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Mercure Oxford Eastgate Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Oxford Eastgate Hotel

Breakfast, lunch, dinner served; local cuisine
Breakfast, lunch, dinner served; local cuisine
Privilege, Double Room, 1 Double Bed | In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi
Exterior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Pet friendly
  • Housekeeping

Explore the area

Map
73 High Street, Oxford, England, OX1 4BE
  • University of Oxford
    1 min walk
  • The Grand Cafe
    1 min walk
  • Oxford Station
    8 min drive
  • Oxford (OXF)
    22 min drive

Room options

Classic Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Privilege, Double Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free WiFi

Privilege, Double Room, 1 Double Bed

  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free WiFi

Classic Double Room, 1 Double Bed

  • 140 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Twin Room, 2 Twin Beds

In-room safe, desk, iron/ironing board, free WiFi

Privilege, Twin Room, 2 Twin Beds

  • 172 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Twin Room, 2 Twin Beds

In-room safe, desk, iron/ironing board, free WiFi

Classic Twin Room, 2 Twin Beds

  • 140 sq ft
  • Sleeps 2
  • 2 Twin Beds

Similar properties

View from room

Courtyard by Marriott Oxford City Centre

Free WiFi
Restaurant
Air conditioning
Breakfast available
4.5 out of 5, Wonderful, (557)
The price is $138
per night
$166 total
includes taxes & fees
Jan 1 - Jan 2
Courtyard by Marriott Oxford City Centre

About this property

Mercure Oxford Eastgate Hotel

4-star hotel in Oxford City Centre
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. Housekeeping is available on request.
Mercure Oxford Eastgate Hotel offers 81 accommodations with safes and coffee/tea makers. Digital television is provided. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Oxford hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This Oxford hotel also offers a terrace, tour/ticket assistance, and concierge services.

Mercure Oxford Eastgate Hotel is a smoke-free property.

Continental breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:30 AM and 10:30 AM.
The Eastgate Brasserie - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, French, German, Greek, Italian, Polish, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 7 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Eastgate Brasserie

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Fan
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk, key retrieval

Pets

Pets allowed for an extra charge of GBP 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 7.00 per person
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses solar energy
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Eastgate Oxford
Hotel Mercure Oxford Eastgate
Mercure Eastgate
Mercure Eastgate Hotel
Mercure Eastgate Oxford Hotel
Mercure Oxford Eastgate
Mercure Oxford Eastgate Hotel
Mercure Oxford Hotel
Oxford Eastgate Hotel
Oxford Mercure Hotel
Accor Eastgate Oxford
Mercure Eastgate Oxford Hotel Oxford
Mercure Oxford Eastgate
Mercure Oxford Eastgate Hotel Hotel
Mercure Oxford Eastgate Hotel Oxford
Mercure Oxford Eastgate Hotel Hotel Oxford

Mercure Oxford Eastgate Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 349 out of 1002 reviews" "
Rating 8 - Good. 368 out of 1002 reviews" "
Rating 6 - Okay. 185 out of 1002 reviews" "
Rating 4 - Poor. 67 out of 1002 reviews" "
Rating 2 - Terrible. 33 out of 1002 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Zhihan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

julie

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Check in was delayed due to system problems . The air con control in the room was not working , showing an error message (clearly not a new issue ) . This was rectified by the provision of a portable fan which was very noisy making the choice to lose sleep through heat or noise . The shaver socket was just taped over untidily with black masking tape and unusable . The external window had a badly fitted lock on it which was inaccessible and the interior glazed window was unsafe to close as there was a 1 inch gap between the pane of glass and the frame exposing a sharp glass edge . This made it impossible to quieten the noise of the construction workers below who started work (and shouting) before 8am. Dated and in parts (the window) unsafe hotel and the worst nights sleep I have had .
Stayed 1 night in Sep 2024

8/10 Good

David, Houston

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and the on-site parking did work for us. Air conditioning system in room was very noisy and did not really cool the room.
Stayed 1 night in Aug 2024

10/10 Excellent

Tom

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Malcolm

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Aug 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

stuart

Traveled with partner
All good advised use the local car park far cheaper Would also go out for breakfast.
Stayed 1 night in Aug 2024

2/10 Terrible

Ethan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Faisal

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

ambika

Stayed 3 nights in Aug 2024

10/10 Excellent

Hala

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Sandra

Disliked: Cleanliness, staff & service, property conditions & facilities
There are some rooms that are on the 2nd floor but there’s not lift and the hotel refused to offer help with the luggage until I got frustrated. I was disappointed with the lack of customer service.
Stayed 4 nights in Aug 2024

10/10 Excellent

Ronda

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Only small downside is- as usual in Oxford- despite having an elevator, there are always a few stairs that can create difficulties for the mobility impaired. This property was no exception, but had far fewer of these surprise stairs than most places in Oxford. The A/C was magnificent and no one tried to prevent our making the most of it in our room on humid days!!!!Excellent overall and will book with them again!
Stayed 9 nights in Aug 2024

8/10 Good

Wendy

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and quiet room. Excellent location!
Stayed 3 nights in Aug 2024

2/10 Terrible

Wladimir, Spring

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room has not had AC for a while and the hotel knowingly and with premeditation still went ahead and sold it to us. We had to leave the hotel earlier due to the intense summer heat and asked for one night refund. Nor Expedia, neither the hotel resolved the issue. I do not recommend to stay in this hotel. Please check travel advisor reviews.
Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Perfect location, small car park
Although a perfect location, luckily we’d travelled in our smaller or 2 cars as if we’d been in the X5 there’s no way we’d have got into the car park. The room was clean but the bathroom flooded every time you had a shower.
Stayed 1 night in Jul 2024

6/10 Okay

John

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean staff was helpful and efficient! Hotel was convient to Oxford colleges. Glad to have stayed there!
Stayed 9 nights in Jul 2024

10/10 Excellent

Francesca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very comfortable stay, with a great view from our room, and the staff could not have been more helpful.
Stayed 1 night in Aug 2024

2/10 Terrible

Wladimir, Spring

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities
Attic room
Tiny room in the attic. Complained about the wet patch on the ceiling directly where we slept. Nothing happened about it.
Stayed 3 nights in May 2024

4/10 Poor

Hailey

Stayed 1 night in Jul 2024

6/10 Okay

Vincent

Traveled with family
Fine hotel, nothing special
This is an old building that has a number of unsafe feature like low hanging ceilings. The location is good.
Stayed 1 night in Jul 2024

10/10 Excellent

Graciela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a very beautiful hotel at the very City Centre, you can walk to all the attractions. The staff was super helpful and nice. My room also very comfortable with nice view. It is an expensive accommodation for a Mexican (like me) but for a short period of time was worth it.
Stayed 1 night in Jul 2024