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Hotel Emily

3.5 star property

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Photo gallery for Hotel Emily

Hot stone massages, body scrubs, massages
Lobby sitting area
Standard Double Room | View from room
Gym
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Business services
  • Laundry
The current price is $67
includes taxes & fees
Jun 18 - Jun 19

Explore the area

View in a map
Plaza Independencia S/N, Col. Centro, Pachuca, HGO, 42000
  • Place, Independence Square
    ‪1 min walk‬
  • Place, Monumental Clock of Pachuca
    ‪2 min walk‬
  • Place, National Photography Museum
    ‪9 min walk‬

Room options

View all photos for Standard Double Room

Standard Double Room | Premium bedding, in-room safe, desk, iron/ironing board

Standard Double Room

9.4 out of 10
Exceptional
(10 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Suite

Suite | In-room dining

Suite

9.6 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | View from room

Standard Room, 1 Double Bed

9.6 out of 10
Exceptional
(14 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room With Double Bed

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room With Double Bed

  • Sleeps 3
  • Free WiFi

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About this property

Hotel Emily

3.5-star Pachuca hotel steps from Monumental Clock of Pachuca
This smoke-free hotel features a restaurant, a 24-hour business center, and a conference center. Free WiFi in public areas and free valet parking are also provided. Additionally, a business center, conference space, and concierge services are onsite.
Hotel Emily offers 69 accommodations with safes and complimentary bottled water. Beds feature premium bedding. 32-inch plasma televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Pachuca hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

The hotel offers a restaurant. A computer station is located on site and wireless Internet access is complimentary. A 24-hour business center is on site at this 3.5-star property. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This family-friendly hotel also offers a vending machine, tour/ticket assistance, and concierge services. Complimentary self parking and valet parking are available on site.

Hotel Emily is a smoke-free property.

Buffet breakfasts are available for a surcharge between 7:30 AM and noon on weekends.
Restaurante Chips - This family restaurant specializes in Mexican cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • Weekend buffet breakfast available 7:30 AM to noon for a fee: MXN 180 for adults and MXN 110 for children
  • A restaurant

Restaurants on site

  • Restaurante Chips

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • Computer station
  • Conference center

Spa

  • Body scrubs
  • Hot stone massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests planning to arrive before normal check-in hours are subject to room availability.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MXN 100.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 180 for adults and MXN 110 for children
  • Airport shuttle fee: MXN 2400 per vehicle
  • Rollaway bed fee: MXN 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Emily Pachuca
Hotel Emily
Hotel Emily Pachuca
Hotel Emily Hotel
Hotel Emily Pachuca
Hotel Emily Hotel Pachuca

Hotel Emily Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 392 out of 654 reviews
Rating 8 - Good. 196 out of 654 reviews
Rating 6 - Okay. 42 out of 654 reviews
Rating 4 - Poor. 13 out of 654 reviews
Rating 2 - Terrible. 11 out of 654 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I love this hotel.

My family and I have stayed multiple times and the service never disappoints. Great location, kind staff, and comfortable rooms, not much I can ask for.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay in the heart of Pachuca. Beautiful city. Great hotel and the price was great for the stay.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

anabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, clean and the staff very friendly!
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk amazing job amazing costumer services and very friendly staff
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

MA DEL CARMEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent costumer services Perla and Johana are amazing at front desk
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This a very nice hotel to stay.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Jim

Liked: Cleanliness, amenities, property conditions & facilities
The service in the restaurant was particularly good. The bed was very comfortable and the room was very clean.
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located, with easy access. Parking is underground and tricky to enter, valet option available. Clean and quiet rooms. I’ll defiantly will consider it on my next trip.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

David Dante

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It could sound generic, but the place was really great. I really like that they have some kind of a private garden for the pets as part of the room
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Feb 2025
Verified

6/10 Okay

Benoit

Liked: Cleanliness, staff & service
Great morning buffet on the weekend
Stayed 2 nights in Jan 2025
Verified

8/10 Good

Maria del Carmen

Liked: Cleanliness, amenities, property conditions & facilities
You have almost everything that you need around this area.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

MA DEL CARMEN

Liked: Cleanliness, staff & service, property conditions & facilities
All the beautiful details in the hotel.
Stayed 2 nights in Dec 2024
Verified

8/10 Good

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's always nice to be at this hotel They have a good service and the location is very convenient.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, property conditions & facilities
Simple convenient hotel in the center of Pachuca.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Coro

Liked: Cleanliness, staff & service, property conditions & facilities
In the centre of town, close to everything.
Stayed 2 nights in Dec 2024
Verified

6/10 Okay

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities
Was good location
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent location, walkable to shopping areas including the market and a variety of restaurants to please you palate. The personal is outstanding answering any questions and directing to possible places.
Stayed 5 nights in Jan 2025
Verified

8/10 Good

Amanda

Liked: Cleanliness, amenities, property conditions & facilities
It was good for what it was. One day and night prior to heading to grutas tolatonga
Stayed 1 night in May 2025
Verified

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
It's a very nice hotel. The people on reception is very nice. The facilities are great and clean.
Stayed 3 nights in Sep 2023
Verified

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would recommend

The location was amazing. We got a room with a wonderful view to the monumental clock. The staff was great and super helpful.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service!

Great location and service! Front desk is very helpful. Food is good too.
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Rosalba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean hotel/room. Worth the price 👌
Stayed 3 nights in Jan 2024
Verified

10/10 Excellent

Max

Liked: Cleanliness, staff & service, property conditions & facilities
I love this hotel. Very clean, cozy, comfortable in historical center of the town. People at the reception were very nice, professional and helpful. It was great experience overall.
Stayed 1 night in Apr 2024