reviews
Rating 4 - Poor. 64 out of 8137 reviews
Rating 2 - Terrible. 99 out of 8137 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

sameer

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place ,Highly recommend
Stayed 3 nights in Oct 2025

10/10 Excellent

Duncan

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff amazing breakfast amazing clean spacious
Stayed 3 nights in Oct 2025

10/10 Excellent

Mary Jane

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was courteous. Nice place I would recommend to friends and family.
Stayed 1 night in Oct 2025

8/10 Good

Amy

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Breakfast was good. Room is very large. Building is old. Good location downtown.
Stayed 1 night in Sep 2025

10/10 Excellent

Claudia

Stayed 1 night in Oct 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for the cost
Stayed 3 nights in Oct 2025

10/10 Excellent

Dawn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed with a friend for 2 nights for personal travel and to meet up with a few friends. The room was clean, generous and comfortable. The Beds were fantastic! I loved having the convenience of being in a walkable neighbourhood. Breakfast was included and it was above the typical breakfast buffet. Food was fresh and there were ample options. I will definitely be back!
Stayed 3 nights in Oct 2025

10/10 Excellent

Leceta, Lower Northfield

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was pleasantly surprised! It was the perfect stay.
Stayed 3 nights in Oct 2025

10/10 Excellent

Pankaj Gupta

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was comfortable and people were professional.
Stayed 4 nights in Oct 2025

2/10 Terrible

Jack

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I checked in, they insisted I put $100 on a credit card. I told him I didn’t have a credit card and to put it on my debit card and they gave me a hard time with it and finally accepted. I don’t understand what the difference is if I’m putting $100 on my credit card or debit card. Also, they gave me the worst room in the entire place entrance is in the rear of the parking and the room is so dated and old and dirty. I would never stay here again.
Stayed 1 night in Oct 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in the heart of the city, with reasonable rates.
Stayed 2 nights in Oct 2025

8/10 Good

Jenny, Winnipeg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good, just my bathtub faucet doesn't work properly, the maintenance guy came to help me to open the water.
Stayed 1 night in Oct 2025

8/10 Good

Laura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location!
Stayed 4 nights in Oct 2025

10/10 Excellent

CHRISTHELL

Liked: Cleanliness
Very satisfied
Stayed 1 night in Oct 2025

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, beautiful spacious room and wonderful breakfast.
Stayed 2 nights in Oct 2025

8/10 Good

Gerardo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Kevin Adam

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was very happily surprised at how large the room was, and the kitchen was extremely complete and well appointed! Comfy bed, good work space. I was quite pleased to stay here
Stayed 4 nights in Oct 2025

8/10 Good

sean

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Sharon

Traveled with partner
Liked: Cleanliness, amenities
Friendly helpful staff!
Stayed 3 nights in Oct 2025

10/10 Excellent

Guy

Stayed 2 nights in Oct 2025

10/10 Excellent

Jill

Stayed 1 night in Oct 2025

10/10 Excellent

Sulabh, Scarborough

Liked: Cleanliness
Exceptional
Stayed 1 night in Oct 2025

8/10 Good

Stephen

Liked: Staff & service
Breaking was OK
Stayed 2 nights in Oct 2025

10/10 Excellent

Bianca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, expensive on-site parking though
Stayed 1 night in Aug 2025

10/10 Excellent

Cynthia, Ottawa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location located in the heart of Ottawa. Spacious rooms with very comfortable beds. Staff A1!
Stayed 1 night in Oct 2025