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The Metcalfe Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Metcalfe Hotel

Restaurant
Premium bedding, down comforters, pillowtop beds, minibar
Meeting facility
Meeting facility
Executive Room, 1 King Bed | Premium bedding, down comforters, pillowtop beds, minibar

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Room service
  • Housekeeping
  • Breakfast available
  • 24/7 front desk
  • Pet friendly
  • Parking available

Explore the area

Map
123 Metcalfe Street, Ottawa, ON, K1P 5L9
  • Elgin Street
    2 min walk
  • Cocotte Bistro
    1 min walk
  • Parliament Station
    6 min walk
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    15 min drive

Room options

View all photos for Suite, Corner

Premium bedding, down comforters, pillowtop beds, minibar

Suite, Corner

  • 540 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Premium bedding, down comforters, pillowtop beds, minibar

Suite, 2 Bedrooms

  • 850 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

View all photos for Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed | Premium bedding, down comforters, pillowtop beds, minibar

Classic Room, 1 Queen Bed

  • 205 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

42-inch flat-screen TV with cable channels, TV

Junior Suite

  • 485 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, minibar

Executive Room, 1 King Bed

  • 405 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (King)

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Room (King)

  • 555 sq ft
  • Sleeps 2
  • 1 Twin Murphy Bed

View all photos for Executive Room, 2 Bedrooms

Premium bedding, down comforters, pillowtop beds, minibar

Executive Room, 2 Bedrooms

  • 700 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Superior Room, 2 Bedrooms

Premium bedding, down comforters, pillowtop beds, minibar

Superior Room, 2 Bedrooms

  • 605 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

View all photos for Superior Room, 2 Queen Beds

Premium bedding, down comforters, pillowtop beds, minibar

Superior Room, 2 Queen Beds

  • 310 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, minibar

Superior Room, 1 King Bed

  • 295 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Atrium)

Premium bedding, down comforters, pillowtop beds, minibar

Room, 1 King Bed (Atrium)

  • 265 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | Premium bedding, down comforters, pillowtop beds, minibar

Classic Room, 1 King Bed

  • 245 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

The Metcalfe Hotel

4-star hotel in Downtown Ottawa
A restaurant, valet parking, and concierge services are available at this smoke-free hotel. WiFi in public areas is free. Additionally, dry cleaning, a 24-hour front desk, and a library are onsite.
The Metcalfe Hotel offers 108 air-conditioned accommodations with minibars and safes. Pillowtop beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with cable channels.

Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. 6 meeting rooms are available. This Ottawa hotel also offers a library, multilingual staff, and tour/ticket assistance. Parking is available onsite for a surcharge. A total renovation of this property was completed in July 2022.

The Metcalfe Hotel is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 7:30 AM and 10:30 AM and on weekends between 7:30 AM and 1:00 PM.
Cocotte - Onsite bistro.
Room service (during limited hours) is available.

Languages

English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (CAD 42 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 7:30 AM to 1:00 PM on weekends; CAD 15 to 25 for adults and CAD 10 to 20 for children
  • A restaurant

Restaurants on site

  • Cocotte

Things to do

  • Library

Family friendly

  • Children's games
  • Free crib

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 6 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 15 to 25.00 for adults, and CAD 10.00 to 20.00 for children
  • Valet parking fee: CAD 42 per night
  • Pet fee: CAD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Metcalfe Hotel Ottawa
Metcalfe Hotel
Metcalfe Ottawa
Ottawa Hotel Indigo
The Metcalfe Hotel Hotel
The Metcalfe Hotel Ottawa
The Metcalfe Hotel Hotel Ottawa

The Metcalfe Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 752 out of 1014 reviews" "
Rating 8 - Good. 194 out of 1014 reviews" "
Rating 6 - Okay. 37 out of 1014 reviews" "
Rating 4 - Poor. 19 out of 1014 reviews" "
Rating 2 - Terrible. 12 out of 1014 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

YUVAL

Stayed 1 night in Sep 2024

10/10 Excellent

robin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous!
Stayed 1 night in Sep 2024

10/10 Excellent

Lauryn

Stayed 1 night in Aug 2024

10/10 Excellent

Philippe, Surrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with a pleasant vibe and style. A few blocks away from the city monuments. Recommended.
Stayed 2 nights in Aug 2024

10/10 Excellent

Angelo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family had an amazing experience at The Metcalfe. Staff were attentive and friendly. The location is perfect to explore Ottawa. The housekeeping staff is phenomenal. Highly recommend.
Stayed 2 nights in Sep 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Megan

Stayed 1 night in Sep 2024

10/10 Excellent

sheida

Stayed 1 night in Aug 2024

8/10 Good

Denise J

Stayed 1 night in Aug 2024

8/10 Good

CIOCEA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Angela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, clean, quiet, within walking distance of all the interesting things to see and do. Would happily come back again!
Stayed 2 nights in Sep 2024

8/10 Good

sabrina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Brenda

Stayed 1 night in Aug 2024

10/10 Excellent

Lei

Stayed 1 night in Jul 2024

10/10 Excellent

joanne, Ottawa

Stayed 1 night in Aug 2024

8/10 Good

Chinenye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love Metcalfe hotel but they should do well by giving their customers free breakfast. Their services starting from staff to the management, the cleanliness and quietness of the hotel, is top-notch.
Stayed 2 nights in Sep 2024

10/10 Excellent

Anahita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely renovated hotel with cute French bistro.
Stayed 1 night in Sep 2024

10/10 Excellent

Marika

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel, friendliest staff. This will be my go-to hotel when in Ottawa.
Stayed 1 night in Sep 2024

2/10 Terrible

Raheleh

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was so bad, the location was poor, and the air conditioner doesn't well work in the room .
Stayed 1 night in Aug 2024

10/10 Excellent

Roxana, north babylon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel! Perfect location to visit downtown Ottawa. Very friendly staff. Restaurant on premises delicious and outstanding service ! Cedrick and Jonathan
Stayed 1 night in Sep 2024

10/10 Excellent

Brian, Mississauga

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was incredibly fresh and really like NO CARPET and use of hardwood flooring. Hotel was ideally suited to walk to all the points of interest in Downtown Ottawa. When we return to Otttawa and we will, definitely staying at Metcalfe
Stayed 1 night in Sep 2024

8/10 Good

Nejib

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient if you want to be downtown Ottawa. You can walk to many places to visit in the capital.
Stayed 2 nights in Jul 2024

10/10 Excellent

Olivera

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking garage is a bit far, but other than that our stay was very pleasant. The hotel is very clean, spacious rooms, very quiet, and I loved that it’s a short walk from everything!
Stayed 1 night in Sep 2024