6/10 Okay
Christine
Sep 29, 2025
Liked: Cleanliness, staff & service
It is difficult to give stars to an inconsistent experience. The woman who made the breakfast and cleaned the rooms was very nice and customer focused. This hotel needs some attention in the sense that your average traveler expects more.
Things that need attention are: making sure that there is coffee before 8:00 and assuring that the coffee in the breakfast room has been delivered. The gal making the breakfast could only apologize that the supplies were not delivered. I happened to wander around the main floor at 7:30 and discovered a Keurig in a back room by the ice machine. The back room needed attention. The breakfast each morning was a warm sweet pastry, white toast, and cold cereal. I heard several patrons ask about eggs and other typical breakfast offerings. This is a problem for travelers paying the price to stay here.
Room # 7 had 2 queen beds which we needed and were adequate. The bathroom, had a shower that was so tight and there was not a shelf to place shampoo etc., except the floor. I talked to one of the new mgmt. team and expressed my observations. While it is an old hotel with lots of charm it is in need of some upgrading. My conversation with the mgmt. team person was cordial and he let me know of some of the minor upgrades they were thinking about. I believe that you can keep the ambiance of a historic hotel with more welcoming upgrades.
Christine
Stayed 2 nights in Sep 2025
