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Hotel Karam Palace

4.0 star property

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Photo gallery for Hotel Karam Palace

Outdoor pool
Standard Single Room | Minibar, in-room safe, laptop workspace, soundproofing
Terrace/patio
Spa
Double Room | Minibar, in-room safe, laptop workspace, soundproofing

Reviews

6.6 out of 10

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • 24/7 front desk
  • Room service
  • Housekeeping

Explore the area

Map
Avenue Moulay Rachid, Ouarzazate, BP 311
  • Kasbah Taouirt
    ‪7 min walk‬
  • Atlas Film Corporation Studios
    ‪8 min walk‬
  • Musee Theatre Memoire de Ouarzazate
    ‪4 min drive‬
  • Ouarzazate (OZZ)
    ‪4 min drive‬

Room options

View all photos for Standard Single Room

Standard Single Room | Minibar, in-room safe, laptop workspace, soundproofing

Standard Single Room

  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room

Triple Room | Minibar, in-room safe, laptop workspace, soundproofing

Triple Room

  • 161 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Double Room

Double Room | Minibar, in-room safe, laptop workspace, soundproofing

Double Room

  • 161 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

About this property

Hotel Karam Palace

4-star Ouarzazate hotel with bar/lounge
3 restaurants, an outdoor pool, and a nightclub are available at this hotel. Free WiFi in public areas, free self parking, and free train station pick-up are also provided. Additionally, a bar/lounge, a poolside bar, and a steam room are onsite.
Hotel Karam Palace offers 147 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Televisions come with satellite channels.

Bathrooms include bathtubs, complimentary toiletries, and hair dryers. Business-friendly amenities include offices, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hotel Karam Palace features an outdoor pool and a steam room. Dining is available at one of the hotel's 3 restaurants. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

This Ouarzazate hotel also offers a nightclub, a library, and multilingual staff. Onsite self parking is complimentary.

Hotel Karam Palace has designated areas for smoking.

Continental breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Atlas - This restaurant specializes in international cuisine.
Grill Belle Vue - Onsite restaurant.
Terrasse Barbecue - Onsite restaurant.
Zagora - Onsite bar.
Al Andalous - This bar is located by the pool.
Room service (during limited hours) is available.

Languages

Arabic, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free train station pick-up shuttle
  • Free self parking on site

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: MAD 85 per person
  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • Al Andalous
  • Atlas
  • Grill Belle Vue
  • Terrasse Barbecue
  • Zagora

Things to do

  • Billiards/pool table
  • Library
  • Nightclub
  • Outdoor pool
  • Shopping
  • Steam room

Family friendly

  • Free crib
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance

More

  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk chair
  • Laptop workspace
  • Office
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MAD 19.80 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately MAD 85 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Ametis Club Karam
Ametis Club Karam Hotel
Ametis Club Karam Hotel Ouarzazate
Ametis Club Karam Ouarzazate
Hotel Karam Palace Ouarzazate
Hotel Karam Palace
Karam Palace Ouarzazate
Karam Palace
Hotel Karam Palace Hotel
Hotel Karam Palace Ouarzazate
Hotel Karam Palace Hotel Ouarzazate

Hotel Karam Palace Reviews

Reviews

6.6
Rating 10 - Excellent. 8 out of 52 reviews
Rating 8 - Good. 19 out of 52 reviews
Rating 6 - Okay. 11 out of 52 reviews
Rating 4 - Poor. 6 out of 52 reviews
Rating 2 - Terrible. 8 out of 52 reviews

7.0/10

Cleanliness

7.2/10

Staff & service

7.4/10

Amenities

6.2/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Impeccable hospitality
Stayed 4 nights in Jun 2024

4/10 Poor

Jenna

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Eric

Stayed 2 nights in Jan 2024

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unpleasant stay at all
The stay was horrible
Dirty drain tap
Broken RC table
Broken switches
A safe box that is not safe
Stayed 3 nights in May 2023

2/10 Terrible

Francis, Chatham

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked and paid two nights. When I arrived they told me they only had one night available for me. They sent me to a hotel 10 min away. However all my friend stayed at the hotel.
Stayed 2 nights in Oct 2022

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very pretty and bigger than I had expected. The bed was very comfortable, unlike the hotel I had stayed at before, with beds as hard as a rock. The hallways were filled with typical Moroccan pictures.
Stayed 1 night in Jan 2020

6/10 Okay

Kaddour

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Zeg
Nice hotel but there is no maintenance
Stayed 1 night in Oct 2019

6/10 Okay

Esmee

Disliked: Staff & service
Overbooked not friendly
The woman at the reception told us at our arrival that they were overbooked. She looked at our confirmation and full payment and said. I see but we didn't get your booking. We are fully booked, but what can I do.. So she didn't care about the fact that we had payed the room. As we asked if she know an other hotel she made the effort to call for us if there are rooms available. That's it. I didn't had the feeling she felt sorry or was looking for a solution for us. Wouldn't book it again.
Stayed 1 night in Oct 2018

6/10 Okay

Toni

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
4 star??
A four star hotel, perhaps 30 years ago. After a long hot drive in 48 degree heat we were delayed when the front desk seemed unaware of our booking-despite my printed out paper copy. Eventually after an excessive wait we were shown to a room far from the main building. The room was pleasant, lovely big bed, fridge and large,although tired and crumbling in spots, bathroom. The water was unsafe to drink of course, so was there a bottle in the room to drink? No. It was about 2pm and the restaurant was closed. No option for snacks-although we followed the sign to the snack bar(it was closed and looked like it hadn't been used for months) we asked for water and was told it was available in the bar which opened late afternoon about 5-5:30.....so no drink offered on check in, like every other hotel did, no water in the room, even to buy. We had to drive into the main Street (10-15 min walk but it was 48 degrees and we were unsure where to go) to find a shop to buy water. We always use a steri pen to avoid bottled water, but the water had an unbearable chemical taste once sterilized. Water purchased and food found we went back for a swim. The pool was nice but in need of repairs, loose tiles, chips and mould. The staff were friendly, the bar man was the loveliest man. Overall, if a hotel is 4 star, I expect 4 star service. Sad that such a beautiful old hotel that was once so grand, but now has overgrown gardens and lawn, unkempt exterior and crumbling paths and pool.
Stayed 2 nights in Jul 2018

6/10 Okay

M, Los Angeles

Disliked: Staff & service
Ficilities are old
Stayed 1 night in Jun 2018

8/10 Good

Moshe J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Giulio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad experience, dirty and cold rooms, never again.
Stayed 1 night in Jan 2018

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Karam Palace Indeed
Great place with great staff and beautiful grounds
Stayed 9 nights in Nov 2017

8/10 Good

Sosale, ware, UK

Liked: Staff & service, property conditions & facilities, room comfort
A decent hotel with excellent staff
We stayed for three nights in the hotel. Our room was comfortable and spacious. The garden and the pool areas were very beautiful and looked tidy. The oldish gentleman who was at the reception in the evenings was perhaps, one of the most courteous, efficient and polite people we have met. He made us feel very welcome. on the first day, we had our supper. The food was OK. We wouldn't say value for money. However, as one of us is a strict vegetarian, there was not much choice. We ordered vegetarian spaghetti from the a'la'carte menu. They took a long time to prepare this dish which turned out to be below average. Since there was a delay, the restaurant manager offered a bowl of soup and as only a small portion of the spaghetti was eaten, they did not charge. they were very polite and friendly. I wish we could say the same about the food. Breakfast spread is good. The table clothes had seen better days. At times one had to wait a while before the dishes were replenished in the buffet. Room and people : great! Food : average Location: very good Value for money: good Wi-Fi: only in the lobby and parts of restaurant despite the advertisement claiming wi-if in rooms

8/10 Good

Ma Kristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel
A very good experience at Karam Palace. Beautiful grounds and nice relaxing environment.

2/10 Terrible

adam, casablanca

Disliked: Cleanliness, property conditions & facilities, room comfort
Outdated and need refreshing
Hotel establishment seem to be runing without a manager, everything runing on its own Food service is unpredictable, buffet with flies and cold ain courses Hot fresh coffe is hard commodity in the restaurant, instead you may try warm yougurt All platters filled with one kind of croissant

6/10 Okay

Bob, Rancho Palos Verdes, CA

Liked: Staff & service
Crunchy on the outside...chewy in the middle
Note the Far Side reference in the title. My son and I stayed here. This place looks so cool on the outside. And, the inside is not too bad, but overall just a bit run down. Its like it was built in the hey day of the movie industry filming, but has slowly deteriorated. With that said, you get amazing value for the price. And, everything is clean. Pool is wonderful. Dinner buffet was good food. Breakfast buffet was dreadful (unless you like a variety of pasteries with great fruit juices). So, there you have it - some pros and some cons. But very good price and the staff is very nice.

4/10 Poor

Dave, Vejle, DK

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Looks good from the outside but....
A good location, free self-parking, and front entrance are just about all the good features of this hotel. We stayed for two nights which turned out to be a surprise for the receptionist who could not find our reservation. Her colleague, instead of helping her, spent more time checking her own cellphone. Just like she did every time we passed the reception. Our room was OK in terms of size but furniture was strikingly old and in need of repair / modernization. The buffet breakfast was very poor. Morocco grown fruit and vegetable are so affordable in Morocco yet were disappointingly missing. The hotel is dependent on tourists coming in big groups by busses and staying overnight. Book another hotel if staying more than just one night. Some features / amenities listed on Expedia's website were missing in our room or hotel.

2/10 Terrible

Hannah, good

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
everything is not working properly
Wifi and 3g does not working in the room. hôtesse is not trained well. breakfast is not good. overall, this is not good stay.

8/10 Good

Murat

Liked: Room comfort
Nice buffet for dinner
The hotel is good sleep one night on the way to Sahara.

8/10 Good

Alice

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Il ricevimento un po’ frettoloso e al check out ci è stato chiesto di pagare quando invece era già pregata.
Stayed 1 night in Aug 2024

8/10 Good

Serge

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Très bon rapport qualité prix. Secteur de la piscine très agréable.
Stayed 2 nights in May 2023

8/10 Good

Mahe

Stayed 1 night in May 2023

2/10 Terrible

Stephan

Stayed 1 night in Apr 2023