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Malmaison Oxford

4.0 star property

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Photo gallery for Malmaison Oxford

Hallway
Exterior
1 bedroom, hypo-allergenic bedding, in-room safe, desk
Meeting facility
Garden

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Bar
  • Room service
  • 24/7 front desk

Explore the area

Map
3 Oxford Castle, Oxford, England, OX1 1AY
  • University of Oxford
    ‪1 min walk‬
  • Oxford Castle
    ‪1 min walk‬
  • New Theatre Oxford
    ‪3 min walk‬
  • Oxford (OXF)
    ‪14 min drive‬

Room options

View all photos for Cell Double Room

Cell Double Room | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Cell Double Room

9.8 out of 10
Exceptional
(26 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Club Double Cell Room

Club Double Cell Room | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Club Double Cell Room

8.8 out of 10
Excellent
(13 reviews)
  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Club Double Room

Club Double Room | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Club Double Room

9.6 out of 10
Exceptional
(11 reviews)
  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Junior Suite

9.6 out of 10
Exceptional
(4 reviews)
  • 248 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Double Room

9.4 out of 10
Exceptional
(20 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for House of Correction Double Room

House of Correction Double Room | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

House of Correction Double Room

8.8 out of 10
Excellent
(29 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Signature Suite

Signature Suite | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Signature Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 452 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite

Suite | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite

10.0 out of 10
Exceptional
(1 review)
  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Malmaison Oxford

4-star hotel in Oxford City Centre
Along with a restaurant, this smoke-free hotel has a bar/lounge and valet parking. WiFi in public areas is free. Other amenities include 24-hour room service, concierge services, and dry cleaning.
Malmaison Oxford offers 95 accommodations with safes and complimentary bottled water. Flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This eco-certified hotel also offers a terrace, a garden, and concierge services. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Malmaison Oxford is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM.
Chez Mal Brasserie - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Malbar - Onsite cocktail bar. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (GBP 34 per night)
  • Limited onsite parking

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 27 for adults and GBP 13 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Chez Mal Brasserie
  • Malbar

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • Elevator

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 30.0 per night

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 27 for adults and GBP 13 for children
  • Valet parking fee: GBP 34 per night
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests must contact this property in advance to reserve valet parking.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Malmaison Oxford Hotel
Malmaison Hotel Oxford
Malmaison Oxford
Malmaison Oxford Castle Hotel Oxford
Malmaison Hotel Oxford
Malmaison Oxford Hotel
Malmaison Oxford Oxford
Malmaison Oxford Hotel Oxford

Malmaison Oxford Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 637 out of 1001 reviews
Rating 8 - Good. 227 out of 1001 reviews
Rating 6 - Okay. 100 out of 1001 reviews
Rating 4 - Poor. 29 out of 1001 reviews
Rating 2 - Terrible. 8 out of 1001 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Paula

Stayed 1 night in Mar 2025

4/10 Poor

n

Disliked: Staff & service, property conditions & facilities

Disappointing

The hotel lacked the luxury I was expecting. It looks impressive as you drive up but behind the doors, the furniture is worn, chipped and our suite even had cigarette burns and stains in the leather. I queried if we were actually in the suite, and we were told we were but no questions or concerns were asked. The reception doesn't provide seating so you are left standing as you check in with all your bags which was a bad start to what I thought was a luxury hotel. The bar was equally as tired and inevitably the lack of standard made us cancel breakfast at the hotel. We also cancelled our Malmaison trip booked for birmingham later in the year. It was expensive and although I understand it is perfectly located for walking around Oxford, so was the premier inn. I booked this hotel for a luxurious, quirky stay in Oxford but was let down. The theme was lost, the standard was low.
Stayed 1 night in Mar 2025

10/10 Excellent

Kevin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing property quite unique Great staff and finished well in the centre of Oxford I would recommend
Stayed 1 night in Mar 2025

8/10 Good

Claire

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quirky. Fun. We had a standard cell room in the converted old prison. Comfortable and had everything we needed. Only negatives were that parking is very limited at the hotel ( the Westgate 24 hour car park is only a 5-10 minute walk away though), the paintwork was grubby in certain areas and that it took a long time to get the temperature of the shower right. Perfect central location for going to the theatre, visiting the university colleges, the shops and the many restaurants and bars. We enjoyed our stay.
Stayed 1 night in Mar 2025

10/10 Excellent

David, Sandbach

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique setting, large comfortable and well equipped rooms and staff friendly, helpful and with just the right level of attentiveness.
Stayed 1 night in Mar 2025

6/10 Okay

Stuart

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

6/10 Okay

Toby

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Marmite hotel

This was booked by a colleague. It was an interesting experience but not sure how I felt about sleeping in a room previously occupied by convicted criminals… Some would find it fascinating but others might be quite disturbed by the thought
Stayed 1 night in Jan 2025

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay

Myself and my partner booked into the hotel on Sunday afternoon 16th March anx we were greeted at the entrance by a lovely helpful and polite girl who advised they would sort the car out and park it and then told us where we needed to go.we were then greeted at the reception by an amazing man unfortunately i didnt get his name he was so friendly polite and couldn't do enough i advised it was my partners birthday as he asked if we were staying for anything special he then upgraded the room and gave us a voucher for a free cocktail and took our bag to the room as went for a drink First Exceptional service above and beyond thankyou so much.
Stayed 1 night in Mar 2025

10/10 Excellent

dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were nice and updated recently. Good location. We liked the history of the building, being a converted prison, it made it interesting. We'd recommend it.
Stayed 1 night in Mar 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent staff, outstanding service

Quirky and super cool. Astounding use of space maintaining so many features. All staff were friendly, polite and went overboard to ensure you felt welcomed and uad everything you needed.
Stayed 2 nights in Mar 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Keegan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Very friendly helpful staff, hotel was very clean and presented well.
Stayed 1 night in Mar 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Shane

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Mar 2025

10/10 Excellent

MARK

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So much better than a hotel where all the rooms are just like boxes.
Stayed 1 night in Mar 2025

10/10 Excellent

ELIZABETH

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great. Only issue was the parking. Parking option only from 3pm-11am which means you can’t drive up early
Stayed 1 night in Mar 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Betty

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely accomodating, making a room switch and storing luggage after check out; their assistance was very much appreciated!
Stayed 2 nights in Mar 2025

10/10 Excellent

Craig, Northamptonshire

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old prison…. Renovated so sympathetically into an amazing boutique hotel …all the staff are lovely and create a very relaxing atmosphere…ideally situated in the centre of Oxford… a 2 minute walk to all shops,bars and entertainment. Already booked to come back..
Stayed 1 night in Mar 2025

10/10 Excellent

Samantha

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very unique and historically interesting building. Parking outside the hotel was valet service and very safe and secure although navigating Oxford was tricky. Only negative was that Oxford as a city was not very dog friendly. The hotel however was very welcoming
Stayed 1 night in Feb 2025

10/10 Excellent

nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

N

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, uniquely different. Loved it. Staff extremely helpful. Definitely will be going again.
Stayed 1 night in Feb 2025