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Mercure Oxford Eastgate Hotel

4.0 star property

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Breakfast, lunch, dinner served; local cuisine
Privilege, Double Room, 1 Double Bed | In-room safe, desk, iron/ironing board, free WiFi
Exterior
Breakfast, lunch, dinner served; local cuisine
In-room safe, desk, iron/ironing board, free WiFi

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • 24/7 front desk
  • Bar
  • Breakfast available
  • Pet friendly
  • Housekeeping

Explore the area

Map
73 High Street, Oxford, England, OX1 4BE
  • University of Oxford
    ‪1 min walk‬
  • Christ Church College
    ‪5 min walk‬
  • Bodleian Library
    ‪8 min walk‬
  • Oxford (OXF)
    ‪22 min drive‬

Room options

Classic Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Privilege, Double Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free WiFi

Privilege, Double Room, 1 Double Bed

  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free WiFi

Classic Double Room, 1 Double Bed

  • 140 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Twin Room, 2 Twin Beds

In-room safe, desk, iron/ironing board, free WiFi

Privilege, Twin Room, 2 Twin Beds

  • 172 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Twin Room, 2 Twin Beds

In-room safe, desk, iron/ironing board, free WiFi

Classic Twin Room, 2 Twin Beds

  • 140 sq ft
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Reception

Courtyard by Marriott Oxford City Centre

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.5 out of 5, Wonderful, (603)
The price is $212
per night
$255 total
includes taxes & fees
Apr 7 - Apr 8
Courtyard by Marriott Oxford City Centre

About this property

Mercure Oxford Eastgate Hotel

4-star hotel in Oxford City Centre
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. Housekeeping is available on request.
Mercure Oxford Eastgate Hotel offers 81 accommodations with safes and coffee/tea makers. Digital television is provided. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Oxford hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This Oxford hotel also offers a terrace, tour/ticket assistance, and concierge services.

Mercure Oxford Eastgate Hotel is a smoke-free property.

Continental breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:30 AM and 10:30 AM.
The Eastgate Brasserie - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, French, German, Greek, Italian, Polish, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Eastgate Brasserie

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Fan
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, key retrieval

Pets

Pets allowed for an extra charge of GBP 30.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 16.95 per person
  • Pet fee: GBP 30.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses solar energy
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Eastgate Oxford
Hotel Mercure Oxford Eastgate
Mercure Eastgate
Mercure Eastgate Hotel
Mercure Eastgate Oxford Hotel
Mercure Oxford Eastgate
Mercure Oxford Eastgate Hotel
Mercure Oxford Hotel
Oxford Eastgate Hotel
Oxford Mercure Hotel
Accor Eastgate Oxford
Mercure Eastgate Oxford Hotel Oxford
Mercure Oxford Eastgate
Mercure Oxford Eastgate Hotel Hotel
Mercure Oxford Eastgate Hotel Oxford
Mercure Oxford Eastgate Hotel Hotel Oxford

Mercure Oxford Eastgate Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 347 out of 1004 reviews
Rating 8 - Good. 369 out of 1004 reviews
Rating 6 - Okay. 183 out of 1004 reviews
Rating 4 - Poor. 69 out of 1004 reviews
Rating 2 - Terrible. 36 out of 1004 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kayleigh

Stayed 1 night in Dec 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

6/10 Okay

Kim

Traveled with partner
Disliked: Cleanliness
Staff friendly. Hotel in a great location for exploring Oxford. Bar cold and had neither Prosseco or Pinot Grigio lacked atmosphere as empty. Bed very comfortable and good quality linens. Bathroom needed a deep clean
Stayed 2 nights in Dec 2024

8/10 Good

Cynthia

Traveled with family
Liked: Staff & service, property conditions & facilities
I chose this property for the price and its location which was close to my daughter’s college. Since we would be traveling with lots of luggage, I had made sure to book a hotel with a lift. However, I didn’t find a step free access from the street to the lobby, and when we were given our room keys we realized it was in a wing of the hotel which was located down a staircase. (Not what I expected and I didn’t think to ask for a different room at the time.) Other than that, this property is in a good location, was clean and quiet.
Stayed 3 nights in Dec 2024

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really comfortable, clean and quiet room within a short walk of everything you’d want to see in Oxford.
Stayed 1 night in Dec 2024

6/10 Okay

Cathryn

Disliked: Property conditions & facilities
It was ok
Overnight stay for works Christmas do. The room was ok. Tired and in need of decorating. Noisy because of the road outside. Disappointing lack of parking although we knew that before we came. Made life difficult!
Stayed 1 night in Dec 2024

10/10 Excellent

Nicola

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in the centre of Oxford. We would stay again.
Stayed 1 night in Dec 2024

8/10 Good

Robert

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 1 night in Nov 2024

6/10 Okay

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 2 nights in Nov 2024

10/10 Excellent

Stevie

Stayed 1 night in Nov 2024

8/10 Good

Andrew, Berlin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked location. Didn’t like that there was a huge heating vent routed just outside the window. Also the property overall was overheated.
Stayed 1 night in Nov 2024

2/10 Terrible

Neil

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
My friend and I requested a twin room for one night. We were offered one on the top floor which had no lift. My friend has COPD so couldn’t manage the stairs. We were offered an upgrade on the ground floor. The room was nice and we had no issues with it until we went to bed. There was a small radiator on the wall near the window which was on and too hot to touch and making a noise with the water going through it. We assumed it would go off through the night. After 2.5 hours of listening to the noise and becoming overheated, I got up to turn the radiator off and open the window to let some cool air in. There was no thermostat on the radiator and only one window would open slightly, the other had a lock on. Frustrated, my friend went to reception to ask iif someone could help. A man came to have a look and went off to get some pliers. 20 minutes later (2.50am) we were still waiting. My friend went back to reception and they gave her a key for another room on the top floor and showed her to a lift (which previously they had said they didn’t have). They then took us to another room on the top floor with a double bed. I said the room wasn’t suitable (I had booked a twin room). My friend just needed to sleep and opted to stay in the room. I went back downstairs and asked them to open the other window as I had earplugs I just needed it to be cooler. This was 3.10am. They couldn’t find a key! The next morning my friend had to walk through reception in her nightwear back to the room
Stayed 1 night in Nov 2024

10/10 Excellent

Adam

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolute perfection! Excellent stay for those with business at Oxford. So conveniently located, well maintained, and in keeping with the decor of the surroundings. Can't think of anything I would criticize.
Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Margaret

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best of Oxford outside our lodging!
Staff was great and we received help moving our car out of their lot. Location was perfect for university sites, Holiday shopping and restaurants.
Stayed 4 nights in Nov 2024

8/10 Good

Simon

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oxford
Really liked the hotel , parking was available and it was close to the centre of Oxford about a 5 minute walk .
Stayed 2 nights in Nov 2024

10/10 Excellent

Brian

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Craig

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet end of the street, walkable from train station and tourist spots. We stayed in room 311, which was very roomy, but required a small chest of drawers, as not enough space for clothes. Otherwise a good and reasonable priced hotel
Stayed 3 nights in Nov 2024

8/10 Good

Philip

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Comfortable accommodation in historic Oxford but….
Well situated in City Centre for walking and exploring. However, neither hotel or city is car friendly with it being virtually impossible to take car from recommended car park to hotel, due to one way system which even TomTom could not master! Hotel parking very small area, expensive, and non condusive to access and return ( car keys had to be left with reception in case they needed to move cars to let other users out). Bathroom superb, room well appointed if a little old fashioned ( but in line with City character). 2 attempts to get hotel staff to replace bedroom light bulbs went unheeded. Unreliable bar with only 1 gin on offer at times, and restriction to serving just beer and wine in evening seemingly at the whim of staff/management. Hotel not particularly easy for disabled access and manoeuvre.
Stayed 2 nights in Nov 2024

10/10 Excellent

Melissa

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was so pleasantly surprised by this hotel. I was very comfortable, there was access to everything I needed, and the staff was very warm and welcoming. I'm already looking forward to staying here again!
Stayed 2 nights in Oct 2024

6/10 Okay

Steve

Traveled with family
Liked: Cleanliness
Very disappointed with the hotel chose to go away to celebrate being cancer free for 2 years looked online and liked the pictures so booked it on the strength of those only to find when there that the pictures were 5 years old and lots of things have changed. Came back to have a drink in the bar at 10 pm and was told the bar was closed and it was nothing like in the pictures when mentioned to the receptionists I was told they would inform management. Had I known it was nothing like the pictures on line I would not have booked that hotel. Spoiled what should have been a special weekend away with my partner.
Stayed 1 night in Nov 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only criticisms are two: 1) you should install "grab- bars" in the otherwise geat showers; and - 2) add 2 hand wash clothes to the towels set. 2)
Stayed 5 nights in Oct 2024

10/10 Excellent

stephen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024