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Mercure Oxford Eastgate Hotel

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Mercure Oxford Eastgate Hotel

Breakfast, lunch, dinner served; local cuisine
Breakfast, lunch, dinner served; local cuisine
Exterior
Privilege, Double Room, 1 Double Bed | In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • 24/7 front desk
  • Bar
  • Breakfast available
  • Pet friendly
  • Housekeeping

Explore the area

Map
73 High Street, Oxford, England, OX1 4BE
  • University of Oxford
    ‪1 min walk‬
  • University College
    ‪1 min walk‬
  • Christ Church College
    ‪5 min walk‬
  • Oxford (OXF)
    ‪22 min drive‬

Room options

Classic Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Privilege, Double Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free WiFi

Privilege, Double Room, 1 Double Bed

8.4 out of 10
Very good
(5 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free WiFi

Classic Double Room, 1 Double Bed

8.6 out of 10
Excellent
(30 reviews)
  • 140 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Twin Room, 2 Twin Beds

In-room safe, desk, iron/ironing board, free WiFi

Privilege, Twin Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • 172 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Twin Room, 2 Twin Beds

In-room safe, desk, iron/ironing board, free WiFi

Classic Twin Room, 2 Twin Beds

8.6 out of 10
Excellent
(13 reviews)
  • 140 sq ft
  • Sleeps 2
  • 2 Twin Beds

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View from room

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Restaurant
Air conditioning
Breakfast available
4.5 out of 5, Wonderful, (577)
The price is $145
per night
$174 total
includes taxes & fees
Feb 2 - Feb 3
Courtyard by Marriott Oxford City Centre

About this property

Mercure Oxford Eastgate Hotel

4-star hotel in Oxford City Centre
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. Housekeeping is available on request.
Mercure Oxford Eastgate Hotel offers 81 accommodations with safes and coffee/tea makers. Digital television is provided. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Oxford hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This Oxford hotel also offers a terrace, tour/ticket assistance, and concierge services.

Mercure Oxford Eastgate Hotel is a smoke-free property.

Continental breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:30 AM and 10:30 AM.
The Eastgate Brasserie - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, French, German, Greek, Italian, Polish, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 7 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Eastgate Brasserie

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Fan
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk, key retrieval

Pets

Pets allowed for an extra charge of GBP 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 7.00 per person
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses solar energy
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Eastgate Oxford
Hotel Mercure Oxford Eastgate
Mercure Eastgate
Mercure Eastgate Hotel
Mercure Eastgate Oxford Hotel
Mercure Oxford Eastgate
Mercure Oxford Eastgate Hotel
Mercure Oxford Hotel
Oxford Eastgate Hotel
Oxford Mercure Hotel
Accor Eastgate Oxford
Mercure Eastgate Oxford Hotel Oxford
Mercure Oxford Eastgate
Mercure Oxford Eastgate Hotel Hotel
Mercure Oxford Eastgate Hotel Oxford
Mercure Oxford Eastgate Hotel Hotel Oxford

Mercure Oxford Eastgate Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 350 out of 1000 reviews" "
Rating 8 - Good. 367 out of 1000 reviews" "
Rating 6 - Okay. 180 out of 1000 reviews" "
Rating 4 - Poor. 68 out of 1000 reviews" "
Rating 2 - Terrible. 35 out of 1000 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Chris

Stayed 1 night in Oct 2024

10/10 Excellent

Lauren

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Brian

Liked: Cleanliness, staff & service
Some good and some bad elements to to this slightly faded hotel in city centre location. Some rooms are good, others are in poor condition. Smallish rooms but with decent sized well decorated bathrooms.
Stayed 1 night in Sep 2024

10/10 Excellent

Benjamin, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

6/10 Okay

Prudence

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Great location for central Oxford. Hotel was otherwise OK, good size room and bathroom. I didn’t eat there.
Stayed 2 nights in Sep 2024

8/10 Good

Satwinder

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and price.
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities
Give it a miss
The hotel is very old and a bit quirky. We were on the third floor and the elevator went to the second floor. The laundry service that we were counting on is actually provided by a third party and they were very expensive so we had to wait until we got to London. Had we been there in a hotter time period we would have been miserable as the air conditioner was not great. The last night we were there heavy rains moved in and the ceiling leaked through the light fixture at the foot of the bed, and the water knocked out the overhead lights. We woke up to cold wet feet. The staff seemed not at all concerned. Additionally, the restaurant in the hotel was terrible.
Stayed 3 nights in Sep 2024

6/10 Okay

Susie

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
Great location Room ok although felt very claustrophobic as tiny window so limited air circulation No teabags or biscuits A lot of money for an average stay but the hotel location was excellent for the city and local amenities .
Stayed 1 night in Sep 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room and facilities.
Stayed 1 night in Sep 2024

8/10 Good

Lisa J'nae

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was pretty good- room was super hot but i guess thats England when there isn't cool weather. The parking situation was a bit stressful when retrieving our car. There were 10 or more vehicles piled in when we were told they never exceed 6. Had to wait and the older manager gentlemen was a little rude while he moved several cars before we could leave. Room was good.
Stayed 2 nights in Sep 2024

10/10 Excellent

Paul

Stayed 1 night in Aug 2024

10/10 Excellent

Zhihan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

julie

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Check in was delayed due to system problems . The air con control in the room was not working , showing an error message (clearly not a new issue ) . This was rectified by the provision of a portable fan which was very noisy making the choice to lose sleep through heat or noise . The shaver socket was just taped over untidily with black masking tape and unusable . The external window had a badly fitted lock on it which was inaccessible and the interior glazed window was unsafe to close as there was a 1 inch gap between the pane of glass and the frame exposing a sharp glass edge . This made it impossible to quieten the noise of the construction workers below who started work (and shouting) before 8am. Dated and in parts (the window) unsafe hotel and the worst nights sleep I have had .
Stayed 1 night in Sep 2024

8/10 Good

David, Houston

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and the on-site parking did work for us. Air conditioning system in room was very noisy and did not really cool the room.
Stayed 1 night in Aug 2024

10/10 Excellent

Tom

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Malcolm

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Aug 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

stuart

Traveled with partner
All good advised use the local car park far cheaper Would also go out for breakfast.
Stayed 1 night in Aug 2024

2/10 Terrible

Ethan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Faisal

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

ambika

Stayed 3 nights in Aug 2024

10/10 Excellent

Hala

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Sandra

Disliked: Cleanliness, staff & service, property conditions & facilities
There are some rooms that are on the 2nd floor but there’s not lift and the hotel refused to offer help with the luggage until I got frustrated. I was disappointed with the lack of customer service.
Stayed 4 nights in Aug 2024

10/10 Excellent

Ronda

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Only small downside is- as usual in Oxford- despite having an elevator, there are always a few stairs that can create difficulties for the mobility impaired. This property was no exception, but had far fewer of these surprise stairs than most places in Oxford. The A/C was magnificent and no one tried to prevent our making the most of it in our room on humid days!!!!Excellent overall and will book with them again!
Stayed 9 nights in Aug 2024

8/10 Good

Wendy

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024