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Best Western Ottumwa Inn & Suites

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Ottumwa Inn & Suites

Standard Room, 1 King Bed, Accessible, Bathtub | In-room safe, iron/ironing board, free WiFi, bed sheets
Exterior
Indoor pool, open 9:00 AM to 10:00 AM, sun loungers
Reception
Lobby

Reviews

6.8 out of 10

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Gym
    Gym
  • Pool
    Pool
  • Pet friendly
    Pet friendly
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping

Explore the area

Map
2813 N Court Street, Ottumwa, IA, 52501
  • Iowa Heartland History Connection
    2 min drive
  • Cedar Creek Golf Course
    2 min drive
  • Memorial Park
    3 min drive
  • Ottumwa, IA (OTM-Ottumwa Industrial)
    7 min drive

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking (with Sofabed)

Standard Room, 1 King Bed, Non Smoking (with Sofabed) | In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking | In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub | In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Super 8 by Wyndham Ottumwa

Pool
Hot Tub
Breakfast included
Parking included
3.6 out of 5, Good, (343)
The price is $60
per night
$68 total
includes taxes & fees
Dec 7 - Dec 8
Super 8 by Wyndham Ottumwa

About this property

Best Western Ottumwa Inn & Suites

Ottumwa hotel with indoor pool
Along with an indoor pool, this smoke-free hotel has a health club and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities. Change of towels is available on request.
Best Western Ottumwa Inn & Suites offers 61 air-conditioned accommodations with safes and coffee/tea makers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Ottumwa hotel provides complimentary wired and wireless Internet access. 42-inch flat-screen televisions come with premium cable channels. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Best Western Ottumwa Inn & Suites features an indoor pool and a health club. Public areas are equipped with complimentary wired and wireless Internet access. A business center is on site. Guests can enjoy a complimentary breakfast. This Ottumwa hotel also offers barbecue grills, a vending machine, and a picnic area. Complimentary self parking is available on site.

Best Western Ottumwa Inn & Suites is a smoke-free property.

A complimentary breakfast is offered. An additional breakfast (subject to charges) is served daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Health club
  • Indoor pool
  • Playground

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per pet, per day
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 35 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Pool access available from 9:00 AM to 10:00 AM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fairfield Inn Marriott Hotel Ottumwa
Fairfield Inn Marriott Ottumwa
Fairfield Inn Ottumwa
Lexington Inn Ottumwa
Lexington Ottumwa
Fairfield Inn by Marriott Ottumwa
Lexington Inn Ottumwa
Hotel Lexington Inn & Suites Ottumwa Ottumwa
Ottumwa Lexington Inn & Suites Ottumwa Hotel
Hotel Lexington Inn & Suites Ottumwa
Lexington Inn & Suites Ottumwa Ottumwa
Lexington Inn Suites Ottumwa
Fairfield Inn by Marriott Ottumwa
Lexington Inn
Lexington
Lexington Inn Ottumwa
Lexington Ottumwa
Hotel Lexington Inn & Suites Ottumwa Ottumwa
Ottumwa Lexington Inn & Suites Ottumwa Hotel
Hotel Lexington Inn & Suites Ottumwa
Lexington Inn Suites Ottumwa
Fairfield Inn by Marriott Ottumwa
Lexington Inn
Lexington
Lexington Inn & Suites Ottumwa Ottumwa

Best Western Ottumwa Inn & Suites Reviews

Reviews

6.8
Rating 10 - Excellent. 155 out of 605 reviews" "
Rating 8 - Good. 179 out of 605 reviews" "
Rating 6 - Okay. 103 out of 605 reviews" "
Rating 4 - Poor. 78 out of 605 reviews" "
Rating 2 - Terrible. 90 out of 605 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

5.8/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Greg

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Billy

Stayed 2 nights in Aug 2024

10/10 Excellent

Latasha

Liked: Cleanliness
Stayed 2 nights in Jun 2024

10/10 Excellent

Greg

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice Was quite pleased with staff Toilet needed better cleaning
Stayed 2 nights in Aug 2024

10/10 Excellent

Viki

Stayed 2 nights in Jul 2024

10/10 Excellent

Jill

Traveled with family
Liked: Cleanliness, amenities
Nice staff, room and breakfast
Stayed 1 night in Jul 2024

6/10 Okay

john

Traveled with partner
Assigned handicapped room for some reason. Certainly clean and quiet. Shower control worked in reverse-should your check-in alerted me to this Staff accommodated cyclist with very early breakfast service Hotel Laundry not working
Stayed 1 night in Jul 2024

10/10 Excellent

Rodney

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Carmela

Stayed 1 night in Jul 2024

10/10 Excellent

Cesar

Stayed 2 nights in Jul 2024

8/10 Good

Jason

Stayed 1 night in Jul 2024

8/10 Good

Abigail

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a good stay. Pool was well maintained. Staff were friendly. Clean room. Would stay again.
Stayed 3 nights in Jun 2024

10/10 Excellent

Angelique

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice Place to Stay
The woman who checked us in was very nice and when we asked for a room on the back side of the hotel because my husband has trouble sleeping, she put us in a room that was on the 3rd floor, far from the elevator and on the back side of the hotel. Perfect sleeping there! Hotel is easy to get to, very clean and nice soft beds.
Stayed 1 night in Jun 2024

10/10 Excellent

Matthew

Stayed 1 night in May 2024

10/10 Excellent

Chip

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Repeat customer
Comfortable, reasonable rates.
Stayed 1 night in May 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay. Room was quiet and can be darkened so you get the sleep you need. Serves hot breakfast, didn’t see the indoor pool being used by anyone. Service is friendly. Hotel is more business focused than family focused since not much within walking distance to do/see.
Stayed 1 night in May 2024

8/10 Good

Lisa

Stayed 3 nights in May 2024

4/10 Poor

Joe

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Adriana

Stayed 1 night in Apr 2024

2/10 Terrible

Joel

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived at 7PM and my room was checked in. I went to my room and the door was opened. I hollered out to see if someone was in the room. I did not get response so I went in and my room was not ready. The hotel set me up with another room and when I went into the bathroom it was filthy. The toilet seat had urine all over it and on the floor by the toilet. When I say all over the toilet seat, I mean it looked like a man went to use the bathroom and sprayed urine all over the toilet seat. The room had stains on the desk chair, the ceiling looked like it had water damage, and the front desk floor area had dirt all over it. The breakfast was nothing to write home about especially the overly raw bacon that was served and the breakfast area was a mess with no staff around to clean up. As were checking out, they tried over charging for my room saying that a handicap accessible room should be more. My son-in-law showed them the booking information and they still were trying to say their price was right. They ended up refunding the difference but not without trying to overcharge me. Not impressed with this place and will not stay their again.

2/10 Terrible

Joel

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The check in was horrible. I reserved 4 rooms to pay at the property. I asked the lady at the front desk if we could pay separate and she said yes but only separated 1 room and charged my card for the other 3. We checked in at 7pm and 1 room was not ready, my room was dirty, the shower curtain was gross. The front check in was dirty with dirt all over the floor. The pool area seemed well kept at least. Breakfast was alright except for the bacon that was severely undercooked and no one around to keep things whipped up and clean. Went to check out and they tried over charging me for a room. Spent a half an hour trying to explaining to the front desk and even showed him my phone with the reservation and still tried to tell me the room should be more. They finally refunded me the money. Not a great experience and would not stay there again.
Stayed 2 nights in Apr 2024

6/10 Okay

Tanya

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Meh, won’t return
Overall the stay was ok. We brought our dog and the grass was very long and with the rain there was standing water everywhere. The window in our room leaked and rain was dripping everywhere. Our bags got wet along with the chair and floor. The pool was freezing. We were unable to get in it.
Stayed 1 night in Apr 2024

8/10 Good

Anna

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful employees
Stayed 4 nights in Apr 2024

2/10 Terrible

Nicole

Traveled with family
Music blaring in room next to us
Stayed 1 night in Apr 2024