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The Randolph Hotel Oxford, a Graduate by Hilton

5.0 star property

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Photo gallery for The Randolph Hotel Oxford, a Graduate by Hilton

Reception
Breakfast, lunch, dinner served; British cuisine
Exterior
Premium bedding, pillowtop beds, minibar, in-room safe
Meeting facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Bar
  • Parking available
  • Room service
  • 24/7 front desk
  • Breakfast available
$318
includes taxes & fees
Sep 3 - Sep 4

Explore the area

View in a map
Beaumont Street, Oxford, England, OX1 2LN
  • University of Oxford
    ‪1 min walk‬
  • New Theatre Oxford
    ‪2 min walk‬
  • Oxford Castle
    ‪6 min walk‬
  • Oxford (OXF)
    ‪14 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, View

Deluxe Room, 1 King Bed | Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room, 1 King Bed, View

9.0 out of 10
Wonderful
(2 reviews)
  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Randolph Suite)

Suite, 1 King Bed (Randolph Suite) | Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 1 King Bed (Randolph Suite)

8.0 out of 10
Very good
(1 review)
  • 452 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View

Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 1 King Bed, City View

  • 312 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Double Bed

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 Double Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed, View

Room, 1 Double Bed | Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 Double Bed, View

9.4 out of 10
Exceptional
(3 reviews)
  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed

9.0 out of 10
Wonderful
(12 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 2 Twin Beds

8.0 out of 10
Very good
(4 reviews)
  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • 301 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite (Oxford Suite)

Premium bedding, pillowtop beds, minibar, in-room safe

Suite (Oxford Suite)

  • 388 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed, Accessible

7.0 out of 10
Good
(2 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed, Connecting Rooms

Premium bedding, pillowtop beds, minibar, in-room safe

Family Room, 1 King Bed, Connecting Rooms

  • 226 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Royal Suite, 1 King Bed

Royal Suite, 1 King Bed | Living area | Flat-screen TV

Royal Suite, 1 King Bed

  • 538 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Twin Bed

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 Twin Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 172 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Graduate King Room

Premium bedding, pillowtop beds, minibar, in-room safe

Graduate King Room

  • Sleeps 2

View all photos for Graduate Accessible King Room

Premium bedding, pillowtop beds, minibar, in-room safe

Graduate Accessible King Room

  • Sleeps 2

View all photos for Junior Suite

Premium bedding, pillowtop beds, minibar, in-room safe

Junior Suite

  • Sleeps 2

View all photos for Graduate Deluxe Twin

Bathroom | Designer toiletries, hair dryer, towels

Graduate Deluxe Twin

  • Sleeps 2

View all photos for Graduate Double

Premium bedding, pillowtop beds, minibar, in-room safe

Graduate Double

  • Sleeps 2

View all photos for Graduate Double With View

Premium bedding, pillowtop beds, minibar, in-room safe

Graduate Double With View

  • Sleeps 2

View all photos for Graduate Twin Room

Premium bedding, pillowtop beds, minibar, in-room safe

Graduate Twin Room

  • Sleeps 2

View all photos for Graduate Single

Premium bedding, pillowtop beds, minibar, in-room safe

Graduate Single

  • Sleeps 1

View all photos for Oxford Suite (Superior Suite)

Premium bedding, pillowtop beds, minibar, in-room safe

Oxford Suite (Superior Suite)

  • Sleeps 2

View all photos for Randolph Suite (Superior Suite)

Premium bedding, pillowtop beds, minibar, in-room safe

Randolph Suite (Superior Suite)

  • Sleeps 2

View all photos for Graduate Deluxe King with View

Premium bedding, pillowtop beds, minibar, in-room safe

Graduate Deluxe King with View

  • Sleeps 2

View all photos for Graduate Deluxe King

Premium bedding, pillowtop beds, minibar, in-room safe

Graduate Deluxe King

  • Sleeps 2

View all photos for Royal Suite

Premium bedding, pillowtop beds, minibar, in-room safe

Royal Suite

  • Sleeps 2

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About this property

The Randolph Hotel Oxford, a Graduate by Hilton

5-star hotel in Oxford City Centre
A full-service spa, a restaurant, and 2 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking, and spa services.
The Randolph Hotel Oxford, a Graduate by Hilton offers 151 accommodations with minibars and espresso makers. Pillowtop beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include irons/ironing boards and fans. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Wellness at the Randolph. Services include facials and manicures and pedicures. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.
The Randolph Hotel Oxford, a Graduate by Hilton features a full-service spa and complimentary bicycles. Dining options at the hotel include a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wireless Internet access is complimentary.

Event facilities measuring 5592 square feet (520 square meters) include conference space. This luxury hotel also offers spa services, multilingual staff, and concierge services. Parking is available onsite for a surcharge.

The Randolph Hotel Oxford, a Graduate by Hilton is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:30 AM and 10:30 AM.
The Alice Restaurant - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner.
The Morse Bar - Onsite cocktail bar. Open daily.
The Drawing Room - This café serves light fare only. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (GBP 48 per night)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 26 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Alice Restaurant
  • The Drawing Room
  • The Morse Bar

Things to do

  • Free bicycle rentals
  • Full-service spa

Family friendly

  • Crib (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 5,592 square feet of conference space
  • 7 meeting rooms

Full-service spa

  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (37 inch wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Limited room service
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Fan
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 60 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
1 child per adult, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 50 per night
Cribs (infant beds) are available for GBP 50 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 26 per person
  • Valet parking fee: GBP 48 per night
  • Pet fee: GBP 60 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: GBP 50 per night
  • Rollaway bed fee: GBP 50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Macdonald Randolph
Macdonald Hotel Randolph
Macdonald Randolph
Macdonald Randolph Hotel
Macdonald Randolph Hotel Oxford
Macdonald Randolph Oxford
Randolph Hotel
Randolph Macdonald
Randolph Macdonald Hotel
Randolph Hotel Oxford
The Randolph Hotel
Macdonald Randolph Hotel
The Randolph Hotel by Graduate Hotels
The Randolph Hotel Oxford a Graduate by Hilton
The Randolph Hotel Oxford, a Graduate by Hilton Hotel
The Randolph Hotel Oxford, a Graduate by Hilton Oxford
The Randolph Hotel Oxford, a Graduate by Hilton Hotel Oxford

The Randolph Hotel Oxford, a Graduate by Hilton Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 423 out of 664 reviews
Rating 8 - Good. 126 out of 664 reviews
Rating 6 - Okay. 66 out of 664 reviews
Rating 4 - Poor. 25 out of 664 reviews
Rating 2 - Terrible. 24 out of 664 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Jennifer

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Katy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We always stay here when in Oxford because it ticks all the boxes. The location is perfect in the centre of town, the staff are super friendly, the beds are some of the comfiest ever and the building is beautiful!
Stayed 1 night in May 2025

4/10 Poor

Lucy

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
Unfortunately we have returned from the Hotel today, so very disappointed that we had no hot water throughout our stay. Not great when you can’t have a hot shower before going out for the evening nor getting up in the morning. Not what I would expect from a 5 star Hotel. The staff did try to help, but they could not offer any solution. So disappointed
Stayed 1 night in May 2025

4/10 Poor

Louise

Traveled with family
Liked: Cleanliness, property conditions & facilities
Too expensive for the comfort. It was like a maze to get to our room. No AC.
Stayed 1 night in May 2025

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Repeat visitor

This was my 3rd visit to the Randolph in the past year. Convenient location, friendly attentive staff, and clean. Very comfortable bed. Strong wifi. Small details- I love the towel warmer and toiletries. Negatives- this trip the hotel was full and the showers never got hot enough. The towels aren't as soft/plush as I like. The price has nearly doubled but it could've been that it was a weekend in May and Oxford was busy with graduations. If a view matters to you ask. This time my window looked at a wall.
Stayed 3 nights in May 2025

10/10 Excellent

Ramzi

Liked: Property conditions & facilities
Stayed 5 nights in May 2025

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful, you won’t regret staying here

Beautiful hotel and even more beautiful rooms. We loved our stay here and would return. Great location for exploring.
Stayed 3 nights in Apr 2025

10/10 Excellent

Craig, Saint Laurent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful premises and great location, within easy walking distance of all major attractions.
Stayed 2 nights in May 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Car Parking available. Very convenient location
Stayed 2 nights in May 2025

10/10 Excellent

Alexandra

Stayed 3 nights in Apr 2025

4/10 Poor

Brad, Cincinnati

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
My room wasn't ready when I arrived. The staff seemed either totally overwhelmed or disorganized. I am not sure which. When I finally got to into our room that air conditioning didn't work.
Stayed 1 night in May 2025

10/10 Excellent

Christopher, North Augusta

Liked: Amenities
Beautiful and comfortable
Stayed 5 nights in Apr 2025

10/10 Excellent

Emma

Stayed 2 nights in Mar 2025

10/10 Excellent

Caitlin

Stayed 4 nights in Apr 2025

10/10 Excellent

Tim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect, all staff are very friendly as well as being very very polite and professional. We will be going back.
Stayed 3 nights in Apr 2025

4/10 Poor

Traude

Horrible bed
Stayed 2 nights in Apr 2025

10/10 Excellent

Sam, Dallas

Stayed 6 nights in Mar 2025

10/10 Excellent

Priscilla

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to shopping, dining, and train.
Stayed 3 nights in Apr 2025

8/10 Good

ANNETTE

Liked: Cleanliness, staff & service, property conditions & facilities
Still maintains its standards, use this hotel when I want a nostalgic trip to the city of my birth.
Stayed 2 nights in Apr 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mixed Experience, Amazing Location!

Beautiful hotel, amazing location- right in the heart of Oxford! Across the street from the Ashmolean museum, a short walk to most points of interest. Very walk-able! Only problem was that they had very little hot water- weirdly so. Cold showers ruined the experience. The staff was kind and helpful, except in the restaurant, where a simple meal took two hours due to the server leaving and not telling anyone. Very odd. Likely a fluke that won't happen again, but beware. The main hotel staff (amazing!) did hold our luggage which saved a lot of trouble and expense- I would consider staying overnight, but not at length like we did due to the water temperature issue.
Stayed 3 nights in Apr 2025

2/10 Terrible

Ryan

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort

An experience so bad I called the Police

1. Price far too high for such a small room. Price per m2 was worse than Paris or Tokyo, Oxford is not at this level so this is not overcharging. 2. Room faced onto a queue at the museum so curtains had to be closed at all times. 3. Room did not have sound proofing so traffic noice was waking me up. 4. No hot water in shower for both days. 5. Sauna was additional charge and took more than 1 day to arrange - has to be visit to basement as front desk does not manage... 6. I left 3 sets of cufflinks in the room. I phoned 6 times and never had a callback. So they have no interest in whether their staff are stealing or not,
Stayed 2 nights in Mar 2025

10/10 Excellent

Clive

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and a unique experience.
Stayed 2 nights in Apr 2025

6/10 Okay

James

Stayed 2 nights in Apr 2025

10/10 Excellent

Nicky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed everything about my stay ~ wonderful, attentive & helpful staff, beautifully appointed rooms, everything on hand and historical character of the building....perfect for my visit to the Ashmolean, Pitt Rivers & the heart of Oxford.
Stayed 2 nights in Apr 2025

8/10 Good

Bright

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Randolph is perfectly located for a visit that seeks to make the most of the Mediaeval treasures in this most sublime of British cities.
Stayed 1 night in Mar 2025