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The Store

5.0 star property

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Photo gallery for The Store

Front of property
Exterior
Superior Room, 1 King Bed with Sofa bed | View from room
Terrace/patio
Library

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • Bar
  • Room service
  • 24/7 front desk

Explore the area

Map
1-5 Broad Street, Oxford, UK, Oxford, England, OX1 3AG
  • University of Oxford
    ‪1 min walk‬
  • New Theatre Oxford
    ‪2 min walk‬
  • Christ Church College
    ‪5 min walk‬
  • Oxford (OXF)
    ‪25 min drive‬

Room options

View all photos for Junior Suite (Cornmarket St)

Junior Suite (Cornmarket St) | Premium bedding, in-room safe, desk, laptop workspace

Junior Suite (Cornmarket St)

  • 31 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Pearson´s Duplex

Premium bedding, in-room safe, desk, laptop workspace

Pearson´s Duplex

  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Twin Room

Deluxe Twin Room | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Super King Room

Deluxe Super King Room | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Super King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Balliol College)

Junior Suite (Balliol College) | Living area | 50-inch Smart TV with digital channels, streaming services

Junior Suite (Balliol College)

  • 39 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, Terrace

Superior Room, Terrace | Living area | 50-inch Smart TV with digital channels, streaming services

Superior Room, Terrace

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room with Rooftop Terrace

Premium bedding, in-room safe, desk, laptop workspace

Superior Room with Rooftop Terrace

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Mobility Accessible

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Mobility Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Super King Room

Premium bedding, in-room safe, desk, laptop workspace

Superior Super King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Arthur's View)

Junior Suite (Arthur's View) | Premium bedding, in-room safe, desk, laptop workspace

Junior Suite (Arthur's View)

  • 32 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed with Sofa bed

Superior Room, 1 King Bed with Sofa bed | View from room

Superior Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Northgate Junior Suite

Northgate Junior Suite | Premium bedding, in-room safe, desk, laptop workspace

Northgate Junior Suite

  • 25 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Hallway

Malmaison Oxford

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
4.5 out of 5, Wonderful, (1012)
The price is $255
per night
$306 total
includes taxes & fees
Apr 8 - Apr 9
Malmaison Oxford

About this property

The Store

5-star hotel in Oxford City Centre
A full-service spa, a restaurant, and 2 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour fitness center, coffee/tea in a common area, and massage/treatment rooms are onsite.
The Store offers 101 air-conditioned accommodations with espresso makers and safes. Beds feature premium bedding. 50-inch Smart televisions come with digital channels. Bathrooms include bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 3 treatment rooms. Services include massages. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

In addition to a full-service spa, The Store features a 24-hour fitness center and complimentary bicycles. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 5-star property consist of meeting rooms and coworking spaces. This luxury hotel also offers tour/ticket assistance, coffee/tea in a common area, and concierge services.

The Store is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
The Store has a restaurant on site.
24-hour room service is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 25 per person
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Pilates classes
  • Yoga classes

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Coworking space
  • Meeting room

Full-service spa

  • 3 treatment rooms
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (49 inch wide door)
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (28 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Double-glazed windows
  • Fireplace in lobby
  • Living plant wall
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Streaming services

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Espresso maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 25 per person
  • Pet fee: GBP 50 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Service fee: 1 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

The Store Hotel
The Store Oxford
The Store Hotel Oxford

The Store Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 91 out of 135 reviews
Rating 8 - Good. 29 out of 135 reviews
Rating 6 - Okay. 12 out of 135 reviews
Rating 4 - Poor. 3 out of 135 reviews
Rating 2 - Terrible. 0 out of 135 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Robin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This new hotel is in a great historic and convenient location. We did notice that the bar staff (where we dined) were harried and not very friendly. Breakfast was fabulous and all the staff there were attentive and friendly.
Stayed 2 nights in Dec 2024

8/10 Good

Nilpa

Stayed 2 nights in Nov 2024

10/10 Excellent

Amin

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel we've stayed at in Oxford.
Stayed 8 nights in Dec 2024

8/10 Good

Andrew, Milton Keynes

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Check-in was chaotic & v slow. Room excellent. Staff amenable
Stayed 1 night in Dec 2024

10/10 Excellent

Jing

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

6/10 Okay

derren, north miami beach

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property at great location but keep in mind that the area in front of the hotel is pedestrianized so your taxi cannot pickup / drop off at the entrance and you need to walk. Also the hotel has a strict policy on room temperatures so although I prefer a warm room, they insist on keeping it chilly during the winter to save money I guess. I would have gladly paid entra to turn up the thermostat for the duration of my stay
Stayed 3 nights in Dec 2024

10/10 Excellent

Liang

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s truly a great place to stay in Oxford! Highly recommend!
Stayed 3 nights in Dec 2024

10/10 Excellent

Lara

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Store is a brand new hotel which meant it was so warm and cozy, unlike many other Oxford hotels in the winter time. The staff were lovely, the lounge was gorgeous, and I loved the fluffy robes and decor is sleek and modern. Location is amazing for food and walking the city
Stayed 2 nights in Dec 2024

10/10 Excellent

PATRICK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

CHANGHEE

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Alexandra

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love staying here for the restaurant, bar, gym and the staff are very kind
Stayed 3 nights in Dec 2024

10/10 Excellent

Una

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

St. Clare

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Emily

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Laurie, Outer Cove

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property right in the middle of Oxford. Comfortable, clean and good vibe in the lobby area. Room was equipped with an espresso maker and small fridge. The only downside, if there is one, is that rooms are on the small side relative to North American standards. Would definitely stay there again if visiting Oxford.
Stayed 2 nights in Nov 2024

10/10 Excellent

Eyal, woodland hills

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Such a wonderful people work there. So welcoming and responsive. The hotel is very clean and have so many attention to details.
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very small suite
Quite disappointed at the size of the suite. However, I must say the service was amazing. The rooms are very clean and beds so comfortable but very very small space unfortunately.
Stayed 1 night in Nov 2024

8/10 Good

Miss Elaine

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Very good hotel for Oxford, its small but very nice, however the Reception staff were unwelcoming and a bit rude if I'm honest which i thought was very unusual for a 5 star hotel
Stayed 1 night in Nov 2024

10/10 Excellent

ahmet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very central location. upgraded to a very cozy suite. room was a bit cold though
Stayed 1 night in Nov 2024

4/10 Poor

Tristram

Liked: Cleanliness, staff & service, property conditions & facilities
When I went to check out they said I had a 90 pound charge on my bill for dinner?? had not had any dinner. I was out all evening from 5:30PM to 10:00PM. Very disappointing service and security from a premium hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

Nadine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow! What a stunning hotel, in a fantastic location. We had the most friendly and heartfelt greeting from Clara, who went above and beyond to make us feel welcomed. She couldn’t do enough for us. Thank you Clara for your 5* experience. We will definitely be back.
Stayed 1 night in Oct 2024

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
City stay
Lovely hotel. Fantastic rooftop bar. Bedroom very comfortable.
Stayed 2 nights in Oct 2024