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The Randolph Hotel Oxford, a Graduate by Hilton

5.0 star property

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Photo gallery for The Randolph Hotel Oxford, a Graduate by Hilton

Reception
Room, 1 King Bed | Premium bedding, pillowtop beds, minibar, in-room safe
Meeting facility
Premium bedding, pillowtop beds, minibar, in-room safe
Breakfast, lunch, dinner served; British cuisine

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Room service
  • 24/7 front desk

Explore the area

Map
Beaumont Street, Oxford, England, OX1 2LN
  • University of Oxford
    ‪1 min walk‬
  • New Theatre Oxford
    ‪3 min walk‬
  • Oxford Castle
    ‪8 min walk‬
  • Oxford (OXF)
    ‪12 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, View

Deluxe Room, 1 King Bed | Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room, 1 King Bed, View

  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Randolph Suite)

Suite, 1 King Bed (Randolph Suite) | Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 1 King Bed (Randolph Suite)

  • 452 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View

Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 1 King Bed, City View

  • 312 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Double Bed

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 Double Bed

  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed, View

Room, 1 Double Bed | Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 Double Bed, View

  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed

  • 226 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room, 1 King Bed

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 2 Twin Beds

  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room, 2 Twin Beds

  • 301 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite (Oxford Suite)

Premium bedding, pillowtop beds, minibar, in-room safe

Suite (Oxford Suite)

  • 388 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed, Accessible

  • 226 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed, Connecting Rooms

Premium bedding, pillowtop beds, minibar, in-room safe

Family Room, 1 King Bed, Connecting Rooms

  • 226 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Royal Suite, 1 King Bed

Royal Suite, 1 King Bed | Living area | Flat-screen TV

Royal Suite, 1 King Bed

  • 538 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Twin Bed

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 Twin Bed

  • 172 sq ft
  • Sleeps 1
  • 1 Twin Bed

Similar properties

Front of property

The Store

  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, (135)
The price is $265
per night
$317 total
includes taxes & fees
Apr 8 - Apr 9
The Store

About this property

The Randolph Hotel Oxford, a Graduate by Hilton

5-star hotel in Oxford City Centre
A full-service spa, a restaurant, and 2 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking, and spa services.
The Randolph Hotel Oxford, a Graduate by Hilton offers 151 accommodations with minibars and espresso makers. Pillowtop beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include irons/ironing boards and fans. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Wellness at the Randolph. Services include facials and manicures and pedicures. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.
The Randolph Hotel Oxford, a Graduate by Hilton features a full-service spa and complimentary bicycles. Dining options at the hotel include a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wireless Internet access is complimentary.

Event facilities measuring 5592 square feet (520 square meters) include conference space. This luxury hotel also offers spa services, multilingual staff, and concierge services. Parking is available onsite for a surcharge.

The Randolph Hotel Oxford, a Graduate by Hilton is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:30 AM and 10:30 AM.
The Alice Restaurant - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner.
The Morse Bar - Onsite cocktail bar. Open daily.
The Drawing Room - This café serves light fare only. Open daily.
Room service (during limited hours) is available.

Languages

Dutch, English, French, German, Italian, Japanese, Latvian, Russian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (GBP 48 per night)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 26 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Alice Restaurant
  • The Drawing Room
  • The Morse Bar

Things to do

  • Free bicycle rentals
  • Full-service spa

Family friendly

  • Crib (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 5,592 square feet of conference space
  • 7 meeting rooms

Full-service spa

  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (37 inch wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Limited room service
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Fan
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 40 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
1 child per adult, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 50 per night
Cribs (infant beds) are available for GBP 50 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 26 per person
  • Valet parking fee: GBP 48 per night
  • Pet fee: GBP 40 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: GBP 50 per night
  • Rollaway bed fee: GBP 50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Macdonald Randolph
Macdonald Hotel Randolph
Macdonald Randolph
Macdonald Randolph Hotel
Macdonald Randolph Hotel Oxford
Macdonald Randolph Oxford
Randolph Hotel
Randolph Macdonald
Randolph Macdonald Hotel
Randolph Hotel Oxford
The Randolph Hotel
Macdonald Randolph Hotel
The Randolph Hotel by Graduate Hotels
The Randolph Hotel Oxford a Graduate by Hilton
The Randolph Hotel Oxford, a Graduate by Hilton Hotel
The Randolph Hotel Oxford, a Graduate by Hilton Oxford
The Randolph Hotel Oxford, a Graduate by Hilton Hotel Oxford

The Randolph Hotel Oxford, a Graduate by Hilton Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 369 out of 583 reviews
Rating 8 - Good. 115 out of 583 reviews
Rating 6 - Okay. 58 out of 583 reviews
Rating 4 - Poor. 20 out of 583 reviews
Rating 2 - Terrible. 21 out of 583 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Show weekend in Oxford
Excellent location in Oxford Staff well appointed and professional Definitely recommend
Stayed 2 nights in Dec 2024

4/10 Poor

David

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Nigel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Alla

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Initial impression of the Randolph Oxford was good, albeit the double room was very small even for single occupancy. My experience in the bar was good with the staff making me feel comfortable and welcome. However on the day of departure things went from bad to terrible. I arrived for breakfast at around 9:45, when asking for white coffee they brought black, no milk/cream, no sweetener. I had to ask again for these. The door to the buffet was closed and locked at 10:00am sharp, I would have thought in a 5* hotel guests would have some additional time to complete breakfast, it appears that if you arrive 1 minute before breakfast closes, you have exactly 1 minute to complete your breakfast. I believe that someone had access to my room while I was out the previous evening or during breakfast as personal property had disappeared from the room. The staff on duty & management could provide no CCTV of the corridors or confirm when my room was accessed. In short they provided no support or explanation as to what had happened. They promised a follow up call but none has been received. I find it extraordinary that the hotel could not provide details on who/when my room was accessed. I am just glad that I left to valuable items, only personal items, in my room while I was out.

8/10 Good

M J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, but…
Everything was excellent apart from a couple of annoying things. Breakfast was buffet style, food was tasty but not piping hot, coffee was the same! Didn’t spoil our trip just a little frustrating! Parking expensive £48 per day at hotel.
Stayed 2 nights in Dec 2024

10/10 Excellent

Elaine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect from beginning to end. Excellent staff.
Stayed 5 nights in Dec 2024

10/10 Excellent

ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Marianne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Historic hotel in Oxford
Second time we stay at the Randolph. Mahesh in the front desk was wonderful. Very professional and helpful. The first night there was an issue with the water temperatura and pressure but the engineering department worked very fast to fix it. My thanks to engineering, it is a team you rarely see, but it is a very important department, especially in an older hotel such as the Randolph.
Stayed 4 nights in Nov 2024

4/10 Poor

David

Stayed 1 night in Nov 2024

10/10 Excellent

Kirsten M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Very central, classic hotel. High quality and comfortable. Service could have been better. Luke warm breakfast food and substandard serving of breakfast drinks at the table. Waited so long for help with luggage I carried it up and down flights of stairs myself . Room TV broken and couldn’t be fixed or replaced Other than that , a very nice stay, but could be better value for money
Stayed 1 night in Nov 2024

10/10 Excellent

jonathan

Liked: Property conditions & facilities
Classic Oxford hotel in the heart of the city
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Afif

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Oxford
This is the best hotel in Oxford. The location is excellent and all the service and history is fun and amazing. The restaurant is also very good.
Stayed 1 night in Aug 2024

2/10 Terrible

Ina

Traveled with family
Disliked: Property conditions & facilities
This is a beautiful location and the lobby areas are lovely, however this was my second stay at the hotel this year and I specifically asked on the second stay to please be placed in a room which was easily accessible and not to far a walk, as I had my elderly father with me who cannot manage several stairs and a very long walk so we needed to be fairly near the lift. I also asked not to be in a room that smells of tobacco and smoke, as we had this problem the first time, as well as being very far from the lofts. Unfortunately we were again placed so far, it was the further room from the lifts possible and again I didn’t get a wink of sleep due to the tobacco smell in the room. So unfortunate for a beautiful hotel. This was a bad experience for us and the staff were not able to help with allocating an alternative room. I am travelling to Oxford again twice next month but will be trying a different hotel.

4/10 Poor

Philip

Stayed 1 night in Oct 2024

10/10 Excellent

Grace

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Has it All!
Love the desk, pad of paper and decor. Great location, wonderful bar. A true Oxford experience!
Stayed 3 nights in Oct 2024

10/10 Excellent

Alexander

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Location was perfect for shopping, dining and sightseeing. The hotel staff were helpful, kind and courteous. They were always available to provide assistance for all our questions and needs. Would highly recommend!
Stayed 9 nights in Oct 2024

6/10 Okay

Bruce

Business traveler
Liked: Cleanliness, staff & service, amenities
Tv in room was non functional.
Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Graduate Hotels made this dowager affordable
Stayed 3 nights in Oct 2024

10/10 Excellent

Leela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and elegant historical hotel.
Stayed 2 nights in Oct 2024

8/10 Good

Ian

Traveled with family
First class Reception team
I had a room next to a restaurant outside speaker - full marks to the lovely people on reception who called them and ask them to turn it off as there were no guests at the tables outside. This was greatly appreciated. Breakfast and the drawing rooms were wonderful. A very enjoyable family stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was wonderful. Great staff, comfortable room, and amazing location
Stayed 1 night in Oct 2024