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Quality Inn And Suites Ottumwa

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn And Suites Ottumwa

Indoor pool
Exterior
Lobby
Lobby
Pillowtop beds, desk, iron/ironing board, rollaway beds

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Gym
    Gym
  • Pet friendly
    Pet friendly
  • Breakfast included
    Breakfast included
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping

Explore the area

Map
125 W Joseph Ave, Ottumwa, IA, 52501
  • Cedar Creek Golf Course
    2 min drive
  • Iowa Heartland History Connection
    3 min drive
  • Memorial Park
    4 min drive
  • Ottumwa, IA (OTM-Ottumwa Industrial)
    8 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Pillowtop beds, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Pillowtop beds, desk, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Super 8 by Wyndham Ottumwa

Pool
Hot Tub
Breakfast included
Parking included
3.6 out of 5, Good, (343)
The price is $60
per night
$68 total
includes taxes & fees
Dec 7 - Dec 8
Super 8 by Wyndham Ottumwa

About this property

Quality Inn And Suites Ottumwa

Ottumwa hotel with indoor pool
Along with an indoor pool, this smoke-free hotel has a fitness center and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and laundry facilities are onsite.
Quality Inn And Suites Ottumwa offers 91 accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. Flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Quality Inn And Suites Ottumwa features an indoor pool and a fitness center. Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a business center and a meeting room. A complimentary breakfast is offered. This business-friendly hotel also offers multilingual staff, a picnic area, and coffee/tea in a common area. Onsite self parking is complimentary.

Quality Inn And Suites Ottumwa is a smoke-free property.

Guests are offered a complimentary buffet breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Meeting room

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 132 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Quality Inn Ottumwa
Quality Ottumwa
Heartland Hotel Ottumwa
Quality Suites Ottumwa Ottumwa
Quality Inn And Suites Ottumwa Hotel
Quality Inn And Suites Ottumwa Ottumwa
Quality Inn And Suites Ottumwa Hotel Ottumwa

Quality Inn And Suites Ottumwa Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 65 out of 184 reviews" "
Rating 8 - Good. 68 out of 184 reviews" "
Rating 6 - Okay. 28 out of 184 reviews" "
Rating 4 - Poor. 15 out of 184 reviews" "
Rating 2 - Terrible. 8 out of 184 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Amber

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
Very comfortable room! Way better than I expected from a Quality Inn! Everything was updated and the blackout shades were a HUGE bonus!
Stayed 2 nights in Jul 2024

8/10 Good

Brian, Omaha

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall everything was clean and comfortable. Breakfast was very good. Main problem we had was we were there July 5th and people kept lighting off fireworks till 3am.
Stayed 2 nights in Jul 2024

4/10 Poor

Cody

Traveled with family
Disliked: Property conditions & facilities
Overwhelming Damp and cleaner smell. The room felt damp the entirety of our stay. The outside looks rundown. Even the 2017 award banner over the entrance looks bad.
Stayed 2 nights in Jun 2024

6/10 Okay

Stephen

Traveled with family
Liked: Staff & service, property conditions & facilities
Everything was okay except the bed was uncomfortable.
Stayed 2 nights in Jun 2024

4/10 Poor

Thomas

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

6/10 Okay

Linda

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
I didn't feel safe at times and the property outside was very run down and the staff was friendly but I felt they were drinking
Stayed 1 night in May 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 1 night in May 2024

8/10 Good

PEGGY

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The drive and parking area are filled with broken concrete and pot holes. Three storage containers were in the parking lot. I assume they were for a remodel because the interior was nice and clean. Breakfast offered a good variety. Pool was nice.
Stayed 1 night in Apr 2024

10/10 Excellent

Cheri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Stuart

Liked: Staff & service, amenities, property conditions & facilities
Idk
Stayed 1 night in Mar 2024

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Adriana

Traveled with family and small children, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the place and service

6/10 Okay

Benjiman

Liked: Cleanliness, staff & service
I liked that the rooms were updated in their look and style and it also included a Pool. The Staff also took care of the request I made for additional towels and toiletries. What I didn't like was the accessibility to the parking lot and the amount of potholes and limited parking there was. Parking lines were faded, so lots of people were double parking. Large groups of people were hanging outside the entrance smoking and drinking (around 20 per night, every night I was there), and within the Lobby area. Drink machines didn't work either, nor sell water, and the Pool area had black mold on the ceiling.
Stayed 3 nights in Mar 2024

8/10 Good

Susan, Marshfield

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outside was over grown and many old junk cars, branches all over. Otherwise all the rest was great.
Stayed 1 night in Mar 2024

8/10 Good

Angelena

Stayed 3 nights in Feb 2024

2/10 Terrible

Judy

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
It was ok
The room had didn’t have much light even with all the lights on. Vending machine at my money a few times. Only had one bag to use. I use for dirty clothes and there were 2 people
Stayed 1 night in Jan 2024

6/10 Okay

Julia

Stayed 1 night in Jan 2024

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

4/10 Poor

Cassandra

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Dec 2023

8/10 Good

Janelle

Traveled with partner
Liked: Cleanliness, staff & service
Had no water for a shower and had to be moved to another room.
Stayed 1 night in Nov 2023

10/10 Excellent

Karen

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities
Liked clean quite Dislike, parking. Alot of large equipment around. Liked, convenient close to location of trip.
Stayed 1 night in Oct 2023

8/10 Good

Phillip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff made easy work of my checkin. I arrived after dark, so I can’t say anything about the property.
Stayed 1 night in Oct 2023

10/10 Excellent

William

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Interior of facility was clean and you can tell that remodeling is being done. The staff was friendly and helpful. Check in was a breeze. But if i was just driving by im not sure id of stayed. They outside wasnt very pleasing to your eye.
Stayed 2 nights in Sep 2023

4/10 Poor

James

Disliked: Staff & service, property conditions & facilities
Quality Out
Attempted to stay here. Upon arrival, hotel sign was busted , parking lot looked like a land mine field with pot holes everywhere, construction trailer box sitting on the ground close to the entry and appeared as though the hotel was close. No signs on the building or address on the building. When trying to check in was told I did not have a reservation. I showed them my Hotels.com receipt and they didn't care and told me that I shouldn't have used a third party to make a reservation. We left and Hotels.com made things right by giving a full refund. Unfortunately had an unexpected 6hr ride home...
Stayed 1 night in Sep 2023

8/10 Good

Juanita

Stayed 2 nights in Sep 2023