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Kasbah Africa

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Kasbah Africa

Outdoor pool, pool umbrellas, sun loungers
Hiking
View from room
Design Tent | In-room safe, desk, bed sheets
Property grounds

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Room service
    Room service
  • Pet friendly
    Pet friendly
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Douar Torort, Azzaden Valley, Ouirgane, 40000
  • Toubkal National Park
    1 min walk
  • Barrage Ouirgane
    14 min drive
  • Oukaimeden
    85 min drive
  • Marrakech (RAK-Menara)
    84 min drive

Room options

View all photos for Junior Suite

View from room

Junior Suite

  • 431 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Single Room

View from room

Junior Single Room

  • 430 sq ft
  • River view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Junior Suite (sleeping 3 adults)

32-inch flat-screen TV with satellite channels, TV, DVD player

Junior Suite (sleeping 3 adults)

  • 431 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Traditional Cottage

Terrace/patio

Traditional Cottage

  • 538 sq ft
  • Mountain view
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Design Tent

Design Tent | In-room safe, desk, bed sheets

Design Tent

  • Valley view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Junior Suite (sleeping 4 adults)

32-inch flat-screen TV with satellite channels, TV, DVD player

Junior Suite (sleeping 4 adults)

  • 431 sq ft
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Junior Suite, 1 Bedroom, Mountain View, Ground Floor

32-inch flat-screen TV with satellite channels, TV, DVD player

Junior Suite, 1 Bedroom, Mountain View, Ground Floor

  • 431 sq ft
  • Mountain view
  • Sleeps 5
  • 5 Twin Beds OR 1 King Bed, 1 Twin Bed and 1 Twin Sofa Bed

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About this property

Kasbah Africa

3-star Ouirgane country house with restaurant
An outdoor pool, a restaurant, and a bar/lounge are available at this smoke-free country house. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, concierge services, laundry facilities, and a 24-hour front desk are onsite.
Kasbah Africa offers 8 air-conditioned accommodations with iPod docking stations and DVD players. Rooms open to patios. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include showers, bathrobes, bidets, and complimentary toiletries. Business-friendly amenities include desks and safes. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

Recreational amenities at the country house include an outdoor pool.

Children under 10 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The country house offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This family-friendly country house also offers an outdoor pool, a terrace, and barbecue grills. Guests can use the outdoor pool at a partner property. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. Limited complimentary onsite parking is available on a first-come, first-served basis.

Kasbah Africa is a smoke-free property.

A complimentary continental breakfast is served each morning between 8 AM and 11 AM.
Onsite venue - Overlooking the pool, this restaurant specializes in Moroccan cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Room service is available.

Languages

Arabic, English, French, Portuguese

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Free secured, covered self parking on site
  • Limited onsite parking (max 10 spaces per unit)

Food and drink

  • Free continental breakfast available daily 8:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour pool access
  • Ecotours
  • Games
  • Hiking/biking trails
  • Outdoor pool
  • Outdoor pool (guest access)
  • Table tennis
  • TV in common areas
  • Yoga classes

Family friendly

  • DVD player
  • Highchair
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Firepit
  • Garden
  • In the mountains
  • On a river
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Handrails in stairways
  • Lever door handles
  • Raised toilet seat
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 1 building
  • 1 floor
  • Built in 2012
  • Fireplace in lobby
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels
  • DVD player
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Paper towels
  • Room service

More

  • Air conditioning
  • Desk
  • Dryer
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls and an off-leash area are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MAD 6.60 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MAD 450 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a first aid kit, and window guards

We should mention

This property does not have elevators
24-hour pool access
Children under 10 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Kasbah Africa
Kasbah Africa House
Kasbah Africa House Ouirgane
Kasbah Africa Ouirgane
Kasbah Africa Country House Ouirgane
Kasbah Africa Country House
Kasbah Africa Ouirgane
Kasbah Africa Country House
Kasbah Africa Country House Ouirgane

Kasbah Africa Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 12 out of 18 reviews" "
Rating 8 - Good. 2 out of 18 reviews" "
Rating 6 - Okay. 0 out of 18 reviews" "
Rating 4 - Poor. 1 out of 18 reviews" "
Rating 2 - Terrible. 3 out of 18 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Imran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views and extremely clean rooms for a remote location, will definitely want to visit here again
Stayed 1 night in Jun 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An incredibly tranquil and relaxing place. Superb food, friendly and welcoming service. Definitely not a typical resort and all the better because of that. Great dogs too!
Stayed 3 nights in Apr 2024

10/10 Excellent

Rosemary

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay at Kasbah Africa was wonderful. Nothing was too much trouble for Sofiane. He worked so hard and went out of his way to welcome us, despite being short of staff after the earthquake. All the staff were so friendly and helpful. Recommend the guided walk and cookery.Stunning location and great,clean and comfortable accomodation
Stayed 2 nights in Oct 2023

10/10 Excellent

Tania

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Glorious, excellent facilities, stunning setting
We have just returned from a short stay at the Kasbah Africa. A group of nine ladies, we were delighted with the accommodation. Very clean gorgeous rooms, hot showers and excellent plumbing! The surroundings are stunning and the large pool very welcome! The host, Sofiane, could not do enough and was very attentive. We took part in the cookery course,making our own tagine supper and also the Tikhfist Hamlet Hike which was just over two hours and can thoroughly recommend. Sofiane organised all our transfers and was more than happy to assist with any of our requests! One of our party was coeliac and he remembered for every meal. Can thoroughly recommend
Stayed 2 nights in Oct 2023

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a fantastic find. Not only is the location incredible, but the friendly staff, great food and beautiful rooms make it the most perfect location.
Stayed 3 nights in Sep 2019

2/10 Terrible

Gee

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Con Artists. Spare yourself the trouble - never ever book with them. They don't even have a receptionist to answer the phone. Once you book with them - you're screwed, buddy. Totally unprofessional, lousy hotel in the boonies
Stayed 1 night in May 2019

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
March break at Kasbah Africa
We had a fantastic week af Kasbah Africa at the end of March. The location is stunning with amazing views from both the rooms and the swimming pool and garden. A holiday here can be as active or as relaxing as you want it. There is genuine warmth & hospitality here. We were offered dinner in our room one night as it was pouring with rain, to save us braving the weather outside and we were even invited to try the staff's tagine one lunchtime. Thank you so much Redouan (the manager) and the Kasbah Africa team.
Stayed 6 nights in Mar 2019

2/10 Terrible

Kasper

Disliked: Staff & service, property conditions & facilities, room comfort
Beautiful location but very bad service!
We travelled from Marrakech airport to Kasbah Africa by taxi - the journey was lovely with beautiful views of the mountains. However, we arrived at Kasbah Africa and there was no one there - no other guests at all. Admittedly it was low season but it was still a very unsettling experience. From this point onwards our stay got worse and worse. There are no other restaurants, villages or even tiny stalls where you can buy anything so you have to stay at Kasbah Africa. The prices are very very expensive for the quality and quantity of food. We paid 600dh (approx £55) for 1 tagine, 1 salad, 2 apples and a bottle of wine! Avoid the food at all costs because it’s not worth it! We mentioned to the staff that we were very unhappy with the food but we were told we were wrong and that this was normal... We asked for a discount because it really was very bad and one member of staff got very aggressive with us. If we were female travellers we would have felt very intimidated being there. We planned to stay for 2 nights but we left after the first night because of how bad the service was. There are much nicer places with more friendly staff and more to do in the local area. The location is very beautiful but that is it. Since returning to the UK we have asked for some sort of compensation for the bad experience we had but the company that manages the property has ignored our requests. It’s a shame that we have been forced to write such a negative review as Kasbah Africa has potential.
Stayed 2 nights in Jan 2019

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint Rustic Atlas Getaway
I spent 5 nights at Kasbah Africa and it was a tremendous stay and experience for the value. The rooms are spacious and charming with wood stoves and offer beautiful mountain views. The home-style cooking is very traditional but delicious. Travelers should understand this isn't a bit of a more rustic getaway - as long as they keep that in mind, they will enjoy their stay and the magical surroundings.

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
watch the billing
Watch the billing on this hotel. I didn't notice "Additional Charges and Taxes" that almost doubled the cost of the room. I complained and was told it came from the hotel. I questioned the hotel and they said they didn't know. The charge wasn't for the kids, nor are the taxes 90% in Morocco. The host asked the owner and he said he didn't know either, but did nothing about it. In the end it was never resolved. No one cared. The room was way too expensive for what it was as a result. The road to the hotel is dirt and fairly bad, though doesn't need a high clearance vehicle if you navigate properly. Passing oncoming cars requires you to stop and edge by in many places. The hotel is 3km up the road. There is no food nearby except at the hotel. Dinner is 200 MAD, lunch 150. This is very expensive for morocco. There is no menu. If you don't like it you're going into town and driving up the road in the dark which isn't really appealing. This made it difficult with kids. After being ripped off on the room rate I wasn't going to pay 200 MAD for dinner. The host was very helpful and gracious. Probably the best thing about the hotel. The location is beautiful. A river flows below the hotel. It's a relaxing place. But the place is more set up for package tours where everything is included and they company that runs it does this. Nice spot but too difficult and no one resolved my billing issue.

2/10 Terrible

Steve , Hampshire

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Worst Hotel, Don't Book a Holiday Here
This is the worst hotel I have ever been too. 1. First Impressions of the hotel are that you are totally isolated, there is nothing nearby and you will have to make up your own activities. 2. The hotel manager informs you there is no clean drinking water and we would have to buy drinks from the hotel. But we were told “you will be provided with a jug of water to brush your teeth”. In our case this jug of water never arrived and when we asked for water then they offer to sell us bottled water at a premium. 3. The safe in the room did not work even though they warned in the leaflet that you should lock your valuables away so as not to tempt the staff. 4. On arriving in our room we were greeted by a pack warning us of local dress code. 5. The beds were uncomfortable on a double bed two mattresses were at best rubbish and broken. When raised to the manager we were informed it was not a problem for him. 6.The swimming pool was dirty 7. The Kitchen resembled a kitchen from an episode of “Ramsay’s Kitchen Nightmares” Upon Raising concerns the hotel manager informed us we could move to another location within the group only for the following to occur: Check Out Hidden Costs and very questionable Taxi Charges and exchange rates. The Manager informed us we will be relocated we left the hotel more like refuges than holiday makers however happy to escape the hotel, its staff and its UK owners. Only for them to dump us on the roadside in Marrakech no hotel and a lot of hidden charges

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
It is located in the secluded area at the bottom of Atlas mountain. The room was spacious and ethnically furnished. Even a telescope was placed for star gazing at night. The place feels like it was trying to conserve and sustain the surrounding nature and the livelihood of the local community. The manager says that most of furnitures and food ingredients were locally produced. However, there are a few downsides. Wifi is not available from the room. When dining, there is a daily set menu (200MAD/15GBP per person) without choice. hotels.com booking stated all taxes were included in the price but we were charged 55MAD extra upon checkout. The manager was friendly but kept on asking for a tripadvisor review for each one of us till we left the site.

10/10 Excellent

Luc

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A fantastic place, brilliant scenery, authentic feel and great, friendly staff. Although the weather wasn't quite what we hoped it would be be, we absolutely loved Kasbah Africa!
Stayed 4 nights in May 2023

10/10 Excellent

Nadia, Danmark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Autentisk hotel i bjergene
Utrolig smuk beliggenhed med udsigt til bjergene og af og til de lokale. Værelserne er store og indeholder hvad der bør være. Hotel personalet er utroligt søde, smilende og hjælpsomme og på trods af sprogbarriere gør de sig altid forståelige. Maden er god og traditionel og mange af frugterne og grøntsagerne dyrker de selv på grunden. Udendørs arealerne er utroligt smukke med frugttræer, duftende blomster buske og i det hele taget en hyggelig atmosfære. Alt i alt en rigtig god og meget afslappende oplevelse hvor man virkelig kommer ned i gear.
Stayed 3 nights in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the hotel is well situated in a very charming, calm and peaceful area, the staff are very friendly, Redouan the manager was really helping, Moustapha as well and others as well.

8/10 Good

anas, Toulouse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent séjour
séjour agréable, bel endroit, un peu mal indiqué, petit déj peut etre amélioré

10/10 Excellent

Yves, Cagnes sur mer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superbe kasbha dans un cadre magnifique
Nous avons eu un peu de difficulté à trouver la kasbha africa, mais une fois arrivés le cadre est superbe et le personnel est aux petits soins.