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Martin's All Suites

4.0 star property

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Photo gallery for Martin's All Suites

Exterior detail
Superior Double Room, 1 King Bed | Private kitchenette | Coffee/tea maker
Junior Suite | Premium bedding, minibar, in-room safe, desk
Superior Double Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk
Interior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Spa
  • Pool
  • Gym
  • Bar
  • Room service

Explore the area

Map
Rue de l’Hocaille 3, Anneau Central Nord, Ottignies-Louvain-la-Neuve, Walloon Brabant, 1348
  • Musée Hergé
    ‪5 min walk‬
  • Catholic University of Louvain
    ‪5 min walk‬
  • Walibi Belgium
    ‪7 min drive‬
  • Brussels (BRU-Brussels - National)
    ‪31 min drive‬

Room options

View all photos for Superior Double Room, 1 King Bed

Superior Double Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Superior Double Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, minibar, in-room safe, desk

Junior Suite

  • Sleeps 2
  • 1 Double Bed

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About this property

Martin's All Suites

4-star Ottignies-Louvain-la-Neuve hotel with restaurant
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
Martin's All Suites offers 102 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include bathrobes and slippers. This Ottignies-Louvain-la-Neuve hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
The onsite spa has couples treatment room(s). Services include massages. The spa is equipped with a hot tub and Turkish bath/hammam. The spa is open daily.
In addition to a full-service spa, Martin's All Suites features an indoor pool and a sauna. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. This business-friendly hotel also offers a fitness center, a terrace, and a vending machine. Onsite parking is available (surcharge).

Martin's All Suites is a smoke-free property.

Martin's All Suites has a restaurant on site.
Room service (during limited hours) is available.

Languages

Dutch, English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (EUR 22 per night)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Hot tub
  • Massage
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 16

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Guests booked in Breakfast Included rates receive take-away buffet breakfast at reception to be consumed in the guestroom.
Access to the spa's wellness area, including the indoor pool, fitness facility, hammam, and spa tub, is limited to 1 hour per guest per day. Access to the spa (surcharge) must be booked in advance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Covered self parking fee: EUR 22.00 per night
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees
  • Spa fee: EUR 20 per day
  • Facilities fee: EUR 20 per person, per day and includes use of: swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property charges a per visit fee to access the spa.
Towels are available on request at the reception desk.

We should mention

Pool access available from 9:00 AM to 7:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Martin's All Suites Hotel Ottignies-Louvain-la-Neuve
Martin's All Suites Ottignies-Louvain-la-Neuve
tin's Suites OttigniesLouvain
Martin's All Suites Hotel
Martin's All Suites Ottignies-Louvain-la-Neuve
Martin's All Suites Hotel Ottignies-Louvain-la-Neuve

Martin's All Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 78 out of 147 reviews
Rating 8 - Good. 45 out of 147 reviews
Rating 6 - Okay. 18 out of 147 reviews
Rating 4 - Poor. 3 out of 147 reviews
Rating 2 - Terrible. 3 out of 147 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

I have stayed hear a few time with work all the staff and hotel is great . Great place to eat out and have a lot to pack from
Stayed 4 nights in Jan 2025

10/10 Excellent

David

Stayed 1 night in Jan 2025

8/10 Good

Angelito

Liked: Cleanliness, staff & service
Clean and convenient
Stayed 4 nights in Dec 2024

8/10 Good

Angelito

Stayed 7 nights in Nov 2024

8/10 Good

Angelito

Stayed 2 nights in Oct 2024

8/10 Good

Alan

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort

Nice bed & location. Bad service and Spa

The hotel location is great, the room was comfortable, but the service has room to improve, especially for a 4* hotel: -The hotel did not have any shampoo (they were out of stock for the week), -They were out of washcloths for the entire week -Breakfast was hit or miss depending on the day. Some days, the eggs were severely undercooked. I do not mind runny eggs, but half the time, they looked more like an egg soup -The spa service (manicure / pedicure) was horrible: it was so painful that we almost had to ask them to stop -We had to ask 3 people at the front desk to finally get a parking pass. The first 2 people told us that we had to pay every time that we got in and out. The 3rd finally told us that we could prepay for the week and get in and out as many times as we wanted. The beds were super comfortable though
Stayed 8 nights in Jun 2024

8/10 Good

Kenneth, Ithaca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beware the pictures showing a pullout couch. Not all rooms, despite being labeled suites, have one (and the alternative is like a double chair, thinly padded, too narrow to sleep on and uncomfortable even as a place to just sit). The front desk staff after some confused promises over several days eventually provided us with a room that did have a true pull-out one. If you need one, contact the hotel directly. Other than that, very nice hotel. The breakfast buffet features some Belgian specialties along the usual array of hot and cold items. The restaurant is excellent (best blanquette de veau ever!) And if you rent a car, select a really small one. Parking spots are tight for the hotel and everywhere else in Belgium.
Stayed 10 nights in Dec 2023

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023

10/10 Excellent

Guylaine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this location
Stayed 1 night in Oct 2023

6/10 Okay

LEWIS

Disliked: Staff & service
Stayed 4 nights in Oct 2023

10/10 Excellent

Patrick, Mansfield

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023

10/10 Excellent

David

Stayed 1 night in Jul 2023

6/10 Okay

Linda Jean, Smithfield

Traveled with group, Traveled with partner
Liked: Cleanliness, property conditions & facilities
We absolutely lovthus location! A few quirks, they don't care for Americans so dont expect all smiles and love from the locals. Its not all the locals but a good amount. Otherwise you would love the locale. The hotel is nice and all the amenities are great, they're was a few issues but overall we enjoyed our time in Belgium. The room has a couple flaws, toilet is in a closet on the other side of the shower room wall, you have to walk around with dirty hands to get to sink. The pillows are small squares and only 3 on a king size bed. No top sheet just a duvet blanket, no extra blankets or pillows in room. Lots of storage and closet space. We found it strange that your key card must stay in the holder at door area to maintain electricity in room. The shower also needs shelves there was no where to put your products.
Stayed 9 nights in Jun 2023

10/10 Excellent

Tivadar

Stayed 2 nights in May 2023

6/10 Okay

Manoj

Business traveler, Traveled with family
Liked: Cleanliness
Disliked: Amenities
They never did coming cleaning unless asked
Stayed 3 nights in Dec 2022

6/10 Okay

Manoj

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Amenities
Every time I have to remind for cleaning the room
Stayed 5 nights in Dec 2022

10/10 Excellent

Tingyi

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area to walk around
Stayed 1 night in Jan 2022

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing

Couldn’t have been better.
Stayed 2 nights in Jul 2021

10/10 Excellent

Valerio

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good hotel in a cozy location

Hotel was very nice, room was very spacious and clean. Just a little bit cold and slow to heat up. Dinner from hotel restaurant was great.
Stayed 1 night in Dec 2020

10/10 Excellent

Verified traveler

Stayed 4 nights in Feb 2020

10/10 Excellent

Jane

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is friendly and professional.
Stayed 5 nights in Aug 2019

10/10 Excellent

Luca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, comfortable, and excellent service

This hotel is modern, clean and well-appointed. What sets it apart however is the service of the staff - especially management and front desk staff. They are multi-lingual, seemingly content in their positions and attentive. I was pleasantly surprised to find a hand-written note along with a delicious box of chocolates in my room after they heard that I was there to deal with a family members failing health. This isn't typical for customer service in Belgium, but it is for this reason that I'll return. The only ding is the bathroom where I wish there was some type of soap or small bottle holder in the shower area. If you have personal shower products there is no where to put them.
Stayed 7 nights in Jun 2019