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The Business Inn

2.5 star property

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Photo gallery for The Business Inn

Mini Suite, 1 Queen Bed | Premium bedding, pillowtop beds, desk, laptop workspace
Executive Suite, 1 King Bed, 1 Queen Sofa Bed | Living area | 46-inch LCD TV with cable channels, TV, computer
Studio Suite, 1 King Bed | Private kitchen | Full-size fridge, microwave, oven, stovetop
Executive Suite, 1 King Bed, 1 Queen Sofa Bed | Premium bedding, pillowtop beds, desk, laptop workspace
Front of property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Restaurant
  • Air conditioning
  • Parking available
$138
includes taxes & fees
May 3 - May 4

Explore the area

View in a map
180 MacLaren Street, Ottawa, ON, K2P0L3
  • Place, Elgin Street
    ‪1 min walk‬
  • Place, Rideau Canal
    ‪5 min walk‬
  • Place, University of Ottawa
    ‪8 min walk‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪20 min drive‬

Room options

View all photos for Signature Suite, 1 Queen/King Bed, 1 Queen Sofa Bed

Signature Suite, 1 Queen/King Bed, 1 Queen Sofa Bed | Premium bedding, pillowtop beds, desk, laptop workspace

Signature Suite, 1 Queen/King Bed, 1 Queen Sofa Bed

9.4 out of 10
Exceptional
(219 reviews)
  • 712 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed, 1 Queen Sofa Bed

Executive Suite, 1 King Bed, 1 Queen Sofa Bed | Premium bedding, pillowtop beds, desk, laptop workspace

Executive Suite, 1 King Bed, 1 Queen Sofa Bed

9.4 out of 10
Exceptional
(126 reviews)
  • 500 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Mini Suite, 1 Queen Bed

Mini Suite, 1 Queen Bed | Premium bedding, pillowtop beds, desk, laptop workspace

Mini Suite, 1 Queen Bed

9.4 out of 10
Exceptional
(639 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed | Premium bedding, pillowtop beds, desk, laptop workspace

Studio Suite, 1 King Bed

9.4 out of 10
Exceptional
(118 reviews)
  • 400 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Economy Suite, 1 Queen Bed

Economy Suite, 1 Queen Bed | Premium bedding, pillowtop beds, desk, laptop workspace

Economy Suite, 1 Queen Bed

9.2 out of 10
Wonderful
(150 reviews)
  • 400 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Bed Suite, 2 King/Queen Beds, 1 Queen Sofa Bed

46-inch LCD TV with cable channels, TV, computer

Two Bed Suite, 2 King/Queen Beds, 1 Queen Sofa Bed

9.4 out of 10
Exceptional
(127 reviews)
  • 500 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

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About this property

The Business Inn

Hotel in Centretown
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour business center, self parking, and concierge services.
The Business Inn offers 158 accommodations with computers and coffee/tea makers. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 46-inch LCD televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a 24-hour business center. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and multilingual staff. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

The Business Inn is a smoke-free property.

A complimentary continental breakfast is served each morning between 7 AM and 10 AM.
MacLaren's on Elgin - This sports bar serves lunch, dinner, and light fare.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (CAD 25 per night)
  • Limited onsite self parking
  • Onsite parking options include a garage

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • MacLaren's on Elgin

Things to do

  • 24-hour gym
  • Billiards/pool table

Family friendly

  • Free rollaway/extra bed
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 12 floors
  • Built in 1968
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 46-inch LCD TV with premium cable channels
  • Computer

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property's underground parking has a maximum vehicle height limit of 6.2 feet (1.87 meters).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: CAD 25 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Business Inn
Business Inn Ottawa
Inn Business
Business Hotel Ottawa
The Business Hotel Ottawa
The Business Inn Hotel
The Business Inn Ottawa
The Business Inn Hotel Ottawa

The Business Inn Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 5921 out of 8103 reviews
Rating 8 - Good. 1745 out of 8103 reviews
Rating 6 - Okay. 284 out of 8103 reviews
Rating 4 - Poor. 57 out of 8103 reviews
Rating 2 - Terrible. 96 out of 8103 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Marko

Liked: Property conditions & facilities
Friendly staff. Close to the canal for skating
Stayed 2 nights in Jan 2026

8/10 Good

Iryna

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Jan 2026

10/10 Excellent

Jose

Business traveler
Liked: Cleanliness, staff & service, amenities
The room was very good, good size and clean.
Stayed 4 nights in Jan 2026

10/10 Excellent

Alain

Liked: Cleanliness, staff & service, amenities
Ce n'est pas ma première visite à cet endroit. Je dois souligner que nous avons encore été agréablement surpris de l'accueil sympathique du personnel. Notre chambre était très propre incluant les ustensiles et la vaisselle. Les serviettes récentes nous ont aussi comblées.
Stayed 2 nights in Jan 2026

10/10 Excellent

ALVES

Traveled with family
Liked: Cleanliness, staff & service, amenities
The size and living space, the organization of the room. Next the kitchen space has just about everything one needs for preparing meals. The view from the windows was also great. I loved it and would return.
Stayed 2 nights in Jan 2026

10/10 Excellent

Carl

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
This hotel doesn’t look like much from the outside, but it’s one of the best I stayed at! Friendly and awesome staff at the lobby. Gigantic rooms with confy beds and sofa beds. A breakfast buffet like a all inclusive resort!! This is the best hotel in Ottawa!! You have to stay there!! It’s perfect!
Stayed 2 nights in Jan 2026

8/10 Good

Denis

Traveled with group
Liked: Cleanliness
Courteous staff Confortable bed Quiet room Only criticism: we re in winter with boots Room should some carpeting when we enter so we do nit stain the floor
Stayed 2 nights in Jan 2026

10/10 Excellent

Dave

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff are amazing. They made our stay very memorable. The front desk team do everything they can to ensure you have a great experience at the Hotel from opening doors when your hands are full or giving you directions to the closest place to ice skate. The continental breakfast provides a traveller with everything one needs to fuel up for the day. The extra touch of a grab bag with water and light snack is very thoughtful. The property is central to good restaurants and easy walking to city center and sights. I highly recommend the Business Inn to anyone looking for a great place to stay in Ottawa
Stayed 2 nights in Jan 2026

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Great customer service.
Stayed 2 nights in Jan 2026

8/10 Good

Ira

Liked: Cleanliness, amenities, property conditions & facilities
Very large room. Helpful staff. TV was more complicated to operate than it needed to be, but overall, a very positive experience.
Stayed 1 night in Jan 2026

10/10 Excellent

Rosemary

All was great!
Stayed 2 nights in Jan 2026

10/10 Excellent

paula

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was super clean and had lots of extras like a white noise machine, full size ironing board and an air purifier. There was a completely stocked kitchen too but we didn't stay long enough to use it. It was very quiet and comfortable. We were impressed with the breakfast buffet. There were so many food and beverage choices offered. There was literally something for everyone. The room rate was reasonable and the staff were friendly and helpful. It exceeded our expectations and we will be repeat customers.
Stayed 1 night in Jan 2026

8/10 Good

Marco, Winnipeg

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is one of our favorite hotels in Ottawa, easy to move wherever you need to go in Ottawa, the breakfast is gorgeous, the room at first floor was a little bit noisy due a cars outside, but nothing to complaints the kitchen inside the suite is pretty handy to prepare some meals and computer and printer if you need it.100% recommend!!
Stayed 2 nights in Jan 2026

10/10 Excellent

John Carlo

Stayed 2 nights in Jan 2026

8/10 Good

Joanne

Liked: Cleanliness, staff & service, amenities
Oui la chambre était impeccable, le lit très confortable. Personnel poli et courtois Séjour agréable.
Stayed 2 nights in Jan 2026

10/10 Excellent

Maria

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
I stayed for 4 nigths and it was a pleasant stay! The room is always spotless. Comfortable and clean. Generous with toiletries and towels. Staff is courteous. Breakfast is abundant... Service is excellent!
Stayed 4 nights in Jan 2026

10/10 Excellent

Naomi

Liked: Cleanliness, amenities, property conditions & facilities
Everything
Stayed 3 nights in Jan 2026

10/10 Excellent

Arthur

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Charming hotel with Agatha Christie novel vibe. Amazing location, easy to reach downtown, walk to Rideau Canal, etc., even the Airport is not too far away either by Transit or Uber/Taxi. Very friendly and attentive staff, free breakfast and laundry. Can't fault the place really.
Stayed 2 nights in Jan 2026

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Always a great stay!
Stayed 8 nights in Jan 2026

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff. Had a problem with the tv. Called front desk. Someone showed up within 5 minutes. Amazing!
Stayed 2 nights in Jan 2026

10/10 Excellent

Adam

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
This a great place to stay. Love how spacious, comfortable and clean the rooms are. Most hotels I bring my own pillow. However the business inn they are perfect. Feels like being at home. Highly recommend to stay here.
Stayed 2 nights in Jan 2026

10/10 Excellent

Atif

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a dated property but it is a great value and the service is fantastic!!’ The breakfast has pre made to go options if you are in a hurry. These people actually care. Who does that now days. I am a fan of this establishment. Highly recommend. It’s not new. It’s not very fancy but my room was 750sqft.
Stayed 3 nights in Jan 2026

10/10 Excellent

Ariane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean room, friendly staff, convenient location
Stayed 1 night in Jan 2026

8/10 Good

Verified traveler

Stayed 1 night in Jan 2026

8/10 Good

Sébastien

Liked: Cleanliness, amenities, property conditions & facilities
Great room, great price. Indoor parking is convenient. Location good, many restaurants close. There was a fire alarm test before 9AM, it should have been scheduled later, it is obvious some of the guests might be still sleeping at that time.
Stayed 1 night in Jan 2026