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Great and friendly staff.

book this hotel for my staff and they only have great things to say

The aparthotel is located 1 street back from the beach, its close to the main street with shops, bars, cafes, restaurants. The area is safe and quiet. Its easy to walk to places like beach and shops. My check in was quick and easy and my queries were answered quickly and fully. I had a nice friendly welcome. The room (Penthouse) is large, plenty of space, the views are fantastic - ocean to front, mountain to rear. The kitchen has a hob and microwave and a fridge. I did self-catering and it worked great. The living area is lovely, comfortable, great view. The extra bonus is my room had a patio to the rear! The bedroom is spacious, airy, lovely view, big bed. Big bathroom with walk in shower and a proper bath tub and plenty of space. I slept very well! The apartment is cleaned regularly and they change towels and bedding too. There is a small outdoor pool, a bar and there is onsite restaurant for breakfast & lunch. Parking is onsite and secure, I had a VW Polo and this fitted fine, some of the spaces would be tight for a large car or a full size SUV. This is a great location for a nice quiet base for exploring and for relaxing....

If staying in Cape Town, I would highly recommend staying at the Tree House. The rooms are modern and clean, the breakfast is great. However, the real value of this hotel is the staff. You could not ask for a kinder group of people. From the moment you arrive to the time you need to check out, the staff are always checking if there is anything they can help with, or any places they can recommend. That type of atmosphere is very hard to capture and this team do it seamlessly. 100% will return if I am ever in Cape Town.

Gem in Cape Town will definitely stay again - extremely helpfull staff and amazing hospitality