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The Store

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Store

Front of property
Library
Superior Room, 1 King Bed with Sofa bed | View from room
Exterior
Terrace/patio

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Gym
  • Bar
  • Spa
  • Room service
  • 24/7 front desk
  • Breakfast available

Explore the area

Map
1-5 Broad Street, Oxford, UK, Oxford, England, OX1 3AG
  • University of Oxford
    1 min walk
  • Exeter College
    1 min walk
  • New Theatre Oxford
    2 min walk
  • Oxford (OXF)
    25 min drive

Room options

View all photos for Junior Suite (Cornmarket St)

Junior Suite (Cornmarket St) | Premium bedding, in-room safe, desk, laptop workspace

Junior Suite (Cornmarket St)

  • 31 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Pearson´s Duplex

Premium bedding, in-room safe, desk, laptop workspace

Pearson´s Duplex

  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Twin Room

Deluxe Twin Room | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Super King Room

Deluxe Super King Room | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Super King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Balliol College)

Junior Suite (Balliol College) | Living area | 50-inch Smart TV with digital channels, streaming services

Junior Suite (Balliol College)

  • 39 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, Terrace

Superior Room, Terrace | Living area | 50-inch Smart TV with digital channels, streaming services

Superior Room, Terrace

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room with Rooftop Terrace

Premium bedding, in-room safe, desk, laptop workspace

Superior Room with Rooftop Terrace

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Super King Room

Premium bedding, in-room safe, desk, laptop workspace

Superior Super King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Arthur's View)

Junior Suite (Arthur's View) | Premium bedding, in-room safe, desk, laptop workspace

Junior Suite (Arthur's View)

  • 32 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed with Sofa bed

Superior Room, 1 King Bed with Sofa bed | View from room

Superior Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Northgate Junior Suite

Northgate Junior Suite | Premium bedding, in-room safe, desk, laptop workspace

Northgate Junior Suite

  • 25 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Malmaison Oxford

Pet friendly
Free WiFi
Restaurant
Breakfast available
4.4 out of 5, Excellent, (1014)
The price is $125
per night
$150 total
includes taxes & fees
Jan 6 - Jan 7
Malmaison Oxford

About this property

The Store

5-star hotel in Oxford City Centre
A full-service spa, a restaurant, and 2 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour fitness center, coffee/tea in a common area, and massage/treatment rooms are onsite.
The Store offers 101 air-conditioned accommodations with espresso makers and safes. Beds feature premium bedding. 50-inch Smart televisions come with digital channels. Bathrooms include bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 3 treatment rooms. Services include massages. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

In addition to a full-service spa, The Store features a 24-hour fitness center and complimentary bicycles. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 5-star property consist of meeting rooms and coworking spaces. This luxury hotel also offers tour/ticket assistance, coffee/tea in a common area, and concierge services.

The Store is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
The Store has a restaurant on site.
24-hour room service is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 25 per person
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Pilates classes
  • Yoga classes

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Coworking space
  • Meeting room

Full-service spa

  • 3 treatment rooms
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (49 inch wide door)
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (28 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Double-glazed windows
  • Fireplace in lobby
  • Living plant wall
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Streaming services

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Espresso maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
Prior to arrival, you must complete online registration via a secure link

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 25 per person
  • Pet fee: GBP 50 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Service fee: 1 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

The Store Hotel
The Store Oxford
The Store Hotel Oxford

The Store Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 54 out of 84 reviews" "
Rating 8 - Good. 19 out of 84 reviews" "
Rating 6 - Okay. 8 out of 84 reviews" "
Rating 4 - Poor. 3 out of 84 reviews" "
Rating 2 - Terrible. 0 out of 84 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Clara

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great service, everyone nice, super nice, but the price is a little too much.
Stayed 4 nights in Sep 2024

8/10 Good

douglas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff . tiny room
very disappointed with size of room. absolutely the smallest window i have ever seen. It was functional enough but for the price was expecting and have always gotten much more. Messed up my laundry order which was not sent to cleaners until the next day. Girl at front desk was extremely helpful in getting a rush on order in that i needed it done the day after i submitted
Stayed 6 nights in Sep 2024

10/10 Excellent

Suliman

Stayed 4 nights in Aug 2024

4/10 Poor

Nicholas

Liked: Cleanliness
Disliked: Staff & service
This is a newish hotel in Oxford town centre that is pitched (and priced) as a high end boutique hotel. The reality, however, is that the fit out - rooms, bathrooms and communal areas are really quite generic, perhaps at the level above a 3 star chain (holiday inn or premier inn). In addition to the lack of aesthetic appeal or individuality the staff were really not at the level of training or competence to work in a hotel at this price point. To be generous, the staff on the weekend we visited were young, pleasant but hopeless. Frankly I did not think I encountered any member of staff with genuine hospitality experience! Minor niggles - the bathroom was overheated with no apparent method for adjusting this. The cupboard housing the minibar could not be opened without the use of a spoon to crank it open. Not really a 500 pound per night experience! Minor niggles
Stayed 2 nights in Sep 2024

10/10 Excellent

Kathryn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay in Oxford
Amazing stay - location in the middle of the city cannot be beat. Breakfast is varied and delicious. Views from the rooftop bar are fabulous. Highly recommend!
Stayed 2 nights in Aug 2024

10/10 Excellent

Clarissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, brand new property in a great location. Loved the views from the rooftop bar too.
Stayed 1 night in Sep 2024

10/10 Excellent

Marianne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful atmosphere with serene calmness. High marks on all aspects
Stayed 2 nights in Aug 2024

10/10 Excellent

Faisal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Faisal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

Yolande

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checking in and payment for extras was a very messy and unsatisfactory experience.
Stayed 1 night in Aug 2024

10/10 Excellent

Hirotaka

Stayed 1 night in Aug 2024

10/10 Excellent

Jasmin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Property is wonderfully clean and new with a wonderful central location. Terrace room was quite small for the price with no place to put bags. Bathroom also quite cramped. Terrace was huge but it rained much of the time- clearly my mistake but design was really suboptimal given that weather is often rainy here and a small room is hard to fix. Other rooms without terraces might have been larger so this might be a limited issue. Staff was lovely and breakfast good
Stayed 2 nights in Jul 2024

10/10 Excellent

anshu

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really rich history of the hotel (the building…the hotel is brand new). The area is amazing as well. Very well located. Dining was good in hotel and soooo many options around as well.
Stayed 3 nights in Jul 2024

10/10 Excellent

Levi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is situated right in the middle od town, with easy access to dining and transit options, but its suprisingly quiet and restful at night. The rooftop terrace is beautiful, but limited seating, so try your luck for a drink!
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay
Perfect stay in a beautifully furnished room. We were celebrating a special anniversary and every effort was made to mark the occasion for us (including a very generous gift of champagne and flowers waiting for us in our room). Roof terrace bar is stunning and has unrivaled views over the city. Cant wait to return
Stayed 1 night in Jul 2024

10/10 Excellent

Caitlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

8/10 Good

Phannipa, Issaquah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Chris, KINGSTON UPON THAMES

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 1 night in Jul 2024

10/10 Excellent

Chris, KINGSTON UPON THAMES

Traveled with family
Amazing location, excellent hotel
Stayed 1 night in Jul 2024

10/10 Excellent

Jennifer

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a gorgeous hotel in a converted department store, perfectly located in the centre of town, easy to get anywhere by foot. Our room was phenomenal - beautifully decorated, bright, very clean, great bathroom, comfortable beds, with a great view of Cornmarket street. Staff were very welcoming and accomodating. I would stay there again in a heartbeat.
Stayed 1 night in Jul 2024

8/10 Good

Nicolas

Stayed 1 night in Jul 2024

6/10 Okay

Jason

Traveled with partner
Liked: Cleanliness
Lovely building, excellent location in the heart of Oxford tourist area. Friendly staff. Clean room. Basic amenities. Odd smell in the halls. Breakfast not worth the cost.
Stayed 2 nights in Jul 2024

10/10 Excellent

Tracy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
it was very clean and quiet
Stayed 1 night in Jun 2024

10/10 Excellent

James-Andrea, Provo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful restaurant with exceptional service. Nice to stay in a modern hotel in this ancient city. We will definitely be back again.
Stayed 4 nights in Jun 2024