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Malmaison Oxford

4.0 star property

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Photo gallery for Malmaison Oxford

Hallway
1 bedroom, hypo-allergenic bedding, in-room safe, desk
Meeting facility
Exterior
Garden

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Bar
  • Room service
  • 24/7 front desk

Explore the area

Map
3 Oxford Castle, Oxford, England, OX1 1AY
  • University of Oxford
    ‪1 min walk‬
  • Oxford Castle
    ‪1 min walk‬
  • Christ Church College
    ‪5 min walk‬
  • Oxford (OXF)
    ‪15 min drive‬

Room options

View all photos for Cell Double Room

Cell Double Room | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Cell Double Room

9.8 out of 10
Exceptional
(26 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Club Double Cell Room

Club Double Cell Room | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Club Double Cell Room

8.8 out of 10
Excellent
(13 reviews)
  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Club Double Room

Club Double Room | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Club Double Room

9.0 out of 10
Wonderful
(12 reviews)
  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Junior Suite

9.6 out of 10
Exceptional
(4 reviews)
  • 248 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Double Room

9.4 out of 10
Exceptional
(21 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for House of Correction Double Room

House of Correction Double Room | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

House of Correction Double Room

8.8 out of 10
Excellent
(30 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Signature Suite

Signature Suite | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Signature Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 452 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite

Suite | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite

10.0 out of 10
Exceptional
(1 review)
  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

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The price is $325 total
includes taxes & fees
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About this property

Malmaison Oxford

4-star hotel in Oxford City Centre
Along with a restaurant, this smoke-free hotel has a bar/lounge and valet parking. WiFi in public areas is free. Other amenities include 24-hour room service, concierge services, and dry cleaning.
Malmaison Oxford offers 95 accommodations with safes and complimentary bottled water. Flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This eco-certified hotel also offers a terrace, a garden, and concierge services. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Malmaison Oxford is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM.
Chez Mal Brasserie - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Malbar - Onsite cocktail bar. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (GBP 34 per night)
  • Limited onsite parking

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 27 for adults and GBP 13 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Chez Mal Brasserie
  • Malbar

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • Elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 30.0 per night

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 27 for adults and GBP 13 for children
  • Valet parking fee: GBP 34 per night
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests must contact this property in advance to reserve valet parking.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Malmaison Oxford Hotel
Malmaison Hotel Oxford
Malmaison Oxford
Malmaison Oxford Castle Hotel Oxford
Malmaison Hotel Oxford
Malmaison Oxford Hotel
Malmaison Oxford Oxford
Malmaison Oxford Hotel Oxford

Malmaison Oxford Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 641 out of 1000 reviews
Rating 8 - Good. 224 out of 1000 reviews
Rating 6 - Okay. 99 out of 1000 reviews
Rating 4 - Poor. 29 out of 1000 reviews
Rating 2 - Terrible. 7 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice hotel and the staff are fantastic, great location.
Stayed 1 night in Apr 2025

10/10 Excellent

Neale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5* Prison experience

Fantastic place to stay!!!! Great staff but the fact it used to be a prison added a fun feel to the experience.
Stayed 1 night in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Melanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an absolutely unforgettable stay at Malmaison Oxford in Cell Room 128, and I can’t recommend it highly enough! This boutique hotel, set in a beautifully converted Victorian prison, blends historic charm with modern luxury in the most captivating way. Room 128, a cozy yet stylish space, was a perfect mix of quirky and comfortable. The original cell features, like the heavy door and stone walls, gave it a unique vibe, while the plush king-size bed, mood lighting, and sleek en-suite with a powerful shower made it feel indulgent. It was spotlessly clean, quiet, and the ideal retreat after exploring Oxford’s nearby sights. The highlight of my stay, though, was the bar experience, thanks to the incredibly talented mixologist, Sam. His creativity and passion for cocktails were unmatched! Sam crafted us some of the most delicious and inventive drinks from the extensive cocktail menu, each one a masterpiece. He was friendly, engaging, and took the time to chat about his craft, making the evening feel special. The staff were warm and attentive throughout. The hotel’s location in the Castle Quarter is unbeatable—steps from Oxford’s shops, and restaurants. My stay in Cell Room 128 was a perfect blend of history, luxury, and exceptional service, elevated by Sam’s mixology magic. Unique experience waking up in jail on my birthday......for me anyway!!! Five stars all the way.
Stayed 1 night in Apr 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One-of-a-kind hotel

Wonderful setting for a hotel. The room was comfortable and quiet and the staff was excellent. We had a very nice dinner in the restaurant that exceeded our expectations
Stayed 1 night in Apr 2025

10/10 Excellent

Craig

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this Hotel. Recommend getting a cell on 'A block' upper levels. There's something very cool about exiting your room onto the prison landing with all the cells lined up. Very nicely appointed rooms, a nice bar and restaurant. Breakfast was top notch. Town and station are minutes away on foot. Be sure to check out the original cell on the ground floor or visit the old jail museum next door.
Stayed 1 night in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Ashton

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
First, the property is incredibly neat! Offering a cool hotel experience. The other positive is they are incredibly quick at responding to messages I had about getting logistics of my stay ( I had a car and needed to store my luggage as I had an early tour). Check in was sort of a disaster- the lady checked us in and had a room already ready which was great! But she handed me my room key and didn’t tell me where to go. This hotel is not laid out normally or intuitively. I had to ask two maids but still didn’t understand where to go. I had to walk back to the front deck and ask the lady to walk me where I needed to go. Also at check in- she quickly said I had breakfast and dinner included- had no clue I booked that. When my other party checked in later that day- the lady very kindly explained how the dinner worked and set us up. If that hadn’t happened, we probably would have never used it. If you are doing to stay here- just go ahead and upgrade. The AC only worked in the nice part. Our room was hot, which I’m fine with no AC but the windows don’t open- so it was rather stuffy. I’m glad my stay was only one night- if you want a short, unique experience- definitely consider this hotel. If you are staying longer- upgrade to the nicer room or choose another hotel. Just my opinion. The food was good- for both breakfast and dinner!
Stayed 1 night in Apr 2025

10/10 Excellent

John

Stayed 2 nights in Apr 2025

10/10 Excellent

mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place. Was a suprise for my wife. Nice rooms. Polite helpful staff.
Stayed 1 night in Apr 2025

10/10 Excellent

tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful unique hotel

Beautiful unique hotel
Stayed 5 nights in Mar 2025

10/10 Excellent

Manuela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch - can’t fault - a few petty niggles that aren’t worth mentioning, but otherwise make this place your relaxing home whilst in Oxford - so very family oriented too - we’re happy to return! M & M Scott
Stayed 1 night in Apr 2025

10/10 Excellent

Onyemachi

Stayed 1 night in Mar 2025

8/10 Good

Roger

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and interesting hotel at a competitive cost - friendly staff - room was clean and smart but a bit warm and fan/air con didn’t work - breakfast display was good but not special (didn’t have any cooked options though so can’t comment on those) - I would go back but as I say, it didn’t feel as special as it could have done
Stayed 1 night in Mar 2025

10/10 Excellent

Geoff, Lafayette

Liked: Cleanliness, staff & service, property conditions & facilities
Place was incredible
Stayed 2 nights in Mar 2025

8/10 Good

Roger

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Characterful Hotel in Perfect Sightseeing location

I stayed in room 116 and it was perfect for me. Very quiet, but spacious, in the "main body" of the hotel, close enough to reception and the restaurant. Some of the rooms are in offshoot extensions to the main building and just lack the same character. The downfall I would say to this hotel was the customer service and service at the bar. On both Friday and Saturday night it wasn't particularly busy, but generally there were only 1 or 2 people working on the bar at it's busiest time. The bar staff were very pleasant, but we were given a voucher for 3 cocktails (I verified this) on behalf of reception but the bar staff only allowed cheaper drinks, odd! They called reception but it was a change of staff since they provided the voucher. The voucher was given by the hotel as a friend had called up to get us drinks. 100% perfect location to explore the hotel.
Stayed 2 nights in Mar 2025

10/10 Excellent

Alexandra

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hospitality
Stayed 2 nights in Mar 2025

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very comfortable and the staff without exception were very polite, welcoming, and extremely helpful. Our only disappointment was that the shower was very difficult to control. It was not possible to adequately blend hot and cold water, so that it was either scalding hot or icy cold. Surely there should be a mixer tap.
Stayed 1 night in Mar 2025

10/10 Excellent

Olly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Malmaison oxford is so far one of our best stays we have had in the uk! The hotel is a stunning renovation from a prison to a hotel that my now fiance just loved. The interior is stunning and classy with such helpful staff that took our car and parked it when we arrived, making us feel like Royalty. The Junior suite was breath taking with so much space, large bed, large tv, comfy and stylish seating and a large double shower to top it off. although we didn't eat in the hotel we did visit the bar and had a delicious salted caramel cocktail which was beyond amazing and deserves recognition. only tiniest downside is the entrance to the hotel that looked a lot like a pathway rather then a drive way to a hotel. which caused us to drive down a bus only lane on the first approach. other then that we had a fantastic time and wished we stayed longer to fully experience the hotel and everything oxford had to offer. we will be back next time!
Stayed 1 night in Mar 2025

10/10 Excellent

Sundeep

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, property. Staff friendly and helpful. Could do with openable windows in rooms
Stayed 1 night in Mar 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Paula

Stayed 1 night in Mar 2025

4/10 Poor

n

Disliked: Staff & service, property conditions & facilities

Disappointing

The hotel lacked the luxury I was expecting. It looks impressive as you drive up but behind the doors, the furniture is worn, chipped and our suite even had cigarette burns and stains in the leather. I queried if we were actually in the suite, and we were told we were but no questions or concerns were asked. The reception doesn't provide seating so you are left standing as you check in with all your bags which was a bad start to what I thought was a luxury hotel. The bar was equally as tired and inevitably the lack of standard made us cancel breakfast at the hotel. We also cancelled our Malmaison trip booked for birmingham later in the year. It was expensive and although I understand it is perfectly located for walking around Oxford, so was the premier inn. I booked this hotel for a luxurious, quirky stay in Oxford but was let down. The theme was lost, the standard was low.
Stayed 1 night in Mar 2025

10/10 Excellent

Kevin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025