4/10 Poor
Verified traveler
Dec 5, 2024
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Will never stay at Homes2 Suites by Hilton again
Walking in the lobby was repugnant due to the strong fragrance that was probably an attempt at using air freshener.
Upon walking in my room there were three long black strands of hair and sticky drips in the tiled area in front of the refrigerator. The bathroom counter had dried residue on the countertop.
I immediately went downstairs and informed staff who found me another room. She inspected it first before allowing me to enter it. I suspect she was checking the surface area so she could wiping anything that might have been unclean.
The room was unpleasant for me. I understood this to be H2S by Hilton, but there was nothing resembling the quality of the Hilton corp.
There was no closet but merely a portable storage space which was cheap and gave the impression that the Hilton was trying to find ways to cuts costs design, while pocketing as much revenue as possible.
The long empty cubical shelves in the room and in the lobby also gave off the same vibe--a cheap way to 'decorate' to yield more revenue. The online photos make the Home2S appear as something you might find at a Hilton, however, the quality of the craftmanship and the cheaply designed materials used are less than desirable. The shower/bath faucets dripped; the hot water maker sprayed 3/4 cut of hot water on the counter; the bedside lamp shades were bent and the bulbs were so bright it did not give off a sense of restful sleep.
Verified traveler
Stayed 1 night in Nov 2024