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Owani Vacation Packages

Facilities were good although I was irritated by hotel rules drummed in through TV and multiple leaflets. I didn’t have a yataka first night and no belt when I did get one. Minor irritations. Air conditioning could have been a major gripe as is controlled centrally and was set to heat. This was advised on TV screen. Had the window not been openable to control temperature I would have been displeased.

The staffs are very friendly and helpful. Room is clean. Mattress is comfortable. Parking on site was full the first day when we arrived in the evening. Very convenient to find a parking near the hotel.

Property is severely outdated and not well maintained. Looks to be late 60’s/early 70’s. We booked last minute and got the last room so it was not traditional Japanese. However the room was HUGE. It came with a separate living room. We enjoyed having so much space but again the furniture was very old. The hot springs were great but no there is no attendant.So if you don’t know the customs you might embarrass yourself. This place is used regularly by locals. The dining experience was interesting. It’s served “Viking style” meaning buffet. It’s a large open cafeteria setting. Not something I’m used to but I rather enjoyed it. Not much to do unless there’s snow. Theres a small ski lift a minute away.

Unfortunately, our room was disappointing in terms of cleanliness and maintenance.. We noticed a stuffy, musty smell in the bathroom and closet. The area around the window had not been properly cleaned, and the wallpaper was peeling and discolored with brown marks.

This is the third Hoshino Resort experience. Expectation was there given the price point this chain is charging compared to other chains. Hoshino always attempts to impress with its settings, however, the garden pool does not show as advertised this time (not certain if they only have the floating lanterns or what during certain season). Regardless, staff are polite and courteous and I found that this time has a major improvement over the cleaning staff (although the property is a bit aged but still managed to keep the condition inside our room). Condensation is a concern in air-conditioned building across Japan, so maintenance staff needs to really check the top floor (where we stayed) for mould build-up by the elevator.