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Holiday Inn Express Pachuca by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Pachuca by IHG

Exterior
Terrace/patio
1 bedroom, in-room safe, desk, blackout drapes
1 bedroom, in-room safe, desk, blackout drapes
Indoor pool

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Laundry
  • Pool
  • Breakfast included
  • 24/7 front desk
  • Housekeeping
$78
includes taxes & fees
Sep 22 - Sep 23

Explore the area

View in a map
Blvd. Luis Donaldo Colosio 220, Fracc. Arboledas de San Javier, Pachuca, HGO, 42084
  • Galerias Pachuca Mall
    ‪19 min walk‬
  • Hidalgo Stadium
    ‪4 min drive‬
  • Monumental Clock of Pachuca
    ‪7 min drive‬
  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.)
    ‪61 min drive‬

Room options

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | 1 bedroom, in-room safe, desk, blackout drapes

Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | 1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | 1 bedroom, in-room safe, desk, blackout drapes

Suite, 2 Queen Beds

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, City View

Suite, 1 King Bed, City View | 1 bedroom, in-room safe, desk, blackout drapes

Suite, 1 King Bed, City View

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(23 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

1 bedroom, in-room safe, desk, blackout drapes

Standard Room

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Accessible

1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds, Accessible

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn Express Pachuca by IHG

3-star Pachuca hotel with indoor pool
This hotel features an indoor pool, a business center, and dry cleaning. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
Holiday Inn Express Pachuca by IHG offers 118 accommodations with safes and coffee/tea makers. Satellite television is provided. Bathrooms include rainfall showerheads and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.
A computer station is located on site and wireless Internet access is complimentary. This 3-star property offers access to a business center. A complimentary breakfast is offered each morning. This Beaux Arts hotel also offers an indoor pool, a terrace, and a vending machine. Limited complimentary onsite parking is available on a first-come, first-served basis.

Holiday Inn Express Pachuca by IHG has designated areas for smoking.

A complimentary continental breakfast is served each morning between 7:00 AM and 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:30 AM

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom

More

  • 7 floors
  • Banquet hall
  • Beaux Arts architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 39-inch TV with satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector, a security system, and window guards

We should mention

Pool access available from 8:00 AM to 8:00 PM
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Pachuca Hotel
Holiday Inn Express Pachuca

Holiday Inn Express Pachuca by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 636 out of 955 reviews
Rating 8 - Good. 235 out of 955 reviews
Rating 6 - Okay. 51 out of 955 reviews
Rating 4 - Poor. 13 out of 955 reviews
Rating 2 - Terrible. 20 out of 955 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Moises

Traveled with family and small children
Liked: Amenities
My grand daughter enjoyed the pool
Stayed 1 night in Apr 2025

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Fidencio, Dacula

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

8/10 Good

Felipe Alejandro

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien.
Stayed 1 night in Mar 2025

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Yuliia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Kourosh

Liked: Staff & service, room comfort

Friendly staffs, great service.

The staffs are very friendly and provided great service. The only issue we had, we had a bed sheet with yellow stains, even though the sheets were washed but do not find it comfortable sleeping on a sheet with yellow stains. But the front desk was very nice and gave us a clean sheet to put on top of it since it was very late at night and there were no cleaning crew. I believe the management should tell the cleaning crew not to use sheets or towels with stains, just toss them out. They also need to improve the breakfast.
Multiple yellow stains on the bed sheet
Yellow Stains on the sheet
Yellow stains on the bed sheet.
Stayed 2 nights in Jan 2025

10/10 Excellent

Oscar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice hotel in Pachuca, close to shopping and restaurants.
Stayed 4 nights in Dec 2024

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed and pillows were so comfy! The room was nice and big!
Stayed 1 night in Dec 2024

10/10 Excellent

Victor

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All about
Stayed 3 nights in Nov 2024

10/10 Excellent

Javier Díaz

Clean warm pool
Stayed 1 night in Dec 2024

10/10 Excellent

Nydia

Traveled with family
Liked: Cleanliness, amenities
cleanliness
Stayed 1 night in Nov 2024

8/10 Good

alma

Business traveler, Traveled with partner, Traveled with family
Service was great, the hotel is clean.
Stayed 4 nights in Nov 2024

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Yanzhen

Stayed 2 nights in Oct 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and great location
Stayed 1 night in Sep 2024

2/10 Terrible

Humberto

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

bring your own

cable did not work, no wash cloths in the bathroom.
Stayed 2 nights in Oct 2024

2/10 Terrible

Humberto

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

terrible service

i booked a king size bed by mistake and paid for the room in advance, then booked a double bed to replace the king size bedroom but hotel would not honor the cancelation of the king size bedroom even though i booked a double bedroom instead. hotel made me pay for both rooms, do not pay for any hotel in advance, the cancelation policy is different than when you pay at the hotel.
Stayed 3 nights in Oct 2024

10/10 Excellent

Reina

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was really nice
Stayed 2 nights in Sep 2024

10/10 Excellent

Francisco

Stayed 1 night in Sep 2024

8/10 Good

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
This is an outdated property. Not in line with comparables in the area.
Stayed 1 night in Aug 2024

2/10 Terrible

Josimar

Business traveler, Traveled with partner
Disliked: Amenities, property conditions & facilities
Bad installations and breakfasts is terrible. Old building
Stayed 1 night in Aug 2024

10/10 Excellent

Yasmani Moya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice !
Stayed 2 nights in Aug 2024

10/10 Excellent

Karina

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Was very clean; food excellent; good costumer service 100 porcent
Stayed 2 nights in Jul 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
All perfect
Stayed 1 night in Jul 2024